Villa Elena Healthcare Center in Norwalk, CA
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Information last verified:
13226 Studebaker Road, Norwalk, CA 90650
For more information about senior living options: (844) 490-3973
The staff and nurses are attentive and explain care to families. The facility is clean, well-maintained, and welcoming. The staff are respectful, kind, and treat residents with dignity and respect. Families feel included and informed, as part of the care team. The rehabilitation and activities teams are engaging, friendly, and dedicated to residents’ well-being. Residents receive compassionate, personalized care and are kept comfortable and safe. Transportation to medical appointments is organized and punctual. The environment supports meaningful activities, music, games, and social events that residents enjoy.
It is not a place one would want to take a loved one. The staff did not manage the feeding tube properly; the patient was overhydrated and the food wasn’t prepared as required. The patient’s room was unbearably hot, with no proper air conditioning or ventilation. The facility lacked proper climate control, attentive staff, and the ability to follow care instructions accurately. One should not take loved ones there; the establishment should be avoided. The staff engaged in misconduct, including falsifying medical reports, assaulting patients, delaying medications, and denying timely care. The facility was understaffed and overworked, leading to patient neglect. The food was bland and unappealing, with concerns about cleanliness of dishes. The place was described as a cesspool from administration to cleaning staff; avoid this place.Villa Elena Healthcare Center in Norwalk is best suited for families seeking a warm, hands-on post-acute or rehab-focused environment where staff engagement and clear family communication are valued. The reviews repeatedly praise a clean, welcoming atmosphere and a culture of attentive nurses, CNAs, and rehab staff who treat residents with dignity. When care plans are explained, families feel included as partners, and regular updates on medications, weight, diet, and progress are common. The center’s strengths extend into the social side: a robust activities program, patient-centered daily routines, and transportation coordination for medical appointments. For families prioritizing immediate, personable care and a rehab-forward setting that makes the cared-for person feel known and involved, Villa Elena often rises to the top of the list.
On the other hand, this community is less ideal for those whose decision criteria include the newest facilities, the quietest operations, or ironclad assurances against staffing gaps. Several reviews describe the building as older, with some rooms still configured to house three residents and with outdated furniture. Consistency in staffing and communication appears to fluctuate, and a subset of families reports serious concerns about safety, documentation, and responsive leadership. For families that require a modern, highly predictable campus with rigorous oversight and a low tolerance for variability in care, alternatives may deliver greater peace of mind. Potential residents with complex behavioral or medical needs may also want to compare facilities that emphasize a higher staff-to-resident ratio and stronger daily monitoring.
The strongest pros, cleanliness, compassionate care, and open family communication, often offset meaningful but manageable drawbacks. When care teams are on their game, residents receive patient, respectful attention, and families receive timely updates that help them stay involved without chasing information. The rehab and activity staff frequently receive praise for engaging residents, tailoring activities, and fostering a sense of community. Transportation for appointments is noted as reliable, and the care team’s willingness to explain treatment plans reduces family anxiety. In environments where these positives are consistently present, the older physical plant can feel secondary because the daily experience centers on warmth, competence, and a feeling of being included in decisions about care.
Yet the negative experiences documented in the reviews cannot be dismissed. A number of accounts allege mismanagement, understaffing, and inconsistent adherence to care plans or documentation, with some suggesting serious safety concerns. Reports range from rooms with insufficient monitoring to accusations of delayed or improper feeding, and even claims of misconduct that led families to consider avoiding or removing loved ones from the facility. Such statements point to real risks when staffing is stretched thin or when leadership does not provide clear accountability. While a portion of praise highlights improvements under new management, the breadth of negative anecdotes means potential residents should enter with explicit, written expectations and a clear plan for escalation if needs are not met.
For decision-making, a disciplined due-diligence approach pays dividends. Prospective residents and families should insist on a current tour with the administrator or director of nursing, paying attention to how care plans are communicated and who is responsible for daily oversight. Request meetings with the rehabilitation team to confirm therapy intensity, scheduling, and progress tracking. Inquire about room configurations, personal space, and privacy, and verify the facility’s process for handling dietary restrictions, diabetes management, and medications. Ask specifically about staffing ratios during different shifts, the rate of administrative turn-over, and the path for reporting concerns. A candid conversation about the facility’s current leadership and any recent survey findings can reveal whether the positives are now consistently delivering and the negatives are being actively remediated.
Overall, Villa Elena presents a practical, people-centered option for families prioritizing rehab potential, frequent family updates, and a welcoming, activity-rich environment. It is not a one-size-fits-all solution: for families that require the highest level of现代 facility standards, uniform staffing, and stringent administrative controls, exploring alternatives is prudent. When the center is operating at full strength, with proactive communication and robust therapy services, it can feel like a home away from home that supports recovery and daily living with dignity. The key is to verify current conditions, staffing stability, leadership clarity, and the consistency of care and communication, before committing. With diligent due diligence, Villa Elena can be a strong match for the right set of needs, and a source of reassurance for families seeking engaged, compassionate care in an environment that emphasizes involvement and connection.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (7 miles away) Los Angeles International (18 miles away) John Wayne Orange Co (21 miles away) Burbank-Glendale-Pasadena (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Villa Elena Healthcare Center is a premier assisted living community located in Norwalk, CA. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
For those who enjoy pampering themselves, we have an on-site beauty salon where residents can get their hair styled and nails done. We also provide cable or satellite TV in each room for entertainment purposes. Our community operated transportation allows residents to easily access nearby areas and run errands.
Our computer center is equipped with computers and internet access for residents to stay connected with family and friends or browse the web. The dining room offers restaurant-style dining, providing delicious meals prepared by our experienced culinary team. Residents can also enjoy their meals in the outdoor space, surrounded by beautiful gardens.
We offer fully furnished accommodations with private bathrooms for each resident's convenience. Housekeeping services are provided regularly to ensure that their living spaces remain clean and tidy. Wi-Fi/high-speed internet is available throughout the community.
At Villa Elena Healthcare Center, we provide 24-hour call system and supervision to ensure the safety of our residents at all times. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We also offer assistance with medication management and provide a mental wellness program.
Our community arranges transportation for non-medical purposes as well as transportation to doctors' appointments when needed. Special dietary restrictions are accommodated in our meal preparation services.
Residents can take advantage of various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist residents with any additional needs they may have.
With 2 cafes, 4 parks, 7 pharmacies, 1 physician's office, 2 restaurants, 2 theaters, and 5 hospitals nearby, our residents have easy access to local amenities and healthcare facilities.
Villa Elena Healthcare Center provides a warm and caring environment where residents can feel comfortable and supported. Our dedicated staff is committed to providing personalized care and ensuring the highest quality of life for each resident.
This area of Norwalk, California is a convenient and vibrant location for senior living. With multiple pharmacies such as CVS and Walgreens within close proximity, access to medical supplies and medications is easily accessible. The presence of reputable hospitals like Kaiser Permanente Hospital and PIH Health Hospital ensures quality healthcare services are readily available. Additionally, there are a variety of restaurants offering diverse dining options, cafes for socializing, and parks for leisurely walks and outdoor activities. Transportation options are also convenient with bus stops nearby and the Long Beach Airport a short distance away. Places of worship like Cottonwood Church and Saint Hedwig Catholic Church provide opportunities for spiritual fulfillment. Overall, this area offers a mix of amenities that cater to the needs and interests of seniors looking for a comfortable living environment.
Villa Elena Healthcare Center is located at 13226 Studebaker Road, Norwalk, CA 90650 in Los Angeles County, California
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