Regency Oaks Skilled Nursing in Long Beach, CA

Pros

• The staff provide excellent care for residents.
• The staff are friendly and the facility is clean and well-maintained.
• The facility is consistently clean, with nice staff, making visits pleasant.
• The nursing staff attend to residents with no complaints, and questions are answered.
• The staff are kind, helpful, and patient, meeting residents' needs.
• The rehab team delivers effective therapy and supports recovery.
• The staff are attentive, personal, and respectful toward residents.
• The facility feels like family, with compassionate, respectful care.
• Home-style meals are excellent and therapy is top-quality.
• The facility treats residents like family and provides the absolute best care.

Cons

• The facility failed to promptly meet a resident's basic needs, leaving them thirsty.
• Staffing levels were described as severely inadequate, with 80 patients and only about 10 staff on weekends, creating safety concerns.
• The facility changed its name to Post Acute to mask a deteriorating reputation.
• There were serious allegations of neglect and privacy breaches, including a resident being left half-naked and patient information mishandled.
• Meals were described as nutritionally deficient and often not served hot, with more food wasted than eaten.
• The facility seemed outdated, with no upgrades for decades and use of the same towels and diapers for residents.

Review

Regency Oaks Skilled Nursing in Long Beach is best suited for families prioritizing aggressive rehabilitation and a warm, resident-centered environment. The community delivers strong, outcome-focused therapy and nursing attention, with a culture that consistently signals respect and care for each resident. Residents who thrive on structured routines, clear care plans, and regular family updates tend to do well, especially when the goal is to regain independence and return home. The setting appeals to those who value cleanliness, predictable daily rhythms, and a facility that feels welcoming to visitors. However, this is a skilled-nursing operation, and families should recognize that staffing realities can shift; those needing constant, round-the-clock oversight or a lower-intensity, custodial model may want to explore alternatives.

On the positive side, the rehab program stands out as Regency Oaks' core strength. Multiple families praise the rehab team for effectiveness, with frequent references to impressive progress attributed to dedicated physical and occupational therapy. Nurses and CNAs are repeatedly described as attentive, respectful, and accessible, and administration is cited for staying on top of care plans and updates. The building's cleanliness and absence of noticeable odor are consistently noted, contributing to a comfortable, home-like atmosphere. Meals are described as wholesome and home-style, reinforcing the sense that residents are treated as individuals with real daily needs and preferences. When insurance allows, staff members often help maximize therapy benefits, extending the window for recovery.

Nevertheless, a substantial portion of the public record includes serious cautions. A subset of reviews documents staffing instability, particularly on evenings and weekends, with concerns about RN/LVN coverage and timely responses. There are distressing accounts of perceived neglect, gaps in training, and communication lapses that leave families feeling out of the loop during critical moments. Several comments point to aging infrastructure, mixed-satisfaction with meals, and questions about privacy and procedures during transfers and care planning. The impression across these threads is that Regency Oaks' reputation has been uneven, with some families feeling compelled to push for visibility and accountability to protect their loved ones' dignity. These concerns are not trivial and warrant careful scrutiny.

Despite these concerns, the facility's clinical core can mitigate many risks for the right resident. The undeniable strength of the rehab and therapy teams often translates into tangible gains and a clearer trajectory toward discharge. Families consistently report that nurses and therapists are proactive and approachable, and that safety and infection-control practices contribute to a steady, stable environment. Administrative engagement with insurers to secure appropriate therapy blocks further supports recovery timelines. For families whose priority is a concrete, disability-reducing course of treatment that culminates in meaningful home-readiness, Regency Oaks frequently delivers results that can justify the investment and emotional commitment required.

Prospective buyers should approach with a deliberate checklist. Arrange cross-shift tours to observe night and weekend staffing in action, request current nurse-to-resident ratios, and inspect the rehab gym to verify the scope of therapy available. Review the latest care plans and discharge goals, and demand straight answers about meals, activity calendars, and escalation procedures for concerns. Speaking directly with the case manager about how families are kept informed when home-care plans are in play is essential. Probe leadership presence on the floor and seek references from families with similar care journeys to gauge consistency. These steps turn mixed reviews into a practical, data-driven evaluation.

In the practical calculus, Regency Oaks is a compelling option for families prioritizing skilled rehabilitation, compassionate day-to-day care, and a clean, welcoming environment. It is less suitable for those who require unwavering, small-staff, 24/7 supervision or who are deterred by reports of staffing variability and infrastructure concerns. Alternatives may be preferable when the priority is consistent daily assistance across all shifts, minimal care coordination friction, or a uniformly high standard of nutritional and environmental quality. With due diligence - visits, candid questions, and objective checks - Regency Oaks can be a smart, action-oriented choice for moving a loved one toward recovery and home readiness.

This part of Long Beach, California offers a variety of amenities that would be appealing for senior living. With several pharmacies in close proximity, access to healthcare services is convenient. There are also multiple hospitals nearby, including the VA Long Beach Healthcare System and Kaiser Permanente Hospital, ensuring residents have access to quality medical care. The area is surrounded by parks like Bluff Park and Bixby Park, providing opportunities for outdoor recreation and relaxation. In terms of transportation, Long Beach Airport and Metro stations are easily accessible, making it convenient for seniors to travel within the city or beyond. Additionally, there are plenty of dining options ranging from casual eateries like McDonald's and In-N-Out Burger to more upscale establishments like Yard House. For those who enjoy coffee and socializing, cafes such as Starbucks are located within a short distance. Places of worship such as Saint Hedwig Catholic Church cater to spiritual needs, while theaters like Harkins Theatres Cerritos 16 offer entertainment options. With physicians' offices nearby like Dostzada, Ghulam Dr - Los Alamitos Cardiovascular, seniors can easily access medical professionals when needed in this vibrant part of Long Beach.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.8 miles)
• Rite Aid (1.9 miles)
• Rite Aid (2.1 miles)
• Rite Aid (2.6 miles)

Hospitals

• VA Long Beach Healthcare System (1.8 miles)
• Kindred Hospital Westminster (8.9 miles)
• Kaiser Permanente Hospital (9.1 miles)
• Rancho Los Amigos National Rehabilitation Center (9.7 miles)
• PIH Health Hospital (10.1 miles)

Parks

• Bluff Park (1.9 miles)
• Bixby Park (2 miles)
• Rainbow Lagoon Park (3 miles)
• Shoreline Aquatic Park (3.2 miles)
• Rossmoor Park (4.1 miles)
• Cerritos Regional County Park (6.6 miles)
• Shadow Park Hoa (6.8 miles)

Transportation

• Long Beach Airport (LGB) (2 miles)
• Komar Aviation Group (2.1 miles)
• Metro - Willow Street Station (2.8 miles)
• Port Of Long Beach (4.3 miles)

Restaurants

• Falcon (2.1 miles)
• McDonald's (2.6 miles)
• In-N-Out Burger (2.6 miles)
• In-N-Out Burger (2.9 miles)
• Yard House (3.1 miles)
• Hooters (3.2 miles)
• Ballast Point Long Beach (3.5 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (3.2 miles)
• Starbucks (4.3 miles)
• Bopomofo Cafe (5.9 miles)
• Starbucks (7.6 miles)
• Starbucks (8.8 miles)
• Starbucks (8.8 miles)

Places of Worship

• Saint Hedwig Catholic Church (4.4 miles)
• Cottonwood Church (5.6 miles)

Theaters

• Harkins Theatres Cerritos 16 (5.9 miles)
• Century Huntington Beach And Xd (9.6 miles)
• AMC Norwalk 2 (9.7 miles)

Physicians

• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (6.2 miles)
• Paramount Physicians (6.7 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (8.5 miles)
• Harbor Ucla Medical Center - David Durkovich Do (9 miles)