The Summit at Chenal Valley

Pros

• The facility is very clean and well-maintained.
• The director and staff at The Summit are awesome and provide exceptional care.
• Residents have shown significant improvement under the attentive care provided.
• The staff is friendly, responsive, and accessible to both residents and their families.
• The new facility is beautiful and offers first-rate amenities.
• Overall experiences at The Summit have been excellent, with many recommending it for loved ones.
• Most of the food served is good, contributing to a positive dining experience for residents.

Cons

• Dad's room is not always cleaned, leading to concerns about cleanliness.
• The Memory Care unit lacks sufficient care for residents, with reports of residents getting out of the locked unit.
• There are complaints about the need for more activities for residents and better food quality.
• The laundry and cleaning schedule for one resident has not been properly coordinated.
• Service in the "restaurant" is not consistently responsive, causing frustration among some residents.

Review

The reviews of The Summit at Chenal Valley reveal a complex but largely positive picture of the facility, underscoring both its strengths and areas where improvements are needed. At the outset, many reviewers praise the cleanliness and overall beautiful design of the facility. The newness of The Summit is frequently highlighted as a significant factor in choosing this location for their loved ones. Visitors appreciate the modern amenities and aesthetically pleasing environment, which contribute to a welcoming atmosphere for residents.

An overwhelmingly positive aspect mentioned in multiple reviews is the warm and caring nature of the staff. Family members express gratitude for how friendly and responsive the staff members are to both resident needs and family concerns. In particular, one reviewer noted that their spouse had shown significant improvement under The Summit's care, attributing this success to the attentive support provided by direct care staff. This sense of trust in the caregivers is an essential element for families when selecting an assisted living facility, making it clear that personal connections with staff can significantly influence satisfaction levels.

Despite these commendable aspects, some critiques regarding care quality have emerged, particularly concerning memory care residents. One reviewer expressed disappointment about insufficient engagement activities for those residing in memory care units. Furthermore, there were alarming reports that some residents managed to leave locked areas unsupervised, raising safety concerns among family members about the effectiveness of monitoring practices within this specialized unit. Such incidents highlight a need for better staffing ratios or improved systems ensuring resident security while still offering a supportive environment tailored to their specific needs.

Another area identified for improvement relates to housekeeping services; several reviewers indicated challenges with coordinating laundry and cleaning schedules efficiently. A family member mentioned ongoing adjustments being made in collaboration with management regarding his mother's laundry services—suggesting that while responsiveness exists on part of the staff concerning specific issues raised by families, there is still room for systemic improvements to streamline operations further.

While dining experiences at The Summit received mixed feedback, most reviewers concurred that meal quality fluctuated sometimes. Although many enjoyed their meals and found them acceptable overall, there were notable complaints regarding inconsistent service within the dining room setting itself. Family members expressed concern over delays or lackluster responses from waitstaff during mealtimes—an area where quicker service could enhance overall resident satisfaction.

In summary, The Summit at Chenal Valley presents a multifaceted experience—a strikingly beautiful facility led by exceptional staff who generally provide compassionate care while fostering strong relationships with residents’ families. However, important issues remain pertaining to skilled oversight in memory care units and logistical elements such as cleaning schedules and dining room efficiency that warrant attention from administration. Addressing these concerns would not only elevate day-to-day operations but also reinforce families' trust in The Summit as a premier choice for their loved ones’ long-term care needs. Ultimately, many reviewers would recommend this facility based on their positive experiences but urge potential improvements that could lead to an even higher standard of care and satisfaction moving forward.

Hospitals

• Arkansas Children's Hospital (0.2 miles)
• Arkansas Childrens Hospital- NICU (0.3 miles)
• Arkansas Federation Of Families For Children's Mental Health (1.9 miles)
• CHI St Vincent Infirmary (2.8 miles)
• Baptist Health Medical Center (4.7 miles)

Restaurants

• White Water Tavern (0.6 miles)
• Sonic Drive-In (1 miles)
• Cantina Cinco De Mayo (1 miles)
• Discovery Night Club (1 miles)
• Capital Bar and Grill (1.1 miles)
• Samantha's Tap Room & Wood Grill (1.1 miles)
• Three Fold Noodles and Dumpling Co. (1.1 miles)

Parks

• Little Rock Central High School Visitor Center Park (0.7 miles)
• Riverfront Park (1.3 miles)
• Allsopp Park (1.9 miles)
• Burns Park (4 miles)

Cafes

• The Root Cafe (1.3 miles)
• Mugs Cafe (1.6 miles)
• Fidel & Co. (2 miles)
• Mylo Coffee Co. (2 miles)
• Starbucks (2.9 miles)

Pharmacies

• Walgreens (1.4 miles)
• Cornerstone Pharmacy Main (1.4 miles)
• Walgreens (1.5 miles)
• Kroger Pharmacy (2.2 miles)
• CVS Pharmacy (2.9 miles)
• Family Medical Center Pharmacy (3.8 miles)
• Walgreens (4.2 miles)

Physicians

• UAMS Radiation Oncology Center (1.7 miles)
• Uams-Gastroenterology (1.7 miles)
• Schibuk Larry MD - UMass Memorial-Marlborough Hospital (1.7 miles)
• Uams Transplant Surgery (1.8 miles)
• Baptist Health Family Clinic-Hillcrest (1.9 miles)
• Arkansas Department of Health (2.1 miles)
• Baptist Health (2.5 miles)

Places of Worship

• Park Hill Baptist Church (3.3 miles)

Transportation

• Tsa Checkpoint Little Rock National Airport Little Rock (4.1 miles)
• Baggage Claim (4.2 miles)
• Bill and Hillary Clinton National Airport (LIT) (4.2 miles)

Theaters

• Mccain Mall (4.9 miles)