Country Villa Pavilion Nursing Center

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  • Interior

    A cozy living room adorned with a beautifully decorated Christmas tree, glowing with lights and surrounded by comfortable seating.

  • Outdoors

    A view of the Country Villa Pavilion sign and entrance, surrounded by trees and a sidewalk.

  • Decor

    Wall decorated with Chinese New Year banners and rabbit illustrations.

  • Living Room

    A cozy living room decorated for the holidays with a beautifully lit Christmas tree and comfortable seating.

  • Building

    A modern building entrance surrounded by lush greenery and architectural elements.

  • Bedroom

    A neatly made bed with a white pillow and sheets in a room.

  • Hallway

    A hospital hallway with medical equipment and doors on either side.

  • Office

    A reception desk with office equipment and organized workspace.

Country Villa Pavilion Nursing Center

5916 West Pico Boulevard, Los Angeles, CA 90035

For more information about senior living options: (844) 490-3973

4.1 from 21 reviews
5 stars
14
4 stars
3
3 stars
0
2 stars
1
1 stars
3

Skilled Nursing Facility

Overall Review of Country Villa Pavilion Nursing Center

Pros

  • pro The staff are described as awesome and attentive.
  • pro Maria, a nurse, is noted as very attentive and caring.
  • pro The facility is praised for taking great care of elderly residents.
  • pro The rehab program is described as great.
  • pro The building is newly renovated and beautiful.
  • pro The staff, including nurses, the event coordinator, PTs, OTs, speech therapists, and social workers, make loved ones feel welcome.
  • pro The staff are very nice, caring, and kind.
  • pro The facility is clean and well-kept with pleasant smells.
  • pro Country Villa Pavillion is highly recommended.

Cons

  • pro Glen is reported to have no communication skills.
  • pro Karitza is reported to have no communication skills.
  • pro Christina is reported to have no communication skills.
  • pro The PT department is reported to have never called to provide updates or a care plan.
  • pro The reviewer would not recommend anyone bring their loved one to this facility.
  • pro The reviewer alleges dentures and a personal cellphone were lost and that contacting the administration is nearly impossible.
  • pro The reviewer claims the grievance was not resolved and that lack of sanitation contributed to the father's death.

Review

The reviews paint a mixed but vividly characterized portrait of the Country Villa Pavilion facility on Pico Rivera Boulevard in Los Angeles. On the one hand, many readers celebrate a place that feels warm, attentive, and genuinely caring for its residents. They describe a newer, well-kept environment that looks and smells clean, with a rehab program perceived as strong and a staff lineup that includes dedicated nurses, event coordinators, physical therapists, occupational therapists, speech therapists, and social workers who work hard to make loved ones feel welcome and valued. Highlights include mentions of a nurse named Maria who was particularly attentive, and of a facility environment that several reviewers insist is worth considering for families seeking compassionate care. The tone in these notes is consistently uplifted: the facility is described as having awesome employees, a great atmosphere, and a team that seems to go above and beyond in the service of residents.

Several reviews emphasize the personal, humane aspects of care. The staff are repeatedly praised for kindness and attentiveness, with phrases like "Very Nice, Caring People," and specific appreciation for the nurses, the event coordinator, and the broader rehab team. The comments repeatedly stress that the staff's demeanor helps everyone feel welcomed and understood, creating a sense of reassurance for families who rely on the facility to look after their loved ones. The renovation and physical upkeep are also commended, contributing to an impression of a modern, well-maintained environment that supports comfortable living and recovery.

However, the praise is not universal, and certain reviews raise serious concerns about communication, transparency, and safety. Specific names surface in the criticism - Glen, Karitza, and Christina - who are described as lacking in communication skills. The physical therapy department is singled out for not providing updates or sharing a care plan in a timely fashion, with a strong admonition that this should not be the norm. One reviewer even issues a blunt warning: "MAKE THIS YOUR LAST OPTION." The tension between the caring ethos and the friction in communication highlights a gap that families notice when they need timely information about their loved ones' progress or condition.

Another major thread concerns how the facility handles infection control and the care of residents with COVID-19. Several comments acknowledge that the center accepts patients with COVID and designates quarantine areas for those recovering, which is a sensitive and complex issue for families navigating safety and isolation. This policy is described alongside experiences that range from concern about how COVID cases are managed to deeper worries about the consequences of outbreaks. In particular, one grievance recounts a crisis in which a father contracted COVID while at the facility, experienced dehydration, and had items such as dentures and a personal cellphone lost. The reviewer describes substantial barriers to reaching administrators, citing unreturned messages and unresponsive front desk staff, even as payments continued. The lament extends to questions about whether language barriers and cognitive impairment might have contributed to perceived mistreatment - an accusation that underscores the emotional weight of such experiences for families already anxious about a loved one's well-being.

Amid these tensions, a separate narrative offers a contrasting if somber reminder of the gravity that can accompany elder care. A grievance recounts a sense of unsatisfactory sanitation and a breakdown in communication that culminated in a heartbreaking loss, with the reviewer noting that their grievance remained unresolved. The comment about "fermentation of human shtis at room temperature" adds a stark, unsettling layer to these concerns, suggesting fears about sanitary conditions that compound the stress families feel when a loved one's health is at risk. This line stands out as a jarring counterpoint to the facility's otherwise positive reputations in other reviews and underscores how critical and multifaceted the topic of cleanliness and safety can be in nursing environments.

Against the backdrop of the criticisms, there is also a strong counter-narrative of trust and relief. One family's recent experience describes moving a grandmother to the facility after a difficult prior placement, and finding the staff to be friendly, informative, and genuinely concerned about the grandmother's well-being. The writers note that doctors are being proactive with follow-up and inquiries, and they express genuine gratitude and a willingness to recommend Country Villa Pavilion to others. This positive account emphasizes that when the staff communicate well and residents are cared for with vigilance and kindness, the facility can deliver the comforting, steady care that families look for in an elder-care setting.

Taken together, the reviews present a portrait of a facility that can feel like two different places depending on who is speaking and when. On one side, there is enthusiastic praise for compassionate staff, clean facilities, and a robust rehab program that helps residents feel seen and supported. On the other, there are serious concerns about communication gaps, procedural transparency, and handling of COVID-related cases that leave families worried and - in some cases - lead to grievances that are difficult to resolve. The diversity of experiences suggests a facility where the core values of care and kindness exist, but where operational challenges - especially around communication, follow-up, and infection control - may significantly affect family trust and resident outcomes.

Features

Housing

  • 59 resident community capacity 59 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Los Angeles International (8 miles away) Los Angeles International (8 miles away)
  • Burbank-Glendale-Pasadena (10 miles away) Burbank-Glendale-Pasadena (10 miles away)
  • Long Beach (Daugherty) (20 miles away) Long Beach (Daugherty) (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Country Villa Pavilion Nursing Center in Los Angeles, CA offers a comprehensive range of amenities and care services to provide a comfortable and enriching living experience for seniors. Residents can enjoy the convenience of on-site beauty salon services as well as access to cable or satellite TV in their fully furnished accommodations. Transportation needs are easily met with community-operated transportation and transportation arrangements for non-medical purposes.

For socializing and recreation, the nursing center provides a computer center, gaming room, and small library. There is also a dining room offering restaurant-style meals prepared according to special dietary restrictions. Additionally, residents have access to a fitness room and an outdoor space for exercise and relaxation.

Care services at Country Villa Pavilion Nursing Center include 24-hour call system and supervision to ensure residents' safety and security. Assistance is provided with activities of daily living such as bathing, dressing, and transfers. Medication management is available along with a mental wellness program. Special dietary needs are catered to with diabetes diet options and meal preparation services.

The nursing center offers a variety of activities to keep residents engaged and entertained. Concierge services are available for any additional assistance needed. Fitness programs are provided along with planned day trips that offer opportunities for exploration outside the community. Resident-run activities contribute to building a vibrant social atmosphere, while scheduled daily activities provide structure and stimulation.

The surrounding area also provides numerous amenities that enhance the quality of life for residents. There are 10 cafes, 8 parks, 36 pharmacies, 2 physicians' offices, 39 restaurants, 1 place of worship, 3 theaters, and 1 hospital located nearby the nursing center.

Overall, the Country Villa Pavilion Nursing Center in Los Angeles, CA offers an inviting assisted living community where residents can receive personalized care in a comfortable setting while enjoying various amenities and engaging activities both within the community and in its surrounding neighborhood.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (0.9 miles)
  • Kaiser WLA Pharmacy (1 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.7 miles)

Hospitals

  • Kaiser Permanente West Los Angeles Medical Center (1 miles)

Restaurants

  • Chick-Fil-A (1.1 miles)
  • Monsieur Marcel Gourmet Market (1.5 miles)
  • Berri's Pizza Cafe (1.5 miles)
  • Republique (1.7 miles)
  • The Ivy (1.9 miles)
  • Urth CaffĂ©-Beverly Hills (1.9 miles)
  • The Honor Bar (2 miles)

Cafes

  • Verve Coffee Roasters (1.4 miles)
  • Joan's on Third (1.5 miles)
  • Blue Bottle Coffee (2 miles)
  • Alfred Coffee & Kitchen (2.2 miles)
  • Verve Coffee Roasters (2.3 miles)
  • Alfred Coffee Beverly Hills (2.4 miles)
  • Starbucks (2.6 miles)

Theaters

  • AMC The Grove 14 (1.5 miles)
  • AMC Century City 15 (2.9 miles)
  • TCL Chinese Theatre (3.8 miles)

Parks

  • Pan Pacific Park (1.9 miles)
  • Roxbury Memorial Park (2.2 miles)
  • Beverly Gardens Park (2.5 miles)
  • Plummer Park (3 miles)
  • Runyon Canyon Park (3.9 miles)
  • Kenneth Hahn State Recreational Area (4 miles)
  • Westwood Park (4.4 miles)

Places of Worship

  • King Fahad Mosque (3.7 miles)

Physicians

  • UCLA Stein Eye Institute Westwood (4.4 miles)
  • Kaiser Permanente Culver Marina Medical Offices (4.9 miles)

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