Regency Oaks Skilled Nursing

Pros

• The staff are friendly and the facility is clean and well-maintained.
• The rehab team delivers excellent care and supports residents' recovery.
• The nurses and CNAs are kind, patient, and attentive.
• The facility is welcoming, with staff who are helpful and respectful.
• Families appreciate that the staff communicate well and address questions promptly.
• Ocean Ridge Post Acute treats residents like family and provides the best possible care.
• The therapy services are top-notch and effective.
• The facility is widely recommended by families for its care and atmosphere.

Cons

• The reviewer says the facility has turned from bad to worse since February.
• The reviewer notes the facility cannot keep employees.
• The reviewer states the remaining staff are burned out and unhappy.
• The reviewer highlights a continuing shortage of RNs and LVNs.
• The reviewer reports weekend staffing shortages, with about 10 employees on duty and no LVN at either nurse station.
• The reviewer fears a fire could be deadly due to staffing gaps.
• The reviewer points out there are 80 patients but only 10 staff, leaving many unable to transfer or help themselves.
• The reviewer claims basic needs, equipment, and upgrades are not provided by the state or owners.
• The reviewer asserts meals are not nutritious, not warmed, and waste is excessive.
• The reviewer notes there have been no facility upgrades since the late 1980s or early 1990s.
• The reviewer complains about using the same towels to clean patients and for showers.
• The reviewer criticizes the use of diapers for everyone and the pollution from them.
• The reviewer says the place feels like where people come to die and is not fit for the final years.
• The reviewer alleges neglect, abuse, and corruption behind the facility, and mentions considering suicide due to its conditions.
• The reviewer contends that name changes to "Post Acute" are an attempt to fool people and hide how bad it is.

Review

The collection of notes about Ocean Ridge Post Acute and its affiliated community members paints a picture of a facility that many families hold in high regard. Across numerous reviews, the common thread is warmth and attention from the staff. Parents, spouses, and siblings repeatedly highlight friendly, caring teams who treat residents with genuine kindness and patience. Several reviewers point to the cleanliness and upkeep of the building as a reliable constant - always mentioned as well-maintained and inviting. In many cases, families express relief and gratitude for how well their loved ones are looked after, noting that staff members go the extra mile to ensure comfort and dignity in daily care.

A central highlight across the positive accounts is the rehab program. The rehabilitation teams - especially physical therapy - receive consistent praise for effectiveness and dedication. Reviewers describe therapists as capable and encouraging, with comments like the rehab department "working miracles" and providing top-tier therapy that contributes to meaningful recovery. Case managers and the broader care teams also receive frequent commendations for staying engaged with families, coordinating care plans, and keeping lines of communication open. Instances where family members feel they can rely on the staff for updates, questions, and reassurance are repeatedly cited as a major benefit of the facility.

Families particularly appreciate the way staff respond to personal needs. Several reviews emphasize the availability and attentiveness of CNAs, LPNs, and nurses, with many notes of appreciation for specific individuals who stood out for their kindness and thoroughness. Names that appear with positive associations include SW Rachel, Chris, PT staff, Keisha, Rodrigo, Francisco, and Keith, among others. The sense of a welcoming atmosphere - where residents are spoken to with respect and treated as family - permeates many accounts, along with gratitude for staff who explain care plans and involve families in decisions.

However, the collection is not one-sided. A number of reviewers express deep concerns about staffing levels and ongoing resource challenges. Comments describe situations with insufficient nursing coverage, limited weekend staff, and a perceived gap between patient needs and the available workforce. Some reviewers mention frequent turnover and trainees or registry staff who may lack consistent training, which in their view impacts the continuity and quality of care. There are also critical notes about meals and general facility upkeep - ranging from critiques of meal nutrition and temperature to calls for upgrades in bedding, equipment, and room amenities - reflecting a perception that not all basic needs are consistently being met.

Food quality and meal service emerge as a recurring point of contention for a subset of reviewers. While several praise the kitchen and its ability to deliver balanced meals, others report dissatisfaction with nutrition, temperature, and variety, and even mention wasted food as a symptom of broader process issues. Such comments underscore a belief among some families that meals should be an area with more investment and care, given their central role in healing and daily comfort.

A small but very intense portion of the feedback centers on a troubling extreme review that alleges neglect, abuse, and even safety concerns, including a statement about considering suicide. This perspective is presented as a stark counterpoint to the many glowing testimonials. It highlights the reality that, for some families, experiences at the facility can be profoundly distressing. The breadth of sentiment here serves as a reminder that the patient experience can vary dramatically and that individual circumstances, staff changes, and evolving management can all shape outcomes in meaningful ways.

Overall, the landscape painted by these reviews is mixed but strongly weighted toward appreciation of compassionate care, cleanliness, and effective rehabilitation. For many families, Ocean Ridge Post Acute stands out as a place where staff members treat loved ones with dignity, communicate clearly, and support recovery through a capable rehab team and attentive case management. Yet there is a persistent call for improvements in staffing consistency, resource allocation, and facility modernization, suggesting that while the facility excels in many areas, there is room for growth to ensure uniformly excellent care across every shift and every department. Potential residents and their families are encouraged to visit, meet staff, review current dining and activity offerings, and assess how well the facility's strengths align with their loved one's needs.

If you or someone you know is considering care here, it can be helpful to weigh the many positive experiences reported by families against concerns about staffing and resources. As with any post-acute setting, firsthand visits, conversations with current residents, and direct discussions with the rehab and medical teams can provide the clearest guidance. And if you or someone you know is in immediate distress or danger, please seek emergency help right away.

As a closing note, the overarching theme is clear: when the care team is engaged, communicative, and patient, families feel that their loved ones are treated like family. That sense of personal attention - paired with clean surroundings and robust rehab support - defines the most consistently favorable reviews, even as a few voices call attention to areas where ongoing improvement is needed.

This part of Long Beach, California offers a variety of amenities that would be appealing for senior living. With several pharmacies in close proximity, access to healthcare services is convenient. There are also multiple hospitals nearby, including the VA Long Beach Healthcare System and Kaiser Permanente Hospital, ensuring residents have access to quality medical care. The area is surrounded by parks like Bluff Park and Bixby Park, providing opportunities for outdoor recreation and relaxation. In terms of transportation, Long Beach Airport and Metro stations are easily accessible, making it convenient for seniors to travel within the city or beyond. Additionally, there are plenty of dining options ranging from casual eateries like McDonald's and In-N-Out Burger to more upscale establishments like Yard House. For those who enjoy coffee and socializing, cafes such as Starbucks are located within a short distance. Places of worship such as Saint Hedwig Catholic Church cater to spiritual needs, while theaters like Harkins Theatres Cerritos 16 offer entertainment options. With physicians' offices nearby like Dostzada, Ghulam Dr - Los Alamitos Cardiovascular, seniors can easily access medical professionals when needed in this vibrant part of Long Beach.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (1.8 miles)
• Rite Aid (1.9 miles)
• Rite Aid (2.1 miles)
• Rite Aid (2.6 miles)

Hospitals

• VA Long Beach Healthcare System (1.8 miles)
• Kindred Hospital Westminster (8.9 miles)
• Kaiser Permanente Hospital (9.1 miles)
• Rancho Los Amigos National Rehabilitation Center (9.7 miles)
• PIH Health Hospital (10.1 miles)

Parks

• Bluff Park (1.9 miles)
• Bixby Park (2 miles)
• Rainbow Lagoon Park (3 miles)
• Shoreline Aquatic Park (3.2 miles)
• Rossmoor Park (4.1 miles)
• Cerritos Regional County Park (6.6 miles)
• Shadow Park Hoa (6.8 miles)

Transportation

• Long Beach Airport (LGB) (2 miles)
• Komar Aviation Group (2.1 miles)
• Metro - Willow Street Station (2.8 miles)
• Port Of Long Beach (4.3 miles)

Restaurants

• Falcon (2.1 miles)
• McDonald's (2.6 miles)
• In-N-Out Burger (2.6 miles)
• In-N-Out Burger (2.9 miles)
• Yard House (3.1 miles)
• Hooters (3.2 miles)
• Ballast Point Long Beach (3.5 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (3.2 miles)
• Starbucks (4.3 miles)
• Bopomofo Cafe (5.9 miles)
• Starbucks (7.6 miles)
• Starbucks (8.8 miles)
• Starbucks (8.8 miles)

Places of Worship

• Saint Hedwig Catholic Church (4.4 miles)
• Cottonwood Church (5.6 miles)

Theaters

• Harkins Theatres Cerritos 16 (5.9 miles)
• Century Huntington Beach And Xd (9.6 miles)
• AMC Norwalk 2 (9.7 miles)

Physicians

• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (6.2 miles)
• Paramount Physicians (6.7 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (8.5 miles)
• Harbor Ucla Medical Center - David Durkovich Do (9 miles)