Serenity Manor

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Serenity Manor

Serenity Manor

4934 Swinton Ave, Encino, CA 91436

For more information about senior living options: (844) 490-3973

3.8 from 4 reviews
5 stars
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Board and Care Home Memory Care

Pricing

At Serenity Manor, the monthly costs for accommodations stand at $7,000 for both private rooms and studios. This pricing reflects a premium service level in an environment designed for comfort and care. In comparison, Los Angeles County offers lower average rates, with private rooms costing around $4,197 and studios slightly less at $4,172. Meanwhile, the broader California state averages show even more competitive figures at approximately $3,939 for private rooms and $4,145 for studios. While Serenity Manor's fees are significantly higher than these regional averages, they may be justified by specialized services or enhanced amenities that cater to residents seeking a distinctive living experience.

Room TypeSerenity ManorLos Angeles CountyCalifornia
Private$7,000$4,197$3,939
Studio$7,000$4,172$4,145

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    Overall Review

    Pros

    • pro The staff at Serenity Manor is described as amazing, very caring, and extremely responsive, making a difficult time much easier for families.
    • pro Michelle and her team receive high praise for their compassion and support during challenging moments.
    • pro The caregivers are noted to be friendly and helpful, contributing to a positive experience for residents.
    • pro The community environment is highlighted as clean, fresh, and welcoming.
    • pro Residents enjoy delicious homemade meals and a peaceful atmosphere filled with love.
    • pro The owners are proactive in ensuring the well-being of residents, even visiting them during hospital stays.
    • pro Families feel relieved knowing their loved ones are safe and well cared for in such nurturing surroundings.

    Cons

    • pro The food at the facility was mediocre.
    • pro Activities mainly consisted of leaving residents in front of a large TV that was constantly on.
    • pro The policy of charging $10/day for extra "care" without itemized bills is considered neither legal nor ethical by Human Services in LA.
    • pro Retroactive application of cumulative care charges prevents prorated refunds, leading to financial loss for families when their relative passes away.
    • pro The reviewer expresses a refusal to place a family member in Chateau Le Petit again due to dissatisfaction with the policies and care provided.

    Review

    In the realm of senior care facilities, experiences can vary dramatically from one individual to another, as evidenced by a collection of reviews regarding two distinct establishments: Serenity Manor and Chateau Le Petit. These reviews illuminate the nuanced nature of caregiving environments, showcasing both commendable practices and critical concerns about service quality and transparency in billing.

    Serenity Manor has received glowing recommendations from families who have entrusted their loved ones to its care. One reviewer shared that their mother spent her final month at the facility and praised the exceptional standard of care provided by Michelle and her team. The reviewer emphasized how caring, responsive, and compassionate the staff were during a profoundly challenging time for both the resident and her family. This emphasis on empathy was a common theme throughout other positive reviews as well, where caregivers were described as not just fulfilling their duties but doing so with an extraordinary level of kindness that made difficult moments much more manageable.

    Another highlight from reviews of Serenity Manor was the cleanliness and welcoming atmosphere of the facility itself. Families noted that it felt like a home rather than an institution; this sentiment was echoed in comments about how well-maintained the environment was. One granddaughter mentioned how impressed she was with her grandmother’s caregiver's friendliness and attentiveness—and this praise extended to all staff members. The dining experience also seemed satisfactory; although some residents might have smaller appetites due to age-related factors, those who dined at Serenity Manor found meals to be enjoyable.

    Conversely, sentiments surrounding Chateau Le Petit present a contrasting narrative. One review detailed a less-than-satisfactory experience during an eight-month stay for a father who ultimately passed away in the facility’s care. This reviewer expressed discontent with several aspects, including the quality of food being mediocre at best and activities offered being limited—more akin to sedentary television-watching sessions than engaging or meaningful social interactions. A particularly troubling issue raised was related to billing practices; they criticized what they deemed as opaque extra charges for additional "care," which could retroactively wipe out prorated refunds upon a resident's passing—an unsettling claim that suggested potentially unethical business practices.

    Yet amidst these criticisms arose another perspective on Chateau Le Petit that painted a more favorable picture. Another reviewer highlighted exceptional care received there during their mother's last six months of life. They shared heartwarming stories about homemade meals offered daily, which contributed positively to their loved one's quality of life within those walls. The peaceful community atmosphere fostered camaraderie among residents, showcasing love and warmth in daily interactions—a stark contrast to critiques regarding inactivity from earlier observations.

    The sense of relief felt by families when placing loved ones in such homes cannot be overstated; one daughter expressed profound gratitude for feeling assured that her mother was safe under attentive supervision while living across the country on the East Coast—an emotional concern for many family members with similar geographic challenges regarding eldercare decisions.

    Ultimately, these reviews serve as testimonies to both ends of the care spectrum available within senior living environments like Serenity Manor and Chateau Le Petit. While some experiences resonate with happiness derived from attention, compassion, and well-being reflected through loving exchanges between staff members and residents alike, others elicit cautionary tales highlighting concerning operational practices that could significantly impact families during vulnerable times. Readers are left with vital insights into what differentiates exemplary care from experiences marred by issues stemming from service delivery or ethical ambiguity in financial dealings—reminders for potential clients seeking suitable spaces for their loved ones’ remaining years.

    Features

    Types of Care

    • Board and Care Home Board and Care Home
    • Memory Care Memory Care

    Amenities

    • Activities off-site Activities off-site
    • Activities on-site Activities on-site
    • Bath tubs Bath tubs
    • Devotional services off-site Devotional services off-site
    • Devotional services on-site Devotional services on-site
    • Indoor common areas Indoor common areas
    • Outdoor common areas Outdoor common areas
    • Private Private
    • Respite or short term stays offered Respite or short term stays offered
    • Wheelchair accessible showers Wheelchair accessible showers

    Dining

    • Meals provided Meals provided
    • Vegetarian Vegetarian

    Activities

    • Activities off-site Activities off-site
    • Activities on-site Activities on-site
    • Devotional activities offsite Devotional activities offsite
    • Devotional activities on-site Devotional activities on-site

    Description

    Serenity Manor in Encino, CA is a charming assisted living community that specializes in providing top-quality memory care services. With a focus on memory support, our dedicated staff is trained to provide personalized care and attention to each resident, ensuring their comfort and well-being.

    Our community boasts a variety of amenities designed to enhance the daily lives of our residents. From engaging activities held on-site to devotional services both on and off-site, we strive to create an enriching and fulfilling environment for our residents. Our indoor and outdoor common areas offer spaces for socializing and relaxation, while our private accommodations provide a sense of comfort and privacy.

    For those who require respite or short term stays, Serenity Manor offers flexible options to meet individual needs. We are proud to provide wheelchair accessible showers for the convenience and safety of our residents.

    When it comes to dining, we cater to various dietary preferences including vegetarian options. Our delicious meals are carefully prepared with nutritional needs in mind, ensuring that each resident receives a balanced diet.

    In terms of location, Serenity Manor enjoys proximity to several amenities in the surrounding area. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters nearby. This convenient location allows our residents easy access to essential services while also encouraging them to explore their surroundings.

    At Serenity Manor in Encino, CA, we prioritize the overall well-being of our residents by providing excellent memory care services coupled with a range of amenities that foster engagement and enjoyment. Our compassionate staff is dedicated to creating an inclusive and supportive community where each resident can thrive.

    Nearby Places of Interest

    This part of Encino, California offers a convenient and well-equipped environment for senior living. With multiple CVS pharmacies nearby, as well as reputable physicians at facilities like the Southern California Orthopedic Institute and UCLA Health Woodland Hills, residents have easy access to healthcare services. The area also boasts a variety of dining options such as Chili's Grill & Bar and Uncle Bernie's Deli, along with recreational opportunities at parks like Lake Balboa Park and theaters like Regal Sherman Oaks Galleria. Additionally, transportation options including Van Nuys Airport and nearby Metro stations provide accessibility for seniors looking to explore beyond the neighborhood. Places of worship like St Michael & All Angels are also available for spiritual fulfillment, while hospitals such as Kaiser Permanente Emergency and Veterans Administration offer peace of mind in case of medical emergencies. Overall, this part of Encino provides a balanced mix of amenities that cater to the needs and interests of seniors looking for a comfortable living environment.

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Valley Drug & Compounding (1 miles)
    • CVS Pharmacy (1.5 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (2.2 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3.1 miles)

    Restaurants

    • McDonald's (0.6 miles)
    • The Stand American Classics Redefined (1.1 miles)
    • Chili's Grill & Bar (1.4 miles)
    • Uncle Bernie's Deli (1.9 miles)
    • In-N-Out Burger (2.1 miles)
    • McDonald's (2.6 miles)
    • McDonald's (2.9 miles)

    Theaters

    • Regal Sherman Oaks Galleria (1 miles)

    Parks

    • Lake Balboa Park (2.1 miles)
    • Encino Bike Path (2.4 miles)
    • Van Nuys Sherman Oaks Park (2.4 miles)
    • Coldwater Canyon Park (4.9 miles)
    • Franklin Canyon Park (5 miles)
    • Fryman Canyon Park (5.6 miles)
    • Playground (5.7 miles)

    Physicians

    • Southern California Orthopedic Institute (2.7 miles)
    • Mid-Valley Comprehensive Health Center (3.9 miles)
    • UCLA Stein Eye Institute Westwood (6.9 miles)
    • UCLA Health Woodland Hills (7.1 miles)

    Transportation

    • Van Nuys Airport (VNY) (2.9 miles)
    • Van Nuys FlyAway Bus Terminal to LAX (3.4 miles)
    • North Hollywood Metro Station (6.2 miles)
    • Universal City Metro Station (7.1 miles)

    Cafes

    • Starbucks (3.6 miles)
    • Winnetka Bowl (5.5 miles)
    • Starbucks (6.4 miles)
    • Starbucks (6.5 miles)
    • Porto's Bakery & Cafe (6.7 miles)
    • Starbucks (7 miles)
    • Starbucks (7.2 miles)

    Places of Worship

    • St Michael & All Angels (4.5 miles)
    • Immanuel Bible Church (5.9 miles)

    Hospitals

    • Kaiser Permanente Emergency (5.1 miles)
    • Veterans Administration (5.9 miles)

    Frequently Asked Questions

    How much does it cost to live at Serenity Manor in Encino, CA?
    Where is Serenity Manor?
    Does Serenity Manor provide care for residents with dementia or Alzheimer's disease?

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