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Hollywood Presbyterian Medical Center in Los Angeles, CA

Hollywood Presbyterian Medical Center is a nursing home community in Los Angeles, CA.

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Hollywood Presbyterian Medical Center in Los Angeles, CA

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  • Interior

    A spacious cafeteria with tables and chairs, featuring a few individuals dining.

  • Building

    A modern architectural design of a hospital complex featuring large glass windows and a spacious parking area.

  • Architecture

    A view of a hospital building with a red awning and lush green lawn.

  • Landscaping

    A panoramic view of the city skyline under a clear blue sky.

  • Tree

    A night view of a building with illuminated windows beside a construction site.

  • Healthcare

    Signage at a medical center indicating emergency and hospital services.

  • Urban

    A view of a modern urban landscape with buildings and distant mountains.

4636 Fountain Avenue, Los Angeles, CA 90029

For more information about senior living options: (866) 208-4318

3 from 120 reviews
5 stars
51
4 stars
9
3 stars
3
2 stars
4
1 stars
53

Overall Review of Hollywood Presbyterian Medical Center

common 14 reviews mention this

Care and professionalism vary

Residents describe care that ranges from attentive and compassionate to neglectful and unsafe.

Many reviewers say the staff were kind, professional, and responsive during urgent care, surgery, postpartum, and hospital stays, often highlighting quick attention and supportive communication. Others describe long waits, nurses or doctors not attending, and feeling unheard when they asked for help. Several accounts contrast a few good interactions or specific team members with broader problems in how care was delivered.

caveat 15 reviews mention this

Waiting times frustrate families

Long waits are a recurring complaint, especially in the ER and during procedures.

A frequent theme is delayed service—reports mention waiting hours to be seen, to get results, or to receive treatment like stitches. Some reviewers also describe being left waiting without clear explanations, or being in a hallway while waiting extended. A few comments acknowledge that ER waits can be part of a busy hospital experience, but negative accounts still emphasize that the delay made a stressful situation worse.

caveat 7 reviews mention this

Cleanliness and environment split reviews

Reviews describe mixed cleanliness, from rooms called clean to complaints about dirt and housekeeping delays.

Some reviewers specifically mention clean rooms and a well-maintained facility, including better cleanliness on certain floors or areas. Other accounts describe an unclean environment, dirty waiting areas and bathrooms, and slow cleanup after spills. At least a few comments connect the state of the environment to broader concerns about professionalism and patient comfort.

caveat 5 reviews mention this

Billing and records feel difficult

Several reviewers report problems with billing, records, and basic follow-through.

Some reviewers mention billing delays or unexpected charges, including difficulty paying and needing refunds later. Others describe medical records staff being slow or unhelpful when documents were needed. A related complaint is lack of clear communication about results or what was done during a visit, leading to extra follow-ups after discharge.

caveat 4 reviews mention this

Security and visitor access upset some

Visitor access and security interactions are described as inconsistent or discourteous.

A few reviewers say security staff acted politely and helped families feel at ease while waiting. Others describe dismissive or challenging behavior at visitor entrances, including being told to leave or being treated unfairly during check-in. These accounts focus more on the visitor and entry experience than on clinical care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 89 resident community capacity 89 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Burbank-Glendale-Pasadena (8 miles away) Burbank-Glendale-Pasadena (8 miles away)
  • Los Angeles International (13 miles away) Los Angeles International (13 miles away)
  • Long Beach (Daugherty) (21 miles away) Long Beach (Daugherty) (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Los Angeles, California, is a vibrant and convenient area with access to various amenities such as pharmacies, restaurants, cafes, parks, theaters, transportation options, and hospitals. The proximity of multiple pharmacies like Vons Pharmacy, Rite Aid, and Walgreens ensures easy access to medications and healthcare services. There are a variety of dining options ranging from fast-food chains like Chick-Fil-A to more upscale restaurants like Mohawk Bend. The area also boasts several cafes for socializing or enjoying a cup of coffee. For outdoor enthusiasts, there are numerous parks nearby such as Echo Park and Elysian Park for leisurely strolls or picnics. Additionally, the presence of theaters like TCL Chinese Theatre and hospitals like Providence St Joseph Medical Center provides entertainment options and quality healthcare services. With reliable transportation options like Union Station and Universal City Metro Station close by, this area offers convenience for seniors looking to explore the city or access medical facilities easily.

Pharmacies

  • Vons Pharmacy (0.2 miles)
  • Rite Aid (0.4 miles)
  • Walgreens (1 miles)
  • Mary Jane's Melrose Holistic (1.2 miles)
  • Rite Aid (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.1 miles)

Restaurants

  • Del Taco (0.3 miles)
  • Chick-Fil-A (1.1 miles)
  • Mohawk Bend (1.9 miles)
  • Taco Bell (2 miles)
  • BCD Tofu House (2.4 miles)
  • Chick-Fil-A (2.7 miles)
  • Park's BBQ (2.9 miles)

Cafes

  • Lamill Coffee Boutique (1.3 miles)
  • Starbucks (1.9 miles)
  • Starbucks Reserve (1.9 miles)
  • Proof Bakery (2.2 miles)
  • Verve Coffee Roasters (4.5 miles)
  • Starbucks (4.8 miles)
  • Alfred Coffee & Kitchen (4.8 miles)

Parks

  • Echo Park at the Lotus Festival (2.2 miles)
  • Lake Hollywood Park (3.1 miles)
  • Lake Hollywood Reservoir (3.1 miles)
  • Hollywood Bowl Overlook (3.3 miles)
  • Elysian Park (3.3 miles)
  • Runyon Canyon Park (3.4 miles)
  • Plummer Park (3.5 miles)

Theaters

  • TCL Chinese Theatre (2.9 miles)
  • Regal LA Live & 4DX (3.7 miles)
  • Alamo Drafthouse Downtown (3.7 miles)
  • AMC The Americana at Brand 18 (3.8 miles)
  • AMC The Grove 14 (4.2 miles)
  • Universal Cinema AMC at CityWalk Hollywood (4.6 miles)

Transportation

  • Union Station (4.1 miles)
  • Universal City Metro Station (5.1 miles)

Hospitals

  • Providence St Joseph Medical Center (4.8 miles)
  • Medical 2 unit (5.1 miles)
  • Glendale Adventist Medical Center (5.2 miles)

Frequently Asked Questions

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