Hollywood Presbyterian Medical Center in Los Angeles, CA
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Information last verified:
4636 Fountain Avenue, Los Angeles, CA 90029
For more information about senior living options: (844) 490-3973
The patient experienced an exceptional surgery and stay, with the team described as professional, attentive, and compassionate. The nurses Pia, Jevon, Marilou, Jinny, and Michelle were amazing—kind, patient, attentive, and constantly checking in to ensure comfort. The care was outstanding overall, and the patient would highly recommend CHA Hollywood Hospital and its staff. The ER and 6th-floor teams made the family feel they were in good hands, showing genuine care and humanity. The anesthesiologist was the most thorough the patient had ever encountered, and the nurses were competent and friendly. The pre- and post-surgical holding areas provided privacy and comfort, contributing to a positive experience. The facility was clean, well-organized, and the meals were good, leaving a favorable impression. The staff on the 6th-floor telemetry unit provided exceptional care for the patient’s father. Veronica and Delmi were praised as exceptional nurses by the patient’s family. The patient would recommend the hospital over others in LA, citing the professionalism and caring staff.
The hospital would receive 0 stars if it could; it is absolutely atrocious. They performed a test incorrectly, wasting time and money. Their outdated billing system makes paying bills a logistical nightmare, even requiring mailed checks. Their emails don’t work and they rarely answer the phone. The ER is severely understaffed with the worst triage in the world and is not safe or clean. The staff are repeatedly described as rude, unprofessional, and neglectful, with patients left waiting for hours. The maternity unit is described as traumatizing, with coldness, neglect, poor pain management, and disrespectful treatment. Some doctors prescribed inappropriate antibiotics or showed a lack of basic infectious-disease understanding, leading to unsafe care. The facility is dirty and poorly maintained, with overflowing trash and slow housekeeping. Security and front-desk staff are sometimes demeaning and unhelpful, negatively impacting patients’ experiences.Hollywood Presbyterian Medical Center is best suited for families who want broad hospital access in Los Angeles and can anchor a decision around trusted care teams on specific floors. It works for patients who already have a clinician there or who value access to maternity services, surgical care, and emergency treatment, provided they are prepared for uneven consistency across departments. The central message is not polish without friction: some teams deliver genuine, attentive care, while others struggle under high volume or unclear processes. For families that insist on advocacy, this facility can deliver when the right nurses, doctors, and support staff are on shift; for those who require unwavering reliability in every encounter, this is not the safest default.
Those considering alternatives should note that this hospital earns strong praise in pockets, but it also accrues deeply negative experiences in others. If urgent sepsis management, predictable pain control, or consistently warm bedside manner are non-negotiable, the evidence favors looking at other major LA centers with more uniform protocols and staffing. Obstetric and postpartum care, in particular, shows a stark contrast between glowing praise for a few nurses and stark claims of neglect and trauma from others. For families with high medical complexity or who cannot tolerate long ER waits and inconsistent bedside support, it makes sense to compare Cedars-Sinai, UCLA Health, or similar facilities where patient advocacy and process discipline are more consistently evident.
On balance, the major pros, impassioned nurses on some floors, capable physicians in certain specialties, efficient post-surgical holding areas, and moments of compassionate, individualized attention, do offset the worst cons only in carefully chosen contexts. When a patient lands on a floor with a strong team, the care can be thorough and humane, with real examples of quick thinking in emergencies and thoughtful lactation or rehabilitation support. Yet the downsides are persistent: long and sometimes opaque wait times in the emergency department, reports of rude or inattentive staff, and a patchwork of experiences that swing from warmly professional to noticeably negligent. Billing and administrative friction further erode the overall experience, making it essential to have a patient advocate or a clear escalation path ready from day one.
Maternity care, in particular, demonstrates the hospital’s divided temperament. Several reviews recount terrifying, traumatic childbirth experiences marked by coldness, miscommunication, and delayed pain management, while others celebrate dedicated nurses who stayed by the bedside, provided real advocacy, and helped new mothers navigate labor and early parenting. Prospective parents should insist on a particular labor and delivery team known for reliability, confirm the availability of pain management and lactation consultants, and prepare for the possibility of inconsistent support. If a smooth delivery and a compassionate postpartum experience are priorities, it may be wiser to schedule with clinicians who have well-documented track records here and to have a clear plan for escalation if care feels insufficient.
In the broader inpatient and emergency context, the hospital’s reality is a landscape of high potential and high risk. Positive ER and floor experiences exist where staff are responsive, compassionate, and technically capable, with accounts of timely imaging, attentive nursing, and effective rapid-response intervention. Conversely, there are chronic concerns about triage delays, delayed medications for pain or fever, and sometimes dismissive or overwhelmed attitudes from staff. For families weighing urgent needs, anything from acute abdominal pain to post-surgical recovery, this means turning to this hospital only if a specific team is trusted, a patient advocate is in place, and there is a plan to monitor the care trajectory closely. Without those safeguards, the risk of suboptimal outcomes rises.
Bottom line: Hollywood Presbyterian Medical Center is a mixed proposition. It can be a solid choice for families who are able to leverage trusted clinicians, insist on attentive bedside care, and actively monitor the care plan, particularly in maternity and certain surgical contexts. It is less suitable for those who require uniform, predictable quality across every department, for whom long ER waits and reports of inconsistent bedside manners would be unacceptable, or for anyone who cannot afford to navigate administrative and billing glitches. When the decision tilts toward this hospital, the prudent path is to identify and commit to a known, compassionate care team, assemble a patient advocate to coordinate communication, and approach administrative processes with a plan to escalate quickly if care gaps appear. For many families, that disciplined, proactive approach will determine whether the care experience rises to the level of acceptable, or falls into a pattern of frustration and risk.
89 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (8 miles away) Los Angeles International (13 miles away) Long Beach (Daugherty) (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hollywood Presbyterian Medical Center in Los Angeles, CA is an assisted living community that offers top-notch amenities and care services for its residents. The facility is fully furnished and provides a range of amenities to promote comfort and convenience.
Residents can enjoy the on-site beauty salon, cable or satellite TV, gaming room, small library, and fitness room. There is also a computer center with high-speed internet access, allowing residents to stay connected with their loved ones or engage in personal interests. Outdoor spaces such as gardens provide a peaceful retreat for relaxation.
Dining at Hollywood Presbyterian Medical Center is restaurant-style, with special dietary restrictions taken into consideration. Residents can enjoy delicious meals prepared by the facility's culinary team. The community also offers move-in coordination services to assist residents in settling into their new home seamlessly.
Care services provided include 24-hour call system and supervision for round-the-clock assistance. Staff is available to help with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications timely and accurately. A mental wellness program caters to the emotional well-being of residents.
Transportation arrangement services are available both for non-medical purposes as well as transportation to doctors' appointments. This ensures that residents have easy access to necessary transportation facilities beyond the community's premises.
In addition to exceptional amenities and care services, Hollywood Presbyterian Medical Center boasts an ideal location near various establishments in the surrounding area. With 10 cafes, parks, pharmacies, and restaurants nearby, residents have plenty of options for leisure activities outside the community. Additionally, there are six theaters nearby offering entertainment options for movie enthusiasts. The close proximity of a hospital adds an extra layer of convenience and peace of mind for residents.
Overall, Hollywood Presbyterian Medical Center provides a comprehensive assisted living experience where residents can receive personalized care while enjoying numerous amenities and convenient access to nearby attractions and facilities.
This part of Los Angeles, California, is a vibrant and convenient area with access to various amenities such as pharmacies, restaurants, cafes, parks, theaters, transportation options, and hospitals. The proximity of multiple pharmacies like Vons Pharmacy, Rite Aid, and Walgreens ensures easy access to medications and healthcare services. There are a variety of dining options ranging from fast-food chains like Chick-Fil-A to more upscale restaurants like Mohawk Bend. The area also boasts several cafes for socializing or enjoying a cup of coffee. For outdoor enthusiasts, there are numerous parks nearby such as Echo Park and Elysian Park for leisurely strolls or picnics. Additionally, the presence of theaters like TCL Chinese Theatre and hospitals like Providence St Joseph Medical Center provides entertainment options and quality healthcare services. With reliable transportation options like Union Station and Universal City Metro Station close by, this area offers convenience for seniors looking to explore the city or access medical facilities easily.
Hollywood Presbyterian Medical Center is located at 4636 Fountain Avenue, Los Angeles, CA 90029 in Los Angeles County, California
Hollywood Presbyterian Medical Center on seniors.fyi includes 9 photos including images showing urban, architecture, building, landscaping, parking, tree, interior, lighting, and more.
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Interior
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Architecture
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Healthcare
Urban
