12802 Curtis & King Roady, Norwalk, CA 90650
For more information about senior living options: (844) 490-3973
The facility is a great place to visit, with staff who are actively involved. The hospital is festively decorated and welcoming. The doctors regularly make rounds. Residents become happy and well cared for, often favored by the nurses. The nurses provide excellent, compassionate care. The front desk is friendly and the waiting area is clean. The staff are flexible with visiting hours and video calls. The food quality is better and the facility is cleaner than other places. The owner and director regularly check in to ensure residents' needs are met, and bedsore wounds heal better under their care.
The facility is described as the worst the reviewer has ever seen. There is no communication between nursing staff and CNAs. They insist on diapering patients rather than helping them use the bathroom, even when they could walk with a walker. The area where patients are housed is disgusting. The staff seem short-staffed and not fully attentive to each patient. A loved one did not receive the attention they required, and the bed call button was missing. The time in this place felt like hell for the patient, who suffered strokes and did not recover.This community is best suited for families who want a visibly engaged caregiving team and a homey, hospital-adjacent environment where doctors make rounds and staff members are frequently present. It works for loved ones who respond to regular, personal attention from nurses and aides, and for families that prize flexible visiting and ongoing reassurance from administration. The atmosphere is practical and attentive when the team is functioning at full stride, with residents appearing more at ease and involved in daily routines when staff are actively present. For families seeking a place with a hospital-like cadence and hands-on staff oversight, this setting can feel like a good fit.
Those who should consider alternatives are families facing higher medical acuity or who demand consistently flawless communication and rapid bedside response. Several accounts raise red flags about nurse-CNA communication gaps, delayed assistance, and episodes where residents were not promptly attended to or felt neglected. Reports of short-staffing, a missing bed call button, and uneven cleanliness further tilt the calculus toward caution. If a loved one requires constant, dependable monitoring, highly reliable bedside responsiveness, or pristine hygienic standards at all times, other facilities with stronger staffing ratios and clearer escalation protocols may be a safer choice.
The strongest positives center on staff warmth and family-centered practices. Numerous reviews highlight friendly, involved caregivers who check in, accommodate family scheduling, and maintain an open line of communication. The presence of doctors making rounds and a culture of attentiveness in many shifts contribute to a sense of reassurance for family members. Improvements in a resident's condition - such as wound healing, regained speech, or better mobility - are cited as tangible outcomes when care teams stay engaged. The food improves relative to other facilities, and the overall environment can feel more navigable and supportive when the staff are consistently accessible and welcoming.
Yet the drawbacks are not easily dismissed. The most troubling themes point to inconsistent bedside care, with anecdotes of residents left without bed call buttons or unattended needs, and with care teams stretched thin by staffing gaps. Arguments about communication breakdowns between nurses and CNAs undermine trust in the care plan. Cleanliness and general upkeep are reported as variable, and some families describe experiences where a loved one's condition deteriorated during a stay. Taken together, these patterns suggest that without stable staffing and disciplined communication, even strong moments of staff engagement may fail to sustain high-quality care.
In weighing pros against cons, the crucial question becomes consistency and reliability. The favorable elements - genuine staff involvement, flexible family access, and positive health signals when care is well-coordinated - are meaningful and can offset some risk if verified through due diligence. However, the frequency and severity of negative reports cannot be ignored. Families should insist on concrete assurances: a named primary nurse for care coordination, detailed daily progress notes, visible housekeeping standards, and clear response benchmarks for urgent needs. A prospective resident's plan should include specific wound care protocols, mobility support, and a trial period with ongoing review.
The bottom line is practical: this community can be a strong match for families who can actively participate in oversight, demand consistency, and verify that care quality remains high across shifts. For those unwilling to accept variable staffing, uneven communication, or occasional lapses in safety and cleanliness, alternatives should be explored. Conduct a disciplined site visit, request a meeting with the administrator, review recent care plans, and speak with current residents and their families. With rigorous due diligence, one can determine whether the positives will reliably outweigh the risks in this setting.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (7 miles away) Los Angeles International (17 miles away) John Wayne Orange Co (22 miles away) Burbank-Glendale-Pasadena (24 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.PMC II Guest Home is an inviting and comfortable board and care home located in Norwalk, CA. Our community offers a range of amenities and care services to ensure the wellbeing and happiness of our residents.
Our fully furnished facility provides a warm and cozy atmosphere, allowing residents to feel right at home. The dining room is the perfect place for socializing with fellow residents while enjoying delicious meals prepared by our experienced staff. We cater to special dietary restrictions, ensuring that everyone's nutritional needs are met.
At PMC II Guest Home, we understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet access throughout the community. Residents can easily communicate with loved ones or indulge in their favorite online activities.
Our caring staff is available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time and in the correct dosage. We coordinate with health care providers to ensure comprehensive care for our residents.
In addition to providing excellent care services, we also prioritize social engagement and mental stimulation. Our community offers scheduled daily activities designed to cater to varying interests and abilities. Residents can participate in engaging events without having to leave our premises.
For those who require transportation for medical appointments or other errands, we provide arrangement services as well. Nearby amenities include two cafes, two parks, seven pharmacies, one physician's office, one restaurant, two theaters, and five hospitals. This ensures convenience and easy access to various services within close proximity.
PMC II Guest Home aims to create a welcoming environment where residents can enjoy a fulfilling lifestyle while receiving personalized care tailored to their specific needs.
Pmc II Guest Home is located at 12802 Curtis & King Roady, Norwalk, CA 90650 in Los Angeles County, California
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