Palazzo Post Acute in Los Angeles, CA
Save5400 Fountain Avenue, Los Angeles, CA 90029
For more information about senior living options: (844) 490-3973
Palazzo Post Acute's staff are amazing, passionate, and empathetic, delivering exceptional care. The facility is top-notch with a wonderful rehab program and a warm, inviting atmosphere. The Respiratory Therapy Department is incredibly helpful, caring, and supportive. The rehab team is knowledgeable and achieves outstanding outcomes in patient care. The staff treat residents like family and provide emotional support that improves well-being. Administration and care teams go above and beyond, showing professionalism and compassion. Families can trust that residents are in good hands at Palazzo Post Acute. Palazzo Post Acute is regarded by many as the best SNF in the area.
They claim the facility lacks customer service and places callers on hold without communication. They allege negligence endangered their mother's life, including septic shock and near-death experience. They accuse staff of neglect and possible harm, including alleged poisoning and dirty-room practices. They describe elder abuse and neglect within the hospice, calling it a betrayal of trust. They report nurses leaving patients in dirty diapers and failing to provide proper care. They cite horrible communication and high staff turnover, making it hard to reach staff or arrange discharge. They warn others to avoid Palazzo Post Acute, labeling it a blight on the community and giving it a one-star rating.Palazzo Post Acute in Los Angeles is best suited for families seeking aggressive, outcomes-driven rehabilitation for a loved one recovering from surgery or an acute medical event, particularly orthopedic injuries and COPD-related deconditioning. The environment rewards active therapy, with therapists, nurses, and respiratory staff who push progress and sustain motivation. For residents who want a warm, family-centered atmosphere, this facility often delivers a supportive, personable care vibe. However, those who require highly predictable day-to-day oversight, steady nurse staffing, and consistently tight administrative communication should weigh alternatives that may offer more reliable daily coordination.
On the upside, the rehab program and nursing team earn broad praise. Reviewers consistently highlight the dedication and expertise of therapists, nurses, and respiratory therapists, noting tangible gains in mobility, breath control, and daily functioning. The staff's approach is described as caring and attentive, with a welcoming atmosphere that helps residents and families feel supported. The director is perceived as a capable, hands-on administrator who keeps care coordinated and focused on outcomes. For families prioritizing tangible rehabilitation results and a compassionate care culture, these strengths can translate into meaningful progress and daily encouragement.
Yet the experience is not uniformly smooth. Several accounts flag serious gaps in communication and continuity of care, including high staff turnover that destabilizes discharge planning and progress updates. Some reviewers report delays in notifying families about changes in condition, and others critique nursing attentiveness. Beyond administration, at least one troubling narrative alleges neglect and a life-threatening delay in care, raising serious questions about patient safety and the facility's safety culture. These concerns cannot be dismissed, and they underscore that positive experiences exist alongside credible risks.
That tension matters because the core rehabilitation strengths do offset some risk for residents who enter with clear, ambitious recovery goals. For patients who rely on a robust, hands-on rehab program to regain function or to manage COPD symptoms, Palazzo Post Acute can deliver measurable improvements and steady therapeutic momentum. The decisive question becomes whether the frequency and clarity of family updates, plus consistent nursing oversight, align with the family's risk tolerance. When administrative reliability and safety transparency falter, the rehabilitative upside may fail to justify the trade-offs, prompting a closer inspection of staffing levels, response times, and incident-communication protocols.
Prospective families should demand specifics before admission: nurse-to-patient ratios during peak rehab hours, therapy availability, discharge planning logistics, and a steady point of contact for daily updates. Inquire about cleanliness, infection control practices, room turnover, and emergency response procedures. Given recurring concerns about administrative turnover, seek assurances on leadership stability and documented commitments to reduce turnover in social work and discharge planning. If instability in management is evident, actively compare with facilities known for steadier leadership and more consistent family communication to avoid a revolving-door experience that undercuts care quality.
Ultimately, Palazzo Post Acute delivers a compelling rehab-centered option with a clear strength in skilled therapy and devoted staff. For families prioritizing rapid functional gains and empathetic, hands-on care, this facility can be a strong fit - provided safety concerns and communication gaps are acknowledged and addressed up front. Conversely, for those who cannot tolerate inconsistent staffing, opaque discharge processes, or alarming safety narratives, it is prudent to explore alternatives and obtain explicit commitments on staffing stability, transparency, and robust oversight before committing. The right choice aligns the patient's rehab ambitions with a management model that consistently supports safety, reliable communication, and sustained, credible progress.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (8 miles away) Los Angeles International (12 miles away) Long Beach (Daugherty) (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Palazzo Post Acute in Los Angeles, CA is a vibrant and fully equipped assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our community features a beauty salon, where residents can indulge in haircuts, styling, and pampering treatments to enhance their personal appearance. They can also enjoy their favorite shows with cable or satellite TV in the comfort of their own rooms.
We offer convenient transportation services for our residents to help them run errands or attend community events. Additionally, our computer center enables them to stay connected with loved ones through email or social media platforms.
Dining at Palazzo Post Acute is an exquisite experience with our restaurant-style dining room offering delicious meals prepared by our skilled chefs. We cater to special dietary restrictions, including diabetes diets, ensuring that each resident's nutritional needs are met.
Engaging in physical activities is made easy at our fitness room where residents can exercise and improve their overall health. For those looking for recreational activities, our gaming room provides enjoyable options.
Our outdoor space offers a serene garden where residents can relax while enjoying the fresh air and beautiful scenery. Our small library is perfect for book enthusiasts who want to immerse themselves in literature.
Housekeeping services are provided regularly to maintain clean and tidy living spaces for our residents. Each unit features private bathrooms for convenience and privacy.
At Palazzo Post Acute, we prioritize the overall well-being of our residents by providing medication management services and assistance with daily activities such as bathing, dressing, and transfers. Our mental wellness program ensures that emotional support is always available.
We understand the importance of staying connected with healthcare professionals, which is why we offer transportation arrangements to doctors' appointments as well as proximity to hospitals nearby.
Residents can enjoy personalized care plans tailored to their specific needs and preferences. Our caring staff members are available 24/7 through our call system for any assistance required.
Beyond amenities and care, our community fosters a vibrant social environment. We offer concierge services to assist residents with their needs, and planned day trips provide opportunities for exploration. Resident-run activities and scheduled daily activities ensure that there is always something exciting happening within our community.
Palazzo Post Acute also boasts a convenient location with numerous cafes, parks, pharmacies, restaurants, theaters, and transportation options nearby, making it easy for residents to explore the neighborhood.
Join us at Palazzo Post Acute in Los Angeles, CA and experience a nurturing and engaging assisted living community where comfort, convenience, and companionship are paramount.
Palazzo Post Acute is located at 5400 Fountain Avenue, Los Angeles, CA 90029 in Los Angeles County, California
Palazzo Post Acute on seniors.fyi includes 5 photos including images showing interior, plant, building, architecture, exterior, palm trees, outdoor, patio, and more.
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