Monte Vista Healthcare Center in Duarte, CA
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802 Buena Vista Street, Duarte, CA 91010
For more information about senior living options: (844) 490-3973
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The staff are friendly, attentive, and go above and beyond to provide well-rounded care. Monte Vista Healthcare Center provides excellent care with a friendly and attentive staff who truly care. The atmosphere is welcoming, with a strong sense of community and family. The staff treat families like their own and provide timely updates about their loved ones. The CNAs are amazing, and the entire team is known for caring for residents. Residents feel safe, well-looked-after, and valued in this facility. The care team is kind, patient, and compassionate, treating residents with dignity. The food is excellent, and the kitchen staff are accommodating. Admissions staff, including Hector, are positive and helpful, making a difference for patients and families.
This facility is owned by investors who see elder care as a cash cow and provide only the bare minimum. The CNAs don't do their job correctly; they don't care about their patients and treat residents like nothing. The nurses and administrators are unprofessional, rude, and disrespectful to both outside guests and patients. On the first day there, a resident sat in urine for more than five hours and was denied food. Covid-19 appears to have led to short staffing, being overworked, and underpaid, which shows in the care and attitudes of the staff. This facility is poorly managed and staff are not very helpful. There is neglect and abandonment of patients; CNAs walked past the call lights. The very sad part is that a loved one with dementia was treated so poorly because of it.Monte Vista Healthcare Center in Duarte is best suited for families seeking a warm, community-focused skilled-nursing and rehabilitation environment where staff frequently demonstrate genuine care and residents feel known. The setting appears to work well for rehab and therapy, with many reviews praising attentive CNAs, nurses, and therapists who foster a welcoming, respectful atmosphere. For families prioritizing a home-like feel, frequent activities, and a sense of family involvement, Monte Vista delivers on those fronts. The facility tends to attract residents who appreciate personal connection, regular encouragement from staff, and a ambiance that emphasizes dignity and comfort during recovery or ongoing care.
The strongest concrete positives center on staff and atmosphere. Reviewers repeatedly highlight friendly, patient-oriented caregivers who "go above and beyond," a clean, cared-for environment, and a culture of respect. Therapy teams are singled out for quality work that facilitates recovery, while admissions staff and kitchen teams receive frequent praise for making families and residents feel welcomed. The presence of cultural touches and musical activities also stands out, contributing to a sense of normalcy and morale for residents. When care is coming together, Monte Vista delivers a strong, reassuring experience that many families cite as a relief during a difficult time.
Yet, the experience is not uniformly positive, and several serious concerns recur in the negative feedback. A number of reviews describe troubling gaps in care, including prolonged neglect such as residents left without meals or hydration and emergency needs not being promptly addressed. There are reports of rude or overwhelmed staff, communication breakdowns between staff and families, and instances where residents with dementia appeared to be inadequately supervised. Complaints about management, perceived profit-driven motives, and inconsistent care across shifts echo a broader caution: quality can fluctuate and accountability may feel unclear at times.
Those pros and cons interact in a way that will guide decisions differently depending on the family's priorities. For families who can leverage the strong, compassionate caregiving and a supportive culture, Monte Vista can deliver solid rehab outcomes, steady daily living support, and a comforting, familial environment. The caveat is that when staffing strains or management missteps surface, the same warmth and attentiveness may not consistently translate into reliable, high-touch care. In other words, the facility can be excellent in the right moment, but variability in staffing and responsiveness can undermine confidence during crisis or complex needs.
This facility deserves careful consideration for certain groups while other families should explore alternatives. Those who require near-constant monitoring, rapid response to needs, or highly consistent staffing without the risk of uneven care may want to investigate other options. Families of residents with advanced dementia, high risk of malnutrition, or who demand transparent, predictable communication and robust documentation may find Monte Vista falls short of their baseline expectations. Prospective residents should plan comprehensive tours, interrogate current staffing ratios, request a clear picture of shift-to-shift consistency, and speak directly with families of current residents about day-to-day experiences.
In closing, Monte Vista delivers a compelling blend of compassionate staff and a welcoming, rehabilitative environment, tempered by credible concerns about consistency and responsiveness. The decision should hinge on tolerance for variability and the ability to engage actively with the facility's care team. For families who can verify steady staffing, clear communication, and ongoing, attentive care, Monte Vista can be a strong choice. For those who cannot, alternatives with a track record of steadier performance may offer greater peace of mind. A proactive tour and candid conversations with administration are essential to determine fit.
69 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
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Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Monte Vista Healthcare Center in Duarte, CA is a well-equipped assisted living community that provides exceptional care and support for seniors. The facility boasts a range of amenities to make residents feel comfortable and at home, including a beauty salon for grooming needs, cable or satellite TV for entertainment, a fully furnished living space, and private bathrooms. The community also offers a computer center with Wi-Fi access, allowing residents to stay connected with their loved ones.
Monte Vista Healthcare Center takes pride in its comprehensive care services. With 24-hour call system and supervision, residents can feel safe knowing that assistance is readily available when needed. The dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. For those with specific dietary needs such as diabetes or special dietary restrictions, the staff ensures proper meal preparation and service accordingly.
Residents at Monte Vista Healthcare Center are encouraged to engage in various activities to enhance their physical and mental well-being. From concierge services to fitness programs, planned day trips to resident-run activities, there is always something exciting happening within the community. Scheduled daily activities provide stimulation and opportunities for socialization.
The location of Monte Vista Healthcare Center is convenient as it has multiple cafes, parks, pharmacies, restaurants nearby. It also has transportation arrangements available for non-medical purposes as well as transportation to doctors appointments whenever required. Additionally, there are places of worship and theaters nearby for residents' spiritual and cultural needs.
Monte Vista Healthcare Center is located at 802 Buena Vista Street, Duarte, CA 91010 in Los Angeles County, California
Monte Vista Healthcare Center on seniors.fyi includes 8 photos including images showing interior, healthcare, outdoor, landscaping, nurse, decor, building, trees, and more.
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