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4.1 from 120 reviews
5 stars
92
4 stars
1
3 stars
1
2 stars
2
1 stars
24
Overall Review of Encino Hospital Medical Center
common38 reviews mention this
Kind, attentive staff shows up
Residents and families frequently describe staff as kind, attentive, and professional.
Across many reviews, people emphasize respectful treatment from reception through nursing and doctors. Several reviewers also mention clear explanations and thorough bedside care, and a number of families say their needs were met quickly. Even when a review is critical overall, it often still acknowledges that many nurses were genuinely caring and trying their best.
caveat7 reviews mention this
ER visits can feel slow
Some reviewers report long waits for symptoms to be addressed.
A recurring theme is delays in being seen, receiving tests, or getting medication, with multiple reviewers describing hours of waiting after arrival. Some accounts tie the problem to understaffing or difficulty reaching staff, including situations where call lights were not answered promptly. A few reviews also describe slow turnaround for scan reads and follow-up information.
caveat6 reviews mention this
Communication and bedside manners vary
Some experiences describe disrespectful or dismissive interactions.
While many reviews praise bedside manner, several negative reviews describe rude or standoff behavior, limited introductions or explanations, or frustration when questions were raised. There are also accounts that describe residents or family feeling dismissed despite ongoing pain or serious symptoms. The pattern that emerges is that communication quality is not consistent across visits.
common3 reviews mention this
Dining and diet options matter
Food shows up in reviews, and the community offers specialty diets.
A few reviewers mention food positively, including praise for a meal during a stay. The community also formally supports dietary needs through diabetes-related and special-diet meal planning, which aligns with how dining needs are described in at least some reviews. Overall, dining appears less central than care, but it does come through as a practical part of the experience.
caveat2 reviews mention this
Cleanliness is sometimes questioned
A small number of reviews raise cleanliness concerns.
Some negative reviews mention the waiting room or rooms not being clean, including comments about bugs and an unclean environment. Other reviews describe the hospital as clean and well kept, so opinions appear mixed rather than uniform. If cleanliness matters most to you, it may be worth reviewing multiple recent experiences.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
28 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Burbank-Glendale-Pasadena (8 miles away)
Los Angeles International (16 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Encino, California offers a convenient and accessible location for senior living. With multiple pharmacies like CVS and Valley Drug & Compounding nearby, access to necessary medications and healthcare supplies is readily available. There are also a variety of dining options ranging from fast food chains like McDonald's to sit-down restaurants like Chili's Grill & Bar. In terms of recreational activities, seniors can enjoy parks such as Lake Balboa Park and the Encino Bike Path for outdoor exercise and relaxation. Medical care is easily accessible with nearby physicians at Southern California Orthopedic Institute and the Mid-Valley Comprehensive Health Center. Transportation options include the Van Nuys Airport and the FlyAway Bus Terminal to LAX for any travel needs. Additionally, cafes like Starbucks provide cozy spots for socializing and enjoying a cup of coffee. Places of worship such as St Michael & All Angels cater to spiritual needs, while hospitals like Kaiser Permanente Emergency offer peace of mind in case of medical emergencies. Overall, this area provides a mix of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment in Encino.
Pharmacies
CVS Pharmacy (0.3 miles)
Valley Drug & Compounding (0.9 miles)
CVS Pharmacy (1.4 miles)
CVS Pharmacy (1.9 miles)
CVS Pharmacy (2.4 miles)
CVS Pharmacy (2.8 miles)
Walgreens (3 miles)
Restaurants
McDonald's (0.7 miles)
The Stand American Classics Redefined (1 miles)
Chili's Grill & Bar (1.3 miles)
Uncle Bernie's Deli (1.7 miles)
In-N-Out Burger (2.2 miles)
McDonald's (2.7 miles)
McDonald's (3 miles)
Theaters
Regal Sherman Oaks Galleria (1.2 miles)
Parks
Lake Balboa Park (2.2 miles)
Encino Bike Path (2.4 miles)
Van Nuys Sherman Oaks Park (2.6 miles)
Coldwater Canyon Park (5 miles)
Franklin Canyon Park (5.1 miles)
Fryman Canyon Park (5.7 miles)
Serrania Park (5.7 miles)
Physicians
Southern California Orthopedic Institute (2.9 miles)
Encino Hospital Medical Center on seniors.fyi includes 19 photos including images showing healthcare, building, architecture, interior, exterior, parking, lobby, waiting area, and more.
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