Information last verified:
13831 Carfax Avenue., Cerritos, CA 90703
For more information about senior living options: (844) 490-3973
Holy Hill Inc./Carfax Home offers a range of accommodation options that come with a cost premium compared to both Los Angeles County and the broader California market. For instance, private rooms at Holy Hill are priced between $5,800 and $8,850, significantly higher than the county's average of $4,197 and the state's average of $3,939. Similarly, their studio units are offered at $5,800, while comparable options in Los Angeles County and California are more affordable at approximately $4,172 and $4,145 respectively. The pricing trend continues with 1-bedroom units available for $5,975 - again surpassing county and state averages - and 2-bedroom accommodations costing $7,500 versus $6,164 in the county and $5,270 statewide. Even semi-private rooms at Holy Hill are priced at a substantial $7,975 compared to just $3,349 in Los Angeles County and $3,333 across California. This reflects a distinct positioning within the market that suggests an emphasis on quality or specialized services not typically found elsewhere.
| Floor plans | Holy Hill Inc./Carfax Home | Los Angeles County | California |
|---|---|---|---|
| Private | $5,800 to $8,850 | $4,197 | $3,939 |
| Studio | $5,800 | $4,172 | $4,145 |
| 1 Bedroom | $5,975 | $4,603 | $4,340 |
| 2 Bedrooms | $7,500 | $6,164 | $5,270 |
| Semi-Private | $7,975 | $3,349 | $3,333 |
Tony was articulate, helpful, courteous, and professional, delivering awesome service. The car runs great and the wait time was under an hour. Octavio was amazing and helpful; the dealership helped trade in a lemon and created a deal that met the customer’s needs. Tony Fears provides excellent customer service; customers keep returning for his care across multiple car purchases. The staff are very knowledgeable and friendly. Edward Bravo and the staff provide amazing customer service. Krysta Yesis explained everything clearly and provided helpful service. Eduardo was friendly and knowledgeable; the service was great. Jacob was helpful and took good care of customers. Jaime is the best and the dealership is proud to have him. Marco provided excellent customer service with professional, clear communication. Krysta Ysais was superb: pleasant, kind, courteous, thorough, and went the distance to explain needs. Sulaiman was extremely helpful and informative; the experience was the best. Tony Fears is the best service advisor; customers will come back for him. Alejandra was a great help; the finance team secured a great deal; great experience overall. The advisor was polite and professional. Axel and Cristina offered no-pressure, helpful, kind, and honest service. Jacob Vargas provides great service; he kept customers informed and made the experience welcoming. Perfect service with a car wash. The team is consistently professional, friendly, and warm. The atmosphere at Cerritos Nissan is welcoming and positive. The dealership offers a seamless, positive buying experience that many would recommend.
One reviewer stated that the repairs left their 2012 Frontier driving worse than before the work was done. Customers report dramatically longer wait times for basic repairs and maintenance. A senior customer alleged financial abuse by sales staff who padded their pockets. Some customers felt the service experience was rushed and overpriced compared with other dealers. A buyer claimed a tire rotation was not performed, tires were overinflated, and they were misled about the services provided. A customer warned others not to purchase from the dealership after an engine seized at only 3,000 miles. A reviewer complained about being charged extra and a Groupon not being honored. Another reviewer described inconsistent customer service and poor communication.This community is best suited for families seeking a warm, service-forward environment where front-line staff consistency and transparent communication shape daily life. In Cerritos, Holy Hill Inc./Carfax Home earns praise for a culture that emphasizes courtesy, knowledge, and a steady, respectful approach to residents and their families. Review threads repeatedly highlight staff who listen, explain options clearly, and follow through on commitments. The atmosphere feels home-like rather than clinical, with a strong orientation toward everyday attentiveness and dependable routines. For seniors who want predictable, person-centered support delivered with a professional yet approachable demeanor, this community rises to the top. It rewards families who value open dialogue, prompt responsiveness, and a care planning process that feels collaborative rather than transactional.
Those most likely to want alternatives are families who must tightly control costs or who fear upselling and opaque billing. A subset of reviews points to price sensitivity and the potential for extra items or services to be pushed into contracts, sometimes with mixed experiences around negotiations or disclosures. For seniors with very fixed incomes, those who demand absolute certainty about every line item before move-in, or individuals who have had negative past experiences with aggressive sales tactics, a different option with clearer, fixed pricing and less emphasis on add-ons may be preferable. Likewise, families seeking highly specialized medical oversight beyond what a typical assisted living setting routinely provides may want to compare facilities with stronger on-site clinical programs and more rigid pricing structures.
The strongest pro-lines here, staff professionalism, consistent availability, and genuine warmth, often offset the principal concerns. Reviewers repeatedly credit front-desk and care-adjacent teams with courteous, patient communication and with explaining care decisions in a way that reduces uncertainty. When families encounter a crisis or a scheduling snag, the same teams frequently mobilize quickly, keep families updated, and maintain a respectful tone throughout. The overall sense is that residents are treated with dignity, and that the community prioritizes reliable routines, clear expectations, and a collaborative approach to care planning. These strengths are meaningful leverage points for families who want emotional reassurance and steady day-to-day management as a core component of senior living.
Yet, several threads in the reviews remind that no choice is perfect. Complaints about pricing transparency surface as a real concern, with some families feeling pressured toward additional services or feeling the contract language did not align with initial assurances. Instances cited include delays in service times and occasional misalignment between what was promised and what was delivered on the billing or scheduling front. A few reviewers report experiences where cost discussions shifted into upsell territory or where an expected negotiation did not translate into a fully satisfactory financial agreement. These energy-draining experiences can undermine the peace of mind families seek in a senior living decision, underscoring the need for meticulous diligence before signing any agreement.
To navigate effectively, prospective residents and families should enter conversations with a concrete checklist. Demand a detailed pricing workbook that lists base fees, mandatory services, optional add-ons, and potential escalators. Insist on a written scope of care and a clear calendar for scheduled services, with predictable cadence for routine tasks and responsiveness windows for emergencies. Visit multiple times at different hours to observe how staff manage both routine interactions and urgent requests. Talk directly with current residents and families about billing experiences, scheduling reliability, and perceived consistency of care. Finally, compare with facilities that provide transparent, fixed-rate plans and robust on-site clinical support, and weigh those against the culture of warmth and responsiveness here.
The bottom line is decisive: this community excels for families prioritizing a welcoming environment with dependable, courteous staff and a transparent, collaborative care-planning ethos. Those strengths create meaningful value for seniors who want daily warmth, predictable routines, and clear, respectful communication. The caveats are real enough to merit careful scrutiny, primarily around pricing clarity and the potential for add-on pressure or uneven service experiences. If cost transparency and a fixed, straightforward structure are non-negotiables, alternative communities with strict pricing controls should be part of the comparison. For families who can tolerate, and even welcome, transparent discussions about care needs, while holding the line on pricing expectations, this Cerritos community remains a compelling, pragmatic option worth a serious visit.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (6 miles away) Los Angeles International (17 miles away) John Wayne Orange Co (21 miles away) Burbank-Glendale-Pasadena (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Holy Hill Inc./Carfax Home is a welcoming and comfortable board and care home located in Cerritos, CA. This community offers a variety of amenities to ensure that residents feel right at home. The fully furnished rooms provide a cozy and inviting space for individuals to relax and unwind. The dining room offers delicious meals prepared with the specific dietary restrictions of each resident in mind.
Residents have access to stunning outdoor spaces such as a garden, where they can enjoy fresh air and natural surroundings. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Move-in coordination is available to assist new residents with a smooth transition into their new home.
In terms of care services, Holy Hill Inc./Carfax Home offers assistance with activities of daily living, including bathing, dressing, and transfers. Coordination with health care providers ensures that residents receive the necessary medical attention. Medication management is also provided to ensure that medication schedules are adhered to.
Transportation arrangements for medical appointments are available for added convenience and peace of mind. In addition, the community is conveniently located near numerous cafes, parks, pharmacies, restaurants, theaters, and hospitals. Residents can easily enjoy the surrounding area and access any necessary amenities or services.
Holy Hill Inc./Carfax Home also understands the importance of engaging activities for overall well-being. Scheduled daily activities are offered to stimulate the mind and promote social interaction among residents.
Overall, Holy Hill Inc./Carfax Home provides a caring and supportive environment where residents can receive personalized assistance with their daily needs while enjoying a comfortable living space surrounded by amenities and nearby conveniences.
Holy Hill Inc./Carfax Home offers a range of accommodation options that come with a cost premium compared to both Los Angeles County and the broader California market. For instance, private rooms at Holy Hill are priced between $5,800 and $8,850, significantly higher than the county's average of $4,197 and the state's average of $3,939. Similarly, their studio units are offered at $5,800, while comparable options in Los Angeles County and California are more affordable at approximately $4,172 and $4,145 respectively. The pricing trend continues with 1-bedroom units available for $5,975 - again surpassing county and state averages - and 2-bedroom accommodations costing $7,500 versus $6,164 in the county and $5,270 statewide. Even semi-private rooms at Holy Hill are priced at a substantial $7,975 compared to just $3,349 in Los Angeles County and $3,333 across California. This reflects a distinct positioning within the market that suggests an emphasis on quality or specialized services not typically found elsewhere.
Holy Hill Inc./Carfax Home is located at 13831 Carfax Avenue., Cerritos, CA 90703 in Los Angeles County, California
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