11834 Inglewood Avenue, Hawthorne, CA 90250
For more information about senior living options: (844) 490-3973
The staff and residents make this location manageable. It is an excellent place. The staff bathe residents on schedule and accommodate additional care when requested. The facility has a large day room with a big-screen TV, games, and bingo that the residents enjoy. The staff paint residents' nails and help them feel pretty. Residents are well cared for with meals three times a day and snacks twice daily. The facility maintains a calendar of daily events that engage the patients. Family members can stay connected through FaceTime and calls, courtesy of the facility.
The reviews claim patient neglect and say the nurses should have their licenses revoked. The facility is filthy, roach-infested, with urine and vomit smells, and shows no compassion for patients. A nurse allegedly slapped a loved one, and the room was fumigated with people inside, leading to infection and pneumonia. Visitors report poor access and very bad customer service, making it hard to see loved ones. Some CNAs are rude, lack empathy, and seem to care more about money than patient care. Nurses are accused of stealing items from a patient. There are serious injuries (like a black eye) that staff failed to explain or properly address.Imperial Crest Health Care Center in Hawthorne is best suited for families that can commit to vigilant, hands-on oversight and constant advocacy. The facility can function as a workable option when relatives are regularly present to supervise care, coordinate with staff, and push for timely responses. For seniors who rely on dependable medical management, consistent cleanliness, and transparent communication as non-negotiables, this community should be approached with caution. The positives that emerge from active family involvement can help stabilize daily routines, but they do not erase the underlying gaps in accountability that repeatedly surface in resident experiences.
Careful consideration should be given to who may want to explore alternatives. Families seeking a consistently high standard of infection control, absolute cleanliness, and reliable staffing should look elsewhere. Those who cannot visit frequently or cannot dedicate substantial time to monitoring care should treat Imperial Crest as a last resort rather than a first choice. The volume of firsthand concerns raised by multiple families - ranging from absence of timely calls about serious events to allegations of neglect and mistreatment - signals a level of risk that demands a facility with stronger external oversight and a proven track record of sustaining safety and dignity for residents.
The strongest, more tangible positives at Imperial Crest are tempered by serious caveats. When staff are attentive and the environment feels contained, families report that residents are bathed, fed regularly, and engaged in social activities that give structure to the day. There is a functional social space - a large day room with activities - that can produce meaningful moments for residents who value interaction and routine. Some families recount visible efforts by staff to provide personal care, nail care, and occasional grooming, alongside a calendar of events that gives residents regular engagement. Yet these benefits are fragile and heavily dependent on the presence and persistence of family advocates.
By contrast, the cons are pervasive and repeatedly reinforced across reviews. The facility is described as dirty and smelly, with roaches and general neglect that undermine basic safety. Incidents alleged to involve abuse, mishandling, or delayed response to medical concerns create a pervasive sense of fragility in resident well-being. Reports of belongings going missing, bedsores, infections, and unexplained injuries leave families questioning ongoing staff accountability. Communication is frequently called into question, including warnings that staff may shield concerns rather than escalate them to families or administrators. Policies that limit visits or that appear to hamper family involvement further compound the risk, making the setting unstable for anyone who cannot be present day after day.
The pros and cons here do not balance evenly. The existence of some daily care routines and social activities can mitigate distress for a resident who enjoys companionship and can tolerate the environment if a diligent family partner is constantly supervising. However, the weight of neglect accusations, safety hazards, and inconsistent staff behavior tends to overwhelm those benefits for most families. In practical terms, Imperial Crest can be workable only when the family structure is prepared to act as an active co-provider of care, an on-site watchdog, and a vigilant conduit to administration and external agencies. Without that level of involvement, the downsides escalate quickly from concerning to potentially dangerous.
For families evaluating this choice, a disciplined, proactive approach is essential. Request recent care plans, incident reports, and any substantiated complaints from outside regulators. Schedule direct conversations with the administrator and the director of nursing, and insist on seeing infection-control records, staffing patterns, and turnover rates. Speak with current residents and family members about their experiences, and consider contacting local ombudsman services or the health department to gauge ongoing oversight. Above all, tour with a checklist focused on cleanliness, safety, response times, and respect in care interactions, and insist on observing a routine that includes prompt, documented escalation for any medical concerns.
Ultimately, Imperial Crest should be viewed as a transitional or supplementary option only for families willing to embed themselves as ongoing partners in care. If long-term reliability, pristine conditions, and consistent, compassionate treatment cannot be guaranteed or monitored closely, it is prudent to pursue other skilled-nursing facilities with stronger track records in resident safety and staff accountability. For those willing to commit to rigorous oversight, the center can deliver moments of meaningful engagement and stable routine, but it remains a choice marked by substantial risk and the necessity of relentless family involvement.
105 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (3 miles away) Long Beach (Daugherty) (14 miles away) Burbank-Glendale-Pasadena (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Imperial Crest Health Care Center in Hawthorne, CA is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and inviting environment where seniors can enjoy a fulfilling and active lifestyle.
The amenities at Imperial Crest Health Care Center are designed to enhance the quality of life for its residents. A beauty salon is available on-site for grooming and pampering needs, while cable or satellite TV is provided for entertainment. Community operated transportation is readily available to provide convenient access to nearby attractions and appointments. A computer center allows residents to stay connected with loved ones and engage in online activities, while the fitness room encourages physical activity and wellness. The fully furnished apartments offer comfortable living spaces, and private bathrooms ensure privacy. Residents can also enjoy spending time in the gaming room, outdoor space, or small library. Wi-Fi/high-speed internet is accessible throughout the community.
Care services at Imperial Crest Health Care Center are comprehensive and tailored to individual needs. With 24-hour call systems and supervision, residents can feel safe knowing that assistance is readily available when needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time, while meal preparation and service accommodate special dietary restrictions including diabetes diets.
To promote mental wellness, Imperial Crest Health Care Center offers a mental wellness program that focuses on emotional well-being through various therapeutic approaches. Transportation arrangements are made for non-medical purposes as well as doctors' appointments.
Dining at Imperial Crest Health Care Center is exceptional with restaurant-style dining where meals are prepared by skilled chefs who cater to special dietary restrictions.
Engaging activities are an integral part of life at Imperial Crest Health Care Center. The concierge services ensure that residents have access to personalized assistance whenever needed. Fitness programs encourage physical activity, while planned day trips allow residents to explore new places and create memorable experiences. Resident-run activities provide opportunities for social interaction and connection. Additionally, scheduled daily activities offer a variety of options to keep residents engaged and entertained.
Imperial Crest Health Care Center is located in a vibrant community with numerous amenities nearby. Residents have access to four cafes, parks, pharmacies, and restaurants within close proximity. Transportation options are abundant, making it easy for residents to explore the local area. Places of worship and theaters are also conveniently located nearby.
Overall, Imperial Crest Health Care Center offers a warm and caring environment where seniors can enjoy a fulfilling lifestyle while receiving the care they need.
Imperial Crest Health Care Center is located at 11834 Inglewood Avenue, Hawthorne, CA 90250 in Los Angeles County, California
Park Gale Guest Home
Hawthorne, CA
Home-like setting with personalized care, 24/7 supervision, and coordinated health services.
C H 4 Residential Care For Elderly
Hawthorne, CA
Small, home-like setting with 24-hour supervision, meals, and housekeeping.
Hawthorne Healthcare & Wellness Center
Hawthorne, CA
Comprehensive care with extensive amenities and 24/7 supervision.
Country Cottage II
Inglewood, CA
Personalized care with diabetes-friendly dining and transportation to medical appointments.
Jubilee Home Care
Hawthorne, CA
Close to cafes, parks, pharmacies, healthcare, transportation, worship, and theaters.
A Helping Hand
Hawthorne, CA
Home-like setting with attentive, compassionate staff and engaging activities.
Centinela Assisted Living Centre
Inglewood, CA
Director is responsive and communicates well with families.
Westchester Villa
Inglewood, CA
Caring, attentive staff; clean, well-maintained facility with engaging activities.
Avenir Memory Care Westside
Los Angeles, CA
Specialized memory care with 24/7 supervision and dementia programming.
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
