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Imperial Crest Health Care Center in Hawthorne, CA

Imperial Crest Health Care Center is a nursing home community in Hawthorne, CA.

Information last verified:

11834 Inglewood Avenue, Hawthorne, CA 90250

For more information about senior living options: (866) 208-4318

2.1 from 27 reviews
5 stars
5
4 stars
1
3 stars
2
2 stars
2
1 stars
17

Overall Review of Imperial Crest Health Care Center

caveat 11 reviews mention this

Many report basic-care failures

Several residents’ families describe missed checks and basic care issues.

Across multiple reviews, families describe situations where staff did not check on residents, reposition them, or provide basic care such as oral hygiene. Several reviewers say they had to step in themselves, and one describes complications that they link to inadequate care. There are also accounts of poor monitoring and follow-through, including claims of bed sores, sepsis, and other worsening conditions.

caveat 7 reviews mention this

Communication and responsiveness draw complaints

Residents’ families report frustrating communication and inconsistent responsiveness.

Some reviews say it was hard to reach staff and that questions did not get clear answers. Others describe requests and concerns being delayed or ignored, and one reviewer recalls seeing staff on phones during times when care should have been handled. A review also questions how family was notified after a serious change in a resident’s condition.

caveat 3 reviews mention this

Cleanliness issues come up repeatedly

Multiple reviews mention strong cleanliness and odor problems.

Some reviewers describe unpleasant smells when entering the facility. Others raise concerns about cleanliness such as stuck or poorly handled linens and reports of pests. One review also pairs cleanliness complaints with fears about infection and medical complications.

caveat 4 reviews mention this

Visiting rules feel restrictive

Several families describe limits on visiting or getting access.

A few reviews say they could not visit their loved one as they wished or that access was blocked. One reviewer describes poor customer service alongside visit restrictions. Another family notes that visits have been cut off since COVID-19, while also describing options like phone calls or video calls for communication.

caveat 2 reviews mention this

Food quality is mixed

Residents’ food experiences vary widely by review.

One review calls the food terrible. In contrast, another family describes residents being fed multiple times per day with additional snacks, and they connect meal routines to overall care being carried out as scheduled.

common 3 reviews mention this

Some families praise staff care

Some families say staff provide hands-on help and support.

Not all reviews are negative: a few families describe trusting the staff with bathing and scheduled care. One reviewer also highlights activities and day-room time, including games and bingo, as part of day-to-day experience. Another mixed review still frames the overall environment as manageable with residents and staff working together, while urging family presence to help ensure needs are met.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 105 resident community capacity 105 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Los Angeles International (3 miles away) Los Angeles International (3 miles away)
  • Long Beach (Daugherty) (14 miles away) Long Beach (Daugherty) (14 miles away)
  • Burbank-Glendale-Pasadena (19 miles away) Burbank-Glendale-Pasadena (19 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3 miles)

Transportation

  • Metro Rail - Hawthorne/Lennox (0.7 miles)
  • Aviation/LAX Metro Station (1 miles)
  • Fox Rent A Car (1.6 miles)
  • Budget Rent A Car (2.1 miles)
  • National Car Rental (2.2 miles)
  • SIXT rent a car (2.3 miles)
  • Avis Rent A Car (2.3 miles)

Restaurants

  • Frijoles Mexican Restaurant (1 miles)
  • Carl's Jr. (1.7 miles)
  • Raising Cane's Chicken Fingers (1.7 miles)
  • McDonald's (1.9 miles)
  • In-N-Out Burger (2 miles)
  • Chick-Fil-A (2 miles)
  • In-N-Out Burger (2.1 miles)

Cafes

  • Corner Bakery Cafe (2.7 miles)
  • Donut King 2 (3.7 miles)
  • Starbucks (4.7 miles)
  • Lees Sandwiches - Gard (5 miles)
  • Go Get Em Tiger (6.9 miles)

Parks

  • Polliwog Park (3 miles)
  • Bluff Creek Fields Dog Park (4.5 miles)
  • Kenneth Hahn State Recreational Area (4.7 miles)
  • Noble Park (4.9 miles)
  • Sunnyglen Park (5.4 miles)
  • Burton Chace Park (6 miles)

Physicians

  • UCLA Health Manhattan Beach Pediatrics (3.4 miles)
  • Kaiser Permanente Culver Marina Medical Offices (6.1 miles)
  • Lighthouse Pediatrics (6.1 miles)

Places of Worship

  • St Catherine Laboure Church (3.5 miles)
  • King Fahad Mosque (6.5 miles)

Theaters

  • AMC DINE-IN South Bay Galleria 16 (3.8 miles)
  • Cinemark 18 and XD (4 miles)
  • AMC Del Amo 18 (6.4 miles)

Frequently Asked Questions

Where is Imperial Crest Health Care Center?

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