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Palazzo Post Acute in Los Angeles, CA

Palazzo Post Acute is a nursing home community in Los Angeles, CA.

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Palazzo Post Acute in Los Angeles, CA

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5400 Fountain Avenue, Los Angeles, CA 90029

For more information about senior living options: (866) 208-4318

3.5 from 39 reviews
5 stars
22
4 stars
2
3 stars
1
2 stars
2
1 stars
12

Overall Review of Palazzo Post Acute

common 7 reviews mention this

Rehab and respiratory support stand out

Rehab therapy and respiratory support get consistent praise from reviewers.

Several reviewers describe meaningful improvement tied to the rehab program, including regaining movement and confidence through day-to-day therapy. Others specifically mention respiratory therapy as helpful, caring, and supportive. A few families also connect better overall recovery and symptom management to the day-to-day care team’s involvement.

common 17 reviews mention this

Staff are caring and responsive

Many reviewers describe the staff as genuinely caring and easy to work with.

Across reviews, families and residents describe staff who are friendly, attentive, and willing to answer questions. Multiple reviewers say they felt supported emotionally as well as clinically, and several thank nurses, CNAs, and the broader team for encouragement during recovery. Some comments also highlight a welcoming environment and staff members checking in to make sure residents are okay.

caveat 6 reviews mention this

Nursing care and outcomes draw harsh criticism

Some reviewers report serious problems with nursing care and patient attention.

A group of reviewers describe negative experiences with nursing care, including concerns about timely attention when residents needed help. Others express extreme dissatisfaction about safety and medical management, describing situations they believe involved neglect. One reviewer also says doctors are not good and that nurses need more staffing time with patients.

caveat 5 reviews mention this

Communication problems are a recurring complaint

Several reviewers say communication was unreliable or difficult to access.

Some reviewers describe trouble getting answers, including calls going unanswered, being put on hold without clear communication, or staff being difficult to reach. Others mention being frustrated that they were not kept informed during serious events or that follow-up did not happen as expected. A few comments suggest the process felt disconnected for families trying to coordinate care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Burbank-Glendale-Pasadena (8 miles away) Burbank-Glendale-Pasadena (8 miles away)
  • Los Angeles International (12 miles away) Los Angeles International (12 miles away)
  • Long Beach (Daugherty) (21 miles away) Long Beach (Daugherty) (21 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • Mary Jane's Melrose Holistic (0.8 miles)
  • Rite Aid (0.9 miles)
  • Rite Aid (1 miles)
  • Vons Pharmacy (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.5 miles)

Restaurants

  • Chick-Fil-A (0.4 miles)
  • Taco Bell (1.1 miles)
  • Del Taco (1.3 miles)
  • Chick-Fil-A (1.8 miles)
  • In-N-Out Burger (2 miles)
  • McDonald's (2.1 miles)
  • BCD Tofu House (2.3 miles)

Theaters

  • TCL Chinese Theatre (2 miles)
  • AMC The Grove 14 (3.3 miles)
  • Universal Cinema AMC at CityWalk Hollywood (3.9 miles)
  • Regal LA Live & 4DX (4 miles)
  • Alamo Drafthouse Downtown (4.2 miles)
  • AMC The Americana at Brand 18 (4.4 miles)

Cafes

  • Lamill Coffee Boutique (2.2 miles)
  • Starbucks Reserve (2.7 miles)
  • Starbucks (2.8 miles)
  • Proof Bakery (3 miles)
  • Verve Coffee Roasters (3.7 miles)
  • Alfred Coffee & Kitchen (3.9 miles)
  • Joan's on Third (4 miles)

Parks

  • Runyon Canyon Park (2.5 miles)
  • Hollywood Bowl Overlook (2.5 miles)
  • Plummer Park (2.5 miles)
  • Lake Hollywood Park (2.6 miles)
  • Lake Hollywood Reservoir (2.7 miles)
  • Echo Park at the Lotus Festival (2.9 miles)
  • Pan Pacific Park (3 miles)

Transportation

  • Universal City Metro Station (4.4 miles)
  • Union Station (4.8 miles)

Hospitals

  • Providence St Joseph Medical Center (4.5 miles)

Frequently Asked Questions

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