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3.2 from 60 reviews
5 stars
23
4 stars
11
3 stars
3
2 stars
1
1 stars
22
Overall Review of Alexandria Care Center
differentiator7 reviews mention this
Wound care gets standout praise
Residents and families repeatedly single out wound care as exceptional.
Many reviews focus on wound care specialists and nurses, describing frequent help with wound treatment and keeping loved ones informed. Several families credit specific caregivers with healing results, and they describe the team as professional and proactive. Even among generally mixed experiences, wound care shows up as a consistent point of care residents can rely on.
common16 reviews mention this
Staff support feels attentive
A lot of reviewers describe staff as compassionate and responsive to day-to-day needs.
Across many reviews, families describe nurses and aides as friendly, caring, and respectful, with staff members that follow up and answer call lights. Several reviewers also mention being kept updated about progress and feeling welcomed when they visited. Not every review is positive, but positive experiences with day-to-day support appear consistently.
caveat5 reviews mention this
Phone and access can be frustrating
Some families report difficulty getting timely updates by phone.
A recurring complaint is that it can be hard to reach the facility, with long waits, disconnected calls, or hung-up calls. Reviewers also describe being given limited or incorrect information, and one notes needing to call back later. This creates anxiety for families trying to coordinate care or get updates.
caveat4 reviews mention this
Food quality is mixed
Food reviews range from adequate to poor.
Some residents describe meals as warm and on time, with enough food, while others complain that breakfast is poor or that meals are consistently disappointing. A couple reviews say food was sub-par enough that family members supplemented what was served. Overall, dining satisfaction does not appear consistent.
caveat2 reviews mention this
Some reviews mention odor or cleanliness issues
A few reviewers describe hygiene or odor problems inside the facility.
While many reviews say the facility is clean, there are also a couple negative accounts mentioning a strong smell and not-clean hallways. One reviewer also links the experience to staffing being short and care not meeting expectations. These complaints stand out because they conflict with the more common cleanliness feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Burbank-Glendale-Pasadena (8 miles away)
Los Angeles International (12 miles away)
Long Beach (Daugherty) (21 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
This part of Los Angeles, California, offers a convenient location with easy access to essential amenities such as pharmacies, restaurants, cafes, theaters, parks, hospitals, and transportation options. There are several pharmacies nearby for any medical needs you may have. In terms of dining options, there is a variety of choices ranging from fast food to more upscale restaurants. The neighborhood also features popular cafes for socializing or enjoying a cup of coffee. For entertainment, there are several theaters within a short distance. Additionally, the area is surrounded by beautiful parks where you can enjoy outdoor activities and relaxation. Hospitals are easily accessible in case of any medical emergencies. Public transportation options like the Universal City Metro Station and Union Station provide convenient ways to explore other parts of the city. Overall, this area offers a well-rounded living environment with easy access to necessities for seniors looking to settle down in Los Angeles.
Pharmacies
Rite Aid (0.4 miles)
Walgreens (0.6 miles)
Vons Pharmacy (0.6 miles)
Mary Jane's Melrose Holistic (1.2 miles)
Rite Aid (1.4 miles)
CVS Pharmacy (1.8 miles)
CVS Pharmacy (1.8 miles)
Restaurants
Del Taco (0.8 miles)
Chick-Fil-A (0.9 miles)
Taco Bell (1.6 miles)
Chick-Fil-A (2.3 miles)
Mohawk Bend (2.4 miles)
In-N-Out Burger (2.5 miles)
BCD Tofu House (2.6 miles)
Cafes
Lamill Coffee Boutique (1.9 miles)
Starbucks (2.3 miles)
Starbucks Reserve (2.4 miles)
Proof Bakery (2.5 miles)
Verve Coffee Roasters (4.2 miles)
Alfred Coffee & Kitchen (4.5 miles)
Joan's on Third (4.6 miles)
Theaters
TCL Chinese Theatre (2.4 miles)
AMC The Grove 14 (3.9 miles)
AMC The Americana at Brand 18 (3.9 miles)
Universal Cinema AMC at CityWalk Hollywood (4 miles)
Alexandria Care Center on seniors.fyi includes 12 photos including images showing dining, outdoor, building, palm trees, interior, patio, modern architecture, windows, and more.
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Clean, comfortable environment with compassionate staff and good meals.
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