Clara Baldwin Stocker Home

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Clara Baldwin Stocker Home Clara Baldwin Stocker Home Clara Baldwin Stocker Home Clara Baldwin Stocker Home

Clara Baldwin Stocker Home

527 South Valinda Avenue, West Covina, CA 91790

For more information about senior living options: (844) 490-3973

2.7 from 43 reviews
5 stars
15
4 stars
2
3 stars
3
2 stars
3
1 stars
20

Board and Care Home Skilled Nursing Facility

Overall Review of Clara Baldwin Stocker Home

Pros

  • pro The facility is highly recommended by reviewers who stayed there.
  • pro The staff are described as knowledgeable, caring, and professional.
  • pro The facility is clean, well-maintained, and free of unpleasant hospital odors.
  • pro Dr. Dehkordi is noted for attentiveness and thorough care of both acute and pre-existing conditions.
  • pro The director Teddy and the rest of the staff are praised for their kindness and compassion.
  • pro Families report exceptional personal care and extreme compassion from the staff.
  • pro The staff's positive attitude and encouragement boost patients' morale and aid recovery.
  • pro Reviewers say the staff make residents feel at home and well cared for.

Cons

  • pro The staff neglected the patient, leaving her in soiled diapers for hours.
  • pro The facility was dirty, with dirty bed sheets and unclean rooms.
  • pro The nurses were largely incompetent, with only a small handful truly capable.
  • pro The food was horrible, either cold and dry or served in portions too small to be meaningful.
  • pro A patient developed an infection due to poorly maintained medical equipment.
  • pro Patients cried out for help, but staff ignored or failed to monitor them.
  • pro The staff were defensive when questioned about medications.
  • pro The facility had a pervasive stench that made the environment unpleasant.
  • pro The administration failed to notify the next of kin when a patient passed away.
  • pro There were running water issues in at least one room.

Review

Across a long stretch of stories, Clara Baldwin Stocker Convalescent Hospital (and related notes about care at area facilities) emerges as a place of stark contrasts. Some families describe absolute gratitude for compassionate, attentive care that helped their loved ones recover and feel seen. Others tell harrowing tales of neglect, mismanagement, and infection, painting a picture of a place where safety and dignity can feel inconsistent from one visit to the next. Taken together, the comments form a mosaic of experiences that swing from a bright, hopeful picture of recovery to a cautionary tale about what can go wrong in medical and rehabilitative settings.

In one family's account, the beginning of the year unfolded with serious concerns about care for a dying relative. The mother arrived in what seemed like a hopeful rehabilitation pathway, but neglect quickly followed: she was left in soiled diapers for hours, baths and daily cleanliness routines were routinely delayed, and even a worsening infection remained undetected for a troubling period. The situation grew dire enough that a sister moved her out of that environment and had her admitted to Pomona Valley, where the infection was finally identified. Once the infection was treated, the recovery began to appear possible again. These details underscore how quickly a care facility's shortcomings can escalate into a life-threatening problem, at least in this family's experience.

Conversely, another close relative's stay began with a very different impression. An uncle's admission for post-stroke physical therapy was marked by prompt, respectful attention. The staff and administration were described as responsive, with attendants ready to bathe him the moment a request was made. The environment was praised for cleanliness, a noticeable absence of hospital odor, and a sense that the team there genuinely cared. The reviewer spoke highly of the facility and anticipated a productive stay, even while acknowledging that personal experiences can vary and suggesting that others consider their options if they can.

Interspersed with these positive notes are pointed criticisms of management and certain staff members. One reviewer urged prospective patients to seek care elsewhere if possible, describing Clara Baldwin as woefully mismanaged and the social worker Crystal as willfully ignorant, entrenched in her position despite being wrong. The overall sentiment pointed to systemic problems at the upper levels of operation, indicating that while a minority of nurses could be knowledgeable and caring, the leadership and some frontline supervisors were widely seen as disappointing. This perspective emphasizes that even when individual caregivers show competence, the broader administration can significantly color the patient and family experience.

A particularly strong negative narrative described a relative who developed an infection believed to be linked to poorly maintained medical equipment. The account went further to allege neglect and a failure to notify next of kin when the patient passed away, painting the facility as deeply wicked in its approach to care. Such statements reflect a fear that critical safety protocols and compassionate communication were not being prioritized, amplifying concern about what happens when basic care standards slip.

Other families echoed the horror with specifics about unprofessionalism and dirt that undermined trust. One reviewer who had a relative transferred after an Arcadia Methodist stay described a facility filled with unprofessional staff, dirty rooms, and a failure to monitor medications or respond to patients in distress. The account claimed patients cried out for help and were ignored, with nursing staff appearing defensive when queried about care. The overall impression was a place where fundamental nursing duties - monitoring, cleanliness, and timely response - were not being met, sometimes with fatal consequences.

Yet not all testimony follows a single path. A cousin offered a more sanguine view, noting that the staff could be very nice and helpful and that they cared for their patients. Another family member reported a mother's return to Clara Baldwin after a stay elsewhere and found the staff at that time exceptionally warm and attentive. The patient was treated with kindness, and the director of nurses, among others, was described as diligently working to make each stay comfortable. This balanced note acknowledges that care can be meaningful and comforting, even if it isn't perfect or universally consistent across all patients and shifts.

A separate, sharp critique centered on current experiences during a visit, describing under- or over-staffing and unprofessional behavior from most personnel. The observer noted dirty bed sheets, ignored patients, overbooked rooms, and untreated sores, with a troubling lack of compassion and supervision. The reviewer suggested that the facility could benefit from strong leadership and direct oversight, even going so far as to say they would rate the place much lower if allowed. The sentiment expressed is that the lived experience, at least in that moment, reflected systemic issues rather than isolated incidents.

Other stories touched on maintenance and environment as part of the broader care experience. One veteran's family recounted a long-term stay where the staff were described as nice and the care providers generally as capable, with a repeated emphasis on compassion and professionalism. Another account stressed the importance of family involvement, noting that while the facility is old and requires effort to navigate, time spent with a loved one could help uncover the genuine care that exists among many staff members. The message was that no facility is perfect, but active engagement from families can help sustain a supportive atmosphere.

The most recent and explicit narratives culminate in gratitude for care that felt life-affirming. A family praised the rehabilitation team for a husband's two-week stay, calling the staff amazing, knowledgeable, and deeply compassionate. Specific individuals - Teddy, Anthony, Dr. Dehkordi - were named as exemplary, with Dr. Dehkordi noted for addressing both acute injury and pre-existing liver disease, checking in daily and treating the patient with thorough attention. The entire team was described as treating patients with dignity and respect, making a difficult period more bearable. Another family echoed this sentiment, celebrating a father's successful rehabilitation and the staff's moral and professional excellence, calling the place a standard of gold in healthcare and recommending it to others in need of rehabilitation services. In these more positive portrayals, the care team's dedication, warmth, and competence are the defining story.

Between the hopeful, grateful notes and the alarming warnings, the thread that runs through all the feedback is the critical importance of consistent, compassionate, properly supervised care. Some families write with pride about staff who go above and beyond, while others warn that neglected patients, dirty environments, poor communication, and administrative inertia can overshadow even the best intentions of well-meaning nurses and therapists. The contrasts underscore a simple truth: in post-acute and rehabilitative settings, the experience can hinge on how well a facility understands and upholds basic standards - cleanliness, timely care, effective communication, and a leadership structure that supports both patients and frontline caregivers. For families navigating these options, the stories offer a spectrum to consider, reminding that behind every bed and every routine there are real people whose health, dignity, and peace of mind depend on the quality of care they receive.

Features

Housing

  • 48 resident community capacity 48 resident community capacity

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (19 miles away) Ontario International (19 miles away)
  • Long Beach (Daugherty) (21 miles away) Long Beach (Daugherty) (21 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Clara Baldwin Stocker Home in West Covina, CA is a skilled nursing facility that provides top-quality care and a comfortable living environment for seniors. Residents can enjoy an array of amenities, including cable or satellite TV, a dining room, fully furnished accommodations, a beautiful garden, and housekeeping services to ensure a clean and organized living space.

The facility also offers the convenience of a kitchenette for those who prefer to prepare their own meals. Move-in coordination is available to assist new residents in transitioning smoothly into their new home. Outdoor spaces are provided for residents to relax and enjoy fresh air.

For dining, the community offers restaurant-style dining with special attention given to accommodating any dietary restrictions. The staff provides 24-hour supervision and assistance with daily tasks such as bathing, dressing, and transfers. Diabetes diets are available for those who need them.

Medication management ensures that residents receive their medications on time and in the correct dosage. Additionally, there is a mental wellness program in place to cater to the emotional well-being of residents.

Engaging activities are planned throughout the day by both staff members and residents themselves. These activities foster social interaction and provide an opportunity for seniors to pursue their interests. Resident-run activities allow seniors to have a say in how they want to spend their time.

Located conveniently near cafes, parks, pharmacies, restaurants, theaters, and hospitals, this assisted living community ensures that seniors have easy access to various amenities and healthcare services within close proximity.

Overall, the Clara Baldwin Stocker Home offers comprehensive care services coupled with desirable amenities in order to create a comfortable and engaging environment for its senior residents.

Nearby Places of Interest

This part of West Covina, California offers a variety of amenities that may be appealing for seniors looking to settle in the area. With several cafes such as Panera Bread and Porto's Bakery & Cafe nearby, as well as hospitals like Kindred Hospital San Gabriel Valley and Kaiser Permanente Baldwin Park Medical Center within close proximity, residents have access to convenient dining options and quality healthcare services. Additionally, there are numerous pharmacies like CVS Pharmacy and Walgreens nearby for easy access to medication and other health necessities. For recreational activities, there are several parks like Creekside Park and Frank G. Bonelli Regional Park within a short drive, providing opportunities for outdoor leisure. The area also boasts options for entertainment with the AMC Puente Hills 20 theater located only a few miles away. With various places of worship, physicians' offices, and transportation options available, this part of West Covina offers a comfortable and convenient living environment for seniors.

Cafes

  • Panera Bread (0.4 miles)
  • Porto's Bakery & Cafe (0.7 miles)
  • Starbucks (2.2 miles)
  • Starbucks (2.6 miles)
  • Flo's Coffee Shop (5.4 miles)
  • Tiger Sugar (5.5 miles)
  • The Donut Man (6.2 miles)

Hospitals

  • Kindred Hospital San Gabriel Valley (1.6 miles)
  • Rowland Convalescent Hospital (2 miles)
  • Kaiser Permanente Baldwin Park Medical Center (3.4 miles)
  • City Of Hope (5.1 miles)
  • Hope (5.2 miles)
  • Casa Bonita (7.9 miles)
  • Methodist Hospital of Southern California (8.2 miles)

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.4 miles)
  • CVS Pharmacy (3 miles)

Restaurants

  • In-N-Out Burger (2.6 miles)
  • In-N-Out Burger (4.1 miles)
  • Master Fresh Donuts (4.2 miles)
  • Thirsty Cow Korean BBQ (4.9 miles)
  • Banana Bay Restaurant (5.4 miles)
  • McDonald's (5.8 miles)
  • Chick-Fil-A (5.8 miles)

Parks

  • Creekside Park (3.7 miles)
  • Frank G. Bonelli Regional Park (6.4 miles)
  • Live Oak Park (7.5 miles)
  • Arcadia County Park (7.9 miles)
  • Rosemead Park (8.2 miles)
  • Pantera Park (8.5 miles)
  • Michigan Park (8.8 miles)

Theaters

  • AMC Puente Hills 20 (4.9 miles)
  • 0206 Amc Bar Santa Ani (8.5 miles)

Places of Worship

  • Real Life (5.8 miles)
  • Calvary Chapel Golden Springs (7.3 miles)
  • Arcadia Chinese Baptist Church (7.6 miles)
  • First Evangelical Church Arcadia (7.7 miles)

Physicians

  • Glendora Dentistry (5.8 miles)
  • Kaiser Permanente Diamond Bar Medical Offices (7 miles)
  • Healthcare Partners (7.2 miles)
  • Foothill Dermatology Medical Center (7.4 miles)
  • Healthcare Partners Medical Group (7.4 miles)
  • Santa Anita Medical Plaza (8.2 miles)
  • Doheny Eye Center (8.3 miles)

Transportation

  • Metro - Monrovia Station (6.4 miles)

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