Victoria Care Center - Baldwin Park

Pros

• The staff at Victoria Care Center is described as very caring and supportive, providing excellent care to residents.
• Residents at Victoria Care Center, such as the sister mentioned, are reported to be very happy with their experience.
• The facility is noted for its cleanliness, which adds to the overall positive impression of Victoria Care Center.
• The reviewer highly recommends Victoria Care Center for the care of loved ones based on their positive experiences.
• The review highlights a sense of confidence in the facility due to its high ratings and reputation.

Cons

• The mother experienced neglect and mental abuse during her stay at the facility.
• The staff restricted her access to water at night, causing unnecessary discomfort.
• She was not taken to the bathroom and had to wet her diaper as a result.
• The reviewer felt angry and upset about the care their mother received.
• They had to remove their mother from the facility due to inadequate care.

Review

The experience of family members in long-term care facilities and rehabilitation centers often varies significantly, as illustrated by two contrasting accounts regarding Victoria Care Center. For one family, this facility has proven to be a beacon of hope and support for their beloved sister. They describe Victoria Care Center as a place where her needs are met with exceptional care from a dedicated staff that is both compassionate and attentive. This family member expresses immense gratitude for the happiness her sister experiences at the center and emphasizes the cleanliness and overall positive atmosphere of the facility, leading them to highly recommend it for anyone seeking quality care for their loved ones.

In stark contrast to this glowing review, another family's experience at Victoria Care Center paints an alarming picture of neglect during their mother’s short rehabilitation stay following a fall that resulted in a minor fracture. Initially reassured by the facility's high ratings—five stars—that promised excellent care, they quickly found themselves faced with troubling circumstances once their mother was admitted. The issues began to surface when they noticed signs of inadequate attention to her basic needs, which led them to question the quality of care being provided.

One particularly distressing aspect of the second family’s account revolves around hydration practices within the facility. Their mother had a strong desire to drink water throughout the day, especially at night; however, caregivers would remove her water supply after hours ostensibly to prevent her from calling for assistance in changing her diaper. Such actions not only deprived her of essential hydration but also forced her into uncomfortable situations relating to personal hygiene—a practice that this family perceives as neglectful behavior masked by poor policy enforcement or staff training.

The emotional toll on both mother and daughter was significant; feelings of anger, sadness, and frustration culminated in urgent action on behalf of the concerned daughter. After witnessing these troubling patterns firsthand, she made the difficult decision to remove her mother from Victoria Care Center less than 24 hours after admission. Immediately taking over caregiving responsibilities herself allowed them both some peace but also highlighted serious deficiencies in what should have been a safe environment for recovery.

Furthermore, fueled by concern for not only their own loved one but also others who may find themselves in similar situations within this facility – or potentially elsewhere – they reported their experiences to state authorities with hopes that proper investigations would be conducted. Their goal was clear: they wanted accountability from those responsible for providing care and safety within the center.

This juxtaposition between two families’ experiences emphasizes significant variability in individuals' interactions with nursing homes and rehabilitation facilities like Victoria Care Center. While one side highlights a nurturing environment filled with skilled professionals who offer commendable support, another recounts instances that suggest systemic failings resulting in neglectful treatment raising questions about oversight policies. Such disparities not only impact families directly involved but also serve as critical reminders about how essential it is for all institutions tasked with caring for vulnerable populations uphold high standards consistently across all patients; because behind every rating are real people whose well-being depends on dedicated care and compassion.

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.9 miles)

Cafes

• Porto's Bakery & Cafe (1.1 miles)
• Panera Bread (1.4 miles)
• Flo's Coffee Shop (3.6 miles)
• Starbucks (3.7 miles)
• Starbucks (4.2 miles)
• Starbucks (4.9 miles)
• Starbucks (4.9 miles)

Hospitals

• Kaiser Permanente Baldwin Park Medical Center (2 miles)
• Kindred Hospital San Gabriel Valley (2.2 miles)
• Rowland Convalescent Hospital (3.4 miles)
• Hope (3.7 miles)
• City Of Hope (3.7 miles)
• Methodist Hospital of Southern California (6.3 miles)
• Casa Bonita (9.2 miles)

Restaurants

• In-N-Out Burger (4.2 miles)
• McDonald's (4.2 miles)
• Master Fresh Donuts (4.6 miles)
• In-N-Out Burger (4.9 miles)
• In-N-Out Burger (5 miles)
• Wendy's (5.8 miles)
• Capital Seafood Restaurant (5.8 miles)

Transportation

• Metro - Monrovia Station (4.7 miles)

Parks

• Creekside Park (5.5 miles)
• Live Oak Park (5.6 miles)
• Arcadia County Park (6.1 miles)
• Rosemead Park (6.5 miles)
• Frank G. Bonelli Regional Park (8 miles)
• Michigan Park (8.7 miles)

Physicians

• Healthcare Partners Medical Group (5.7 miles)
• Glendora Dentistry (6.4 miles)
• Santa Anita Medical Plaza (6.4 miles)
• Doheny Eye Center (6.4 miles)
• Healthcare Partners (8.2 miles)
• Foothill Dermatology Medical Center (8.4 miles)
• Kaiser Permanente Diamond Bar Medical Offices (8.8 miles)

Places of Worship

• Arcadia Chinese Baptist Church (5.8 miles)
• First Evangelical Church Arcadia (6.1 miles)
• Real Life (6.9 miles)
• Saint Rita's Catholic Church (8.3 miles)
• Calvary Chapel Golden Springs (9.1 miles)

Theaters

• AMC Puente Hills 20 (6 miles)
• 0206 Amc Bar Santa Ani (6.7 miles)