Hawthorne Healthcare & Wellness Center
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11630 South Grevillea Avenue, Hawthorne, CA 90250
For more information about senior living options: (844) 490-3973
Fortune goes above and beyond in taking great care of the patients. Fortune's love for her job and for people makes her an outstanding care provider. The staff show compassion and are friendly and helpful. The facility is clean and well maintained. The team goes above and beyond to make patients feel comfortable and supported. Front desk staff greet visitors warmly and know exactly where patients are. The staff is kind, attentive, and dedicated to meeting patients' needs. Amazing staff and a clean facility; it is highly recommended. Families are pleased with the cleanliness and dedication of the staff, and the care they receive.
They ignored the mother when she was having trouble breathing, scolded her for calling, and did not inform the family, leading to an ER visit and a pneumonia diagnosis, with belongings never returned. A staff member shoved a patient (the father) without an apology and remained rude afterward. The facility is terrible and should be avoided; the reviewer believes the negative feedback is true. Some nurses are mean and rude, while others are loving and caring, indicating inconsistent care. There was a fire with no alarms or notice, and help arrived only after the fire department was called. The center allegedly does not have doctors on staff and prioritizes insurance money over patient care. Rooms had no air conditioning and the food was nasty; staff were rude and disrespectful.Hawthorne Healthcare is described by many families as a place where kindness and cleanliness meet with devoted, attentive staff, creating an atmosphere that some families feel is genuinely comforting for their loved ones. Across a wide range of experiences, the common thread is a deep appreciation for personal warmth, patient-centered care, and a sense that the facility is a caring environment. One family member repeatedly highlights Fortune, the main nurse for their daughters, praising her for going above and beyond, demonstrating patience, love, and a capacity to listen even when a patient cannot speak because of the disease. The reviewer notes that Fortune appears to understand her patients by reading their behavior and responding with a consistency that makes them feel seen and heard, a quality they associate with true care. This same caregiver is acknowledged as especially effective with a daughter who is independent and can be stubborn, underscoring Fortune's genuine dedication to her job and to people.
Beyond Fortune, many comments focus on the broader staff culture and the overall quality of care. Several reviewers describe the team as compassionate, friendly, and helpful, with a sense that the staff genuinely strives to meet patients' needs. Cleanliness is repeatedly mentioned as a strength, with remarks about tidy rooms, well-kept common areas, and a facility that appears well-maintained. Families express relief and gratitude, stating that they can sleep at night knowing their loved ones' needs are being met and that the environment supports both physical care and emotional well-being. In particular, some reviewers commend the front desk hospitality and the way new visitors are welcomed, noting that staff members make families feel at ease from the moment they arrive.
There are also specific commendations about individuals who exemplify respectful communication and thoughtful leadership. One reviewer mentions meeting with Clarence, an assistant head nurse, who was described as informative and respectful. This interaction left a lasting impression and contributed to a widespread impression that the leadership and key caregivers take time to communicate clearly with families, addressing concerns with professionalism. The tone of these positive accounts conveys confidence that, when staff work collaboratively, patients receive attentive care and families feel heard and supported during what can be a stressful time.
However, not all experiences recounted are positive, and several reviews recount deeply troubling episodes that raise serious concerns about safety, responsiveness, and medical oversight. In one case, a family recounts that their mother was having trouble breathing, was ignored by staff, and did not receive timely help until a 2 a.m. call to a family member - after which the patient was eventually found to have pneumonia and required a ventilator. The same reviewer notes that the mother's personal belongings were not returned, and that crucial information about her condition was not communicated promptly to the family. This narrative highlights perceived gaps in communication and follow-through, and it leaves the family feeling neglected during a critical moment.
There are additional troubling anecdotes about on-site safety and staff conduct. One reviewer alleges that a caregiver - named Leonela Silva - shoved their father, with no apology and continued rudeness afterward. Another family recounts a dangerous emergency scenario: a fire occurred with no alarms or early notice, and help only arrived after the fire department was called, suggesting a serious lapse in safety protocols. A further account warns prospective visitors to avoid the facility, noting a pattern of negative reviews and experiences that align with a broader concern about consistent, high-quality care.
The most critical voices extend to systemic concerns about medical oversight and billing practices. A reviewer claims that there are no doctors on staff and suggests that the facility is privately owned and focused on insurance revenue rather than patient welfare. Allegations include the troubling claim that dialysis treatments were billed to insurance even though the patient was not actually receiving dialysis, and that nurses who respond to requests may lack the vocation or certification expected in high-quality care. These assertions convey a sense of mistrust about the facility's motives and accountability, challenging the optimistic picture painted by the most positive reviews.
Among the broader negative feedback are impressions that the facility can fall short in basic responsiveness and comfort. Several reviews describe instances of rude or indifferent staff, rooms without adequate climate control, and meals that left something to be desired. The sentiment across these accounts is that some staff members may be overwhelmed or disengaged, leading to inconsistent experiences for patients and families. One reviewer labeled the overall experience as horrible, emphasizing a perception that staff were more interested in the administrative or financial aspects of care than in delivering compassionate, patient-centered service.
Taken together, the impressions about Hawthorne Healthcare present a complex landscape: a core of devoted, compassionate care delivered by attentive nurses and supportive staff who are praised for their warmth, their cleanliness, and their willingness to listen - especially to nonverbal cues from patients who can no longer speak. At the same time, there are significant, credible-sounding reports of neglect, miscommunication, safety lapses, and concerns about medical oversight and ethical practice. The strongest takeaway is that, for some families, Hawthorne Healthcare feels like a deeply caring home where their loved ones receive heartfelt attention and meticulous cleaning, while for others it raises red flags about safety, responsiveness, and the integrity of medical and administrative practices. This landscape suggests a need for ongoing attention to emergency preparedness, transparent communication, consistent caregiving standards, and robust medical oversight to ensure that the positive experiences can be reliably replicated for every patient and family member.
88 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Los Angeles International (3 miles away) Long Beach (Daugherty) (14 miles away) Burbank-Glendale-Pasadena (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hawthorne Healthcare & Wellness Center in Hawthorne, CA is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for outings and appointments, and there is a computer center for residents to stay connected with their loved ones.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining. For those who prefer to cook their own meals, there is a kitchenette available. Housekeeping services keep the community clean and tidy, and move-in coordination makes the transition into the community seamless.
Outdoor spaces such as gardens provide a serene environment for relaxation, while a fitness room allows residents to stay active. There is also a gaming room and a small library for recreation and leisure activities. Wi-Fi/high-speed internet ensures that residents can stay connected online.
The care services at Hawthorne Healthcare & Wellness Center are comprehensive and tailored to meet individual needs. A 24-hour call system provides peace of mind knowing that assistance is always available. Trained staff offer 24-hour supervision and assist with activities of daily living such as bathing, dressing, and transfers.
For those with special dietary needs such as diabetes diet or other restrictions, the dining options cater to these requirements. Meal preparation and service are provided along with medication management to ensure residents' health needs are met.
Mental wellness programs are offered to support residents' emotional well-being. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.
In addition to these amenities and care services, Hawthorne Healthcare & Wellness Center offers an array of activities designed to engage residents socially and physically. Concierge services are provided for convenience, fitness programs help residents stay active, planned day trips offer opportunities for exploration, and resident-run activities give residents a sense of community engagement. Scheduled daily activities ensure that there are always opportunities for entertainment and socialization.
The surrounding area also offers convenience with cafes, parks, pharmacies, restaurants, transportation options, places of worship, and theaters in close proximity to the community.
Overall, Hawthorne Healthcare & Wellness Center provides a nurturing and enriching environment for seniors looking for quality care and an active lifestyle in Hawthorne, CA.
This part of Hawthorne, California offers convenient access to various transportation options such as Metro Rail and car rental services. The proximity to pharmacies like Walgreens and CVS Pharmacy ensures easy access to healthcare necessities. A variety of dining options ranging from Mexican cuisine to fast food chains are within a short distance, as well as cafes for a leisurely coffee break. Nearby parks provide opportunities for outdoor recreation and relaxation, while places of worship like St Catherine Laboure Church cater to spiritual needs. Medical facilities like UCLA Health Manhattan Beach Pediatrics and Kaiser Permanente Culver Marina Medical Offices are easily accessible for healthcare needs. Additionally, theaters like Cinemark 18 and XD offer entertainment options. Overall, this area of Hawthorne provides a convenient and diverse environment that may be suitable for senior living.
Hawthorne Healthcare & Wellness Center is located at 11630 South Grevillea Avenue, Hawthorne, CA 90250 in Los Angeles County, California
Hawthorne Healthcare & Wellness Center on seniors.fyi includes 3 photos including images showing interior, building exterior, lobby, entrance, lighting fixtures, decor, seating area, gym, and more.
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