Country Villa Bay Vista Health Care Center

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Country Villa Bay Vista Health Care Center

5901 Downey Avenue, Long Beach, CA 90805

For more information about senior living options: (844) 490-3973

3.5 from 51 reviews
5 stars
27
4 stars
5
3 stars
1
2 stars
1
1 stars
17

Skilled Nursing Facility

Overall Review of Country Villa Bay Vista Health Care Center

Pros

  • pro The staff were warm, friendly, and created a welcoming, personal connection with residents.
  • pro The team provided attentive patient care and maintained top cleanliness.
  • pro CNAs were kind, caring, and went the extra mile to ensure comfort.
  • pro Occupational and physical therapists were amazing and helped patients regain mobility.
  • pro The nurses and other healthcare professionals delivered excellent, friendly care.
  • pro The patient advocate kept families updated and advocated effectively.
  • pro The administrator was heavily involved and demonstrated genuine concern for residents.
  • pro The facility was consistently described as clean and well maintained.
  • pro The care team made visitors feel at home and treated residents with respect.

Cons

  • pro Horrible place - Unprofessional nurses, incompetent management, poor, old beat up facility that only likes patients that don't complain.
  • pro This facility should be closed down immediately.
  • pro This place needs to be closed down immediately.
  • pro The staff is horrible starting off with Jennifer.
  • pro The place itself is very dirty.
  • pro They are the worst and most non caring staff.
  • pro They simply do not care about the elderly.
  • pro They were rough in moving him from the bed to a shower chair and during transfers.

Review

In sifting through a chorus of voices about Bay Vista Health Care and related facilities, a tapestry emerges: some families and residents speak with heartfelt gratitude for warmth, attentiveness, and the sense that the people on the care team treat their loved ones like family; others recount troubling experiences that raise serious concerns about safety, cleanliness, and the consistency of care. Taken together, these reviews reveal a landscape where the human touch - kindness, patience, and genuine connection - can coexist with criticisms about management, communication, and the day-to-day realities of caregiving.

Several accounts center on the personal bonds that staff build with residents. One writer highlights the sister's experience: "they all smile at the mention of her name and I'm pointed in the right direction," emphasizing a sense of belonging and familiarity that can make a facility feel like home. In many reflective narratives, CNAs, nurses, therapists, and night-shift teams are singled out for praise - the "sheroes and heroes" who do the essential, intimate work of daily care. Families describe regular visits where staff reposition residents for meals, ensure comfort, and even take a moment to share a laugh, turning routine tasks into moments of dignity and joy. Such care is described as top-notch and deeply reassuring, especially when compared to other facilities the families have encountered.

Therapists, nurses, and patient advocates frequently appear in positive recounts for their professionalism and the thorough, compassionate attention they provide. Stories about "the two CNAs who tended to me that night" offering kindness and understanding, or about occupational and physical therapists who helped a patient progress from barely able to stand to walking with support, illustrate how skilled care can empower recovery and foster a sense of hope. One detailed account notes a patient who felt relief not only from medical treatment but from feel-good touches - being helped to eat with a towel placed to prevent spills, or being reassured when uncomfortable - that collectively create a feeling of being seen and heard. Even administrative staff and social workers receive thanks for advocating and guiding families through complex insurance and care decisions, underscoring that care extends beyond medical tasks to navigation and morale.

The human atmosphere at Bay Vista is also celebrated for its consistency and warmth. Letters from families who found the facility to be clean, well-run, and staffed by people who genuinely care frame Bay Vista as a place where residents can receive personal attention in an environment that feels supportive and respectful. One visitor even notes moments of humor and lightheartedness that can brighten a stressful time, such as discovering a lighthearted "smoking club" bit of whimsy in a facility that had, in reality, been focused on serious rehabilitation and daily living needs. The overall impression from these testimonials is that, when things go well, the team functions as a cohesive, caring community that respects residents' autonomy and dignity.

Beyond Bay Vista, some voices speak to the broader experience of encountering dedicated staff and well-structured programs in related facilities. Several letters praise a particular staff member named Lauren and a helper named Helen, applauding the guidance that helped them identify an excellent facility and easing stress during transitions. The gratitude is not just for medical care but for the entire process of finding a "State-of-the-Art Senior Living Facility" and for the kindness and sincerity shown by the caregivers who facilitate these moves. In these narratives, the interplay between knowledgeable, compassionate staff and a facility that values residents' quality of life becomes the defining feature that families remember and pass along.

Yet these accounts sit alongside a substantial folder of serious concerns and criticisms. A number of reviewers describe experiences that they characterize as horrible or dangerous: unprofessional nurses, incompetent management, and a facility that appears dirty or poorly maintained. Some families recount difficult language barriers and translation issues that led to misunderstandings about a resident's needs, with painful consequences that included distress and, in at least one case, a resident being moved to a psychiatric facility following a frustrating impasse over communication. There are claims that financial incentives override patient welfare, with statements like "no patient - no money" and accusations that the organization prioritizes revenue over care. Several reviews suggest systemic problems in management or operations, including neglect, theft of belongings, rough handling during transfers, and missed opportunities to address bed sores or other serious care concerns. Taken together, these accounts paint a starkly different picture from the warmth highlighted in the positive testimonials, underscoring that experiences can diverge dramatically from one resident or family to the next.

There is also a recurring theme of trust versus fear: some families feel reassured by the visible dedication of staff and the clean, organized environment, while others feel uncertain or alarmed by reports of neglect and harm. Complaints about cleanliness, the attentiveness of certain staff members, and the consistency of daily care color many reviews in vivid terms, reminding readers that a facility's outward polish does not always align with the lived experiences of its residents. In a few cases, reviewers explicitly state that they cannot in good conscience recommend the facility, pleading for improvements or even closure in extreme phrases, which reflects the intensity of the impact these experiences have on families in vulnerable moments.

What this collection of perspectives ultimately suggests is that Bay Vista and its related facilities occupy a complex space in the landscape of elder and rehabilitative care. The most resonant messages are those that celebrate warmth, reliability, and person-centered care - the kind of everyday acts that transform a clinical setting into a place where a resident can feel seen, respected, and supported. At the same time, the more troubling voices remind prospective families that care quality can fluctuate, that language and communication matter deeply, and that facility standards, cleanliness, safety protocols, and responsive management must be consistently rigorous. For anyone considering these care options, the takeaway is clear: visit in person, ask direct questions about staffing ratios, language access, patient advocacy, incident reporting, and infection control, and listen closely to both the praise and the warnings. The best path forward lies in balancing hopeful expectations with vigilance and a commitment to ongoing dialogue with care teams, administrators, and loved ones who rely on them.

Features

Housing

  • 70 resident community capacity 70 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (3 miles away) Long Beach (Daugherty) (3 miles away)
  • Los Angeles International (16 miles away) Los Angeles International (16 miles away)
  • John Wayne Orange Co (21 miles away) John Wayne Orange Co (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Country Villa Bay Vista Health Care Center in Long Beach, CA is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.

The facility provides a comfortable and welcoming environment, with fully furnished accommodations that include private bathrooms and cable or satellite TV. Residents have access to various on-site amenities such as a beauty salon, computer center, gaming room, small library, fitness room, and outdoor spaces including gardens. Wi-Fi/high-speed internet is also available throughout the community.

Care services at Country Villa Bay Vista include 24-hour call system and supervision for added peace of mind. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. The community also offers medication management, diabetes diet programs, special dietary restrictions support, and assistance with meal preparation and service.

Residents can take part in a variety of activities and programs designed for their enjoyment and wellness. Concierge services are available to help plan day trips and residents are encouraged to participate in resident-run activities and scheduled daily activities. Fitness programs are offered to promote physical health.

Country Villa Bay Vista is conveniently located near cafes, pharmacies, restaurants, transportation options such as buses or shuttles to doctors appointments or other destinations. Additionally there are theaters nearby for entertainment purposes. There are also hospitals within close proximity for medical support.

Overall, Country Villa Bay Vista Health Care Center offers a comfortable living environment with a range of amenities and care services to ensure the well-being of its residents.

Nearby Places of Interest

This part of Long Beach, California offers a variety of amenities and services that may appeal to seniors looking for a convenient and accessible living environment. With several pharmacies such as Walgreens and CVS nearby, accessing necessary medications and healthcare products is convenient. In addition, there are several reputable physicians' offices and hospitals in the vicinity, ensuring access to quality medical care. The area also features a range of dining options, including fast-food chains like Chick-Fil-A and McDonald's as well as cafes like Starbucks for casual dining choices. For leisure activities, there are parks such as Cerritos Regional County Park and Temple Park nearby for outdoor enjoyment. Overall, this neighborhood provides a mix of essential services, healthcare facilities, dining options, and recreational spaces that could make it a suitable choice for seniors seeking a comfortable living environment in Long Beach.

Pharmacies

  • Walgreens (0.5 miles)
  • Costco Vision Center (1.2 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3.4 miles)
  • CVS Pharmacy (3.5 miles)

Physicians

  • Paramount Physicians (1.6 miles)
  • Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (7.6 miles)
  • Harbor Ucla Medical Center - David Durkovich Do (8.5 miles)
  • Monica B Espiritu M.D. | Kaiser Permanente (9.6 miles)

Cafes

  • Starbucks (2.3 miles)
  • Bopomofo Cafe (3.8 miles)
  • Starbucks (5.3 miles)
  • Starbucks (6.6 miles)
  • Starbucks (8.3 miles)
  • Lees Sandwiches - Gard (8.7 miles)
  • Donut King 2 (9.3 miles)

Transportation

  • Long Beach Airport (LGB) (3.1 miles)
  • Komar Aviation Group (3.2 miles)
  • Metro - Willow Street Station (4.4 miles)
  • Port Of Long Beach (9 miles)
  • Metro La Mirada & Alondra Bus Stop (9 miles)

Theaters

  • Harkins Theatres Cerritos 16 (3.3 miles)
  • AMC Norwalk 2 (5.8 miles)

Restaurants

  • Chick-Fil-A (3.4 miles)
  • In-N-Out Burger (4 miles)
  • McDonald's (6.1 miles)
  • McDonald's (6.5 miles)
  • Falcon (6.7 miles)
  • Chick-Fil-A (7 miles)
  • Hooters (7.3 miles)

Hospitals

  • Kaiser Permanente Hospital (4.1 miles)
  • Rancho Los Amigos National Rehabilitation Center (4.6 miles)
  • PIH Health Hospital (5.1 miles)
  • VA Long Beach Healthcare System (6.3 miles)
  • Department of State Hospitals (6.5 miles)
  • Martin Luther King Jr / Drew Medical Center (6.6 miles)
  • Del Rio Convalescent Center (7.6 miles)

Parks

  • Cerritos Regional County Park (5.3 miles)
  • Temple Park (5.5 miles)
  • Shadow Park Hoa (5.5 miles)
  • Rossmoor Park (6.2 miles)
  • Central Park / La Palma Recreation & Community Services (6.6 miles)
  • Bixby Park (6.8 miles)
  • Bluff Park (7 miles)

Places of Worship

  • Saint Hedwig Catholic Church (6.6 miles)
  • Cottonwood Church (7 miles)

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