Pacific Coast Manor

Pros

• The facility at Pacific Coast Manor is very small and clean.
• Everybody at Pacific Coast Manor is very friendly.
• My mother-in-law at Pacific Coast Manor is eating everything and hasn't complained about the food.
• The staff at Pacific Coast Manor takes good care of the patients.
• The outdoor space at Pacific Coast Manor is nice and my sister enjoys sitting outside.
• The food at Pacific Coast Manor is pretty good according to my mother.
• They have a garden outside at Pacific Coast Manor.
• The staff at Pacific Coast Manor is pretty good.
• The establishment at Pacific Coast Manor is pretty and the rooms are clean.
• The caring staff at Pacific Coast Manor exceeded expectations after knee surgery.

Cons

• The quality of care at Pacific Coast Manor is not good, with staff being overwhelmed and not adequately attending to residents' needs.
• The food at Pacific Coast Manor is disliked by some residents, with complaints about overcooked vegetables and rehydrated potato dishes.
• There are significant communication breakdowns at Pacific Coast Manor, leading to unaddressed concerns and repeated complaints from residents.
• Some residents feel rushed and neglected at Pacific Coast Manor, with their needs not being met due to the staff constantly being in a hurry.
• One reviewer had difficulty with a nurse at Pacific Coast Manor, suggesting a potential issue with certain staff members.
• Despite initially having a 5-star rating, Pacific Coast Manor's rating has dropped to 3 stars in four years, indicating a decline in overall satisfaction and quality of care.

Review

Pacific Coast Manor, a small and clean facility, has garnered positive feedback from several individuals. One reviewer mentions that their picky mother-in-law is enjoying the food without any complaints. The friendly staff ensures good care, and the amenities include a pleasant outdoor space for residents to relax.

Another reviewer praises the cleanliness of Pacific Coast Manor and commends the caring staff who attend to patients' needs. However, they mention that their sister is not satisfied with the overcooked vegetables in her meals. On a brighter note, she engages in physical therapy daily and appreciates the availability of a delightful patio area. The room she occupies is basic but shared with another resident.

A different perspective emerges from another reviewer whose mother also resides in Pacific Coast Manor. They find the food to be pretty good overall and are satisfied with their mother's room before she was moved to extended care. However, due to a lack of phone access in her new room, alternative means like tablets or cell phones are used for communication. The establishment offers activities and even has a garden for residents to enjoy.

In contrast to these positive experiences, one individual expresses disappointment with the quality of care provided by Pacific Coast Manor. They detail instances where their mother did not receive proper attention when needed and had uncomfortable experiences due to insufficient help with hygiene issues. Additionally, communication breakdowns between staff members and repeated complaints raise concerns about adequate staffing levels at the facility.

On a different note, another person shares a successful rehabilitation experience at Pacific Coast Manor after undergoing knee replacement surgery. They highlight the exceptional care demonstrated by the entire staff, including administration and physical therapists. Their positive encounter leads them to plan on returning when they undergo surgery on their other knee.

Lastly, one individual provides mixed feedback regarding their rehab stay at Pacific Coast Manor. While acknowledging the facility's high rating within the county, they felt there were areas for improvement—specifically mentioning an issue with one nurse's behavior. However, they appreciated the various activities offered and suggested additional staff to address potential understaffing concerns.

In conclusion, Pacific Coast Manor receives a range of reviews. While some praise the cleanliness, friendliness of staff, and satisfactory care provided to their loved ones, others express dissatisfaction with quality of care and communication breakdowns. Amenities such as outdoor spaces, gardens, and rehabilitation facilities are generally appreciated. The opinions about the food vary, with some finding it tasty while others encountered subpar meals. Overall, there appears to be room for improvement in terms of staffing levels and maintaining consistent care standards at Pacific Coast Manor.

Restaurants

• Shadowbrook (0.2 miles)
• Zelda's On The Beach (0.5 miles)
• Capitola Wharf (0.6 miles)
• Sante Adairius Rustic Ales (0.6 miles)
• Pono Hawaiian Kitchen & Tap (0.6 miles)
• Cafe Cruz (0.7 miles)
• Marianne's Ice Cream (2.5 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (0.4 miles)
• Rite Aid (0.6 miles)
• Granny Purps (0.7 miles)
• KindPeoples Collective (1.5 miles)
• Tom's Medical Pharmacy (2.2 miles)
• Walgreens (2.4 miles)

Physicians

• Filomena Trindade, MD (0.3 miles)
• Ronald J Sager, MD (0.3 miles)
• Lorie A Gearhart, MD (0.3 miles)
• Monterey Bay Laser Aesthetics (0.3 miles)
• OrthoNorCal (0.6 miles)
• Site for Sore Eyes - Capitola (0.7 miles)
• Palo Alto Medical Foundation (0.8 miles)

Cafes

• Pretty Good Advice (0.8 miles)
• Verve Coffee Roasters (1 miles)
• Point Market & Cafe (1.7 miles)
• Starbucks (2 miles)
• Verve Coffee Roasters (2.8 miles)
• Peet's Coffee and Tea (2.8 miles)
• Linda's Seabreeze Cafe (2.8 miles)

Parks

• Anna Jean Cummings Park (1.2 miles)
• Seacliff State Beach (2.5 miles)
• De Laveaga Park (3 miles)
• The Forest of Nisene Marks State Park (3.1 miles)
• Mystery Spot (3.7 miles)

Hospitals

• Birthing Center: Sutter Maternity Surgery Center (1.3 miles)
• Dominican Hospital Comm Rm (1.7 miles)
• Dominican Hospital (2.5 miles)