Centinela Assisted Living Centre

Pros

• The director is very wonderful and assists with problems promptly, maintaining good communication with out-of-state families.
• Overall, the community is recommended as a pretty good place for residents.
• The experience at the facility has been described as really good by some families.

Cons

• The staff is unprofessional, unreliable, and lacks compassion.
• The administration is non-existent, leading to poor management of medication and care.
• There is a lack of travel arrangements and internet access at the facility.
• The community could be cleaner, with stray cats present and general disarray.
• There are insufficient activities for residents, making engagement difficult.
• Aggressive behavior from residents leads to inadequate care due to staff reluctance to assist.

Review

In recent evaluations of a specific assisted living facility, opinions from visitors and residents' families present a stark contrast in experiences. While some praises have been offered regarding responsiveness and communication, overwhelmingly negative feedback has emerged, highlighting serious concerns about the standard of care and overall environment within the facility.

A recurring theme in the reviews is the perceived lack of professionalism among the staff. Descriptions paint a picture of caregivers who are not only unprofessional but also unreliable and impatient. Visitors have observed that many staff members appear to lack compassion for residents, which is particularly troubling in an environment that should prioritize empathy and support. One visitor lamented that staff members seemed to exhibit a general disdain for their jobs, raising questions about employee morale and management practices within the facility.

The administration's presence was also called into question, with reports indicating a significant disconnect between management and resident needs. The assertion that administration is "non-existent" suggests a troubling absence of oversight and responsiveness to issues raised by residents and their families. A critical aspect of care—timely medication administration—was specifically mentioned as being poorly handled, further complicating the situation for those residing there.

Compounding these problems are logistical challenges noted in multiple reviews. For instance, it was pointed out that adequate travel arrangements for residents were non-existent, limiting opportunities for outings or appointments outside the facility. Additionally, one reviewer expressed frustration over the absence of internet access within the premises—a basic service increasingly expected in contemporary living environments—and questioned how this could affect residents’ ability to connect with family or access needed resources.

Despite this predominantly negative feedback, there was at least one shining review praising a director who has made efforts to address issues promptly and maintain clear lines of communication with families—even those located out-of-state. This highlights an essential point: while some aspects of care may be inadequate, there are individuals within the organization who are making strides to improve conditions for both residents and families alike.

Other more moderate reviews pointed out specific areas needing improvement without descending into despairing critiques. One family member shared that while their loved one received minimal care due to behavioral issues—their aggressiveness seemingly deterring staff from providing assistance—the overall experience had elements that could be deemed acceptable under different circumstances. Additionally, comments regarding cleanliness reveal that while some areas require attention—such as stray cats roaming nearby—the community itself might possess redeeming qualities upon closer inspection.

While some perceive potential positives intertwined with their analyses, it remains clear from these reviews that urgent action is required at this facility to address systemic failures in staffing quality, management oversight, safety concerns regarding community security, and enhancement of recreational programming for residents. Until such changes are enacted, many expressing dissatisfaction would remain wary about recommending this place—not only as a residence but also as a supportive environment conducive to holistic well-being for its inhabitants.

Located in Inglewood, California, this neighborhood offers a variety of amenities and services that cater to senior living. With multiple pharmacies such as Walgreens and CVS within a few miles radius, access to medication and healthcare essentials is convenient. Transportation options are plentiful with car rental services like National Car Rental and Hertz nearby, as well as the Aviation/LAX Metro Station for easy commuting. For dining options, there are popular fast food chains like McDonald's and Chick-Fil-A, as well as local Mexican restaurants like Frijoles Mexican Restaurant. Additionally, nearby parks such as Kenneth Hahn State Recreational Area provide opportunities for outdoor recreation and relaxation. The area also offers access to medical facilities including UCLA Health Manhattan Beach Pediatrics and Kaiser Permanente Culver Marina Medical Offices for healthcare needs. Places of worship like St Catherine Laboure Church offer spiritual support, making this neighborhood a well-rounded choice for senior living.

Restaurants

• In-N-Out Burger (0.9 miles)
• Randy's Donuts (1.6 miles)
• Carl's Jr. (1.9 miles)
• McDonald's (2.3 miles)
• Frijoles Mexican Restaurant (2.5 miles)
• In-N-Out Burger (2.9 miles)
• Chick-Fil-A (3.3 miles)

Transportation

• Metro Rail - Hawthorne/Lennox (1.2 miles)
• National Car Rental (1.7 miles)
• Fox Rent A Car (1.7 miles)
• SIXT rent a car (1.9 miles)
• Hertz Rent A Car (2.2 miles)
• Aviation/LAX Metro Station (2.3 miles)
• Budget Rent A Car (2.3 miles)

Pharmacies

• Walgreens (1.9 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.5 miles)

Theaters

• Cinemark 18 and XD (3.2 miles)
• AMC DINE-IN South Bay Galleria 16 (5.5 miles)

Parks

• Kenneth Hahn State Recreational Area (3.3 miles)
• Bluff Creek Fields Dog Park (4.2 miles)
• Polliwog Park (4.8 miles)
• Burton Chace Park (5.9 miles)
• Noble Park (6.8 miles)
• Sunnyglen Park (7.1 miles)

Cafes

• Donut King 2 (4.4 miles)
• Corner Bakery Cafe (4.5 miles)
• Go Get Em Tiger (5.7 miles)
• Lees Sandwiches - Gard (5.9 miles)
• Starbucks (6.5 miles)
• Starbucks (6.6 miles)

Places of Worship

• St Catherine Laboure Church (5 miles)
• King Fahad Mosque (5.6 miles)

Physicians

• UCLA Health Manhattan Beach Pediatrics (5.3 miles)
• Kaiser Permanente Culver Marina Medical Offices (5.4 miles)

Hospitals

• Kedren Community Health Center (6.1 miles)
• Kaiser Permanente West Los Angeles Medical Center (6.3 miles)
• Martin Luther King Jr / Drew Medical Center (6.4 miles)