Villa Elena Healthcare Center in Norwalk, CA
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13226 Studebaker Road, Norwalk, CA 90650
For more information about senior living options: (844) 490-3973
The facility is exceptionally clean and well-maintained. The staff are amazing, kind, caring, and professional. The nurses, CNAs, and rehab staff greatly improve residents' health. The activity staff greet and care for each patient like family and offer engaging activities. Transportation to medical appointments is arranged and punctual. Communication with families is excellent, with timely updates and empathy.
The facility is old and in need of improvements. Some rooms house three patients, which is too crowded. Rooms have old furniture and cabinets. Personal items are sometimes misplaced. Communication between staff, patients, and families needs work. The staff mismanaged the feeding tube, causing overhydration and improper food mixing. The patient's room was unbearably hot, with no proper A/C or ventilation. The facility has been investigated for misconduct and remains under investigation. The staff is understaffed and overworked, leading to patient neglect. The dining practices are poor, with bland food and concerns about cleanliness.Villa Elena Healthcare Center in Norwalk is best suited for families who prize a warm, family-like atmosphere, strong daily engagement, and hands-on attention from nurses, CNAs, and rehab staff. The community excels for residents who respond well to routine, personalized care, and who value frequent updates and open lines of communication with caregivers. It works particularly well for those prioritizing a lively activities calendar, accessible rehabilitation, and a sense of belonging in a smaller, traditional setting. The facility's older footprint is a deliberate trade-off: it provides comfort and familiarity at the expense of some modern design and private-room options. Families that want a homey, supportive vibe will find Villa Elena a natural fit, provided expectations align with an older-campus environment.
On the positives, cleanliness stands out as a consistent strength. Multiple families report a facility that is well-kept, with neighbors and staff presenting as genuinely caring and professional. The rehab and nursing teams are repeatedly praised for attentiveness, clear explanations about medications, and practical help with daily routines. Activity programming is a standout feature: an active room staffing the residents with music, trivia, bingo, chair exercises, and theme days, complemented by faith-based services. Family participants note how well staff handle updates and questions, contributing to a sense of reassurance for loved ones during recovery or ongoing care. Transportation for medical appointments is frequently cited as reliable and punctual, easing logistical concerns for families.
Yet a number of reviews flag significant cons that demand careful consideration. The facility is described as older, with some rooms housing three residents and furniture that feels dated. Personal items can occasionally be misplaced, and communication gaps between staff and families surface in several accounts. More troubling are the sharper accusations in a subset of posts: allegations of falsified medical reports, delayed medication administration, and even acts of misconduct. Some families report serious safety concerns, including inadequate climate control and heat in rooms, which required family members to intervene. Taken together, these concerns suggest a pattern that, while not universal, cannot be dismissed and warrants rigorous inspection during tours and upon admission.
The key question is whether the strong points offset the notable risks. For families prioritizing immediate, compassionate care, regular family updates, and an engaging daily rhythm for a loved one who responds well to structured activities and rehab, the positives can indeed offset the cons. The staff's genuine warmth, the clear emphasis on dignity and engagement, and the visible commitment to therapy and social programming create tangible value. However, the weight of the more serious allegations - whether rooted in isolated incidents or systemic issues - means that this balance will not hold for every resident. The care experience may hinge on staffing stability, consistent leadership, and real-time attention to individual care plans.
Alternatives become worth serious consideration for those with higher safety expectations, tighter control over care documentation, or a preference for a more modern facility. Families who require frequent, flawless communication, highly consistent staffing, or single-occupancy rooms may find better alignment elsewhere. For residents with complex medical needs, diabetes management, or dementia requiring vigilant oversight, the risk of uneven staff responsiveness and administration variability can tilt the decision toward facilities with stronger regulatory histories or more modern infrastructure. In short, Villa Elena rewards those who value community warmth and active engagement while demanding careful scrutiny of staffing consistency and administrative reliability.
Practically, the way forward is to approach Villa Elena with a clear checklist and a critical eye. Schedule a thorough tour and observe the care floor during peak times; ask to meet the day and night nursing leads, and request recent care plans for similar residents. Inspect rooms - confirm bed spacing, climate control, and the availability of private or semi-private options - and verify how medications are prepared and administered. Probe the activities schedule for real resident participation and ask about volunteer engagement and family access. Finally, review recent licensing records and ask for recent external survey results. If the answers satisfy questions about consistent staffing, transparent communication, and demonstrable safety measures, Villa Elena can be a strong fit; if not, alternatives that emphasize tighter oversight and more modern amenities should be pursued.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (7 miles away) Los Angeles International (18 miles away) John Wayne Orange Co (21 miles away) Burbank-Glendale-Pasadena (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Villa Elena Healthcare Center is a premier assisted living community located in Norwalk, CA. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
For those who enjoy pampering themselves, we have an on-site beauty salon where residents can get their hair styled and nails done. We also provide cable or satellite TV in each room for entertainment purposes. Our community operated transportation allows residents to easily access nearby areas and run errands.
Our computer center is equipped with computers and internet access for residents to stay connected with family and friends or browse the web. The dining room offers restaurant-style dining, providing delicious meals prepared by our experienced culinary team. Residents can also enjoy their meals in the outdoor space, surrounded by beautiful gardens.
We offer fully furnished accommodations with private bathrooms for each resident's convenience. Housekeeping services are provided regularly to ensure that their living spaces remain clean and tidy. Wi-Fi/high-speed internet is available throughout the community.
At Villa Elena Healthcare Center, we provide 24-hour call system and supervision to ensure the safety of our residents at all times. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We also offer assistance with medication management and provide a mental wellness program.
Our community arranges transportation for non-medical purposes as well as transportation to doctors' appointments when needed. Special dietary restrictions are accommodated in our meal preparation services.
Residents can take advantage of various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist residents with any additional needs they may have.
With 2 cafes, 4 parks, 7 pharmacies, 1 physician's office, 2 restaurants, 2 theaters, and 5 hospitals nearby, our residents have easy access to local amenities and healthcare facilities.
Villa Elena Healthcare Center provides a warm and caring environment where residents can feel comfortable and supported. Our dedicated staff is committed to providing personalized care and ensuring the highest quality of life for each resident.
This area of Norwalk, California is a convenient and vibrant location for senior living. With multiple pharmacies such as CVS and Walgreens within close proximity, access to medical supplies and medications is easily accessible. The presence of reputable hospitals like Kaiser Permanente Hospital and PIH Health Hospital ensures quality healthcare services are readily available. Additionally, there are a variety of restaurants offering diverse dining options, cafes for socializing, and parks for leisurely walks and outdoor activities. Transportation options are also convenient with bus stops nearby and the Long Beach Airport a short distance away. Places of worship like Cottonwood Church and Saint Hedwig Catholic Church provide opportunities for spiritual fulfillment. Overall, this area offers a mix of amenities that cater to the needs and interests of seniors looking for a comfortable living environment.
Villa Elena Healthcare Center is located at 13226 Studebaker Road, Norwalk, CA 90650 in Los Angeles County, California
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