Royal Crest Health Care in Covina, CA

519 West Badillo Street, Covina, CA 91722

For more information about senior living options: (844) 490-3973

4.1 from 30 reviews
5 stars
23
4 stars
0
3 stars
0
2 stars
1
1 stars
6

Skilled Nursing Facility

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    Overall Review of Royal Crest Health Care

    Pros

    • pro The staff at Harvard Creek Post Acute are described as caring, attentive, and consistently communicative with families.
    • pro Families express immense gratitude for the dedication, support, and clear communication from the care team.
    • pro Patients regain strength and return home with minimal assistance thanks to the rehabilitation provided.
    • pro Therapists are praised for their daily focus on mobility, coordination, speech, and swallowing.
    • pro The facility is noted for being clean, welcoming, and home-like, contributing to a positive rehab experience.
    • pro The Director of Nursing, Nona, is frequently commended for advocacy, responsiveness, and leadership.
    • pro Tammy is highlighted as a caring staff member who helps residents and families feel part of the community.
    • pro Numerous staff members (e.g., Jayden, Coco, Maria, Sonia, Marietta, Pat) are acknowledged for their friendly, supportive presence.
    • pro The care team maintains strong communication with families, promptly addressing questions and concerns.

    Cons

    • pro The facility is horrible and the service is poor.
    • pro The nurses were slow to respond, leaving a patient waiting for help.
    • pro A patient was left in her feces for over 40 minutes.
    • pro They ran out of the cream for a patient's rashes and failed to treat her properly.
    • pro A father was neglected and mistreated, with a fall not reported and pneumonia developing.
    • pro The owner and staff were unprofessional, disrespectful, and disregarded family concerns.
    • pro The place is dangerous and not safe for loved ones; families are warned not to send anyone there.
    • pro The facility was filthy and residents were not kept clean or properly cared for.

    Review

    This Covina post-acute setting is best suited for families confronting rehabilitation after surgery, stroke, or a period of hospitalization where rapid gains in mobility and independence are realistic expectations. The anecdotes consistently highlight a small, neighborhood-feel facility with a strong therapy culture: daily, purpose-driven work by physical, occupational, and speech therapists aimed at restoring function, coordination, and the ability to manage daily tasks. Families often praise the speed and clarity of communication from the care team, which helps them stay aligned on progress and next steps. For those who want a home-like atmosphere where therapists drive the recovery plan and keep families in the loop, this community is a compelling match.

    Those who may want to consider alternatives are those whose priorities include heavy, ongoing medical supervision in a larger, more impersonal setting, or who require a higher guaranteed level of nursing responsiveness at all hours. A subset of reviews raises red flags about safety and consistency in care - claims of neglect, delayed responses from nurses, and at least one account of residents not receiving timely assistance. While these views are not universal, they signal that governance, accountability, and reliable incident handling are critical factors to verify before moving forward. If the emphasis is on bulk staffing, extensive medical complexity, or a robust, institution-wide safety record, exploring other facilities may be prudent.

    On the upside, the facility's advantages are striking. The therapeutic program is described as vigorous and well-coordinated, with therapists focusing on mobility, balance, swallowing, and speech to push patients toward independence. Families repeatedly note that nurses and CNAs show up consistently, with nurses like the Director of Nursing taking an active role in bedside care, medication checks, and timely follow-up on concerns. The culture of care feels personal and devoted, with staff who remember residents, greet families warmly, and sustain a steady stream of communication about daily progress and setbacks. Cleanliness, a calm, homey atmosphere, and accessible staff who make families feel part of the community further reinforce the decision to pursue rehab here.

    Yet the most consequential concerns center on safety and responsiveness. A minority of reviews describe situations where assistance was not promptly provided, or where a resident experienced neglect or distress for extended periods. Specific accounts - ranging from delayed restroom help to allegations about not addressing medical or hygiene needs promptly - cast a shadow over what is otherwise a bright picture of rehabilitation success. These reports must be weighed seriously, because they touch on the core trust families place in a facility to protect and promptly assist vulnerable residents. The recognition that such experiences exist - whether isolated or systemic - means due diligence is essential when considering placement.

    Despite the occasional warning, many families celebrate meaningful outcomes. Multiple residents regained substantial function, walked again, and demonstrated confidence in going home with only minimal ongoing support. The staff's willingness to communicate, advocate, and tailor plans to individual needs stands out as a defining strength. The leadership team - especially the Director of Nursing and the activities and office staff who manage transitions and insurance matters - receives frequent praise for responsiveness and professional demeanor. The environment, including well-kept common areas and the park-like exterior space, appears conducive to recovery and comfort, which matters when families must place a loved one in care for weeks or months.

    Practical decision guidance follows from these observations. Prospective families should verify the current leadership tone and nurse-to-patient ratios, and request to speak directly with the Director of Nursing and the head of rehabilitation to gauge responsiveness and walk through a typical day. It is crucial to gather direct references from families who recently navigated similar rehab trajectories and to tour the facility, focusing on therapy schedules, discharge planning, and the mechanism for escalating concerns. If the goal centers on aggressive rehabilitation in a small, homey setting, this community can be an excellent fit - provided that the safety and accountability questions raised by a subset of reviewers are fully investigated and addressed before admission.

    Features

    Housing

    • 59 resident community capacity 59 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Ontario International (17 miles away) Ontario International (17 miles away)
    • Long Beach (Daugherty) (24 miles away) Long Beach (Daugherty) (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Royal Crest Health Care in Covina, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    The community boasts a variety of amenities for residents to enjoy, including a beauty salon where they can pamper themselves, cable or satellite TV for their entertainment needs, and a computer center for staying connected with loved ones. There is also a dining room where residents can enjoy delicious meals prepared by the staff in a restaurant-style setting.

    For those who like to stay active, there is a fitness room available as well as an outdoor space and garden for relaxing or taking leisurely walks. The gaming room provides opportunities for friendly competition and entertainment, while the small library offers a quiet place for reading and relaxation.

    Residents at Royal Crest Health Care receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure that residents receive their medications on time and as prescribed. The community also offers special dietary restrictions such as diabetes diets and meal preparation services.

    Transportation arrangements are available both for non-medical purposes such as shopping or outings, as well as transportation to doctors' appointments. Move-in coordination services are provided to assist new residents during the transition process.

    In addition to the extensive amenities and care services offered, Royal Crest Health Care is conveniently located near various establishments such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows residents easy access to essentials and opportunities for social engagement within the local community.

    Overall, Royal Crest Health Care in Covina, CA is committed to providing high-quality care in a comfortable environment while offering an array of amenities and services designed to enhance the lives of its residents.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • CVS Pharmacy (0.5 miles)
    • Walgreens (0.5 miles)
    • CVS Pharmacy (0.7 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3.3 miles)

    Hospitals

    • Rowland Convalescent Hospital (0.6 miles)
    • Kindred Hospital San Gabriel Valley (1 miles)
    • City Of Hope (5.1 miles)
    • Hope (5.1 miles)
    • Kaiser Permanente Baldwin Park Medical Center (5.2 miles)
    • Casa Bonita (6 miles)
    • Pomona Valley Hospital Medical Center (8.5 miles)

    Cafes

    • Starbucks (0.8 miles)
    • Starbucks (1.4 miles)
    • Panera Bread (2.3 miles)
    • Porto's Bakery & Cafe (2.3 miles)
    • The Donut Man (4.1 miles)
    • Starbucks (6.6 miles)
    • Flo's Coffee Shop (6.7 miles)

    Restaurants

    • In-N-Out Burger (1.5 miles)
    • In-N-Out Burger (2 miles)
    • Raging Waters (5.1 miles)
    • In-N-Out Burger (5.5 miles)
    • Chick-Fil-A (5.5 miles)
    • McDonald's (5.8 miles)
    • Master Fresh Donuts (6.3 miles)

    Physicians

    • Glendora Dentistry (3.7 miles)
    • Healthcare Partners (5.1 miles)
    • Foothill Dermatology Medical Center (5.3 miles)
    • Kaiser Permanente Diamond Bar Medical Offices (7.2 miles)
    • Healthcare Partners Medical Group (7.8 miles)
    • Chapparal Medical Group (8.7 miles)
    • Inland Neurosurgery Institute (8.8 miles)

    Places of Worship

    • Real Life (3.7 miles)
    • Calvary Chapel Golden Springs (7.3 miles)
    • First Evangelical Church Arcadia (7.8 miles)
    • Arcadia Chinese Baptist Church (8.3 miles)
    • Charisma Life Church (8.8 miles)

    Parks

    • Creekside Park (4.3 miles)
    • Frank G. Bonelli Regional Park (4.9 miles)
    • Pantera Park (8 miles)
    • Arcadia County Park (8.4 miles)
    • Live Oak Park (8.6 miles)
    • Rosemead Park (9.6 miles)

    Theaters

    • AMC Puente Hills 20 (6.5 miles)
    • 0206 Amc Bar Santa Ani (9.2 miles)

    Transportation

    • Metro - Monrovia Station (6.7 miles)
    • Pomona Station (8.4 miles)

    Frequently Asked Questions

    Where is Royal Crest Health Care?

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