Sierra View Care Center

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  • Interior

    A hospital room with two beds separated by a curtain, featuring medical equipment and furniture.

  • Outdoors

    The image shows the sign for Sierra View apartments located next to a parking lot filled with cars on a sunny day.

  • Decor

    A modern interior room with tables covered in black tablecloths and a large clock on the wall.

  • Building

    A commercial building with a landscaped exterior and adjacent parking lot.

  • Bedroom

    A hospital room with two beds and medical equipment.

  • Trees

    A backyard featuring a black gazebo with outdoor seating, surrounded by a lush green lawn and trees.

  • Windows

    A clean and organized hospital room with two beds and a curtain divider.

  • Landscaping

    A building entrance with flags displayed outside on a sunny day.

  • Entrance

    The entrance of a building decorated with wreaths and poinsettias for the holiday season, featuring visible signage.

  • Outdoor

    A sunny yard with a large tree, surrounded by a fence.

  • Patio

    A modern patio with comfortable outdoor seating under a pergola and an umbrella, complemented by plants.

  • Bathroom

    A sterile hospital bathroom featuring a bathtub and teal shower curtain.

  • Exterior

    A sunny day view of a building exterior with a tree, landscape, and parking lot.

  • Outdoor Seating

    A spacious patio with comfortable outdoor seating and a canopy for shade.

Sierra View Care Center

14318 Ohio Street, Baldwin Park, CA 91706

For more information about senior living options: (844) 490-3973

3.8 from 33 reviews
5 stars
20
4 stars
3
3 stars
1
2 stars
2
1 stars
7

Skilled Nursing Facility

Overall Review of Sierra View Care Center

Pros

  • pro The nurses were very kind to the patient and his family.
  • pro The staff at Sierra View Care Center are truly dedicated to their work.
  • pro They are not only highly skilled but also compassionate, treating every individual with dignity and respect.
  • pro They provide high quality rehabilitation services.
  • pro The activities and social programs offered are thoughtfully designed to engage residents.
  • pro The facility is clean, well-maintained, and organized.
  • pro They take pride in making residents feel at home through individualized care.
  • pro Albert and Jeannett are noted for going the extra mile in communication and care.
  • pro The nutritionist Eduardo was available to discuss diet and make accommodations.
  • pro The care team goes beyond expectations to support residents and families.
  • pro Sierra View Care Center is described as a place where loved ones are cared for with kindness, respect, and professionalism.
  • pro The staff are described as compassionate and attentive.

Cons

  • pro The staff did not acknowledge or apologize when a patient was butt-naked at the doorway and were dismissive about it.
  • pro The facility lacks adequate help for dementia patients.
  • pro A stay there was described as a nightmare and lasted far less than 10 hours.
  • pro Transportation for follow-up appointments was frequently late or not provided, showing irresponsibility.
  • pro One reviewer called the center a terrible place, citing persistent smells, unanswered calls, and alleged patient neglect.
  • pro The staff are overworked and understaffed, making proper care for dementia patients difficult.
  • pro There were reports of residents being overmedicated.
  • pro Residents reportedly lost money and watches while at the facility.
  • pro Cleanliness and basic repairs were poor, with dirty sheets and plumbing fixes delayed for weeks.
  • pro Some reviewers felt the management was irresponsible and not focused on patient care.

Review

Sierra View Care Center in Baldwin Park emerges in these accounts as a place of strong contrasts. On one hand, there are multiple heartfelt endorsements from families whose loved ones recovered or felt well cared for during short or longer stays. They describe warm, compassionate staff, attentive nurses and aides, and a rehabilitation program that helped people regain mobility and confidence. On the other hand, several reviews raise serious concerns about how the facility handles dementia care, patient safety, and day-to-day logistics, painting a picture of a center that can be very capable when the right pieces are in place but may struggle when staff are stretched or routines slip.

A persistent thread across the more positive notes is the sense that Sierra View's front-line team can be kind, patient, and effective. Families talk about nurses, rehabilitation therapists, and administrative staff who go the extra mile. Names repeatedly mentioned with appreciation include Albert, Jeannett, Yamilette (often shortened to Yamilette or Yamilette), Sam, and Eduardo the nutritionist. Several reviewers credit Albert with clear, ongoing communication and even ongoing follow-up after a loved one left the facility, including help deciphering medical and Medicare insurance details. The rehabilitation component is frequently praised as high quality, with stories of successful physical therapy, personalized care plans, and a focus on getting residents back to their routines or to go home. The overall environment is described by some as welcoming, clean, and well organized, contributing to residents feeling safe and cared for.

Where the accounts diverge most sharply is in the care of residents with dementia and in the operational logistics that keep the center running smoothly day to day. Some reviewers contend that dementia patients require more hands-on support than Sierra View can reliably provide, especially when the center is busy. One visitor recounted a frightening scene of a resident who was naked at the doorway, with a nurse telling them not to mind the behavior and later returning to "tell him to go inside," which left the visitor feeling the moment lacked an empathetic, proactive response. Another post argues that the facility is too busy for dementia care, pointing to incidents of patients wandering off and being left unattended, as well as concerns about overmedication and hygiene in certain situations. These accounts emphasize the need for stronger safety protocols, more vigilant monitoring, and a dedicated focus on dementia-specific care practices.

In several reviews, there are vivid examples of safety and quality-control gaps. One patient's family describes safety lapses around a relative who repeatedly walked away from the building, with the lack of timely intervention causing fear about the resident's safety. They also note delays in basic services, such as not receiving necessary assistance or timely attention to personal care, which contributed to a sense that some days were chaotic rather than calm. In other passages, families report concerns about equipment and facility maintenance - ranging from a previously mentioned plumbing issue in a shared bathroom to worries about odors and cleanliness in some rooms. A few reviewers describe frustration with the pace and reliability of transportation to appointments, noting delays in rides and missed or late follow-up visits that left loved ones waiting or arriving late for care.

Despite these concerns, even the more negative perspectives acknowledge that when Sierra View runs well, it runs well. The positive testimonials frequently highlight dedicated staff who communicate effectively, personalize care, and help families navigate the often complicated medical and insurance terrain surrounding rehabilitation and long-term care. The presence of a strong therapy program is a common denominator in praise for rehabilitation outcomes, and families appreciate efforts to tailor meals and nutrition to individual preferences - an area where the facility's nutritionist is singled out for constructive involvement. The sense of trust and appreciation is often anchored in the perception that caregivers genuinely care about residents' dignity, comfort, and everyday happiness, whether in recovery from surgery, cancer, or other illnesses.

Taken together, the collection of reviews presents Sierra View Care Center as a place with genuine strengths in compassionate care and rehabilitative services, coupled with notable challenges in dementia care, patient safety, and operational reliability during busy periods. Families who experience smooth sailing laud the facility's clean environment, proactive communication, and the ability of staff to support recovery and return home. Others recount stressful episodes that underscore the importance of enhanced dementia-specific protocols, improved supervision for residents who wander or require closer monitoring, and more consistent scheduling and transportation practices. The overall message is that Sierra View can be a valuable and supportive care resource when staffing levels, process management, and dementia care are aligned with the needs of their residents.

If you're considering Sierra View for a loved one, this collection suggests a careful, case-by-case assessment. Look closely at how dementia care is organized, ask about staff-to-resident ratios during different shifts, and inquire about safety measures for wandering patients and for handling behavioral challenges. It's also wise to review transportation scheduling practices and to request specific points of contact - like a dedicated liaison who can coordinate medical appointments, insurance matters, and family updates. Many families have found a strong partnership with certain staff members, but the experience can vary depending on the day, the patient's needs, and the level of attention the center can dedicate at any given moment.

Features

Housing

  • 98 resident community capacity 98 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (21 miles away) Ontario International (21 miles away)
  • Long Beach (Daugherty) (22 miles away) Long Beach (Daugherty) (22 miles away)
  • Burbank-Glendale-Pasadena (24 miles away) Burbank-Glendale-Pasadena (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sierra View Care Center in Baldwin Park, CA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can get pampered, as well as cable or satellite TV for entertainment. Community-operated transportation is available for outings and appointments, and there is also a computer center for residents who wish to stay connected.

Dining options at Sierra View Care Center are top-notch, with a spacious dining room offering restaurant-style meals. Special dietary restrictions are accommodated to ensure that all residents' needs are met. Additionally, the community has a kitchenette for those who prefer to prepare their own meals.

Residents can stay active and engaged through various activities offered at Sierra View Care Center. There is a fitness room for exercise enthusiasts, a gaming room for friendly competition, and a small library for leisurely reading. Planned day trips and resident-run activities provide opportunities for socialization and exploration.

Care services at Sierra View Care Center are provided 24/7 to ensure the well-being of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management and special dietary restrictions are also taken care of by trained staff members.

The location of Sierra View Care Center offers convenience with several amenities nearby. There are 8 cafes, 1 park, 12 pharmacies, 1 physician's office, 5 restaurants, 1 transportation service, 2 places of worship, and 5 hospitals located within close proximity.

Overall, Sierra View Care Center provides a comfortable and caring environment where seniors can enjoy an active lifestyle while receiving the support they need.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.2 miles)
  • Albertsons Pharmacy (3.6 miles)

Cafes

  • Porto's Bakery & Cafe (2.2 miles)
  • Panera Bread (2.5 miles)
  • Flo's Coffee Shop (3.1 miles)
  • Starbucks (4.1 miles)
  • Panera Bread (4.2 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.6 miles)

Hospitals

  • Kaiser Permanente Baldwin Park Medical Center (2.4 miles)
  • Hope (2.5 miles)
  • City Of Hope (2.5 miles)
  • Kindred Hospital San Gabriel Valley (2.6 miles)
  • Rowland Convalescent Hospital (4 miles)
  • Methodist Hospital of Southern California (5.3 miles)
  • Casa Bonita (9.5 miles)

Restaurants

  • McDonald's (3 miles)
  • In-N-Out Burger (4.4 miles)
  • Wendy's (4.6 miles)
  • Capital Seafood Restaurant (4.7 miles)
  • In-N-Out Burger (4.9 miles)
  • In-N-Out Burger (5.2 miles)
  • 626 Night Market (5.6 miles)

Transportation

  • Metro - Monrovia Station (3.6 miles)

Physicians

  • Healthcare Partners Medical Group (4.5 miles)
  • Santa Anita Medical Plaza (5.4 miles)
  • Doheny Eye Center (5.5 miles)
  • Glendora Dentistry (6.2 miles)
  • Healthcare Partners (8.2 miles)
  • Foothill Dermatology Medical Center (8.4 miles)

Places of Worship

  • Arcadia Chinese Baptist Church (4.8 miles)
  • First Evangelical Church Arcadia (4.9 miles)
  • Real Life (7.2 miles)
  • Saint Rita's Catholic Church (7.2 miles)
  • San Marino Community Church Nursery School (8.9 miles)

Parks

  • Live Oak Park (4.9 miles)
  • Arcadia County Park (5.1 miles)
  • Rosemead Park (6 miles)
  • Creekside Park (6.6 miles)
  • Frank G. Bonelli Regional Park (8.5 miles)
  • Almansor Park (8.9 miles)
  • Lacy Park (9.2 miles)

Theaters

  • 0206 Amc Bar Santa Ani (5.7 miles)
  • AMC Puente Hills 20 (7.2 miles)

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