Hazel Hawkins Memorial Hospital in Hollister, CA
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911 Sunset Drive, Hollister, CA 95023
For more information about senior living options: (844) 490-3973
The Hazel Hawkins ER staff treated him with respect and professionalism. Doctors in the ER diagnosed and treated a potentially life-threatening issue, making a huge difference. The ER staff stitched his leg, performed ultrasounds, and made a big difference in his life. An amazing team helped him through leg trauma and made him feel comfortable; he is healing well. The colonoscopy experience at Hazel Hawkins went fantastic thanks to the incredible staff. Dr. Bogey and the team provided excellent care for his son, with compassionate nurses and a skilled doctor. The overall service from the hospital was very good, with attentive, friendly staff. The ER team delivered top-notch service with compassionate professionals who were supportive to families. The doctors and nurses explained everything clearly and performed procedures professionally. The ICU and hospital staff were friendly and attentive, making the patient feel cared for. The orthopedic surgeon explained the plan thoroughly before surgery and minimized pain.
They describe the ER as overcrowded and chaotic, with long wait times. They call Hazel Hawkins the worst hospital in California and say not to come here. They report rude, hostile, or unprofessional bedside manners from some staff. They accuse the hospital of misdiagnoses or failing to read test results, risking patient safety. They note discharge paperwork and essential information are delayed or not provided promptly. They claim the hospital is financially failing or on the brink of bankruptcy. They say they would not recommend Hazel Hawkins and would seek care elsewhere.Hazel Hawkins Memorial Hospital in Hollister is best suited for families and residents who prioritize local, timely access to emergency and acute care and who value a community hospital where staff are familiar and engaged during urgent moments. When a life-altering event or sudden illness occurs, the ER team and selected physicians can deliver decisive, hands-on care that many families count on to stabilize and guide a patient through the next steps. The strongest cases come from dramatic, time-sensitive situations: rapid triage, decisive imaging and labs, and surgeons or ED physicians who coordinate a plan that can avert worsening outcomes. The hospital also earns praise for its surgical center and the ability to move quickly through procedures that don’t require transfer to a metropolitan center. For Hollister and surrounding counties, Hazel Hawkins can feel like a lifeline in crisis, a local hub where familiarity with the community translates into attentive, if uneven, bedside service.
Those weighing alternatives should consider if the need extends beyond routine urgent care into reliably consistent, high-touch care across all departments. A recurring thread in the reviews signals that patients who require highly coordinated, predictable service, where every department communicates with the same rigor and where discharge planning and follow-up are solid, may find uneven experiences here. Several accounts describe long waits, fragmented front-desk coverage, and discharge delays that erode confidence in non-emergency care. For families facing complex medical journeys, or for anyone who has suffered from perceived misdiagnoses or insufficient explanation of tests, the hospital can feel like a gamble rather than a steady partner. Furthermore, those who anticipate frequent or prolonged psychiatric or behavioral health needs, or those who require robust, specialty-driven continuity of care, may need to look at larger systems with more standardized pathways.
On the upside, the ER and acute-care team demonstrate real strengths when a patient needs swift, competent intervention. Across numerous accounts, Dr. Bogey and other ED physicians, capable nurses, and skilled technicians routinely deliver assertive, professional care that makes a tangible difference, whether stitching a wound, arranging an urgent MRI, or ensuring timely surgery when indicated. The department’s capacity to perform ultrasounds, MRIs, and rapid lab work, sometimes with same-day results, has repeatedly saved time and, in turn, lives. Colonoscopies and other procedures conducted through Hazel Hawkins’ surgical center come in for particular praise when the experience is orderly, well explained, and smoothly executed. In short, the hospital can be trusted to mobilize resources quickly in emergencies, and certain clinicians care deeply about patients and their families, earning loyalty even amid broader criticisms.
Yet the darker notes repeatedly surface: crowded, hectic conditions that strain staff and patients alike; inconsistencies in communication and privacy in the ER lobby; and disjointed discharge processes that leave families waiting with questions. Some reviews portray veteran-level frustration with the front-desk experience, inconsistent staffing, and delays in obtaining discharge paperwork or lab results. Others point to alarming contrasts, moments of excellent bedside care or surgery followed by hours of uncertainty or perceived indifference from other providers. The psychiatric pathways come in for particular scrutiny, with several accounts describing encounters that felt impersonal or unhelpful during sensitive episodes. Taken together, these patterns suggest that the hospital’s ability to sustain a uniformly positive patient experience across all departments remains a work in progress, even as certain teams and services perform at a high level.
The key tension, then, is between local value and variable experience. For families who want access to urgent care, skilled trauma response, and the possibility of rapid diagnostics and surgery without leaving the county, the upsides can clearly offset the downsides. The strong performances in the ER, the presence of dependable clinicians, and the ability to manage a wide range of acute needs locally reduce the need to drive to distant facilities. However, the evident variability means that planning is essential: have a clear plan for what to do if discharge information or test results aren’t promptly communicated; identify a backup hospital for high-acuity or specialty care; consider bringing an advocate to advocate for timely updates and privacy concerns; and be prepared for fluctuations in service quality from shift to shift.
In the end, Hazel Hawkins Memorial Hospital serves as a pragmatic choice for Hollister-area families seeking a local, life-saving emergency option and capable acute-care when transfer would be impractical. It is not a uniform solution for every medical path: those with chronic, complex, or highly specialized needs, and those who prize consistently flawless coordination across all departments, should weigh alternatives or use Hazel Hawkins as a first stop with a clearly defined exit plan. Acknowledging the highs and lows makes the decision clearer: rely on the hospital for urgent, decisive care, but prepare contingencies for the days when the system struggles to maintain seamless, unbroken service from intake to discharge.
119 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hazel Hawkins Memorial Hospital in Hollister, CA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of amenities to cater to the needs and preferences of its residents. These include a beauty salon, cable or satellite TV, a computer center, a fitness room, a gaming room, a garden, housekeeping services, Wi-Fi/high-speed internet access, and more.
Residents can enjoy delicious meals in the dining room with restaurant-style dining or prepare their own meals in the fully equipped kitchenette. Private bathrooms offer convenience and privacy, while outdoor spaces provide opportunities for relaxation and fresh air. The community also has a small library where residents can enjoy reading.
Care services offered at Hazel Hawkins Memorial Hospital include 24-hour call system for immediate assistance, around-the-clock supervision for safety and security, assistance with daily activities such as bathing and dressing, medication management, and diabetes diet if needed. Special dietary restrictions are accommodated to ensure that residents' nutritional needs are met.
Residents have access to transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is provided to ease the transition into the community.
Engaging activities are available for residents' enjoyment and socialization. Concierge services help cater to personal requests while fitness programs promote physical health. Planned day trips offer opportunities for exploration outside of the community while resident-run activities encourage participation and involvement within the community. Scheduled daily activities keep residents entertained and engaged.
The community is conveniently located near various amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Hazel Hawkins Memorial Hospital is located at 911 Sunset Drive, Hollister, CA 95023 in Santa Clara County, California
Hazel Hawkins Memorial Hospital on seniors.fyi includes 5 photos including images showing interior, seating area, dining, window blinds, lobby, windows, natural light, building, and more.
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