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3.4 from 57 reviews
5 stars
25
4 stars
9
3 stars
4
2 stars
1
1 stars
18
Overall Review of Villa Elena Healthcare Center
common41 reviews mention this
Staff care and responsiveness
Residents and families repeatedly describe staff as caring, attentive, and engaged.
Many reviews praise nurses and aides for being kind, respectful, and helpful, with care that feels personal. Several families also mention that staff provide explanations and include relatives in what is happening. A smaller set of reviews is sharply negative, describing issues with care execution, documentation, or responsiveness, including one comment about medications and medication timing.
common8 reviews mention this
Communication with family
Families frequently mention getting updates and clear communication from care teams.
Some reviewers describe regular updates such as daily calls or timely information about weight, diet, or medications. Others say staff explain care plans and answer questions, including how medication is handled. On the other hand, a few reviews report communication problems, such as difficulty getting details or staff not seeming informed about a patientās situation.
common8 reviews mention this
Activities and social time
Residents are described as having plenty of structured activities and social events.
Multiple reviews point to daily life that includes bingo, trivia, music, movies, and theme days, along with activity room time. Families also mention special events like Thanksgiving and religious services. A few reviews criticize the activity experience as limited or rushed, but the overall feedback repeatedly returns to engagement throughout the day.
differentiator6 reviews mention this
Nursing and medication follow-through
Reviews frequently focus on how nursing handles medications and prescribed diets.
Several reviews mention attentive medication support and managing special diets, including diabetes-related needs. One review says nurses stayed on top of a special diet, and another describes frequent checks tied to weight, diet, and medications. Other reviews are critical of follow-through, including accounts of incorrect handling of feeding instructions and missed diabetes monitoring.
caveat6 reviews mention this
Older setup and occasional gaps
Some reviews describe an older facility and inconsistent day-to-day execution.
Several reviewers characterize the environment as older or institutional, including comments about older rooms and shared-room arrangements. A review also highlights concerns about climate control, saying the room was too hot and that ventilation or A/C was not adequate. Other negative comments include understaffing and delays with care tasks, alongside issues residents report with food preparation and communication.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
99 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Long Beach (Daugherty) (7 miles away)
Los Angeles International (18 miles away)
John Wayne Orange Co (21 miles away)
Burbank-Glendale-Pasadena (25 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This area of Norwalk, California is a convenient and vibrant location for senior living. With multiple pharmacies such as CVS and Walgreens within close proximity, access to medical supplies and medications is easily accessible. The presence of reputable hospitals like Kaiser Permanente Hospital and PIH Health Hospital ensures quality healthcare services are readily available. Additionally, there are a variety of restaurants offering diverse dining options, cafes for socializing, and parks for leisurely walks and outdoor activities. Transportation options are also convenient with bus stops nearby and the Long Beach Airport a short distance away. Places of worship like Cottonwood Church and Saint Hedwig Catholic Church provide opportunities for spiritual fulfillment. Overall, this area offers a mix of amenities that cater to the needs and interests of seniors looking for a comfortable living environment.
Pharmacies
CVS Pharmacy (0.4 miles)
CVS Pharmacy (1.6 miles)
CVS Pharmacy (3.1 miles)
CVS Pharmacy (3.6 miles)
Walgreens (4.3 miles)
CVS Pharmacy (4.5 miles)
Costco Vision Center (4.7 miles)
Theaters
AMC Norwalk 2 (1.6 miles)
Harkins Theatres Cerritos 16 (3.4 miles)
Hospitals
Kaiser Permanente Hospital (1.9 miles)
Department of State Hospitals (2.2 miles)
PIH Health Hospital (2.5 miles)
Rancho Los Amigos National Rehabilitation Center (3.6 miles)
Del Rio Convalescent Center (4.7 miles)
Ahmc Whittier Hospital Medical Center (6 miles)
Beverly Hospital (7.2 miles)
Restaurants
Chick-Fil-A (3.4 miles)
McDonald's (4.8 miles)
Porto's Bakery & Cafe (7.1 miles)
Chick-Fil-A (7.6 miles)
Portillo's Hot Dogs (7.8 miles)
In-N-Out Burger (8.4 miles)
El Torito (8.4 miles)
Cafes
Starbucks (3.5 miles)
Bopomofo Cafe (3.7 miles)
Starbucks (6.6 miles)
Starbucks (10.3 miles)
Starbucks (10.6 miles)
Parks
Rivera Park (3.6 miles)
Temple Park (4.1 miles)
Shadow Park Hoa (4.7 miles)
Cerritos Regional County Park (4.7 miles)
Central Park / La Palma Recreation & Community Services (5.5 miles)
Michigan Park (5.8 miles)
Rossmoor Park (7.8 miles)
Physicians
Paramount Physicians (3.9 miles)
Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (8.2 miles)
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