Garden View Post- Acute Rehabilitation in Baldwin Park, CA

Save

Garden View Post- Acute Rehabilitation in Baldwin Park, CA

14475 Garden View Lane, Baldwin Park, CA 91706

For more information about senior living options: (844) 490-3973

3.9 from 36 reviews
5 stars
25
4 stars
1
3 stars
1
2 stars
0
1 stars
9

Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Garden View Post- Acute Rehabilitation

    Overall Review of Garden View Post- Acute Rehabilitation

    Pros

    • pro The nurses treated residents like family and showed daily compassion.
    • pro Dr. Singh was attentive and kind, always ensuring patient comfort.
    • pro The facility is spotless and the staff are caring.
    • pro Miriam, the Activities Director, brings joy to the residents.
    • pro The rehab staff helped residents make real progress and walk again.
    • pro The staff keep families informed and involved in care planning.
    • pro The team recognizes residents as people, treating them with respect, dignity, and warmth.
    • pro The facility is clean, welcoming, and accommodating.
    • pro The nurses and staff are outstanding, friendly, and professional, consistently delivering excellent care.
    • pro Families note that the staff are attentive, compassionate, and dedicated to residents' well-being.

    Cons

    • pro The staff at Garden View has consistently failed to provide proper care for the family member, and their negligence almost cost my aunt her life.
    • pro The reviewer labeled Garden View a scam and advised others not to bring their loved ones there.
    • pro The place looks nice on the outside, but it leaves patients completely unattended and neglected.
    • pro There are patients screaming for nurses and needing help to the restroom who are ignored, which is completely unacceptable.
    • pro The service and patient care are awful; the nurses are rude and don't care.
    • pro The facility repeatedly dropped the ball on getting patients to doctors' appointments, and the night staff failed to answer calls.
    • pro The meals were described as prison-like and of poor quality.

    Review

    Garden View Post-Acute Rehabilitation in Baldwin Park is best suited for families chasing aggressive rehabilitation and attentive nursing care delivered in a warm, person-centered environment. The community earns frequent praise for a spotless, welcoming setting and a staff that treats residents like family. Families describe skilled physical and occupational therapy that translates into real progress, with therapists who are patient, knowledgeable, and encouraging. The nursing corps is seen as compassionate and available, and the activities team - especially Miriam - adds social energy that helps residents stay engaged and hopeful. For loved ones recovering from surgery, a stroke, or other deconditioning, Garden View can create a credible path back to independence, provided the care plan is followed closely and progress is tracked with discipline.

    Those weighing alternatives should note that a subset of reviewers flag concerns about responsiveness and consistency, especially during the night and in emergent moments. Potential residents who require flawless, around-the-clock call-light response, rapid assistance for basic needs, or highly reliable discharge planning may find the experience more variable here. Several accounts also warn about communication gaps or delays that can leave families feeling uncertain about ongoing care and next steps. For individuals whose safety nets depend on instant, 24/7 responsiveness or tightly scripted transitions to home or hospice, exploring other options with a sharper emphasis on staffing stability could be prudent.

    The strongest justification for choosing Garden View rests on the rehab engine and the human warmth that accompanies it. The rehabilitation staff is repeatedly praised for driving measurable gains, with therapists whose patience makes difficult tasks feel achievable. Nursing teams are commended for information-sharing with families and for maintaining dignity and respect in daily interactions. The facility's cleanliness and engaging atmosphere - courtyards, exercise rooms, and activity programming - help sustain a positive mood and rhythm of recovery. Administrative leadership, particularly Kamille, receives credit for coordinating care, addressing concerns, and supporting families through complicated trajectories, including end-of-life considerations when needed.

    Yet the main caveat remains: staffing effectiveness and reliability can diverge from the ideal published in glossy materials. When staffing is lean or oversight wanes, experiences described by families tilt toward delays, moments of unattended care, and friction around calls for help. Instances of miscommunication around doctor visits, medication coordination, or discharge timing have shown up in reviews, sometimes with emotional and practical consequences for families trying to balance caregiving duties at home. In short, the difference between a smooth, goal-oriented rehab stay and a strained, frustrating one often hinges on how well the team maintains consistent, proactive communication and timely assistance.

    Given these dynamics, the pros offset the cons most effectively when families play an active, well-structured role. A robust plan with clearly defined goals, frequent updates from the IDT (interdisciplinary team), and scheduled family meetings can maintain traction on recovery timelines. Families should request a designated point of contact, insist on documented daily progress notes, and push for a concrete discharge plan with home-care supports spelled out in advance. It also pays to verify each week that therapy intensity remains appropriate and that medications, equipment, and transportation needs are aligned with the anticipated post-acute path. When these safeguards are in place, Garden View's strengths - compassionate care, strong rehab outcomes, and transparent communication - can translate into tangible, hopeful progress.

    Bottom line: Garden View Post-Acute Rehabilitation can be a strong choice for families prioritizing high-quality rehab, compassionate nursing, and a dignified, engaging environment. The facility's clean, welcoming setting and the evident commitment of therapists and nurses offer a credible pathway to recovery and safe transition home. However, the experience can hinge on staffing realities and the family's ability to advocate effectively. If reliable call-response, consistent night coverage, and proactive discharge planning are non-negotiables, it may be wise to compare alternatives. For families willing to supervise, participate, and demand precise care plans, Garden View stands out as a practical, experienced option with real potential to restore independence.

    Features

    Housing

    • 97 resident community capacity 97 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Long Beach (Daugherty) (21 miles away) Long Beach (Daugherty) (21 miles away)
    • Ontario International (21 miles away) Ontario International (21 miles away)
    • Burbank-Glendale-Pasadena (25 miles away) Burbank-Glendale-Pasadena (25 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Garden View Post-Acute Rehabilitation in Baldwin Park, CA offers a comfortable and engaging environment for seniors who require assisted living services. The community provides a range of amenities to ensure residents' well-being and enjoyment.

    Residents can take advantage of the beauty salon, cable or satellite TV, computer center, gaming room, small library, and Wi-Fi/high-speed internet access. They can also enjoy the outdoor space and garden area for relaxation and socialization.

    Daily living needs are well taken care of with housekeeping services, move-in coordination, private bathrooms, restaurant-style dining with special dietary restrictions catered for, and transportation arrangement (non-medical) to various destinations including doctors' appointments.

    The community places emphasis on excellent care services such as 24-hour call system and supervision, assistance with activities of daily living like bathing, dressing, transfers, medication management including diabetes diet support. A mental wellness program is also available to promote overall health.

    Engaging activities are offered to keep residents active and entertained. These include fitness programs, planned day trips within the community or nearby areas as well as resident-run and scheduled daily activities. Concierge services are available for added convenience.

    Additionally, the Garden View Post-Acute Rehabilitation is conveniently located near several amenities that enhance residents' quality of life like cafes, pharmacies, restaurants,and hospitals.

    Overall, this assisted living community in Baldwin Park provides a nurturing environment where seniors receive personalized care while enjoying various amenities and engaging in fulfilling activities within close proximity to essential services.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • CVS Pharmacy (1.4 miles)
    • CVS Pharmacy (3.2 miles)
    • Walgreens (3.3 miles)
    • CVS Pharmacy (3.3 miles)
    • Walgreens (3.6 miles)
    • CVS Pharmacy (4 miles)

    Cafes

    • Porto's Bakery & Cafe (1.4 miles)
    • Panera Bread (1.6 miles)
    • Flo's Coffee Shop (3.5 miles)
    • Starbucks (4 miles)
    • Starbucks (4.5 miles)
    • Starbucks (4.6 miles)
    • Starbucks (4.9 miles)

    Hospitals

    • Kaiser Permanente Baldwin Park Medical Center (1.5 miles)
    • Kindred Hospital San Gabriel Valley (2.8 miles)
    • Rowland Convalescent Hospital (3.8 miles)
    • Hope (4.2 miles)
    • City Of Hope (4.3 miles)
    • Methodist Hospital of Southern California (6.5 miles)
    • Ahmc Whittier Hospital Medical Center (8.6 miles)

    Restaurants

    • Master Fresh Donuts (3.9 miles)
    • In-N-Out Burger (4.5 miles)
    • McDonald's (4.7 miles)
    • In-N-Out Burger (4.8 miles)
    • Thirsty Cow Korean BBQ (5.6 miles)
    • In-N-Out Burger (5.6 miles)
    • Capital Seafood Restaurant (6.1 miles)

    Transportation

    • Metro - Monrovia Station (5.1 miles)

    Parks

    • Creekside Park (5.4 miles)
    • Live Oak Park (5.6 miles)
    • Rosemead Park (6.2 miles)
    • Arcadia County Park (6.4 miles)
    • Michigan Park (8 miles)
    • Frank G. Bonelli Regional Park (8.3 miles)
    • Almansor Park (9.1 miles)

    Theaters

    • AMC Puente Hills 20 (5.5 miles)
    • 0206 Amc Bar Santa Ani (6.9 miles)

    Physicians

    • Healthcare Partners Medical Group (6 miles)
    • Doheny Eye Center (6.5 miles)
    • Santa Anita Medical Plaza (6.6 miles)
    • Glendora Dentistry (7 miles)
    • Kaiser Permanente Diamond Bar Medical Offices (8.7 miles)
    • Healthcare Partners (8.7 miles)
    • Foothill Dermatology Medical Center (9 miles)

    Places of Worship

    • Arcadia Chinese Baptist Church (6 miles)
    • First Evangelical Church Arcadia (6.4 miles)
    • Real Life (7.4 miles)
    • Saint Rita's Catholic Church (8.6 miles)
    • Calvary Chapel Golden Springs (9.1 miles)

    Frequently Asked Questions

    Where is Garden View Post- Acute Rehabilitation?
    What photos are available for Garden View Post- Acute Rehabilitation in Baldwin Park, California?

    Nearby Communities

    • Windermere Paradise

      Windermere Paradise

      Baldwin Park, CA

      4.6 from 21 reviews
       

      pro Welcoming assisted living with high-acuity care and engaging activities.

    • Asuncion Board & Care

      Asuncion Board & Care

      West Covina, CA

      5 from 1 review
      $1,600 to $2,700 / month

      pro Impeccably clean facility with warm, accommodating staff and a strong safety focus.

    • West Covina Healthcare Center

      West Covina Healthcare Center

      West Covina, CA

       
       

      pro Robust on-site amenities and 24/7 care with transportation options.

    • Victoria Care Center - Baldwin Park

      Victoria Care Center - Baldwin Park

      Baldwin Park, CA

      3.5 from 13 reviews
       

      pro Caring staff and a clean, well-maintained environment.

    • Maxim Healthcare

      Maxim Healthcare

      West Covina, CA

      4.2 from 13 reviews
       

      pro Convenient access to nearby dining options, a park, and essential healthcare services.

    • West Covina Medical Center

      West Covina Medical Center

      West Covina, CA

       
       

      pro Comprehensive 24/7 care with extensive amenities.

    • Merrill Gardens at West Covina

      Merrill Gardens at West Covina

      West Covina, CA

      4.8 from 61 reviews
      $3,200 to $4,395 / month

      pro Clean, well-maintained environment with friendly staff and quality dining.

    • Clara Baldwin Stocker Home

      Clara Baldwin Stocker Home

      West Covina, CA

      2.7 from 43 reviews
       

      pro Nice, attentive staff with pleasant, well-maintained living spaces and a garden.

    • Monrovia Post Acute

      Monrovia Post Acute

      Duarte, CA

       
       

      pro Fully furnished with extensive amenities and 24/7 care support

    Related Resources

    • 602 formCalifornia's Form 602A: An In-Depth Examination of Senior Care Assessment

      California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.

    • elderly blood pressure chartComprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age

      The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.

    • best dog for seniorsTop Canine Companions for Older Adults

      Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor