Chateau Long Beach
Save3100 East Artesia Boulevard, Long Beach, CA 90805
For more information about senior living options: (844) 490-3973
A collage of experiences emerges from these reviews, painting a picture of an assisted living community that many people have strong feelings about. For some families, the place can feel like a decent option with moments of comfort and support, while for others it has felt dangerously mismanaged and poorly supervised. The most striking thread running through the accounts is the variability in care and culture from one shift to the next, and how quickly a good start can deteriorate into serious concerns.
One bitterly negative account centers on a mother-in-law who was there for 17 months. The reviewer recalls an initial period that felt acceptable but soon spiraled into trouble. Weekend caregivers, in particular, are described as very relaxed, and a serious incident is highlighted: the reviewer's mother-in-law fell and could not reach the pull string for help, leaving her on the floor for about three hours before assistance arrived. The situation is compounded by allegations of theft - money, clothes, and food were reportedly stolen. The staff is characterized as unprofessional in many interactions, with one staff member named Melodi singled out as especially terrible. In contrast, two other staff members, Kristen and Beatrice, are described as reliable and someone you could really count on. The review closes on a tragic note, noting the mother-in-law passed away on January 5, 2021, underscoring the enduring impact of these experiences on families.
A separate reviewer offers a much milder perspective, suggesting the facility isn't bad for an old folks' home. The place, referred to as "the Chateau," gets credit for fairly pleasant rooms and clean bathrooms, with decorations that feel lively but not overpowering. There's a sense that residents can personalize their space with their own belongings, which adds a sense of home. The caregiver team is described as fairly good to very good, capable of helping with a wide range of needs. The overall verdict is cautiously optimistic: you could do much worse, and the Chateau sits somewhere in the three-star to four-star range. It's a more balanced, less alarmed viewpoint than the first review, acknowledging strengths while recognizing room for improvement.
In the same thread of feedback, another terse line raises a red flag: "They have roches and bed bugs." While brief, this comment introduces a practical concern about pest problems that could significantly affect comfort and health, and it sits beside other, more positive notes about care and atmosphere. The juxtaposition highlights how the experience can swing from the everyday ordinariness of living spaces to the very real nuisance of infestations, depending on when and where one observes the home.
Another review comes from a local figure who has been connected to the place for decades. Identifying as the pastor for 48 years, this voice emphasizes the beauty of the home and the kindness and helpfulness of the staff. This perspective foregrounds warmth, reliability, and a sense of community, suggesting that for many residents and their families the Chateau can be a place of genuine care and support. The endorsement from someone embedded in the community adds a layer of credibility for prospective visitors seeking a more comforting, faith-filled perspective on the facility.
There is also a cultural note in the form of a recommendation to watch the movie "The Snake Pit" to get a feel for the Chateau. This odd aside invites readers to draw a cultural parallel to the portrayal of mental health institutions in classic cinema, implying that the Chateau might evoke strong, emotionally charged feelings in some people. It's a reminder that perceptions of senior living can be very personal and influenced by expectations, media representations, and individual experiences with staff and care.
Finally, another short observation shares that a grandma spent her last days there quietly and comfortably, with an emphasis that while the place may not be the most attractive on the outside, it was peaceful. This adds to the mosaic: even among mixed reviews, there are stories of calm, dignity, and quiet dignity in the final days, suggesting that the environment can offer solace and rest when needs shift toward comfort and serenity.
Taken together, these reviews present a broad spectrum of impressions about the Chateau. Some families describe neglect, disorganization, and theft, with specific examples of delayed help during emergencies and problematic interactions with certain staff members. Others praise the facility's accommodations, the dependability of particular caregivers, and the kindness of staff who go the extra mile. A recurring theme is the inconsistency of experiences - good days and bad days can feel like they happen within the same facility, sometimes on the same weekend. Pest concerns add another layer of worry for potential residents and families weighing safety and comfort. For anyone considering this home, the message is clear: visit with a critical eye, document conditions, meet multiple staff members, and assess how the environment feels over a few days, not just during a short tour. Personal connections with staff like Kristen, Beatrice, or the pastor's long-time perspective may sway opinions, but the reality of care appears to hinge on day-to-day interactions, safety, and the ability of the team to respond promptly and respectfully to residents' needs.
Chateau Long Beach is an assisted living community located in Long Beach, CA. We offer respite care services for individuals who need temporary assistance or support. Our community provides a wide range of amenities to ensure our residents' comfort and enjoyment.
Our residents can take advantage of our on-site beauty salon to pamper themselves, as well as enjoy their favorite shows with cable or satellite TV in their fully furnished accommodations. We prioritize the convenience of our residents by providing community-operated transportation and transportation arrangements for non-medical purposes, such as running errands or attending social outings.
For those who want to stay connected, we have a computer center and Wi-Fi/high-speed internet available throughout the community. Our dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by our culinary team while accommodating special dietary restrictions.
We understand the importance of maintaining physical fitness and mental wellness, which is why we have a fitness room and wellness center available for our residents. Additionally, we offer various activities such as planned day trips, resident-run activities, and scheduled daily activities to keep our residents engaged and entertained.
In terms of nearby amenities, Chateau Long Beach is conveniently located near two cafes, one park, ten pharmacies, one physician's office, two restaurants, two transportation options, one theater, and three hospitals. This ensures that our residents have easy access to essential services and opportunities for recreation outside the community.
At Chateau Long Beach, we provide 24-hour call system and supervision to ensure the safety of our residents. Our dedicated staff also offers assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that each resident receives the correct dosage at the appropriate times.
Overall, Chateau Long Beach offers a vibrant assisted living community with a variety of amenities and care services tailored to meet the individual needs of our residents.
Chateau Long Beach is located at 3100 East Artesia Boulevard, Long Beach, CA 90805 in Los Angeles County, California
Chateau Long Beach on seniors.fyi includes 4 photos including images showing bedroom, interior, bathroom, decor, window blinds, wall art, painting, lighting, and more.
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