Royal Crest Health Care

519 West Badillo Street, Covina, CA 91722

For more information about senior living options: (844) 490-3973

4.1 from 30 reviews
5 stars
23
4 stars
0
3 stars
0
2 stars
1
1 stars
6

Skilled Nursing Facility

Overall Review of Royal Crest Health Care

Pros

  • pro Harvard Creek Post Acute Center in Covina is described as a five-star facility for caring for loved ones.
  • pro The staff are caring, compassionate, and consistently keep families informed.
  • pro Therapists work daily on mobility, coordination, speech, and swallowing, supporting strong recoveries.
  • pro Residents are treated with kindness, dignity, and respect by the nursing and therapy teams.
  • pro The facility is clean, well-managed, and maintains strong safety precautions, including during Covid.
  • pro Nona, the Director of Nursing, is highlighted for advocacy and effective leadership.
  • pro The administration and office staff are easy to work with, making transitions smoother for families.
  • pro Families feel supported and part of the community thanks to open communication and friendly staff.
  • pro Patients often return home and live independently with minimal assistance after rehabilitation.
  • pro The staff are quick to follow up on concerns and keep care plans updated.
  • pro Therapists keep residents engaged during sessions, making rehabilitation meaningful and effective.
  • pro Reviewers frequently mention the caring and attentive nurses and aides, including regular updates on patient status.

Cons

  • pro The reviewer described Harvard Creek as horrible, with the service deemed poor.
  • pro The reviewer stated that nurses were slow to respond to residents' needs.
  • pro A resident requesting restroom assistance was allegedly ignored and not comforted.
  • pro The reviewer alleged that a resident died and nurses discussed leaving it for the next shift and protecting each other.
  • pro The reviewer claimed a mother was left in feces on two occasions for over 40 minutes.
  • pro The reviewer advised others not to send their loved ones there.

Review

Across multiple testimonials, Harvard Post Acute in Covina and Harvard Creek Post Acute Rehabilitation emerge as places many families turn to for skilled, attentive care during difficult times. The overarching tone is one of gratitude and relief: a belief that the people who work there truly care, communicate openly, and help patients regain independence. The stories come from family members who watched loved ones move from quiet vulnerability to confidence and mobility, often over weeks or months, and they consistently credit the staff for the transformation.

One mother's experience at Harvard Post Acute in Covina is a powerful example. When she arrived, she could do nothing for herself. Yet through the dedication, support, and clear communication of the entire team, she made tremendous progress. The reviewers emphasize how the staff listened, explained plans, and kept family members informed every step of the way. Thanks to this collaborative care, she was able to return home and live independently with only minimal assistance - an outcome that left her family deeply grateful and eager to recommend the facility to others seeking thoughtful rehabilitation and personalized attention.

Similarly, a long-term stay - 100 days - at Harvard Creek Post Acute Rehabilitation is described as a transformative journey for a husband who arrived bedridden. Therapists worked daily, focusing on mobility, coordination, speech, and swallowing. The family highlights not only the clinical outcomes but the consistently high standards and ongoing attention from everyone on the team. They recall a warm, patient, and accommodating culture where staff were willing to answer questions and respect family concerns. The end result was a remarkable improvement in independence, with the patient leaving able to manage his needs on his own. The reviewers repeatedly credit the care team for maintaining an atmosphere of kindness, dignity, and respect throughout a challenging rehabilitation process.

Personal experiences shared by families extend beyond clinical milestones to the human touch that characterizes daily life at these facilities. In one account, Janet's early, compassionate outreach helped set a tone of confidence during the initial search for a rehab home for a mom. The family appreciated being allowed to stay with their loved one at first and witnessing the daily dedication of the staff - cleaning, feeding those unable to feed themselves, and a therapy team that actively supported recovery. The narrative stresses the importance of communication, as well as the emotional support and hugs that helped both patient and family feel cared for. The reviewer even notes a strong sense of gratitude - so strong that she felt she could give "10 stars" for the experience.

Other family voices recount longer stays that proved equally meaningful. One dad's 20 days at Harvard Creek involved both day and night staff who were consistently present and responsive. The patient's family appreciated knowing he was in good hands whenever they had to leave him behind, and they valued the open lines of communication with nursing and office staff. The sentiment is that the facility's team works in unison, bringing patience and reassurance to families during a stressful transition, with doctors, nurses, and therapists coordinating to support gradual recovery and return to normal life.

Not every review is perfectly satisfied. At least one account voices serious concerns about care quality, describing delays in nurse responsiveness, neglect of a neighboring patient, and distressing moments where a resident was left unattended during a painful experience. The reviewer warns others not to send loved ones to the facility. This stark perspective stands in contrast to the preponderance of positive testimonials and underscores that experiences can vary for families and residents. It serves as a reminder that any care setting must be continually evaluated and held to high standards of safety, dignity, and timely attention.

Against that backdrop, the majority of reviews highlight an exceptionally nurturing environment at Harvard Creek. Families emphasize how the leadership - particularly the Director of Nursing, Nona - advocates for patients and maintains open channels of communication with families. Nona, along with other key staff such as Zelyn, Claudia, Jasmine, and the broader nursing team, are repeatedly described as caring, attentive, and quick to follow up on concerns. The office staff, including Ms. Marietta and Ms. Pat, are praised for accessibility and professionalism, making it easier for families to navigate questions about care plans and progress. Tammy is singled out as someone who goes above and beyond to help residents feel part of a community, while Jaydem and Coco greet visitors warmly, and Maria, Sonia, and Jose help maintain a comfortable, clean, and well-managed environment. The overall impression is of a cohesive, compassionate team that treats residents with dignity and respect.

Cleanliness and safety are also highlighted in these accounts, with particular emphasis on how the facilities managed operations during the pandemic and maintained rigorous standards of hygiene. One reviewer notes that the facility remained clean and well-managed from the inside out, which contributed to a sense of safety and trust for families during visits. The combination of attentive nursing care, responsive administration, and an environment designed to support rehabilitation appears repeatedly as a central strength.

Taken together, these experiences paint a picture of a rehabilitation network where dedicated clinicians, nurses, therapists, and administrative staff collaborate to help patients regain independence while keeping families informed and involved. The stories vary in detail and tone - from triumphant recoveries and heartfelt thanks to candid warnings - yet they converge on a core message: when staff communicate clearly, treat residents with kindness and dignity, and maintain high clinical and hygienic standards, patients often surpass their own expectations and families feel confident recommending Harvard Post Acute and Harvard Creek to others seeking skilled, compassionate rehabilitation care.

Features

Housing

  • 59 resident community capacity 59 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (17 miles away) Ontario International (17 miles away)
  • Long Beach (Daugherty) (24 miles away) Long Beach (Daugherty) (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Royal Crest Health Care in Covina, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a variety of amenities for residents to enjoy, including a beauty salon where they can pamper themselves, cable or satellite TV for their entertainment needs, and a computer center for staying connected with loved ones. There is also a dining room where residents can enjoy delicious meals prepared by the staff in a restaurant-style setting.

For those who like to stay active, there is a fitness room available as well as an outdoor space and garden for relaxing or taking leisurely walks. The gaming room provides opportunities for friendly competition and entertainment, while the small library offers a quiet place for reading and relaxation.

Residents at Royal Crest Health Care receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure that residents receive their medications on time and as prescribed. The community also offers special dietary restrictions such as diabetes diets and meal preparation services.

Transportation arrangements are available both for non-medical purposes such as shopping or outings, as well as transportation to doctors' appointments. Move-in coordination services are provided to assist new residents during the transition process.

In addition to the extensive amenities and care services offered, Royal Crest Health Care is conveniently located near various establishments such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows residents easy access to essentials and opportunities for social engagement within the local community.

Overall, Royal Crest Health Care in Covina, CA is committed to providing high-quality care in a comfortable environment while offering an array of amenities and services designed to enhance the lives of its residents.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.3 miles)

Hospitals

  • Rowland Convalescent Hospital (0.6 miles)
  • Kindred Hospital San Gabriel Valley (1 miles)
  • City Of Hope (5.1 miles)
  • Hope (5.1 miles)
  • Kaiser Permanente Baldwin Park Medical Center (5.2 miles)
  • Casa Bonita (6 miles)
  • Pomona Valley Hospital Medical Center (8.5 miles)

Cafes

  • Starbucks (0.8 miles)
  • Starbucks (1.4 miles)
  • Panera Bread (2.3 miles)
  • Porto's Bakery & Cafe (2.3 miles)
  • The Donut Man (4.1 miles)
  • Starbucks (6.6 miles)
  • Flo's Coffee Shop (6.7 miles)

Restaurants

  • In-N-Out Burger (1.5 miles)
  • In-N-Out Burger (2 miles)
  • Raging Waters (5.1 miles)
  • In-N-Out Burger (5.5 miles)
  • Chick-Fil-A (5.5 miles)
  • McDonald's (5.8 miles)
  • Master Fresh Donuts (6.3 miles)

Physicians

  • Glendora Dentistry (3.7 miles)
  • Healthcare Partners (5.1 miles)
  • Foothill Dermatology Medical Center (5.3 miles)
  • Kaiser Permanente Diamond Bar Medical Offices (7.2 miles)
  • Healthcare Partners Medical Group (7.8 miles)
  • Chapparal Medical Group (8.7 miles)
  • Inland Neurosurgery Institute (8.8 miles)

Places of Worship

  • Real Life (3.7 miles)
  • Calvary Chapel Golden Springs (7.3 miles)
  • First Evangelical Church Arcadia (7.8 miles)
  • Arcadia Chinese Baptist Church (8.3 miles)
  • Charisma Life Church (8.8 miles)

Parks

  • Creekside Park (4.3 miles)
  • Frank G. Bonelli Regional Park (4.9 miles)
  • Pantera Park (8 miles)
  • Arcadia County Park (8.4 miles)
  • Live Oak Park (8.6 miles)
  • Rosemead Park (9.6 miles)

Theaters

  • AMC Puente Hills 20 (6.5 miles)
  • 0206 Amc Bar Santa Ani (9.2 miles)

Transportation

  • Metro - Monrovia Station (6.7 miles)
  • Pomona Station (8.4 miles)

Frequently Asked Questions

Where is Royal Crest Health Care?

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