Hollywood Premier Healthcare Center
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5401 Fountain Avenue, Los Angeles, CA 90029
For more information about senior living options: (844) 490-3973
The facility is clean with amazing attentive staff. The hospital staff were attentive and confident. The facility has been remodeled and is very nice. The staff provided laundry, meals, and rehabilitation assistance, and the front desk staff were very helpful. The staff were great and the nurses gave excellent care. A nurse named Joanne was praised for taking care of families like her own. One reviewer felt it was like a home away from home, noting a friendly atmosphere.
The facility is described as extremely disgusting, like a third-world country, with patients roaming unsupervised and filthy conditions. The staff are portrayed as arrogant and self-serving, many do not understand English, and the operation is labeled as for-profit that cuts corners. There are repeated delays in care, including long waits for assistance (e.g., an hour to use the bathroom) and a signaling button that stopped working. A staff member is said to have ignored a patient's needs because they were busy watching the game, implying a lack of on-duty care. Basic supplies and care are missing or mismanaged (bedpans unavailable or shortages, little water, poor bathing conditions). The facility is characterized as unorganized and unsafe, with neglectful treatment and insufficient supervision of patients. Serious safety concerns are raised (exposed wires, broken beds, poorly maintained showers) and calls for more supervision. Families report injuries or bruises on loved ones and describe not being checked on or cared for properly. There are accusations of suspicions around deaths and of heartless, intrusive administrative behavior (e.g., relentless, inappropriate paperwork after a death). Some reviews label the place as beyond repair and recommend it be shut down. A Kaiser-related facility is described as awful, with lazy, detached workers and a lack of multicultural sensitivity toward patients and families.The collection of remarks paints a facility that elicits a wildly mixed range of experiences. On one hand, several reviewers applaud the environment as clean and welcoming, with notes about remodels and an overall impression of attentiveness from staff at times. One reviewer opens with praise for a "clean facility, with amazing attentive staff" and even says they would recommend it to other families. A few others echo that sentiment, calling the place "very nice" and pointing to a remodeled, modernized atmosphere. In this thread of feedback, there is a sense that, at its best, the setting can feel comfortable and well cared-for, particularly in the spaces that have been updated and in the hands of certain individuals who stand out as compassionate and helpful.
But the positives are dramatically outweighed by a growing chorus of frustrations that touch nearly every aspect of care. A persistent theme is that staff availability and responsiveness are inconsistent at best and dangerously failing at worst. Several reviews describe signaling trouble with the call system, noting that their call buttons malfunction or go unanswered for long stretches. One patient recounts waiting an hour for help to use the bathroom, another describes being left without assistance for a bedpan and being told to wait half an hour while orders and priorities seem to shift towards other tasks - such as feeding residents who cannot feed themselves. Across accounts, patients report that "they are busy" becomes the excuse for delays, and that planning and triage do not always translate into reliable, timely support.
Language barriers and personality traits of the staff appear repeatedly as contributing factors to subpar care. A number of reviewers mention that many staff members do not understand English well or do not communicate effectively, which complicates the delivery of care and the ability of families to stay informed. Some reviews label large portions of the staff as arrogant or self-serving, with insinuations that the facility's for-profit status may drive cost-cutting measures at the expense of patient well-being. There are explicit allegations that some staff members are not focused on the patients, with one patient recounting a caregiver who chose to watch television or seemed disengaged from duties because they were "on the clock" but not fully present for patient needs.
The quality and consistency of medical and rehabilitative services are another major fault line. Several reviews question the effectiveness of therapy services, noting that OT and PT were eventually found to be inadequate or not delivered in a timely or satisfactory manner. There are accounts of alarming neglect in daily routines: patients left unsupervised, floors and sheets not properly cared for, and water or basic amenities provided in ways that feel inappropriate or insufficient. Some reviews describe dangerous conditions, including references to exposed wires and broken equipment, and others recount experiences that feel more like procedural neglect than clinical care - such as being told to "fill my pants" due to a lack of supplies or support. The overall tone suggests that for many patients, the facility's infrastructure and daily operations do not consistently meet basic standards of safety and comfort.
The human impact of these operational gaps is felt acutely in personal and family narratives. Several reviews recount heartbreaking moments: a father's death following a hospital transfer and the subsequent administrative fatigue in handling paperwork, or a grandmother who allegedly suffered due to alleged negligence or indifference. In some cases, families describe a sense of distress and betrayal, such as a patient who felt their loved one was not properly checked after traumatic experiences, or a caregiver who perceived consistent disregard for patient dignity. There are also stories of compassionate moments - nurses who provide good care under difficult circumstances, and family members who recognize efforts to involve loved ones in appointments and daily routines - but these positive notes are often overwhelmed by the broader pattern of reported failures.
Interwoven with these themes are a few pointed, singular testimonies that complicate the narrative. Some reviewers describe incredibly supportive individuals who stood out as "heaven-sent" and who helped bridge gaps in the system, praising particular nurses or front-desk staff for their kindness and responsiveness. Others insist that the place is fundamentally flawed, citing chronic mismanagement and a culture of neglect that makes it difficult for families to trust the care their loved ones receive. A few entries name specific staff members or departments - while providing mixed judgments about their performance - illustrating how individual behaviors can color the overall impression of the facility.
In sum, the consensus across these narratives is that the facility embodies a troubling blend of improvement and degradation. Cleanliness and a modern facility profile provide a veneer of care, but numerous reports describe systemic issues that undermine safety, dignity, and effective treatment. Delays in identifying and responding to patient needs, language barriers that hinder communication, and allegations of staff disengagement or indifference collectively erode confidence in daily operations. While there are isolated examples of compassionate, competent care, the prevailing sentiment is that the experience for many patients and their families is marred by inconsistent staffing, questionable management practices, and a care environment that at times feels more like a struggle to meet basic needs than a coherent, therapeutic program.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (8 miles away) Los Angeles International (12 miles away) Long Beach (Daugherty) (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hollywood Premier Healthcare Center in Los Angeles, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts an array of amenities to cater to various needs and preferences. Residents can enjoy luxurious amenities such as a beauty salon, gaming room, small library, fitness room, and outdoor space. The fully furnished living spaces come with cable or satellite TV, private bathrooms, and Wi-Fi or high-speed internet access. Additionally, there is a dining room where residents can savor delicious restaurant-style meals prepared by the dedicated staff.
Care services provided include 24-hour call system and supervision for peace of mind, assistance with activities of daily living like bathing and dressing, as well as transfers. The trained staff also manages medication and provides diabetes diets for those with specific dietary restrictions. Mental wellness programs are in place to promote emotional well-being.
Residents can take advantage of the community-operated transportation for non-medical needs like shopping or social outings. Transportation arrangements are also available for medical appointments. The wellness center ensures that residents can maintain an active lifestyle.
The surrounding area offers numerous conveniences within close proximity. With 10 cafes, parks, pharmacies, restaurants nearby along with theaters and hospitals in the vicinity, residents have easy access to entertainment venues and healthcare facilities.
At Hollywood Premier Healthcare Center in Los Angeles, CA, seniors can experience an enjoyable and fulfilling assisted living experience in a supportive environment that prioritizes their physical health, mental well-being, and overall satisfaction.
Hollywood Premier Healthcare Center is located at 5401 Fountain Avenue, Los Angeles, CA 90029 in Los Angeles County, California
Hollywood Premier Healthcare Center on seniors.fyi includes 4 photos including images showing healthcare, interior, building, architecture, entrance, outdoor, fence, therapy room, and more.
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