Information last verified:
519 West Badillo Street, Covina, CA 91722
For more information about senior living options: (844) 490-3973
They were met with warmth and friendliness from the staff, who made them feel welcome. The facility was very clean, organized, and well run. Everyone cared for her as a patient and treated her like family. Harvard Creek Post Acute is described as a home away from home. The staff’s dedication, support, and clear communication helped her make tremendous progress. With their care, she was able to return home and now lives independently with minimal assistance. The therapists worked daily on mobility, coordination, speech, and swallowing, aiding recovery. The staff were accommodating, understanding, and patient with all questions. The overall experience is highly recommended by families.
They described the facility as horrible with poor service, even though the therapists were praised. They alleged nurses were slow to respond and failed to assist a patient in need, including neglecting a resident who later died. They claimed staff discussed leaving concerns for the next shift and protected each other instead of addressing issues. They stated a patient was left in feces on two occasions, with about a 40-minute wait for care. They accused Kenny, the owner, of being money-driven and not caring for the elderly. They described the place as filthy and unsanitary and advised others not to send loved ones there. They claimed neglect contributed to a patient’s pneumonia after a fall that was not reported.This Covina post-acute community is best suited for families seeking a compact, home-like setting that delivers real rehabilitation momentum. It is especially appropriate for seniors who need skilled therapy after a surgery, stroke, or other mobility setback and whose families want daily progress toward independence coupled with attentive, proactive staff. The environment tends to reward residents who respond to a structured routine, consistent therapy schedules, and frequent, clear updates to families. In short, for rehab-focused goals in a smaller campus where staff interactions feel personal and the atmosphere is warm, this community stands out.
There are clear reasons to consider alternatives for those whose priorities lie beyond rehab momentum or who require more uniform, round-the-clock medical oversight. The strongest caveat is the variability in experiences reported by families, particularly around safety, responsiveness, and day-to-day care. When safety nets are a primary concern, such as robust nursing coverage, immediate attention to emergencies, and rigorous oversight, some families feel distant from solutions or evidence of accountability. For families that want steady, predictable medical management regardless of shift or time of day, other facilities with larger teams and steadier leadership may be preferable. In several reviews, concerns about responsiveness and certain care gaps echo loudly enough to warrant careful comparison before committing.
On the positive side, the standout pros center on staff devotion, cleanliness, and tangible rehab results. The facility earns consistent praise for warmth, friendliness, and a culture that treats residents like family. Families repeatedly highlight strong therapy programs, with therapists who push mobility, speech, and daily activities, helping residents regain independence and often return home. Communication with families is frequently described as clear and timely, with nurses and coordinators who keep families informed about progress and questions. The campus’s smaller size fosters a sense of accountability; several caregivers, named leaders and frontline staff alike, are repeatedly cited as reliable touchpoints for updates and concerns. Cleanliness, organization, and a homey atmosphere are recurring strengths that help ease the transition into post-acute care.
Yet the main cons cannot be ignored. A subset of reviews portrays episodes of neglect, slow response times, and uneven attention to patient needs, including scenarios where help was delayed or explanation after incidents fell short. Allegations range from missed calls and delayed assistance to concerns about hygiene and overall safety, occasionally accompanied by perceived gaps in leadership or accountability. Notably, several comments reference management issues, with a few reviewers characterizing interactions with an administrator or owner as unhelpful or evasive. The most alarming notes describe situations where patient comfort and safety did not receive appropriate prioritization, creating hesitation for families weighing this option alongside more consistently rated facilities. Such experiences reveal real risk factors that require serious consideration and proactive engagement by families.
Those pros and cons together form a nuanced calculus. The rehab-focused advantages, evidence of meaningful progress, highly engaged therapy teams, and a palpable sense of care, can offset some concerns when families maintain active involvement: regular visits, direct questions to the DON and ADON, and careful monitoring of daily routines. The intimate size and family-like culture amplify trust when leadership is steady and responsive, making it plausible for residents to feel both seen and supported. However, the counterbalance of safety and consistency risks means this facility is not a guaranteed fit for every senior’s trajectory or every family’s risk tolerance. When a loved one requires unwavering, 24/7 medical reliability, these concerns carry greater weight and may tilt the decision toward a facility with broader staffing and more standardized protocols.
For families preparing to decide, a practical, action-oriented plan matters. First, demand time with the Director of Nursing and the head of therapy to understand the current leadership structure, staffing patterns across all shifts, and the steps taken to address past concerns. Request recent inspection or survey results, and speak with multiple frontline caregivers during a tour to gauge consistency of care and responsiveness. Inquire about patient-to-staff ratios, the availability of wound care and continence management, and the process for escalating concerns to administration. If possible, arrange a trial period or a short stay under a defined plan of care to observe daily routines, therapy intensity, and family communication firsthand. Finally, compare with nearby options known for their safety records and steady leadership to ensure a fit that aligns with specific rehab goals and safety expectations.
In the end, this community offers a compelling combination of genuine warmth, responsive therapy, and a homelike setting that can catalyze real rehabilitation gains. It is a strong choice for families prioritizing post-acute recovery in a smaller, personable campus and who are prepared to remain actively involved and vigilant about safety and consistency. For those with high demands on 24/7 medical oversight, or for families wary of leadership variability, exploring alternatives with stronger, more uniform safety nets is prudent. If the decision favors a rehab-forward path with engaged staff and clear family communication, and if a plan to monitor care closely is in place, this Covina campus stands out as a legitimate contender worth serious consideration.
59 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (17 miles away) Long Beach (Daugherty) (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Royal Crest Health Care in Covina, CA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a variety of amenities for residents to enjoy, including a beauty salon where they can pamper themselves, cable or satellite TV for their entertainment needs, and a computer center for staying connected with loved ones. There is also a dining room where residents can enjoy delicious meals prepared by the staff in a restaurant-style setting.
For those who like to stay active, there is a fitness room available as well as an outdoor space and garden for relaxing or taking leisurely walks. The gaming room provides opportunities for friendly competition and entertainment, while the small library offers a quiet place for reading and relaxation.
Residents at Royal Crest Health Care receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure that residents receive their medications on time and as prescribed. The community also offers special dietary restrictions such as diabetes diets and meal preparation services.
Transportation arrangements are available both for non-medical purposes such as shopping or outings, as well as transportation to doctors' appointments. Move-in coordination services are provided to assist new residents during the transition process.
In addition to the extensive amenities and care services offered, Royal Crest Health Care is conveniently located near various establishments such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows residents easy access to essentials and opportunities for social engagement within the local community.
Overall, Royal Crest Health Care in Covina, CA is committed to providing high-quality care in a comfortable environment while offering an array of amenities and services designed to enhance the lives of its residents.
Royal Crest Health Care is located at 519 West Badillo Street, Covina, CA 91722 in Los Angeles County, California
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