Foremost Pharmacy in Long Beach, CA

Pros

• The staff are nice and the building is very clean.
• Dr. Nick is fantastic and caring.
• Dr. Li and his staff are outstanding, creating a welcoming and stress-free environment.
• The staff are warm, efficient, and ensure patients are taken care of from start to finish.
• Healthpointe is a one-stop for orthopedic care and physical therapy, with professionals who are friendly and understanding.
• This location is a top choice, and patients are pleased with their knee surgery experience.
• They encourage healing and restoration of normalcy with supportive motivation.
• The team is kind, professional, and always available to answer questions.
• The doctors and staff are extremely professional and courteous; a better team is hard to find.
• Dr. Castro is efficient, knowledgeable, kind, and compassionate; the staff are super friendly.
• The facility is nicely kept with ample parking, and the front desk staff are polite and welcoming.
• Patients consistently report excellent customer service and attentive care.

Cons

• The office and its manager were described as the worst medical clinic they've ever been to, with patients waiting over two hours and no accountability for overbooking.
• The staff were perceived as fighting amongst themselves, creating a very bad vibe at the clinic.
• One reviewer called the practice unprofessional and incompetent.
• Valentina at the front desk was described as rude and ignorant, leading to a missed appointment.
• A patient was disappointed that the doctor focused only on the back and neglected shoulder and neck pain.
• There were delays in prescription approval, resulting in a negative experience.
• A reviewer alleged billing and insurance handling was deceitful, claiming staff lied about billing.
• A patient alleged racial bias during check-in, describing it as racist.

Review

This community is best suited for seniors and adults who want reliable, hands-on medical oversight and rehabilitation services in one accessible Long Beach location. The strongest fit is for those who anticipate needing orthopedic or spinal care, physical therapy, and related specialties on an ongoing basis, with clinicians who take time to explain options and answer questions clearly. Families that value a welcoming atmosphere, a sense of “family care,” and a streamlined, patient-centered flow will find this setting especially advantageous. A patient population looking for continuity, where multiple therapies are coordinated and staff strive to build trust from the first visit, will derive the most meaningful benefit. The combination of knowledgeable physicians, motivated therapists, and a front-desk culture that many patients describe as courteous and organized makes this community well-suited for long-term rehabilitation and preventive care.

Conversely, those who need a flawlessly seamless administrative experience every single time may want to consider alternatives. A recurring theme in the feedback is inconsistency in scheduling and front-desk conduct, including reports of long waits, overbooking, and occasionally curt or disorganized service at the front line. Billing and insurance communications also come up as a potential pitfall, with some patients feeling unclear or misled about coverage until well after services are rendered. For families that cannot tolerate friction in appointment logistics or who require absolute predictability in billing and reminders, it may be wise to explore other providers or insist on dedicated administrative support within this network.

The core strengths, expert clinicians, comprehensive, integrated care, and an atmosphere that many describe as warm and respectful, often offset the friction outlined above. The clinical team is repeatedly praised for listening, explaining treatment options, and maintaining a patient-focused approach. When orthopedic, spine, or physical therapy needs arise, the ability to access highly regarded doctors, skilled therapists, and supportive staff in a single setting reduces the burden of coordinating care across multiple locations. The most tangible value appears in the outcomes: clearer understanding of conditions, careful progression of rehabilitation plans, and a sense that care plans are explained as if to a family member. These advantages matter greatly for a senior living context where clarity, adherence, and measurable improvement can meaningfully affect independence and comfort.

Within the specific provider slate, several standouts emerge. Doctors who consistently earn high marks for attentiveness and thorough explanations, drills-down into injury mechanics, travel-time options, and realistic expectations, create a foundation of trust. Physical therapy staff, in particular, are repeatedly described as committed and capable, with therapists who explain exercises, monitor progress, and adapt programs as strength and mobility change. The radiology team is cited as compassionate and competent, and the scheduling staff is often recognized for responsiveness and courtesy when functioning at their best. When these elements align, the patient experience feels streamlined and empowering, reinforcing confidence that the chosen path can yield meaningful, functional improvements.

Yet the reviews do flag real, addressable weaknesses that must be acknowledged in decision-making. The most visible are administrative hiccups: uneven front-desk interactions, inconsistent appointment reminders, and occasional delays that test patience. Billing transparency also surfaces as a concern, with some patients reporting delayed or opaque communications about insurance coverage. These are not universal, but they are persistent enough to warrant proactive management. Another caution: pockets of interpersonal friction among staff or between staff and patients can color a visit, underscoring the importance of choosing a care team with documented consistency and a track record of respectful, reliable communication. For those evaluating this opportunity, testing a single care coordinator or establishing a primary point of contact can buffer against these downsides.

In the end, this community stands out for seniors who prize depth and integration in medical care. For families where rehab, pain management, and proactive maintenance matter, the strengths, skilled physicians, patient-centric communication, and a coordinated therapy pathway, offer compelling value. The caveats are real enough to warrant planning: expect some administrative variability and be prepared to actively manage insurance discussions and scheduling. The prudent approach is to pair the strongest clinicians with a clear administrative plan, request a dedicated coordinator, confirm up-front coverage and timelines, and schedule preferred appointment blocks to minimize wait times. When these elements align, the overall package delivers substantial upside: sustained mobility, sharper understanding of conditions, and a care experience that treats seniors with both competence and compassion. For families prioritizing medical continuity and rehabilitative momentum, this community remains a formidable option; for those who cannot tolerate recurrent administrative friction, it is essential to explore alternatives or request targeted improvements before committing long-term.

Pharmacies

• Walgreens (1 miles)
• Costco Vision Center (1.4 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)

Cafes

• Starbucks (1.8 miles)
• Bopomofo Cafe (4.2 miles)
• Starbucks (5.8 miles)
• Starbucks (6.1 miles)
• Starbucks (8.2 miles)
• Lees Sandwiches - Gard (8.3 miles)
• Donut King 2 (8.9 miles)

Physicians

• Paramount Physicians (1.9 miles)
• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (7.8 miles)
• Harbor Ucla Medical Center - David Durkovich Do (8 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (9 miles)

Transportation

• Komar Aviation Group (2.8 miles)
• Long Beach Airport (LGB) (2.8 miles)
• Metro - Willow Street Station (3.9 miles)
• Port Of Long Beach (8.5 miles)
• Metro La Mirada & Alondra Bus Stop (9.5 miles)

Restaurants

• In-N-Out Burger (3.4 miles)
• Chick-Fil-A (3.9 miles)
• McDonald's (6 miles)
• Falcon (6.2 miles)
• McDonald's (6.6 miles)
• Hooters (6.7 miles)
• Yard House (6.9 miles)

Theaters

• Harkins Theatres Cerritos 16 (3.8 miles)
• AMC Norwalk 2 (6.4 miles)

Hospitals

• Kaiser Permanente Hospital (4.6 miles)
• Rancho Los Amigos National Rehabilitation Center (4.9 miles)
• PIH Health Hospital (5.6 miles)
• VA Long Beach Healthcare System (6.1 miles)
• Martin Luther King Jr / Drew Medical Center (6.5 miles)
• Department of State Hospitals (7.1 miles)
• Del Rio Convalescent Center (8.1 miles)

Parks

• Cerritos Regional County Park (5.7 miles)
• Temple Park (5.9 miles)
• Shadow Park Hoa (5.9 miles)
• Rossmoor Park (6.2 miles)
• Bixby Park (6.3 miles)
• Bluff Park (6.6 miles)
• Rainbow Lagoon Park (6.7 miles)

Places of Worship

• Saint Hedwig Catholic Church (6.6 miles)
• Cottonwood Church (7.2 miles)