3232 East Artesia Boulevard, Long Beach, CA 90805
For more information about senior living options: (844) 490-3973
The administrator Lisa Turner is very knowledgeable and helpful in all areas. Windsor Gardens has shown a vast improvement in resident service since Lisa Turner joined the administrative staff. The staff is very caring and consistently willing to help residents recover. The new management is described as awesome and hardworking, contributing to a better environment for patients and staff. The facility is very clean with immaculate floors, and the dining room and kitchen are well-staffed to provide appetizing food. The outside grounds are beautifully landscaped and the setting blends nicely with the surrounding area. The activities program, including music therapy, is engaging and run by attentive staff who cater to residents, including those who are not ambulatory.
The food is barely edible and physical therapy amounts to only about two hours per week. The administrator is a complete joke and retaliates if anyone complains. The staff is unprofessional and severely understaffed, leaving residents unattended. Residents are ignored when they beg for help and some are left in filthy diapers all day. Families cannot get clear information about their loved ones, and belongings have gone missing. The bed is not safe and hygiene for residents is neglected. Communication with the facility is poor, with social workers hard to reach and the phone system often down. The memory care unit is described as horrifying and not suitable for loved ones. There are frequent accusations that staff lie to families and misrepresent the level of care.Windsor Gardens Convalescent Center of Long Beach is best suited for families seeking a sizable, park-adjacent campus where rehabilitation services are a central focus and an engaged administrator can help navigate admissions and ongoing care. The community suits seniors needing skilled nursing or short-to-mid term convalescent care, particularly when therapy is part of the plan and a family is prepared to stay actively involved in care planning. Its grounds, dining program, and activity calendar provide a livelier, more integrated atmosphere than a purely clinical setting. In short, this is a care environment where leadership and therapy quality can drive meaningful recovery, provided the resident's daily care is consistently supported by attentive staff.
Those who may want to consider alternatives are clear on their priorities: memory care needs that require tightly monitored daily supervision, or families who cannot reliably advocate and monitor care on a daily basis. Several reviews highlight serious lapses in daily caregiving, communication gaps with social workers, and inconsistent staff responsiveness, all of which can jeopardize comfort and safety for residents who rely on timely assistance. Prospective families should especially weigh this facility if a loved one requires frequent diaper changes, rapid response, or highly consistent nursing oversight. For residents with advanced dementia or fragile routines, other neighborhoods may deliver greater predictability and fewer variability in care.
On the upside, Windsor Gardens benefits from proactive administrative leadership and a compassionate therapy milieu. When administrators are engaged, families report smoother admissions, clearer communications, and a measurable improvement in service levels. The campus is clean and well-maintained, with pleasant dining and a substantial activity program that includes music therapy and social events. The physical layout - four wings, outdoor space connected to a park, and nearby shops - supports mobility and community participation, while conveniences like on-site beauty services and mobile X-ray add practical value for families seeking less disruption in a loved one's routine.
Yet the core challenges are consistent enough to demand careful consideration. Staffing levels and turnover appear to color daily care, with multiple accounts of delayed assistance, limited therapy time, and caregivers stretched thin. Communication with families and social workers can be unreliable, and there are legitimate concerns about sanitary practices and the handling of delicate health issues in certain reviews. Reports of inconsistent medical oversight, with some residents seeing doctors infrequently, and troubling anecdotes about memory care experiences, reinforce the importance of a strong family advocate and a rigorous, ongoing care plan for any resident relying on the facility for long hours.
The decision rests on aligning expectations with what Windsor Gardens reliably delivers. For residents pursuing meaningful rehab, with therapists and CNAs who can make steady progress and an administrator who is responsive, the pro"s can offset the cons, especially when families actively participate in rounds, reviews, and problem-solving. The strong administrative presence around transitions and a robust activity calendar can contribute to a sense of purpose and progress that many facilities struggle to achieve. However, for those whose loved ones require consistent, ultra-responsive daily care, or for those disheartened by reported communication and care gaps, alternatives deserve serious consideration.
In the final assessment, Windsor Gardens is not a one-size-fits-all solution. It offers a solid rehab-oriented environment and a campus that fosters activity and independence, anchored by an administration capable of stepping in during transitions. But the variability in daily care quality and the reported inconsistencies in attention to routine needs make this a facility that rewards active family involvement and careful screening. Prospective residents should tour, speak with current staff across shifts, review the latest care plans, and request concrete metrics on therapy hours, response times, and caregiver staffing ratios. If these checks align with a calm, well-coordinated program, Windsor Gardens can be a strong match; if not, exploring alternatives with steadier day-to-day reliability and more predictable communication is prudent.
199 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (4 miles away) Los Angeles International (15 miles away) John Wayne Orange Co (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Gardens Convalescent Center of Long Beach is an assisted living community located in Long Beach, California. This community offers a wide range of amenities and care services to cater to the needs of its residents.
The amenities at Windsor Gardens include a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. Residents can also enjoy the outdoor garden and outdoor spaces, as well as the gaming room and small library. The community provides transportation services for non-medical purposes, including transportation to doctors' appointments. Wi-Fi and high-speed internet are available throughout the community.
Care services at Windsor Gardens include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. The staff also assists with medication management and meal preparation according to specific dietary restrictions such as diabetes diets.
Residents at Windsor Gardens can enjoy a restaurant-style dining experience and have access to a wellness center for physical fitness programs. Planned day trips and resident-run activities are organized regularly to keep residents engaged and entertained. The concierge services provide additional support to meet residents' needs.
For convenience, there are two nearby cafes, parks, pharmacies, restaurants, transportation options, theaters, and three hospitals in close proximity to the community.
Overall, Windsor Gardens Convalescent Center of Long Beach provides a comfortable and supportive living environment where residents can enjoy their independence while receiving personalized care and access to various amenities.
Windsor Gardens Convalescent Center Of Long Beach is located at 3232 East Artesia Boulevard, Long Beach, CA 90805 in Los Angeles County, California
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