Encino Hospital Medical Center in Encino, CA

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Encino Hospital Medical Center in Encino, CA

Information last verified:

16237 Ventura Boulevard, Encino, CA 91436

For more information about senior living options: (844) 490-3973

4.1 from 110 reviews
5 stars
85
4 stars
1
3 stars
0
2 stars
2
1 stars
22

Overall Review of Encino Hospital Medical Center

Pros

  • pro The doctors here listen.
  • pro They were very thorough in assessing her.
  • pro They did not brush her off and stabilized her.
  • pro The care and personnel were great.
  • pro The medical team was excellent.
  • pro Everyone from reception to the doctor was welcoming and friendly.
  • pro The staff were amazing and provided excellent care.
  • pro The doctors, nurses, and entire team were kind and dedicated to their profession, with a great attitude and very attentive to their patients.
  • pro The ER staff were quick to attend and very caring.
  • pro The nursing staff, CNAs, and other professionals were professional and made treatment a breeze.
  • pro Encino Hospital is a gem; all staff work as a team and patient care is prioritized.
  • pro Dr. Smith and the ED team took great care and were highly professional.

Cons

  • pro The hospital’s service was horrible, with staff not taking responsibility for the patient’s condition.
  • pro The ER was described as the worst ever, with long waits and patients left untreated.
  • pro The nurses were extremely slow and incompetent.
  • pro The ER and rooms were dirty, indicating poor cleanliness.
  • pro A nurse mocked the patient, and the care was deemed unsafe and negligent.
  • pro Some doctors and staff were rude and unprofessional, with instances of belittling patients.
  • pro The billing department did not provide itemized bills, raising concerns of fraudulent billing.
  • pro Many reviewers would not recommend Encino Hospital and advised others to seek care elsewhere.

Review

Encino Hospital Medical Center is best suited for families seeking brisk, capable emergency care delivered by doctors who listen and nurses who deliver steady, compassionate support. The community tends to shine when a rapid assessment and an articulate explanation are valued: patients who want to understand what is happening, why tests are needed, and what the plan is for stabilization or discharge often find the ED teams thorough and reassuring. The facility earns strong marks from those who appreciate multilingual staff, attentive bedside manner, and a sense that the clinicians are genuinely engaged in resolving the acute issue at hand. For older adults with sudden medical needs, and for relatives who want clear prompts about next steps, Encino Hospital can be a practical, confidence-building first stop.

Those considering alternatives should note that Encino’s ER experience can vary enough to matter in high-stakes situations. Several reviews recount lengthy waits, occasional disorganization, and moments when patients felt dismissed or poorly treated. Instances of rude conduct or suboptimal communication, even by well-meaning staff, pop up in the feedback, as do concerns about billing practices and the lack of timely, transparent itemized charges. For families who prioritize uniform, consistently warm interactions, minimal waiting, or comprehensive care across a broad range of specialties, a larger or differently structured facility in the Valley might feel more predictable. In short, Encino remains compelling for urgent care, but not every visit will measure up to the best-case experiences described by some patients.

The strongest pros at Encino offset many of the notable cons when the focus is emergency stabilization and rapid diagnostics. The doctors are frequently praised for being thorough, patient-centered, and capable of drilling down to root causes, then communicating the plan with care. Nurses and support staff are repeatedly described as attentive, skilled, and often memorable in their kindness, with certain individuals singled out for exceptional bedside manner. When effective teamwork coalesces, intake, imaging, lab, and the ED physicians, the turnaround can be swift, with quick pain relief, prompt imaging reads, and clear discharge instructions. These strengths make Encino a reliable option for urgent problems where time matters; the favorable clinical outcomes and personal attention can sharply offset the anxiety of an ER visit.

However, the main drawbacks, especially around wait times, consistency of care, and administrative friction, cannot be dismissed. A pattern emerges of some patients experiencing long holds in waiting rooms or delays before care is provided, even during clearly urgent presentations. Communications gaps, alleged dismissiveness, and occasional disorganization have left certain families frustrated and feeling that advocacy was needed to secure appropriate attention. The psychiatric unit experiences, as reflected in at least one highly negative account, also raise red flags for families evaluating long-term, non-emergency care. These factors underscore a utilitarian reality: Encino excels when the clinical team is fully aligned and the department is well staffed, but variability can undermine peace of mind in more complex or emotionally charged scenarios.

Practical decision guidance follows from these realities. For emergencies, approach Encino with a plan: identify your top concerns, request timely updates from the care team, and do not hesitate to seek escalation if waits grow prolonged or explanations are unclear. If the encounter involves ongoing pain, a lingering condition, or discharge planning, insist on a written, layperson-friendly summary of the diagnosis, tests performed, and the exact follow-up steps. When the bill arrives, demand an itemized statement and question any charges that seem unexplained. Family members should also recognize the value of specific staff personalities who consistently deliver excellence; when a nurse or physician earns praise, consider requesting those clinicians by name to maintain continuity of care during a stay or subsequent visits.

In the larger picture, Encino Funeral Hospital… just kidding, Encino Hospital, presents a nuanced mix of strengths and vulnerabilities. The ER environment can be a lifeline that clinicians reliably convert into tangible relief, particularly for those needing rapid workups and clear, compassionate explanations. Yet the experience is not uniformly flawless, and patient advocacy often becomes a necessary component of care. For families weighing options, Encino should be in the running for acute emergencies and short-term hospital needs, with the caveat that a few visits may demand additional navigation efforts to obtain ideal service, transparent billing, and consistent bedside empathy. When a calm, focused ER team and a history of positive clinician relationships are the priority, Encino Hospital remains a sensible, capable choice.

Features

Housing

  • 28 resident community capacity 28 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (8 miles away) Burbank-Glendale-Pasadena (8 miles away)
  • Los Angeles International (16 miles away) Los Angeles International (16 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Encino Hospital Medical Center, located in Encino, CA, offers a comprehensive assisted living community for seniors in need of extra support and care. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

The community features fully furnished accommodations with cable or satellite TV and Wi-Fi/high-speed internet access, allowing residents to stay connected and entertained at all times. Residents also have access to a dining room where they can enjoy delicious meals prepared by the skilled kitchen staff. Special dietary restrictions are accommodated to ensure everyone's needs are met.

Encino Hospital Medical Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure residents receive their prescribed medications on time. A mental wellness program is offered to promote emotional well-being among residents.

Residents have the opportunity to participate in a variety of activities designed to enhance their quality of life. Resident-run activities help foster a sense of community while scheduled daily activities provide entertainment and engagement for all residents.

The location of Encino Hospital Medical Center offers convenience with many amenities nearby. Cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and theaters are just a short distance away. This allows residents to easily access any additional services or recreational opportunities they may desire.

Overall, Encino Hospital Medical Center's assisted living community provides a comfortable living environment with top-notch care services and amenities that cater to the unique needs of each resident.

Nearby Places of Interest

This part of Encino, California offers a convenient and accessible location for senior living. With multiple pharmacies like CVS and Valley Drug & Compounding nearby, access to necessary medications and healthcare supplies is readily available. There are also a variety of dining options ranging from fast food chains like McDonald's to sit-down restaurants like Chili's Grill & Bar. In terms of recreational activities, seniors can enjoy parks such as Lake Balboa Park and the Encino Bike Path for outdoor exercise and relaxation. Medical care is easily accessible with nearby physicians at Southern California Orthopedic Institute and the Mid-Valley Comprehensive Health Center. Transportation options include the Van Nuys Airport and the FlyAway Bus Terminal to LAX for any travel needs. Additionally, cafes like Starbucks provide cozy spots for socializing and enjoying a cup of coffee. Places of worship such as St Michael & All Angels cater to spiritual needs, while hospitals like Kaiser Permanente Emergency offer peace of mind in case of medical emergencies. Overall, this area provides a mix of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment in Encino.

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • Valley Drug & Compounding (0.9 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3 miles)

Restaurants

  • McDonald's (0.7 miles)
  • The Stand American Classics Redefined (1 miles)
  • Chili's Grill & Bar (1.3 miles)
  • Uncle Bernie's Deli (1.7 miles)
  • In-N-Out Burger (2.2 miles)
  • McDonald's (2.7 miles)
  • McDonald's (3 miles)

Theaters

  • Regal Sherman Oaks Galleria (1.2 miles)

Parks

  • Lake Balboa Park (2.2 miles)
  • Encino Bike Path (2.4 miles)
  • Van Nuys Sherman Oaks Park (2.6 miles)
  • Coldwater Canyon Park (5 miles)
  • Franklin Canyon Park (5.1 miles)
  • Fryman Canyon Park (5.7 miles)
  • Serrania Park (5.7 miles)

Physicians

  • Southern California Orthopedic Institute (2.9 miles)
  • Mid-Valley Comprehensive Health Center (4 miles)
  • UCLA Stein Eye Institute Westwood (6.9 miles)
  • UCLA Health Woodland Hills (7 miles)

Transportation

  • Van Nuys Airport (VNY) (3.1 miles)
  • Van Nuys FlyAway Bus Terminal to LAX (3.6 miles)
  • North Hollywood Metro Station (6.4 miles)
  • Universal City Metro Station (7.2 miles)

Cafes

  • Starbucks (3.7 miles)
  • Winnetka Bowl (5.4 miles)
  • Starbucks (6.5 miles)
  • Starbucks (6.6 miles)
  • Porto's Bakery & Cafe (6.7 miles)
  • Starbucks (6.8 miles)
  • Starbucks (7.1 miles)

Places of Worship

  • St Michael & All Angels (4.5 miles)
  • Immanuel Bible Church (6 miles)

Hospitals

  • Kaiser Permanente Emergency (5.3 miles)
  • Veterans Administration (6 miles)

Frequently Asked Questions

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