Riverside Postacute Care
Save8781 Lakeview Avenue, Riverside, CA 92509
For more information about senior living options: (844) 490-3973
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The doctors and nurses at Riverside Post Acute Care are wonderful. Rebecca personally checked on Suzanne and gave a thorough update. Case Manager Ava Tiangco assured the family that their loved one would be in good hands and delivered on that promise. The staff at Riverside Post Acute Care are friendly and responsive. The facility is clean and well organized, and the food is good most of the time, with cooks like Ana, Rosario, and Griselda receiving praise. Riverside Post Acute makes residents feel settled and comfortable. The skilled nursing services have helped residents with professional rehab.
The reviewer stated the facility stinks of urine, and a nurse ignored a patient and yelled at him to shut up. The place was described as a "mental institution" with cold food, no hot water for days, and severe understaffing. Money disappeared from a relative's wallet and the social worker did nothing to address it. The administration and staff were described as rude, lazy, and failing to follow through on commitments. The facility was portrayed as dirty and poorly maintained, with a strong suggestion that loved ones should not be sent there. A patient was found on the floor and not properly cared for, with medications not given correctly. Phone access was repeatedly described as impossible to reach, with calls often busy or going to voicemail. Items belonging to patients, such as prescription eyeglasses, were lost. Health status changes were not acknowledged or explained by staff. Several reviews warned that the facility should be shut down due to neglect and hostile conditions.Riverside Post Acute Care in Jacksonville, Florida has been the setting for a broad spectrum of experiences, as described by families and patients who have interacted with the facility over time. Some stories center on warmth, attentiveness, and reliable updates, while others recount frustration, perceived neglect, and systemic problems. Taken together, the accounts paint a picture of a place that can hum with compassionate care for some residents even as it struggles with significant gaps in communication, responsiveness, and consistent quality for others.
Several reviewers highlight individuals who stood out for their dedication. One family member, Bob Williams from Williamsburg, Virginia, credits a staff member named Rebecca with going to Suzanne's room to check on her personally and then providing him with a thorough, direct report after each contact. He describes Rebecca as a "wonder lady" who checked on Suzanne and kept him well informed about her condition. Another highly regarded staff member is case manager Ava Tiangco, who reportedly assured Booth Williams's family that his mother would be in good hands and then delivered care that exceeded those assurances during the roughly two months Suzanne spent in the facility. Other residents and family members also name specific caregivers - Ana, Rosario, and Griselda - as people who made positive impressions with their attention and care. For some, the overall environment felt clean, well organized, and staffed by friendly, responsive personnel who contributed to a sense of steadiness and comfort.
Yet the glowing reports sit alongside stronger cautions. A number of reviews express serious concerns that staff can be rude, indifferent, or inadequately responsive. One commenter notes being currently at Riverside and encountering problems, stating they would stay but would not recommend certain aspects of the help. Another review explicitly calls the facility a place where staff are "rude and don't care," underscoring a perception that patient needs are not always prioritized. There are even more pointed statements from others who describe the experience as negative: "That place sucks," and "the place stinks like urine" after a visit to see a friend, with additional testimony about a nurse who allegedly ignored a patient and yelled at him. Taken together, these comments convey a strong sense that, for some residents and their families, the facility's care standards are inconsistent and sometimes distressing.
The community's sentiment toward the facility's daily life is deeply divided. Some residents praise the environment for being clean and well organized, with favorable remarks about the food and the skill of rehabilitation staff; one patient states satisfaction with the ability to walk again thanks to professional rehab, and another appreciates having trusted caregivers who consistently attend to their needs. On the flip side, other voices describe persistent dissatisfaction: a patient warns that the facility "stinks," recounts dirty conditions, cites the absence of hot meals or hot water, and reports chaotic conditions in the laundry and housekeeping departments. A post even labels the place a "mental institution," with accusations of over-admission and pervasive dissatisfaction among patients, a lack of hot meals, and ongoing maintenance problems. The range of opinion here is striking, and in places appears to be in direct conflict with positive endorsements.
Communication and accessibility emerge as recurring themes in several accounts. Families who are geographically distant frequently rely on phone calls to stay connected, and multiple reviewers report persistent difficulties reaching someone at the facility. Complaints include lines that are always busy, voicemail that is never set up, and overall difficulty getting timely callbacks. Some reviewers note the facility's lack of in-room phones as an impediment to staying informed, especially when a loved one is recovering from surgery or a serious stroke. The frustration is palpable as families describe long waits, unanswered questions, and a sense that the facility is not prioritizing timely, reliable communication with families who cannot be at the bedside.
Medical status updates and clinical oversight also appear inconsistently across accounts. At least one family describes a nurse who could not articulate changes in a patient's neurologic status from morning to the later part of the day, suggesting that personnel might rely too heavily on aides or lack the experience to interpret subtle but important clinical changes. The sentiment expressed is that while CNAs are essential players in daily care, they are not the ones responsible for medical decision-making or for communicating changes about a patient's condition to families. This gap - between daily, routine care and more formal clinical assessment - seems to contribute to some families' distrust and disappointment when expectations about proactive communication are not met.
Finally, there are a few stark, cautionary phrases that leave a lasting impression. One reviewer warns readers to consider carefully whether Riverside Post Acute is the right choice for a loved one, citing neglect, poor care, and a sense that the facility is unfocused on patient well-being. Others recount episodes of lost belongings, incomplete or poorly executed personal care, and questions about the adequacy of discharge planning and follow-up. While some rave about the facility's potential and the visible kindness of certain staff, the collective testimony presents a facility with a broad spectrum of outcomes: excellent, compassionate care in some cases; alarming, troubling experiences in others.
In sum, Riverside Post Acute Care appears to be a place where care quality can vary dramatically from one resident to the next, influenced by factors such as staff availability, communication practices, and overall organizational responsiveness. For families evaluating care options, these narratives underscore the importance of direct, recent conversations with the facility - asking pointed questions about staff turnover, daily routines, meal quality, and the processes for reporting and addressing concerns. They also highlight the value of identifying a trusted point of contact, such as a case manager or designated liaison, who can provide consistent updates and advocate on a resident's behalf. While some residents thrive and feel well cared for, others advise cautious consideration and thorough due diligence, weighing the facility's strengths against the serious concerns voiced by multiple reviewers.
188 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Postacute Care is a premier assisted living community located in Riverside, CA. Our community offers a wide range of amenities and care services to ensure that our residents live comfortably and enjoyably.
For the convenience and enjoyment of our residents, we provide a beauty salon, cable or satellite TV, a computer center, and a gaming room. Our spacious dining room offers restaurant-style dining with delicious meals prepared by our staff. Residents can also relax in our outdoor spaces or explore our small library for some quiet reading time.
We understand the importance of maintaining an active lifestyle, which is why we offer a fitness room and wellness center for physical activity and mental wellness programs. Our community operated transportation is available for non-medical purposes as well as transportation arrangement services to doctors' appointments.
Our dedicated staff is available 24/7 to assist with activities of daily living such as bathing, dressing, and transfers. We also provide medication management and special dietary restrictions for those with diabetes or other specific needs.
In addition to providing excellent care services and amenities, we are conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows our residents to easily access essential services or enjoy social outings with their friends or family.
At Riverside Postacute Care, we strive to create a warm and welcoming environment where residents can thrive in their golden years while receiving the assistance they need.
This part of Riverside, California offers a convenient location with easy access to essential amenities such as pharmacies, hospitals, physicians, restaurants, places of worship, parks, cafes, and theaters. With several pharmacies located within a short distance, seniors can easily access medication and medical supplies. Nearby hospitals provide quality healthcare services for any medical needs. Additionally, there are numerous dining options for seniors to enjoy meals outside of their homes. The area also offers various parks for leisurely walks and outdoor activities. For entertainment, there are theaters within a reasonable distance. Overall, this neighborhood provides a well-rounded environment with everything seniors may need for a comfortable living experience.
Riverside Postacute Care is located at 8781 Lakeview Avenue, Riverside, CA 92509 in San Bernardino County, California
Riverside Postacute Care on seniors.fyi includes 5 photos including images showing landscaping, trees, patio, building, architecture, garden, office, pergola, and more.
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