Catered Manor Nursing Center

Pros

• The staff at Catered Manor was very friendly and attentive during the patient’s stay, making her feel comfortable and cared for.
• The therapy sessions were enjoyable, and the rehabilitation team motivated the patients to work hard towards recovery.
• The environment of the facility was clean and well-maintained, contributing to a positive experience for residents.
• Many patients reported feeling satisfied with the care they received, expressing gratitude for the attention given by nursing staff.
• The activity director created a fun atmosphere, ensuring that patients felt like family rather than just residents in a facility.
• Patients experienced noticeable improvements in their health and strength during their time at Catered Manor, helping them return home safely.
• Family members appreciated the communication from staff regarding their loved ones’ care and progress throughout their stay.

Cons

• The facility staff prioritized financial interests over patient care, leading to inadequate attention and support for residents.
• There was a lack of communication from nurses and rehab staff, leaving family members concerned about the patient's well-being.
• Patients were left without proper supervision, with some roaming unsupervised while others were forced to stay in bed against their will.
• The facility's limited phone access hindered families from checking on their loved ones during the pandemic lockdown.
• Incorrect information in patients' charts resulted in improper care and medication administration.
• Alarms for assistance went unanswered for an extended period, indicating neglect of patient needs.
• Bed sores developed due to insufficient monitoring and care, raising concerns about the quality of treatment provided.
• Overall dissatisfaction with the level of care given, as family members felt their loved ones were not receiving adequate attention or help during rehabilitation.

Review

The reviews regarding Catered Manor present a complex and often troubling picture of the care provided at this rehabilitation facility, particularly during the COVID-19 pandemic. The experiences of families who placed their loved ones in Catered Manor vary widely, reflecting both extreme dissatisfaction and commendable care. Some families express profound grief and frustration over what they perceive as neglectful or inadequate treatment, particularly for patients with advanced conditions such as dementia. These accounts underscore serious concerns about staffing levels, communication challenges, and overall patient welfare.

One family shared a harrowing account involving their mother, who experienced a spine fracture and subsequently developed pneumonia during a brief stay at Catered Manor. They reported that staff seemed to prioritize financial interests over patient care, especially in light of strict pandemic protocols that limited visitation for nearly ten days. This lack of communication left families feeling helpless and deeply concerned about the well-being of their loved ones. Compounding these problems was the inability for family doctors to visit; instead, residents were seen by a facility doctor with whom families felt little trust.

Similarly concerning was another family's experience with their grandmother, who suffered from severe dementia but was reportedly not receiving proper care due to misinformation entered into her medical chart by staff members. Patients were described as being unsupervised or forced to remain in bed without adequate support or nurturing interaction from the staff. Alarms signaling requests for assistance went unanswered for prolonged periods during visits—indicating potential neglect—while other patients roamed the halls unmonitored. The family's anxiety only grew when they noted unaddressed sores on their grandmother’s body upon transferring her to another facility, where she rapidly improved after receiving appropriate attention.

In stark contrast to these more negative experiences are some positive reviews praising the attentive nature of the staff at Catered Manor. A few individuals recounted instances where nursing personnel demonstrated kindness and effectiveness in caring for patients undergoing rehabilitation following surgeries or health complications. Families expressed relief upon observing that their relatives enjoyed engaging therapy sessions and appreciated how diligently the nursing staff responded to their needs despite occasional delays in response times during busy hours.

Several visitors noted that while there may have been challenges relating to staffing shortages—especially exacerbated by COVID-19—it did not diminish the overall quality of care provided in many cases. Reviews applauding clean environments free from unpleasant odors indicated an effort toward maintaining hygiene standards that can be crucial for patient safety during recovery periods. Furthermore, it appears that certain activity directors made substantial efforts to uplift spirits among residents through engaging programs, fostering connections within what could otherwise feel like an isolating atmosphere.

Ultimately, choosing a rehabilitation facility like Catered Manor is fraught with challenges exacerbated by systemic issues facing elder care today. While some families walked away feeling reassured and grateful for how well their loved ones thrived under dedicated staff support, others were left grappling with deep disappointment over perceived failures in compassionate care when it was needed most—particularly during vulnerable hospital-to-home transitions linked to surge events like COVID-19.

This juxtaposition leaves prospective clients searching for reliable resources on long-term rehabilitation facilities faced with difficult decisions on behalf of aging relatives requiring skilled services post-hospitalization amidst growing scrutiny surrounding eldercare institutions nationwide.

This part of Long Beach, California offers a variety of amenities for seniors looking to settle in the area. With multiple pharmacies, restaurants, cafes, transportation options, physicians' offices, parks, hospitals, theaters, and places of worship nearby, residents have easy access to essential services and recreational activities. The proximity to healthcare facilities such as VA Long Beach Healthcare System and Kaiser Permanente Hospital is reassuring for seniors needing medical care. Additionally, the presence of parks like Bixby Park and Shoreline Aquatic Park provides opportunities for outdoor relaxation and exercise. Overall, this neighborhood provides a convenient and well-rounded living environment for older individuals seeking a comfortable and accessible community in Long Beach.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (0.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Costco Vision Center (3.4 miles)
• Walgreens (3.4 miles)

Restaurants

• In-N-Out Burger (1.4 miles)
• McDonald's (3.9 miles)
• Falcon (4.5 miles)
• Hooters (4.6 miles)
• Yard House (4.8 miles)
• Chick-Fil-A (6.1 miles)
• In-N-Out Burger (6.8 miles)

Cafes

• Starbucks (1.5 miles)
• Starbucks (4 miles)
• Bopomofo Cafe (6.3 miles)
• Lees Sandwiches - Gard (7.1 miles)
• Starbucks (8 miles)
• Starbucks (8 miles)
• Donut King 2 (8.1 miles)

Transportation

• Metro - Willow Street Station (1.6 miles)
• Komar Aviation Group (2 miles)
• Long Beach Airport (LGB) (2.7 miles)
• Port Of Long Beach (6.5 miles)

Physicians

• Paramount Physicians (4.1 miles)
• Harbor Ucla Medical Center - David Durkovich Do (6 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (6.6 miles)
• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (8.8 miles)
• Lighthouse Pediatrics (9.3 miles)

Parks

• Bixby Park (4.7 miles)
• Rainbow Lagoon Park (4.7 miles)
• Shoreline Aquatic Park (4.8 miles)
• Bluff Park (5.2 miles)
• Rossmoor Park (6.9 miles)
• Sur La Brea Park (7.2 miles)
• Cerritos Regional County Park (7.6 miles)

Hospitals

• VA Long Beach Healthcare System (5.6 miles)
• Martin Luther King Jr / Drew Medical Center (7 miles)
• Kaiser Permanente Hospital (7 miles)
• Rancho Los Amigos National Rehabilitation Center (7 miles)
• PIH Health Hospital (7.9 miles)

Theaters

• Harkins Theatres Cerritos 16 (5.9 miles)
• AMC Rolling Hills 2 (8.4 miles)
• AMC Norwalk 2 (8.9 miles)
• AMC Del Amo 18 (9 miles)

Places of Worship

• Saint Hedwig Catholic Church (7.2 miles)
• Cottonwood Church (8.1 miles)
• St Catherine Laboure Church (9.2 miles)