Alexandria Care Center

Pros

• The staff at Alexandria Care Center is respectful, cordial, and highly skilled, quickly responding to call lights.
• Residents appreciate the cleanliness of the rooms and the overall facility.
• There are activities available for residents, providing options for engagement.
• One resident expressed gratitude for finding the facility at this stage of their life.
• Family members reported satisfaction with the care provided to their loved ones and noted a good activities program.

Cons

• Residents experienced poor conditions, including screaming and a strong unpleasant smell.
• The facility was reported to have a significant COVID-19 outbreak, raising concerns about health and safety.
• There were complaints about inadequate staffing, leading to a lack of proper care for residents.
• A new visitation rule was implemented without notification, creating frustration among family members.
• Staff members were secretive about their titles and did not provide clear information when asked questions.
• The overall cleanliness of the facility was lacking in some areas, particularly towards the back where odors were noted.
• There appeared to be limited activities available for residents, contributing to a depressing environment.
• Food quality was described as poor by multiple reviewers, with complaints about the meals served to residents.

Review

The Alexandria Care Center has garnered mixed reviews from family members and residents, ranging from disheartening experiences to positive reflections on care and facilities. The stark contrast in feedback highlights significant variations in care quality, cleanliness, staff engagement, and overall environment within the facility. Reviews suggest a need for potential improvement across various aspects, indicating both systemic issues and personal experiences prevalent in long-term care facilities.

Among the critical accounts is a poignant depiction of a resident's experience that conveys deep dissatisfaction. Described as being plagued by unpleasant odors, lack of cleanliness, and insufficient staffing levels, this particular account emphasizes an alarming neglect of basic caregiving responsibilities. Family members reported witnessing distressing conditions such as residents screaming and an overwhelming presence of COVID-19 within the facility. The account points out how the physical environment contributed to discomfort; for instance, beds were situated uncomfortably near walls with views into apartment buildings where outsiders could observe residents without adequate privacy. This lack of attention to both mental well-being and safety heightened feelings of despair among patients.

Conversely, not all reviews painted a negative picture of the Alexandria Care Center. Some residents expressed gratitude for their time spent there, noting improvements beyond initial expectations. One individual shared that despite sharing their room with another patient, they found sufficient privacy with curtains drawn and appreciated the overall cleanliness maintained throughout their stay. Furthermore, they spoke highly about the respectfulness and professionalism exhibited by staff members who promptly responded to call lights but still allowed patients autonomy when desired. Although they mentioned that while dining options weren’t overly extravagant, meals were consistently warm and timely—a tantalizing solace amid uncertain circumstances.

Similarly favorable remarks came from family members reflecting on their loved ones' experiences at Alexandria Care Center. One review described a brother's satisfactory environment stating it was better than many other facilities they had explored previously. The reviewer commended what seemed to be a robust activities program designed for residents—indicating potential opportunities for engagement—even if their brother chose not to partake at present. Their satisfaction underscores that some families find reassurance in seeing well-maintained facilities accompanied by active efforts towards resident involvement.

Still, some narratives highlighted challenges faced during rehabilitation phases at the center. Patients remarked upon poor food quality which appeared to affect overall satisfaction significantly despite acknowledging commendable efforts by certified nursing assistants (CNAs). These caregivers reportedly formed meaningful connections with inhabitants through hard work and patience—traits recognized positively amid complaints regarding meal offerings and dietary choices tailored to older adults who may have specific nutritional needs or preferences.

Another recurring concern across several reviews involves issues relating to communication between management/staff and families or residents themselves. Instances cited included unexpected changes in visitation policies without prior notification or explanation provided by staff members guarding transparency about their roles within the facility closely—a matter particularly sensitive during times of heightened health concerns like the ongoing pandemic.

In summary, while numerous accounts illustrate alarming realities faced by certain residents at Alexandria Care Center regarding cleanliness standards or inadequate support structures amidst possible understaffing concerns; there are also hopeful glimpses reflecting more favorable conditions experienced elsewhere—from engaging activities programs available for participants willing to embrace them down-to-earth candid interactions fostered between CNAs caring attentively upon daily demands placed upon them—all revealing layers beneath this complex tapestry woven tightly together through shared spaces meant primarily for healing those needing compassionate assistance during vulnerable stages in life.

This part of Los Angeles, California, offers a convenient location with easy access to essential amenities such as pharmacies, restaurants, cafes, theaters, parks, hospitals, and transportation options. There are several pharmacies nearby for any medical needs you may have. In terms of dining options, there is a variety of choices ranging from fast food to more upscale restaurants. The neighborhood also features popular cafes for socializing or enjoying a cup of coffee. For entertainment, there are several theaters within a short distance. Additionally, the area is surrounded by beautiful parks where you can enjoy outdoor activities and relaxation. Hospitals are easily accessible in case of any medical emergencies. Public transportation options like the Universal City Metro Station and Union Station provide convenient ways to explore other parts of the city. Overall, this area offers a well-rounded living environment with easy access to necessities for seniors looking to settle down in Los Angeles.

Pharmacies

• Rite Aid (0.4 miles)
• Walgreens (0.6 miles)
• Vons Pharmacy (0.6 miles)
• Mary Jane's Melrose Holistic (1.2 miles)
• Rite Aid (1.4 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.8 miles)

Restaurants

• Del Taco (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Taco Bell (1.6 miles)
• Chick-Fil-A (2.3 miles)
• Mohawk Bend (2.4 miles)
• In-N-Out Burger (2.5 miles)
• BCD Tofu House (2.6 miles)

Cafes

• Lamill Coffee Boutique (1.9 miles)
• Starbucks (2.3 miles)
• Starbucks Reserve (2.4 miles)
• Proof Bakery (2.5 miles)
• Verve Coffee Roasters (4.2 miles)
• Alfred Coffee & Kitchen (4.5 miles)
• Joan's on Third (4.6 miles)

Theaters

• TCL Chinese Theatre (2.4 miles)
• AMC The Grove 14 (3.9 miles)
• AMC The Americana at Brand 18 (3.9 miles)
• Universal Cinema AMC at CityWalk Hollywood (4 miles)
• Regal LA Live & 4DX (4.1 miles)
• Alamo Drafthouse Downtown (4.2 miles)

Parks

• Lake Hollywood Park (2.6 miles)
• Lake Hollywood Reservoir (2.7 miles)
• Echo Park at the Lotus Festival (2.7 miles)
• Hollywood Bowl Overlook (2.8 miles)
• Runyon Canyon Park (2.9 miles)
• Plummer Park (3 miles)
• Pan Pacific Park (3.6 miles)

Hospitals

• Providence St Joseph Medical Center (4.3 miles)

Transportation

• Universal City Metro Station (4.6 miles)
• Union Station (4.6 miles)