Intercommunity Healthcare & Rehabilitation Center
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12627 Studebaker Road, Norwalk, CA 90650
For more information about senior living options: (844) 490-3973
The staff are involved and attentive. The hospital is festively decorated. The doctors make rounds regularly. The nurses provide great care to the mother. The mother was happiest and most bubbly after moving to Intercommunity. The waiting room is pleasant and the facility is clean. The food here is better than at other facilities. The owner checks in with residents to ensure needs are met. The staff are friendly, compassionate, and responsive. The facility offers flexible visiting options and supports video calls.
The reviewer regrets sending their mother to the facility. There was no communication between the nursing staff and CNAs. The staff told the patient to wear a diaper even though she could use the bathroom with a walker. The reviewer described the facility as the worst they had ever seen. The patient area was disgusting. The reviewer felt the patient did not receive the necessary attention and that the staff were short-staffed.Intercommunity Health Care Center emerges in these accounts as a place of stark contrasts, where experiences range from deeply positive to urgently troubling. Some families describe a facility that feels lively and engaged, with staff who are genuinely involved, a welcoming atmosphere, and doctors who make rounds with apparent thoroughness. In these lines, the space is portrayed almost like a community hub - festively decorated, clean in parts, and oriented toward attentive care. For families who find the right fit, the center becomes a place of relief and reassurance, especially when they contrast it with prior nursing homes where abuse or neglect had left lasting fears.
On the warmer end of the spectrum, several reviews celebrate specific caregivers and moments of compassionate attention. One family member emphasizes that their mother, after harrowing experiences elsewhere, found happiness and vitality after arriving at Intercommunity, becoming "the happiest and most bubbliest person" again and developing a rapport with the nurses who treated her like family. There is heartfelt gratitude directed at the nursing staff and other team members, with explicit thanks for the care that helped their mom feel safe and cherished in her final months. In another glowing note, staff are described as "great, very flexible to family of patients," with particular people named for their kindness, and even the director cited for regular check-ins. These voices emphasize not only clinical care but also the human warmth that families crave when a loved one is navigating illness or recovery.
Yet alongside these affirmations, there are equally emphatic cautions that the facility can fail families in meaningful, sometimes devastating ways. One reviewer recalls a mother who began her stay in better shape after hospital discharge but left worse than she came, citing a grave breakdown in communication between nursing staff and CNAs and a directive to use incontinence products rather than assisting with bathroom needs. The disgust is palpable as the writer describes a waiting room that looks appealing only to find the patient areas abhorrent and the overall operation "disgusting." This account underlines a recurring concern: when basic coordination and hands-on help are missing, even a clean lobby cannot compensate for perceived neglect in daily patient care.
Similar concerns appear in another emotionally charged post about an uncle who died after a short stay. The writer describes delays and a lack of bed-side call buttons, suggesting patients were not adequately heard or attended to, especially when communication challenges were already present due to limited ability to speak. The observation that staff seemed overwhelmed and perhaps overburdened by short-staff conditions echoes across multiple voices, reinforcing the fear that hospital-level care can falter under staffing pressures. The takeaway here is a plea for families to diversify visits or rely on multiple caregivers to ensure someone is always watching over a vulnerable loved one.
The most searing entries recount what feels like genuine harm: a father who suffered two strokes while in the facility and who, after the pandemic, was removed only too late, passing away with the family convinced that his care had been intolerable. Descriptions of "hell" endured during his time there, and the suggestion that his decline was tied to the quality of care, are powerful reminders of the stakes involved in rehabilitation and post-acute settings. These narratives pull no punches about the potential consequences of systemic gaps in communication, monitoring, and responsiveness, offering a stark counterpoint to the more hopeful stories.
Despite the darker reviews, there is no shortage of voices praising the center's strengths. Several families highlight the flexibility in visiting hours and the availability of video calls, noting that staff members go the extra mile to accommodate family presence and involvement. Names like Triana, Honey, Wei, Gabby, Yessica, Jennifer, and others appear as beacons of attentiveness, along with positive notes about the activity staff and leadership. In one recent update, a doctor is credited with recognizing improvements in a bedsore, and the overall environment is described as cleaner and more responsive to patient requests than in prior facilities. The owner's regular check-ins emerge as a reassuring sign of accountability and personal investment in patient welfare.
Other mothers and family members frame their experience around happiness and health improvements, attributing better quality of life to attentive care and a more responsive team. They describe their loved ones growing stronger - speaking again, using their hands, and showing improved appetite - and repeatedly credit the staff's kindness and professional conduct for creating an atmosphere where healing feels possible. Food quality and cleanliness are repeatedly mentioned as improvements over prior facilities, and there is a clear sense that, when the right staff are present and communication flows, Intercommunity can deliver the compassionate, patient-centered care families seek.
Taken together, these reviews paint a complex picture of Intercommunity Health Care Center: a place where genuine care and dedicated staff can transform a loved one's experience, but where gaps in communication, staffing, and attention can lead to frightening and painful outcomes. The spectrum of stories underscores how deeply individual experiences can depend on factors like staffing levels at any given time, the presence of engaged front-line caregivers, and the quality of doctor and administrator involvement. For families evaluating care for a loved one, the message is to listen across voices, observe the environment directly, and consider both the human element and the clinical quality when making a decision about placement.
86 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (7 miles away) Los Angeles International (18 miles away) John Wayne Orange Co (21 miles away) Burbank-Glendale-Pasadena (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Intercommunity Healthcare & Rehabilitation Center in Norwalk, CA is a vibrant and luxurious assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a variety of amenities designed to enhance the residents' quality of life. A beauty salon is available for those who want to indulge in pampering and personal grooming. The accommodation includes fully furnished private rooms with cable or satellite TV, Wi-Fi/high-speed internet access, and private bathrooms for convenience and privacy.
Residents can enjoy delicious meals in the restaurant-style dining room where special dietary restrictions are accommodated. Additionally, a kitchenette allows individuals to prepare their own snacks or meals if desired. Housekeeping services are also provided to maintain cleanliness and tidiness.
The community encourages an active lifestyle through various activities and programs. A fitness room is available for exercise enthusiasts, while a gaming room offers entertainment options for leisurely activities. Residents can also take advantage of the small library or join planned day trips organized by the community.
Providing optimal care is a priority at Intercommunity Healthcare & Rehabilitation Center. The 24-hour call system ensures that help is always just a phone call away, while 24-hour supervision ensures constant monitoring for residents' safety and well-being. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered for residents who require it, with special attention given to diabetes diet requirements.
Transportation arrangements are available both within the community for non-medical needs and outside the community for doctor's appointments or other outings. Move-in coordination assists new residents during their transition into the community.
Surrounding Intercommunity Healthcare & Rehabilitation Center are several convenient options including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals - providing easy access to various services and recreational opportunities.
With its comprehensive amenities, exceptional care services, and convenient location, Intercommunity Healthcare & Rehabilitation Center is an ideal choice for individuals seeking a comfortable and engaging assisted living community in Norwalk, CA.
Intercommunity Healthcare & Rehabilitation Center is located at 12627 Studebaker Road, Norwalk, CA 90650 in Los Angeles County, California
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