Victoria Care Center - Baldwin Park

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  • Interior

    A brightly lit hospital hallway adorned with colorful artwork on the walls.
  • Outdoors

    Victoria Care Center entrance with landscaped flowers and signage.
  • Building

    An exterior view of the Victoria Care Center featuring its entrance and signage.
  • Bedroom

    A clean and tidy hospital room with a bed, window, and a lamp on a bedside table.
  • Outdoor

    A cozy outdoor patio featuring picnic tables under a pergola, surrounded by greenery and decorated with hanging flower baskets.
  • Bathroom

    An accessible shower with multiple grab bars for safety.
  • Exercise Equipment

    A well-equipped workout and rehabilitation space with various fitness equipment.
  • Conference Room

    A well-decorated conference room featuring red tablecloths and floral centerpieces on each table, set up for an event or meeting.
  • Healthcare

    A therapist assists a patient during a physical therapy session with stair exercises.
  • Rehabilitation

    A healthcare professional assists an elderly woman during a physical therapy session.
  • Physical Therapy

    An elderly woman engages in a therapy exercise under the supervision of a healthcare professional.
  • Exercise

    A healthcare professional assists an elderly woman in a wheelchair with physical therapy exercises using resistance bands.
  • Wheelchair

    A healthcare professional assists an elderly woman in a wheelchair at a clinic.
  • Caregiver

    An elderly man wearing a hat and glasses sits next to a smiling woman, possibly a caregiver.

Victoria Care Center - Baldwin Park

3541 Puente Avenue, Baldwin Park, CA 91706

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Victoria Care Center is described as very caring and supportive, providing excellent care to residents.
  • pro Residents at Victoria Care Center, such as the sister mentioned, are reported to be very happy with their experience.
  • pro The facility is noted for its cleanliness, which adds to the overall positive impression of Victoria Care Center.
  • pro The reviewer highly recommends Victoria Care Center for the care of loved ones based on their positive experiences.
  • pro The review highlights a sense of confidence in the facility due to its high ratings and reputation.

Cons

  • pro The mother experienced neglect and mental abuse during her stay at the facility.
  • pro The staff restricted her access to water at night, causing unnecessary discomfort.
  • pro She was not taken to the bathroom and had to wet her diaper as a result.
  • pro The reviewer felt angry and upset about the care their mother received.
  • pro They had to remove their mother from the facility due to inadequate care.

Review

The experience of family members in long-term care facilities and rehabilitation centers often varies significantly, as illustrated by two contrasting accounts regarding Victoria Care Center. For one family, this facility has proven to be a beacon of hope and support for their beloved sister. They describe Victoria Care Center as a place where her needs are met with exceptional care from a dedicated staff that is both compassionate and attentive. This family member expresses immense gratitude for the happiness her sister experiences at the center and emphasizes the cleanliness and overall positive atmosphere of the facility, leading them to highly recommend it for anyone seeking quality care for their loved ones.

In stark contrast to this glowing review, another family's experience at Victoria Care Center paints an alarming picture of neglect during their mother’s short rehabilitation stay following a fall that resulted in a minor fracture. Initially reassured by the facility's high ratings—five stars—that promised excellent care, they quickly found themselves faced with troubling circumstances once their mother was admitted. The issues began to surface when they noticed signs of inadequate attention to her basic needs, which led them to question the quality of care being provided.

One particularly distressing aspect of the second family’s account revolves around hydration practices within the facility. Their mother had a strong desire to drink water throughout the day, especially at night; however, caregivers would remove her water supply after hours ostensibly to prevent her from calling for assistance in changing her diaper. Such actions not only deprived her of essential hydration but also forced her into uncomfortable situations relating to personal hygiene—a practice that this family perceives as neglectful behavior masked by poor policy enforcement or staff training.

The emotional toll on both mother and daughter was significant; feelings of anger, sadness, and frustration culminated in urgent action on behalf of the concerned daughter. After witnessing these troubling patterns firsthand, she made the difficult decision to remove her mother from Victoria Care Center less than 24 hours after admission. Immediately taking over caregiving responsibilities herself allowed them both some peace but also highlighted serious deficiencies in what should have been a safe environment for recovery.

Furthermore, fueled by concern for not only their own loved one but also others who may find themselves in similar situations within this facility – or potentially elsewhere – they reported their experiences to state authorities with hopes that proper investigations would be conducted. Their goal was clear: they wanted accountability from those responsible for providing care and safety within the center.

This juxtaposition between two families’ experiences emphasizes significant variability in individuals' interactions with nursing homes and rehabilitation facilities like Victoria Care Center. While one side highlights a nurturing environment filled with skilled professionals who offer commendable support, another recounts instances that suggest systemic failings resulting in neglectful treatment raising questions about oversight policies. Such disparities not only impact families directly involved but also serve as critical reminders about how essential it is for all institutions tasked with caring for vulnerable populations uphold high standards consistently across all patients; because behind every rating are real people whose well-being depends on dedicated care and compassion.

Features

Housing

  • 49 resident community capacity 49 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (20 miles away) Ontario International (20 miles away)
  • Long Beach (Daugherty) (21 miles away) Long Beach (Daugherty) (21 miles away)
  • Burbank-Glendale-Pasadena (25 miles away) Burbank-Glendale-Pasadena (25 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Victoria Care Center in Baldwin Park, CA is a premier assisted living community that provides a wide range of amenities and care services to meet the needs of its residents. The community offers comfortable and fully furnished accommodations with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library for entertainment and relaxation.

Residents can enjoy delicious meals prepared by professional chefs in the elegant dining room with restaurant-style dining. Special dietary restrictions are accommodated to ensure that residents receive the appropriate nutrition they need. Housekeeping services are provided to maintain a clean and organized living environment.

The Victoria Care Center also emphasizes the importance of physical and mental wellness for its residents. They offer various activities of daily living assistance, including bathing, dressing, and transfers to ensure that residents can complete their daily routines with ease. The staff provides medication management to ensure that residents take their medications on time and in the correct dosage. A mental wellness program is available to support the emotional well-being of residents.

The community is surrounded by beautiful outdoor spaces and gardens, offering opportunities for residents to enjoy fresh air and nature. Move-in coordination services are provided to assist new residents with a smooth transition into their new home.

Convenience is another highlight of the Victoria Care Center's location. There are several cafes, pharmacies, restaurants, and hospitals nearby, providing easy access to essential goods, services, transportation options, and medical facilities.

Overall, the Victoria Care Center in Baldwin Park strives to create a comfortable and supportive environment where seniors can maintain independence while receiving personalized care services tailored to their individual needs.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (3.9 miles)

Cafes

  • Porto's Bakery & Cafe (1.1 miles)
  • Panera Bread (1.4 miles)
  • Flo's Coffee Shop (3.6 miles)
  • Starbucks (3.7 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.9 miles)
  • Starbucks (4.9 miles)

Hospitals

  • Kaiser Permanente Baldwin Park Medical Center (2 miles)
  • Kindred Hospital San Gabriel Valley (2.2 miles)
  • Rowland Convalescent Hospital (3.4 miles)
  • Hope (3.7 miles)
  • City Of Hope (3.7 miles)
  • Methodist Hospital of Southern California (6.3 miles)
  • Casa Bonita (9.2 miles)

Restaurants

  • In-N-Out Burger (4.2 miles)
  • McDonald's (4.2 miles)
  • Master Fresh Donuts (4.6 miles)
  • In-N-Out Burger (4.9 miles)
  • In-N-Out Burger (5 miles)
  • Wendy's (5.8 miles)
  • Capital Seafood Restaurant (5.8 miles)

Transportation

  • Metro - Monrovia Station (4.7 miles)

Parks

  • Creekside Park (5.5 miles)
  • Live Oak Park (5.6 miles)
  • Arcadia County Park (6.1 miles)
  • Rosemead Park (6.5 miles)
  • Frank G. Bonelli Regional Park (8 miles)
  • Michigan Park (8.7 miles)

Physicians

  • Healthcare Partners Medical Group (5.7 miles)
  • Glendora Dentistry (6.4 miles)
  • Santa Anita Medical Plaza (6.4 miles)
  • Doheny Eye Center (6.4 miles)
  • Healthcare Partners (8.2 miles)
  • Foothill Dermatology Medical Center (8.4 miles)
  • Kaiser Permanente Diamond Bar Medical Offices (8.8 miles)

Places of Worship

  • Arcadia Chinese Baptist Church (5.8 miles)
  • First Evangelical Church Arcadia (6.1 miles)
  • Real Life (6.9 miles)
  • Saint Rita's Catholic Church (8.3 miles)
  • Calvary Chapel Golden Springs (9.1 miles)

Theaters

  • AMC Puente Hills 20 (6 miles)
  • 0206 Amc Bar Santa Ani (6.7 miles)

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