Pacific Haven Subacute And Healthcare Center

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Pacific Haven Subacute And Healthcare Center

12072 Trask Avenue, Garden Grove, CA 92843

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
92
4 stars
3
3 stars
1
2 stars
0
1 stars
4

Skilled Nursing Facility

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    Overall Review of Pacific Haven Subacute And Healthcare Center

    Pros

    • pro The staff are kind, patient, and attentive to residents' needs, treating them with respect and keeping families updated on progress.
    • pro Nurses, therapists, and caregivers go above and beyond to ensure residents are comfortable and well cared for.
    • pro The facility is amazing, with wonderful, caring staff and a clean, welcoming environment.
    • pro The therapy team is skilled, compassionate, and creative in tailoring therapy to each resident's needs.
    • pro Rehab services are conveniently located onsite, making recovery efficient and easy for families.
    • pro The administration is supportive, professional, and responsive to residents and families.
    • pro The food for patients is very good, and the facilities are clean and well-maintained.
    • pro Front desk and staff greet visitors with warmth and a friendly smile.
    • pro The activity program is engaging and meaningful, with daily activities that residents enjoy.
    • pro The nursing staff is attentive and dedicated, going the extra mile to ensure safety and comfort.
    • pro Pacific Haven is highly recommended for subacute or skilled nursing needs and is considered a top facility.
    • pro Care during post-surgery recoveries (such as knee replacements) is top-notch, with effective rehab and supportive staff.

    Cons

    • pro The reviewer warns others not to bring their loved ones there, alleging that promises made during tours are followed by a downhill experience after signing.
    • pro The reviewer claims there is a significant lack of care from all staff, including office staff and doctors.
    • pro The reviewer states they regret trusting Pacific Haven to care for their dad and wishes they had never found the facility.
    • pro The reviewer felt that the level of care was not as good as the front desk kiosk.
    • pro The family notes they are currently planning a funeral for their father, indicating a severe negative outcome attributed to the facility.

    Review

    Families describe Pacific Haven Subacute and Healthcare Center as a place of genuine care, where their loved ones are treated with warmth, respect, and steady attention. Across many accounts, the sentiment is consistent: the staff are kind, patient, and responsive, and the facility feels more like a supportive extended family than a clinical institution. One family expressed heartfelt gratitude for multiple stays, noting that the staff "were always kind, patient and attentive to his needs," and that they were kept up to date on progress. The care team - nurses, therapists, and caregivers - are repeatedly highlighted for going above and beyond to ensure comfort and safety, with particular praise for the collaborative spirit that permeates the building.

    Nurses and front-desk teams receive frequent compliments for their accessibility and professionalism. Several reviewers mention specific nursing staff by name - Annabelle, Monina, Van, and Grace, among others - whose attentiveness makes a real difference in daily life for residents. The front desk is repeatedly described as a welcoming point of contact, with staff greeting families with smiles and offering timely answers. One reviewer even notes that the administrator comes in on weekends, sometimes wearing scrubs, signaling a leadership presence that families perceive as supportive and hands-on. The overall atmosphere is repeatedly described as respectful, home-like, and well-coordinated, with administration depicted as professional and values-driven.

    The rehabilitation and therapy programs at Pacific Haven are a major source of praise. Families report that physical therapists are not only skilled but also highly encouraging and creatively tailored to each patient's needs. Comments highlight therapists like Elise, Ryan, Vivian, and Terri, who are praised for challenging patients in a compassionate way that still makes therapy feel meaningful rather than a grind. One mom recovering from knee surgery benefited from the rehab team's thoughtful approach, which helped restore strength and mobility while keeping her engaged and hopeful about discharge. The therapy environment is described as dynamic, with references to "carnivals" and "autumn festivals" used as inventive techniques to make therapy enjoyable and motivating. The consistency of rehab care - often described as top-notch - appears to be a key driver of positive outcomes and patient satisfaction.

    In addition to therapy, reviewers consistently commend the overall care quality, cleanliness, and food. The facility's spaces are described as clean and well-maintained, with rooms and hallways kept in excellent condition. Food quality for patients is singled out as particularly good, contributing to an overall sense of well-being and comfort during recovery. Caregivers and support staff are praised for keeping residents engaged in daily activities, which contributes to a sense of normalcy and community. A commenter who has worked in the field as a physical therapy professional notes the cohesive teamwork across departments - from nurses to activity coordinators to CNAs and RNs - emphasizing that this collaborative culture ensures dignified, patient-centered care.

    Leadership and organizational culture are frequently cited as strengths. Several reviews describe Pacific Haven as having supportive management and a professional administrative team that treats residents and employees with equal respect. The facility is portrayed as clean, well-run, and designed to support both medical needs and quality of life. One reviewer emphasizes the facility's ability to handle a range of needs - from rehabilitation to long-term care - while maintaining high standards. The combination of strong clinical care and a stable, compassionate leadership team is presented as a cornerstone of the facility's repeated success in helping residents recover and feel valued.

    A number of families share deeply positive long-term impressions. One account reflects five years of experience with the center, describing a culture that feels like family and underscoring how the staff's dedication continues to shine through over time. Additional stories emphasize successful recoveries after surgeries - hip and knee procedures in particular - where residents were able to regain independence with the help of a dedicated rehab team, supportive nurses, and a facility that makes the recovery journey feel manageable and hopeful. The consistent message across these narratives is that Pacific Haven creates an environment where residents can heal with dignity, surrounded by compassionate professionals who know them by name and actively partner with families.

    Not all feedback is unreservedly positive, and one review offers a cautionary note that stands out amid the chorus of praise. The reviewer warns, "Beware! If you love your loved ones, do not bring them here," claiming a significant gap between the promises made during tours and the care experienced after enrollment. The critique mentions a perceived lack of care from several staff groups, including office staff and, at times, doctors. It also references a troubling personal decision - planning a funeral for a father - as a stark manifestation of the reviewer's disappointment. This perspective contrasts sharply with the many glowing accounts and serves as a reminder that, like any care facility, experiences can vary and families should visit, ask questions, and observe firsthand.

    In addition to these mixed notes, several families recount highly positive, even transformative experiences. A reviewer who relied on Medicare data notes that Pacific Haven had five stars, underscoring a perception of high quality and strong reputation. Others celebrate the facility as "the best long-term sub-acute in Orange County" and an environment where residents are treated with dignity and respect, making it feel like home rather than a sterile hospital. The voices converge around a central theme: when the care team works in harmony - with compassionate nurses, capable therapists, friendly front-desk staff, and engaged leadership - the residents thrive, recover, and often look forward to their time at Pacific Haven.

    Overall, Pacific Haven Subacute and Healthcare Center emerges in these reviews as a place where care, dignity, and community come together. Families repeatedly highlight the facility's clean environment, excellent nutrition, robust rehabilitation programs, and a team of professionals who communicate openly and work collaboratively. While there are individual cautions, the prevailing narrative is that the center offers compassionate, high-quality care with a strong leadership presence and a welcoming atmosphere that makes loved ones feel seen, heard, and supported throughout recovery and beyond.

    Features

    Housing

    • 99 resident community capacity 99 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Wayne Orange Co (7 miles away) John Wayne Orange Co (7 miles away)
    • Long Beach (Daugherty) (14 miles away) Long Beach (Daugherty) (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pacific Haven Subacute And Healthcare Center in Garden Grove, CA offers a comfortable and welcoming assisted living community for seniors. Our residents enjoy a variety of amenities designed to enhance their quality of life.

    For the convenience and pleasure of our residents, we provide a beauty salon where they can pamper themselves and cable or satellite TV to keep them entertained. Our community also offers community-operated transportation for outings and appointments, as well as a computer center for those who want to stay connected.

    Meals are an important part of our residents' experience, which is why we have a spacious dining room offering restaurant-style dining. Special dietary restrictions can be accommodated, ensuring that each resident's nutritional needs are met.

    Our residents have access to various activities and services that promote both physical and mental wellness. They can stay active in our fitness room or participate in planned day trips and resident-run activities. We also offer concierge services to assist with any needs or requests.

    In terms of healthcare services, our experienced staff is available 24/7 to provide assistance with activities of daily living, such as bathing and dressing. Medication management is also offered to ensure that residents receive their necessary medications on time. Additionally, we have a mental wellness program in place to support the emotional well-being of our residents.

    Our location is convenient for residents as there are several cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby.

    At Pacific Haven Subacute And Healthcare Center, we strive to create an inclusive and supportive community where seniors can thrive while receiving personalized care and attention.

    Nearby Places of Interest

    Pharmacies

    • Rite Aid (0.7 miles)
    • CVS Pharmacy (1.7 miles)
    • Walgreens (2 miles)
    • CVS/pharmacy (2.5 miles)
    • Walgreens (2.5 miles)
    • CVS Pharmacy (2.8 miles)
    • CVS Pharmacy (3.1 miles)

    Theaters

    • AMC Movie Theater (1.8 miles)
    • Century Theatres (4 miles)
    • Century Huntington Beach And Xd (4.9 miles)

    Physicians

    • The 200 Building (2.1 miles)
    • Cardiology Specialists of Orange County (4.9 miles)
    • Kaiser Permanente, Euclid & Romneya (5.9 miles)

    Transportation

    • Hertz Rent A Car (2.6 miles)
    • Disneyland Monorail - Downtown Disney District Station (3 miles)
    • DLRR New Orleans Station (3.1 miles)
    • Drr Tomorrowland Station (3.2 miles)
    • Disneyland Monorail (3.2 miles)
    • Drr Toontown Station (3.3 miles)
    • Artic (3.5 miles)

    Restaurants

    • Disney California Adventure Park (2.7 miles)
    • Ghirardelli Soda Fountain & Chocolate Shop (2.7 miles)
    • Golden Road Brewing (2.8 miles)
    • Storytellers Cafe (2.9 miles)
    • Smokejumpers Grill (2.9 miles)
    • Soarin' Around the World (2.9 miles)
    • IHOP (3 miles)

    Parks

    • Faylane Park (2.8 miles)
    • Mile Square Regional Park (3.4 miles)
    • Willow Park (4 miles)
    • Steve Ambriz Memorial Park (6.1 miles)

    Cafes

    • Hollywood Land (2.8 miles)
    • Starbucks (2.9 miles)
    • La Brea Bakery Express (2.9 miles)
    • New Orleans Square (3.1 miles)
    • Jolly Holiday Bakery Cafe (3.1 miles)
    • Starbucks (3.1 miles)
    • Anaheim Packing District (4.5 miles)

    Hospitals

    • Choc (3.2 miles)
    • Kindred Hospital Westminster (4.4 miles)
    • Anaheim Regional Medical Center (5.7 miles)

    Places of Worship

    • Chinese Baptist Church (4.7 miles)

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