Monrovia Post Acute

Save

  • Interior

    A well-equipped rehabilitation room featuring exercise machines and therapy tools.

  • Decor

    An elegantly decorated dining area with black tablecloths, a piano, and wall art.

  • Building

    An exterior view of a building with a tent set up in the parking lot.

  • Outdoor

    A sunny courtyard area of a motel with outdoor tables and a visible motel sign.

  • Television

    A hallway with a door and a wall-mounted monitor.

  • Lobby

    A modern office reception area with a desk and waiting area.

  • Hallway

    A bright hospital hallway decorated with colorful balloons and informative posters.

  • Healthcare

    A clean and minimalist hospital room with a medical bed and essential furnishings.

Monrovia Post Acute

1220 East Huntington Drive, Duarte, CA 91010

For more information about senior living options: (844) 490-3973

3.1 from 23 reviews
5 stars
10
4 stars
2
3 stars
0
2 stars
2
1 stars
9

Skilled Nursing Facility

Overall Review of Monrovia Post Acute

Pros

  • pro The RN Jose is friendly, concerned, and knowledgeable about the patient's issues.
  • pro The LVNs Steffani and Christina are great and friendly, ensuring the patient takes medications and stays okay.
  • pro The caretaker Maria is friendly and helpful, greeting in the morning and assisting with daily tasks.
  • pro The Physical Therapist Marlon is patient and understanding, motivating the patient to begin physical therapy.
  • pro Nurse Veronica Rojas is praised for going above and beyond, checking up frequently and ensuring comfort.
  • pro The nursing and care staff are described as very giving and caring, with regular phone updates when family cannot visit.

Cons

  • pro The staff mistreated the reviewer's mother by taking away her blankets and leaving her cold.
  • pro They never answer calls, leaving families on hold and forgetting requests for a health care plan.
  • pro They claimed the doctor checked on the patient daily, but the family waited days for a callback.
  • pro They did not treat a patient promptly after a stroke, resulting in a worsened condition.
  • pro Discharge was chaotic and transportation was not arranged, with an Uber sent to pick up a dementia patient.
  • pro The facility was dirty and unsanitary, with grime on surfaces and dried blood on dressings.
  • pro Administration and social services were HORRIBLE, never available and unresponsive, even accusing family members.

Review

A broad picture emerges from these accounts of Monrovia Post Acute, one that includes glowing gratitude for several dedicated caregivers alongside deeply troubling reports of neglect, miscommunication, and operational chaos. Taken together, the reviews sketch a facility where individual experiences vary dramatically by shift, department, and particular staff member. On one hand, families praise compassionate nurses, attentive aides, and effective rehabilitation, while on the other, they recount failed callbacks, unsafe discharge practices, and conditions that left loved ones feeling abandoned or endangered. The result is a complex mosaic rather than a single, uniform impression.

Several reviews highlight staff members who stood out in a positive light. An RN named Jose is described as friendly, knowledgeable, and genuinely concerned about patients' issues. Two LVNs, Steffani and Christina, receive consistent praise for their attentiveness to medications and overall well-being, with one reviewer noting they were "great and friendly" and always ensuring medications were taken and the patient was okay. CNAs also earn high marks: Veronica Rojas is repeatedly singled out for exemplary care, to the point of a reviewer calling their experience a five-star stay thanks to her, and other statements recognize Veronica's care as thorough. A caregiver named Maria is described as "so friendly and helpful," welcoming patients each morning, while other staff - such as Roseanne, Donna, Melinda, Lessette, Christina, and Jessica - are named as consistently attentive and knowledgeable in caring for a loved one. In therapy, Marlon the physical therapist is praised for patience, motivation, and understanding, helping the patient engage in rehabilitation. Across these notes, the facility's cleanliness and basic upkeep are also mentioned as positive factors by several reviewers, with some noting the environment is clean and staff are continually cleaning.

Other reviews affirm meaningful, positive experiences with care teams across different patients, including gratitude for ongoing updates when family members cannot visit. One account highlights that the daughter's health improved during the two months she was there, thanks to the nurses and staff who provided frequent updates by phone. A separate testimonial celebrates the care provided to a mom, with multiple staff members named as consistently helpful and attentive, reinforcing the sense that, for some families, the facility offers a supportive, personable environment and reliable daily routines.

However, a larger portion of the feedback centers on serious administrative and safety concerns. Several reviewers condemn administration and social services as unreliable or unhelpful, with specific accusations that social workers are never available, never return calls, and act to hinder rather than assist in discharge planning. One reviewer explicitly accuses a social services professional of manipulating a discharge to keep a loved one in the facility longer, even alleging lying about the doctor's stance to justify the decision. The same set of comments recount delays in discharge paperwork, miscommunication about insurance and transportation, and finally an alarming discharge incident where an Uber was arranged instead of the expected transportation, placing a dementia patient in a car alone without appropriate supervision or a proper ride plan.

Medical responsiveness and continuity also come under fire. Several accounts describe doctors who did not return calls or improperly claimed to have been checking on a patient, leaving families frustrated and anxious. In one particularly troubling case, a father who had undergone surgery and was supposed to receive skilled nursing and therapy reportedly deteriorated due to what family members describe as a lack of timely treatment and poor monitoring. The ambulance trip to the hospital revealed kidney failure and sepsis, and family members question why the patient was not notified or engaged in timely therapies. The caregivers who did observe and interact with the medical team describe mixed experiences - some doctors cited as not responsive or as making inaccurate statements, while some nurses and aides are praised for their patient care but undermined by systemic failures.

The most disturbing narratives come from specific on-site care experiences that suggest lapses in basic hygiene, timely assistance, and respectful, compassionate handling. One family describes a morning when their loved one was moved to a new room without proper cleaning or disinfection, with a table crusted in grime and food and visible dried blood on staples from prior surgery. They report lengthy delays for essential tasks such as diaper changes, with staff telling them they do not handle certain tasks or are unavailable, forcing family members to intervene and even clean at times because the facility could not or would not. Toileting assistance and diaper changes reportedly occurred only after extended delays, with the staff unable to provide basic supplies like wipes due to a policy of locking them away at night. The family describes an anxious patient left alone with limited access to staff, culminating in a decision to move the loved one out of the facility after repeated concerns and fear for her safety. The combination of dirty conditions in a room, lack of timely care, and perceived neglect paints a stark contrast to the positive, community-oriented narratives found elsewhere in the collection.

Taken as a whole, these reviews present a facility with undeniable strengths and clear opportunities for improvement. The most consistently praised elements are the frontline caregivers - nurses, CNAs, and therapists - who provide genuine warmth, diligence, and expertise to individual patients. Their dedication stands as a counterpoint to the systemic issues raised around administration, discharge procedures, transportation logistics, and timely medical follow-up. The common threads suggest that when communication is strong, staffing is adequate, and the administrative processes function smoothly, patients and families experience meaningful, positive outcomes, including effective rehabilitation, regular updates, and a sense of being cared for. Conversely, when administrative bottlenecks, miscommunication, and safety lapses occur, the experience rapidly deteriorates, eroding trust and raising serious concerns about patient welfare.

In the end, potential patients and their families are left weighing these conflicting truths. For some, Monrovia Post Acute shines through in the everyday acts of kindness from nurses like Jose, Steffani, Christina, Veronica, Maria, and the therapy team, along with the reassurance of a generally clean facility. For others, the same location becomes a source of fear and frustration due to inconsistent communication, discharge delays, a lack of urgent medical responsiveness, and troubling on-site conditions. If management can address the highlighted gaps - especially around social services availability, discharge planning, transportation coordination, timely physician engagement, and basic patient hygiene - the facility could more consistently embody the care that its strongest providers demonstrate. Until then, families should enter with a clear plan, insist on regular updates, and remain vigilant about care, safety, and timely medical decisions.

Features

Housing

  • 82 resident community capacity 82 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (22 miles away) Burbank-Glendale-Pasadena (22 miles away)
  • Ontario International (22 miles away) Ontario International (22 miles away)
  • Long Beach (Daugherty) (24 miles away) Long Beach (Daugherty) (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Monrovia Post Acute in Duarte, CA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community is fully furnished and features a beauty salon, computer center, gaming room, small library, and fitness room. Residents can enjoy the outdoors in the garden and outdoor spaces. Dining is provided in a restaurant-style setting with special dietary restrictions taken into consideration.

Care services at Monrovia Post Acute include 24-hour call systems and supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. The community also offers medication management and provides support for residents following diabetes diets or other special dietary restrictions. Transportation arrangements can be made for non-medical purposes and to doctors' appointments.

Residents can engage in a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with their needs.

The location of Monrovia Post Acute offers convenience with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have access to various amenities and medical facilities within close proximity.

Overall, Monrovia Post Acute provides a comfortable living environment with ample amenities and care services to support the well-being of its residents.

Nearby Places of Interest

Restaurants

  • McDonald's (0.4 miles)
  • Wendy's (1.6 miles)
  • Capital Seafood Restaurant (2.5 miles)
  • 626 Night Market (3.8 miles)
  • Din Tai Fung (4.2 miles)
  • Johnny Rockets Santa Anita Mall (4.2 miles)
  • KIYO Arcadia (4.6 miles)

Hospitals

  • Hope (0.7 miles)
  • City Of Hope (0.7 miles)
  • Methodist Hospital of Southern California (3.6 miles)
  • Kindred Hospital San Gabriel Valley (5 miles)
  • Kaiser Permanente Baldwin Park Medical Center (5.1 miles)
  • Rowland Convalescent Hospital (6.3 miles)
  • Huntington Memorial Hospital Nicu (9.9 miles)

Pharmacies

  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2.5 miles)
  • Albertsons Pharmacy (3.3 miles)
  • CVS Pharmacy (3.6 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (4.1 miles)

Transportation

  • Metro - Monrovia Station (1.4 miles)

Cafes

  • Panera Bread (1.9 miles)
  • Starbucks (3.7 miles)
  • Flo's Coffee Shop (4.1 miles)
  • Porto's Bakery & Cafe (5.2 miles)
  • Starbucks (5.5 miles)
  • Panera Bread (5.5 miles)
  • Panera Bread (5.7 miles)

Places of Worship

  • First Evangelical Church Arcadia (2.1 miles)
  • Arcadia Chinese Baptist Church (3.3 miles)
  • Saint Rita's Catholic Church (4.6 miles)
  • San Marino Community Church Nursery School (8 miles)
  • Real Life (8.4 miles)

Physicians

  • Healthcare Partners Medical Group (2.4 miles)
  • Santa Anita Medical Plaza (3.7 miles)
  • Doheny Eye Center (4.3 miles)
  • Glendora Dentistry (6.6 miles)
  • Healthcare Partners (8.8 miles)
  • Foothill Dermatology Medical Center (9.1 miles)

Parks

  • Arcadia County Park (3.1 miles)
  • Live Oak Park (4.7 miles)
  • Rosemead Park (6.3 miles)
  • Lacy Park (8.2 miles)
  • Almansor Park (8.7 miles)
  • Creekside Park (9.5 miles)
  • Garfield Park (9.8 miles)

Theaters

  • 0206 Amc Bar Santa Ani (4 miles)

Frequently Asked Questions

Where is Monrovia Post Acute?
What photos are available for Monrovia Post Acute in Duarte, California?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • what does the sandwich generation meanUnderstanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers

    The Sandwich Generation comprises adults managing the dual responsibilities of caring for aging parents and raising children, leading to significant emotional, logistical, and financial challenges. This situation is exacerbated by longer life expectancies and cultural expectations, necessitating effective coping strategies and support resources to alleviate caregiver stress and burnout.

  • assistive devices for elderly8 Essential Assistive Devices for Older Adults

    The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.

  • how to pay for nursing homeNavigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources

    The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.