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3.8 from 48 reviews
5 stars
33
4 stars
1
3 stars
0
2 stars
1
1 stars
13
Overall Review of Palm Grove Care Ctr
common24 reviews mention this
Staff care stands out
Residents and families repeatedly describe the staff as supportive and attentive to patients.
Many reviews emphasize how welcoming and kind the nursing team and other staff feel day to day, with residents and families saying care was respectful and focused on patients' needs. Several reviewers also mention quick communication and responsiveness, along with staff members they felt were especially helpful during recovery or longer stays. A recurring theme is that families felt supported, not just patients.
caveat4 reviews mention this
Cleanliness is a mixed picture
Some reviews praise cleanliness, but others report the facility felt dirty or unsafe.
A few reviewers say the building was kept clean and that the facility felt comfortable during their stay. Other reviews contradict that, describing issues like dirtiness, uncomfortable conditions in the room, and concerns about safety when patients were not adequately protected or supported. Taken together, cleanliness and the overall feel of the environment vary by reviewer.
differentiator2 reviews mention this
Vietnamese language support
The community is described as offering Vietnamese-focused support through Vietnamese-speaking staff.
Two reviews specifically call out a Vietnamese program and Vietnamese-speaking staff, noting that it helped residents communicate their needs more easily. One reviewer also mentions staff participation during a funeral, describing the connection as meaningful to their family. This stands out as a specific cultural or language support mentioned in the feedback.
caveat8 reviews mention this
Safety and follow-through concerns
Multiple reviews raise concerns about safety, condition, and medical follow-through.
Several negative reviews describe the facility as outdated or in poor condition, and some mention unsafe or difficult room conditions during a stay. A smaller set of reviews also describe medical follow-through problems, including cases where families felt instructions were not followed or symptoms were not treated with the level of attention they expected. There are also complaints about discharge support, along with examples of patients being left without help for periods of time.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Transportation
John Wayne Orange Co (7 miles away)
Long Beach (Daugherty) (14 miles away)
Nearby Places of Interest
Located in Garden Grove, California, this bustling area offers a variety of amenities for seniors looking for convenience and accessibility. With several pharmacies such as Rite Aid, CVS Pharmacy, and Walgreens within a short distance, medication needs can easily be met. For entertainment options, there are theaters like AMC Movie Theater and Century Theatres nearby. Medical care is also readily available with physicians offices like The 200 Building and Cardiology Specialists of Orange County close by. Transportation options include Hertz Rent A Car and Disneyland Monorail stations for easy travel. There are plenty of dining choices ranging from Golden Road Brewing to IHOP, as well as cafes such as Starbucks and Jolly Holiday Bakery Cafe for leisurely outings. Parks like Faylane Park and Mile Square Regional Park provide beautiful outdoor spaces for relaxation. In terms of healthcare, CHOC Children's Hospital and Anaheim Regional Medical Center are both conveniently located within a few miles. Lastly, for those seeking spiritual fulfillment, the Chinese Baptist Church is just a short drive away. Overall, this area offers a diverse range of amenities to suit the needs of seniors looking to enjoy a vibrant community in Garden Grove.
Pharmacies
Rite Aid (0.4 miles)
CVS Pharmacy (1.6 miles)
Walgreens (1.9 miles)
Walgreens (2 miles)
CVS/pharmacy (2 miles)
CVS Pharmacy (2.7 miles)
CVS Pharmacy (2.8 miles)
Theaters
AMC Movie Theater (1.3 miles)
Century Theatres (3.5 miles)
Century Huntington Beach And Xd (5.4 miles)
Physicians
The 200 Building (1.5 miles)
Cardiology Specialists of Orange County (4.8 miles)
Kaiser Permanente, Euclid & Romneya (5.5 miles)
Transportation
Hertz Rent A Car (2.1 miles)
Disneyland Monorail - Downtown Disney District Station (2.6 miles)
DLRR New Orleans Station (2.6 miles)
Drr Tomorrowland Station (2.7 miles)
Disneyland Monorail (2.7 miles)
Drr Toontown Station (2.9 miles)
Artic (2.9 miles)
Restaurants
Golden Road Brewing (2.2 miles)
Disney California Adventure Park (2.3 miles)
Ghirardelli Soda Fountain & Chocolate Shop (2.3 miles)
Palm Grove Care Ctr is located at 13075 Blackbird St, Garden Grove, CA 92843 in Orange County, California
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Skilled Nursing Facility
John Wayne Orange Co (7 miles away)
Compassionate, patient-centered care with bilingual staff.
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