1768 B Street, Hayward, CA 94541
For more information about senior living options: (844) 490-3973
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The staff are very patient and friendly, and residents receive good care and recover quickly. The facility is clean and well maintained, with attentive, caring staff. The nursing staff take care of residents' needs and provide thorough, attentive care. The staff are kind, loving, and make residents feel comfortable. The transition to the facility is smooth and easy for families and residents. Residents enjoyed Bingo Night, which brought smiles to their faces. The facility responds promptly to inquiries and provides virtual tours, demonstrating good communication. The staff go beyond expectations to ensure residents' stay is comfortable and the care is genuine.
The place is really sad. The residents look like they're just left to wither away. The facility's excuse for not reaching family was that the number on file was wrong. A resident ended up in the ER with a severe UTI that had turned into a bloodstream infection, suggesting he'd been left in a diaper for too long. The patient had bedsores all over, indicating he wasn't being changed regularly. There were times caregivers wouldn't respond to calls for up to seven hours. The facility is terrible. The facility charges exorbitant fees and serves the worst food. The staff do not care for anyone here. The place is falling apart and nothing gets replaced.Hayward Hills Health Care Center is best suited for families that can tolerate and actively supervise a highly variable care environment. The most consistent takeaway is that when staff are engaged and attentive, residents can receive compassionate, personable care; but when oversight slips, the consequences can be severe and fast-spiraling. This community rewards families who insist on frequent updates, clear accountability, and hands-on involvement in daily routines, medication management, and safety checks. For loved ones who require predictable clinical oversight and everything in writing, this facility demands a strong, ongoing family presence to prevent lapses.
Families should explicitly consider alternatives if steady communication, consistent basic hygiene, and reliable medical responses are nonnegotiable. Repeated, troubling reports surface about neglect and delayed care - UTIs that escalate, bedsores, residents left in diapers for long periods, and facilities that smell or feel dilapidated. Several families describe calls being unanswered, staff not responding to call lights, and a lack of timely doctor or nurse involvement. These patterns pose real risks, especially for residents with mobility limitations, incontinence, feeding tubes, or chronic conditions that require rapid escalation to clinical teams.
On the flip side, there are credible positives that attentive families can leverage. When the staff is counted on, the nurses and aides are described as kind, patient, and capable, with some reviewers noting genuine warmth and a willingness to accommodate language and cultural needs. Cleanliness and ongoing maintenance show up in multiple accounts, and some residents enjoy social activities and a personal connection with caregivers. A few families report smooth hospital-to-facility transitions and visits that capture genuine moments of care and comfort, which demonstrates that the facility can deliver humane, supportive care in the right circumstances.
The most troubling realities, however, repeatedly counterbalance those strengths. Bedsores, aspiration risks, and infections highlight inadequate turning schedules or insufficient monitoring in some shifts. Reports of residents left unattended for hours, inadequate hygiene, and medication or therapy delays present a tangible threat to safety and overall health. The reported inconsistency in leadership responsiveness - especially around calls, updates, and access to doctors or social workers - creates an environment where trust must be earned anew with every visit. The facility's aging physical plant adds another layer of concern when safety and comfort depend on reliable infrastructure.
To navigate these dynamics, families should demand concrete, enforceable safeguards before placement. Seek a contract that guarantees daily RN oversight during key hours, explicit response times to call lights, and a documented daily plan for turning, bathing, and feeding assistance. Request weekly progress notes from the treating physician and regular therapy schedules with measurable goals. Meet with the director of nursing and the administrator to review infection prevention practices, wound care protocols, and the process for urgent hospital transfers. Verify a transparent, easily accessible communication channel for updates, and insist on involvement in care planning, discharge planning, and redirection if safety concerns arise.
Ultimately, Hayward Hills Health Care Center presents a mixed-to-challenging picture. It is not a universal fit for families seeking high predictability and consistently excellent clinical outcomes. For those who can bring relentless oversight, clear expectations, and a willingness to act quickly if issues arise, the facility can deliver moments of genuine care and a semblance of normalcy in social activity. Yet for families unable to commit to rigorous monitoring or who prioritize unwavering safety and reliable physician engagement, several nearby options warrant serious consideration. The decision should hinge on the ability to secure prompt communication, proven infection control, and a plan that keeps a resident's daily needs and dignity firmly in view.
74 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (9 miles away) San Francisco International (17 miles away) San Jose International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation. HindiHindi language services are important for seniors in senior living communities because they cater to their cultural and linguistic needs, helping them feel more comfortable and connected. This can enhance communication, socialization, and overall well-being for Hindi-speaking seniors. SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections. TagalogTagalog language services are important for seniors as they provide a sense of connection and comfort for those who speak the language. This can help them feel more at ease and engaged in their community, improving their overall well-being and quality of life.The Hayward Hills Health Care Center in Hayward, CA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For residents who enjoy looking their best, the community features a beauty salon where they can get pampered. They can also relax in the comfort of their fully furnished rooms and enjoy their favorite shows on cable or satellite TV.
Transportation is made convenient with community-operated transportation and transportation arrangements for non-medical needs as well as doctor's appointments. Residents can stay connected with loved ones through the computer center and Wi-Fi/high-speed internet.
Dining is a pleasure at the Hayward Hills Health Care Center, with restaurant-style dining offering delicious meals prepared by professional staff. Special dietary restrictions are accommodated to ensure all residents are catered to.
To support an active lifestyle, the community provides fitness programs as well as a fitness room. Planned day trips, resident-run activities, and scheduled daily activities ensure there is always something fun happening within the community.
The care services offered at Hayward Hills Health Care Center are exceptional. With 24-hour call systems and supervision, residents can feel safe knowing assistance is always available when needed. The dedicated staff provides assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications promptly and accurately.
The mental wellness program focuses on promoting emotional well-being among residents. Special dietary restrictions are catered to in order to promote healthy living for those with diabetes or other dietary needs.
Convenience is key at Hayward Hills Health Care Center, with move-in coordination provided to ease the transition into this vibrant assisted living community. Housekeeping services keep rooms tidy while resident parking ensures that each resident has a space for their vehicle. The security gate contributes to peace of mind for all residents.
Residents have access to various amenities such as a gaming room, small library, garden, outdoor space, and wellness center. Two nearby cafes, six parks, and eleven pharmacies ensure that residents have easy access to amenities and services in the surrounding area. Additionally, there are three physicians, six restaurants, two places of worship, and two hospitals conveniently located nearby.
The Hayward Hills Health Care Center truly offers a warm and inviting environment where residents can enjoy a comfortable lifestyle while receiving the care they need.
Hayward Hills Health Care Center is located at 1768 B Street, Hayward, CA 94541 in Alameda County, California
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