Sherwood Nursing & Rehabilitation Center
Save245 Indian Bay Drive, Sherwood, AR 72120
For more information about senior living options: (844) 490-3973
There is a warmth that comes through in several of the accounts from Sherwood Nursing & Rehab Center, with families repeatedly praising the kindness and engagement of certain staff members. Mike appears as a notable touchpoint for many visitors - the impression is that his presence signals a place that aims to enroll itself in the family-like category. In these reviews, the facility is described as pleasant and well-staffed, where teamwork among caregivers helps keep the experience smooth for residents. People recount the building as clean and inviting, with a pleasant smell and a welcoming front-line staff that treats residents like people who matter. For families whose loved ones have settled in, the everyday interactions with staff feel personal and comforting, and there is genuine gratitude for the care that makes the new residence feel like home.
Several reviews center on loved ones who have lived there for extended periods, emphasizing the emotional warmth of staff members who remember names and personal details. One family highlights how the entire staff - from the front desk to the director, finance team, nurses, CNAs, and even roommates - make their relative feel welcome back, especially after hospital stays or medical procedures. The mom in one account arrived with multiple medical concerns but was met with kindness and consistent care, and the family notes that the staff's care went beyond what might be expected elsewhere. In these stories, the patient's well-being is tied to a sense of being valued, with compliments directed toward the salon services, the quality of meals, and a daily routine of engaging activities that keep residents busy and connected to life beyond the ward.
Yet there is a strong countercurrent of dissatisfaction in many of the reviews. One reviewer describes a rehabilitation experience that fell short of expectations: the person had hoped for substantial supervised walking, but instead found that aides largely spent their free time on their cell phones and did not provide the level of encouragement or companionship expected during a rehab period. This account contrasts sharply with the more glowing ones and invites reflection on the consistency of care, particularly the attitudes and availability of aides when residents need walking support. It is not uncommon in these mixed accounts to see a contrast between positive personal attention in some moments and perceived lapses in attentiveness in others, underscoring the variability of experiences across staff and shifts.
There are also specifically troubling episodes described. Several reviewers recount serious concerns about cleanliness and hygiene, including a claim of cross-contamination during routine medical care, with gloves used for multiple tasks and a room that was not cleaned to acceptable standards. One account details a colostomy bag change performed without appropriate care, followed by a failure to respond to basic requests, and a room described as dirty and poorly maintained. Such scenes are paired with reports of meals that did not meet expectations - meals that were incorrectly prepared or served in forms that seemed inconsistent with residents' dietary needs - and a perception that basic housekeeping and spill cleanup were neglected. Even when staff were described as friendly, the reviewers who reported these problems felt that care quality for the resident did not reflect the kindness shown to visitors, which adds to the sense of uneven care quality.
Another thread in the feedback focuses on safety and accountability, particularly around fall prevention. A number of reviewers insist that proper precautions were not in place for residents at risk of falling, including the absence of fall pads or bed alarms, which led to at least one resident experiencing multiple falls. In one highly critical narrative, a social worker was accused of misinformation and insensitivity, with a director who reportedly escalated the situation to a spouse rather than resolving concerns transparently. The tone in these reviews is one of alarm and frustration, with phrases like "DO NOT PLACE THEM HERE" and "ZERO rating if possible" reflecting a strong plea for families to consider safety and oversight when selecting a facility.
The human impact of these experiences also appears in intensely personal stories. Some reviewers describe loving, affectionate care that gave families confidence in the care their relatives received; others recount feeling sidelined, dismissed, or even confronted by staff in moments of concern. There are accounts of staff who were remembered as particularly caring and attentive - who "remembered our names" and who provided reliable transportation to doctor appointments - contrasted with notes about rude or unprofessional behavior from certain employees, including reports of a sales representative's cold demeanor and intrusive calls during a loved one's funeral. These mixed experiences demonstrate that perceptions of care at the center can hinge on particular people and moments, creating a complex picture for prospective families to weigh.
In the most personal terms, some reviewers tell of a loved one who found peace and happiness during their time at the facility, expressing gratitude for the care that allowed them to live with dignity and comfort. Others, however, paint a bleaker portrait: a mother who eventually faced a decline in her health after a period of questionable care, and who ended up in more urgent medical attention outside the facility. One account describes a family's decision to protect or preserve their relative's dignity by removing them from the environment after a series of troubling events, while another laments a lack of timely help during a move or when property needed to be transitioned out. Taken together, these stories highlight the variability in experiences - glowing moments of warmth and competence on one hand, and alarming concerns about safety, hygiene, and administrative responsiveness on the other.
Overall, the collection of reviews sketches a facility with real strengths and genuine compassion in parts of its operations, alongside serious cautions about safety, cleanliness, and consistency of care. Families celebrate staff members who connect with residents, the welcoming atmosphere, the efforts to keep residents engaged, and the sense that loved ones are valued. At the same time, the feedback contains repeated warnings about hygiene lapses, inadequate fall prevention, questions about how concerns are handled by administration and social work staff, and instances where residents did not receive the level of attention that guardians expect for their most vulnerable relatives. For anyone considering this center, the message is clear: there are moments of outstanding compassion and practical support, but those moments must coexist with vigilant oversight and ongoing advocacy to ensure safety, dignity, and reliable care.
Sherwood Nursing & Rehabilitation Center is a premier assisted living community located in Sherwood, AR. Our facility offers a wide range of amenities and care services to meet the individual needs of our residents.
Residents can enjoy the convenience of on-site amenities such as a beauty salon, computer center, gaming room, and small library. Our dining room offers restaurant-style dining where residents can savor delicious meals prepared by our skilled culinary team. For those who prefer to cook their own meals, our fully furnished apartments feature kitchenettes for added convenience.
We understand the importance of staying connected and offer Wi-Fi/high-speed internet throughout the facility. Additionally, our community operated transportation provides easy access to nearby areas for shopping, errands, or doctor's appointments. Move-in coordination is available to assist new residents in settling comfortably into their new home.
Our dedicated staff is available 24 hours a day to provide assistance with activities of daily living, medication management, and diabetes diets. We also have a mental wellness program in place to support the emotional well-being of our residents.
At Sherwood Nursing & Rehabilitation Center, we believe in promoting an active lifestyle. Our fitness room and wellness center offer opportunities for exercise and physical well-being. Residents can also participate in scheduled daily activities or join resident-run activities for social interaction and engagement. Planned day trips provide opportunities for exploration and entertainment.
Located in close proximity to parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, our community offers convenient access to various services and amenities nearby.
Overall, Sherwood Nursing & Rehabilitation Center is committed to providing high-quality care and creating a comfortable environment where residents can thrive physically, mentally, and socially.
This area of Sherwood, Arkansas is a convenient and bustling community with a variety of amenities nearby. You will find a selection of popular chain restaurants such as McDonald's, Sonic Drive-In, and Golden Corral within a few miles. Additionally, there are several well-respected physicians' offices and medical centers in close proximity for your healthcare needs. Places of worship such as That.Church and Southern Baptist Convention offer spiritual fulfillment, while parks like Dupree Park provide opportunities for outdoor recreation. For entertainment, Mccain Mall is just a short drive away. Transportation options include the Bill and Hillary Clinton National Airport for easy travel access. Overall, this area offers a mix of conveniences and services that could make it an appealing choice for senior living in Sherwood.
Sherwood Nursing & Rehabilitation Center is located at 245 Indian Bay Drive, Sherwood, AR 72120 in Pulaski County, Arkansas
Sherwood Nursing & Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, dining, decor, bedroom, physical therapy, exercise equipment, fitness, nursing home, and more.
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