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Windsor Gardens Care Center Of Hayward

Windsor Gardens Care Center Of Hayward is a nursing home community in Hayward, CA.

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Windsor Gardens Care Center Of Hayward

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1628 B Street, Hayward, CA 94541

For more information about senior living options: (866) 208-4318

2.6 from 27 reviews
5 stars
7
4 stars
2
3 stars
4
2 stars
1
1 stars
13

Overall Review of Windsor Gardens Care Center Of Hayward

differentiator 5 reviews mention this

Physical therapy gets strong praise

Physical therapy and rehab staff are consistently described as helpful.

Several residents and family members say therapy staff made a noticeable difference, including help with walking and recovery. A number of reviews call out specific therapists and describe the PT/OT team as the strongest department. Even among more critical reviews, physical therapy is sometimes singled out as effective, which makes it stand out compared with other day-to-day experiences.

common 8 reviews mention this

Care quality is mixed

Residents and families describe caring support that can feel personal.

Positive reviews frequently mention excellent treatment and care, with staff described as professional, accommodating, and attentive to individual needs. Some families also highlight a supportive atmosphere that helped with recovery and emotional well-being. At the same time, other reviews express the opposite experience, including concerns about neglect or inadequate follow-through, which keeps this theme from being uniformly positive.

caveat 7 reviews mention this

Call response and supervision concerns

Some reviews raise concerns about response times and supervision.

A recurring criticism is that call lights or requests for help were not handled promptly, leaving residents waiting or unattended. Several reviewers describe situations involving wounds, falls, or delays in care, and a few mention broken or unreliable call-bell support. There are also concerns about how incidents were managed, with some families saying complaints were not addressed.

caveat 5 reviews mention this

Food and diabetic diet draw complaints

Food quality and diabetic meal accuracy are common points of friction.

Multiple reviews criticize meal quality, including descriptions of cold food and meals that were not satisfying. For residents with diabetes, at least one reviewer questions whether the special diet matched what was needed, including concerns about sugar content. Even in reviews that include praise for overall care, food is sometimes mentioned as a weak spot rather than a strength.

  • A cozy dining room with elegantly set tables and chairs, featuring warm lighting and a wooden cabinet.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 75 resident community capacity 75 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Security gate Security gate
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Metropolitan Oakland International (9 miles away) Metropolitan Oakland International (9 miles away)
  • San Francisco International (17 miles away) San Francisco International (17 miles away)
  • San Jose International (23 miles away) San Jose International (23 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • Cantonese Cantonese
  • English English
  • Mandarin Mandarin
  • Spanish Spanish
  • Tagalog Tagalog

Nearby Places of Interest

Physicians

  • Dr Mark Mandel M.D. - Optima Medical Assoc (0.5 miles)
  • Kaiser Medical Offices (3.5 miles)
  • Kaiser Permanente Pediatrics (3.5 miles)
  • Reproductive Science Center (7.8 miles)
  • Luxor Dental Prosthodontics & Implant Surgery (8.4 miles)
  • Golden State Dermatology (8.9 miles)
  • Foothill Optometric Group (8.9 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • CVS Pharmacy (1 miles)
  • Rite Aid (1 miles)
  • Walgreens (1 miles)
  • Safeway Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (2 miles)

Transportation

  • Castro Valley BART Station (0.8 miles)
  • South Hayward BART Station (3.3 miles)
  • Union City BART Station (6.9 miles)
  • Terminal 2 (7.9 miles)
  • Southwest Airlines Ticket Counter (7.9 miles)
  • JSX (7.9 miles)
  • Oakland International Airport (OAK) (8 miles)

Cafes

  • Starbucks (0.9 miles)
  • Starbucks (1.1 miles)
  • Starbucks (5.6 miles)
  • Boba Bliss (7.8 miles)
  • Panera Bread (8 miles)
  • Philz Coffee (8.4 miles)
  • Joe & The Juice (8.4 miles)

Restaurants

  • McDonald's (1 miles)
  • Chipotle Mexican Grill (1.1 miles)
  • McDonald's (1.2 miles)
  • McDonald's (2.1 miles)
  • In-N-Out Burger (3.3 miles)
  • Sonic Drive-In (4.7 miles)
  • Top Hatters Kitchen & Bar (5.5 miles)

Hospitals

  • Eden Medical Center (1.6 miles)
  • Kaiser Permanente Post-Acute Care Center (2.1 miles)
  • Kaiser Permanente San Leandro Labor & Delivery (5.3 miles)
  • Washington Hospital Heliport (9.9 miles)

Parks

  • Bay Trees Park (1.8 miles)
  • Castro Valley Park and Community Center (2.1 miles)
  • Parsons Park (2.7 miles)
  • Lake Chabot Regional Park (2.9 miles)
  • Eden Landing Ecological Reserve (4.7 miles)
  • Chabot Park (4.9 miles)
  • Beard Staging Area, Alameda Creek Regional Trail (6.7 miles)

Places of Worship

  • First Baptist Church Of Castro Valley (2 miles)
  • Bethel Presbyterian Church Of San Leandro (4.2 miles)
  • Wat Buddhanusorn (8 miles)
  • Bay Area Chinese Bible Church (9.7 miles)

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