Baptist Health Medical Center in No Little Rock, AR

Information last verified:

3333 Springhill Drive, No Little Rock, AR 72117

For more information about senior living options: (844) 490-3973

4.4 from 110 reviews
5 stars
87
4 stars
6
3 stars
5
2 stars
2
1 stars
10

Overall Review of Baptist Health Medical Center

Pros

  • pro The service is timely and professional.
  • pro Dr. Mendoza and his team listen to patients and make them feel they are in good hands.
  • pro The nurses are friendly and explain everything thoroughly; Dr. Mendoza is very thorough.
  • pro The AR Cardiology staff, including Dr. Mendoza and his nurse, provide great care and are highly recommended.
  • pro Dr. Tom Conley is fantastic — thoughtful, caring, and highly trusted for heart care.
  • pro Appointments are on time with hardly any wait.
  • pro The cardiology clinic inside NLR Baptist Hospital offers an excellent experience with pleasant staff and a knowledgeable, thorough cardiologist.
  • pro The staff are professional and courteous, making patients feel valued.
  • pro The day shift team, including Zari and Coretta, are phenomenal and consistently exceed expectations.
  • pro The care team around surgery is compassionate and professional, providing warmth and thorough care.

Cons

  • pro The ER department is a joke.
  • pro There was an over 12-hour wait to figure out a simple problem.
  • pro The staff had no sense of urgency and very little bedside manner.
  • pro Admitted overnight there was a used needle and medication left on the floor, dust on the ceiling, and staff were barely present.
  • pro The hospital would let patients die in the waiting room area.
  • pro It was the dirtiest hospital the reviewer had ever been in, and communication between staff was poor.
  • pro The room was dirty, with the sick area absolutely disgusting and in need of cleaning.
  • pro It was the worst experience the reviewer had and it made them never want any more children.
  • pro The hospital would leave a patient bleeding for hours without offering a bandage.
  • pro There were not enough rooms and people were lined up on a wall; more rooms were needed.

Review

Baptist Health Medical Center in North Little Rock is a strong fit for seniors and adults who need ongoing access to a comprehensive hospital system, with especially solid cardiology care and a broad span of specialists. The community shines when a patient benefits from long-standing physician relationships and coordinated in-hospital services, from cardiology clinics to surgical teams and inpatient care. The bedside manner and professional polish of many clinicians shine through in repeated praise for attentive doctors, nurses, and support staff who truly listen and explain. For families managing chronic heart health or planning complex procedures, the facility delivers the kind of continuity and expertise that reduces uncertainty and keeps a care plan coherent across multiple encounters.

That said, certain realities push some guests to weigh alternatives. The ER landscape can be unpredictable, with reports of lengthy waits and crowded conditions during peak times that leave some patients feeling neglected or unsure about urgency. The patient experience on evenings and nights can vary sharply, with several reviews flagging slower service and reduced bedside attentiveness after hours. Space limitations and intermittent cleanliness concerns, such as rooms left dirty or supplies not replenished promptly, dampen confidence for non-urgent episodes. Additionally, experiences in labor and delivery and some general-access areas have been described as inconsistent, prompting consideration of other facilities for childbirth or for patients who prioritize uniform daily operations and steady, clearly signposted navigation through a sprawling campus.

Yet the strongest, most durable pro of Baptist Health is the depth and reliability of its clinical talent. Cardiology stands out in particular, with physicians known for thorough explanations, patient-centered listening, and treatment plans that feel collaborative rather than transactional. The system-wide care culture shows up in the “comprehensive and courteous” atmosphere surrounding routine labs, imaging, and follow-up care, where patients consistently report respectful staff and efficient processes. In the cardiology clinics, patients repeatedly praise doctors’ accessibility and willingness to spend time reviewing options, which can make a difficult diagnosis or treatment decision feel manageable. When surgery or interventional procedures are needed, the expertise of surgeons and the overall quality of inpatient teams offer a level of confidence that offsets some of the ER-level friction seen at times.

That interplay between strong clinical capability and operational variability should guide decisions. For families where heart health management, timely diagnostics, and seamless coordination among specialists are decisive, Baptist Health North Little Rock remains a top-tier option. The hospital’s advantages, skilled cardiology personnel, clear physician communication, and a culture of professionalism, often compensate for episodic bottlenecks elsewhere in the campus. For non-emergency but urgent scenarios, the system’s workflow generally keeps care moving with reasonable efficiency, and patient stories consistently highlight warmth from many nurses and technicians who truly care. In short, for stable or progressively managed conditions, the benefits tend to outweigh the drawbacks.

Conversely, those with priorities centered on predictable ER reliability, immaculate rooms, and consistently gentle night-shift care may not find these guarantees here. The ER’s variability and the occasional report of dirty rooms or slow service at night clash with the more favorable experiences seen in clinics and inpatient units. For someone who anticipates frequent emergency care or a hospital stay that must unfold with minimal friction any hour of the day, it makes sense to compare alternative facilities with stronger track records for emergency throughput and room readiness. Similarly, expectant parents or families seeking a consistently smooth labor and delivery experience should closely review unit-specific feedback and consider facilities with more uniform daytime and overnight performance.

In practical terms, the decision comes down to what a family values most. If the priority is access to top-tier cardiovascular care and a hospital ecosystem that supports long-term management of chronic conditions, Baptist Health Medical Center delivers substantial value. The standout cardiology program, responsive physicians, and generally courteous staff create a reliable spine of care that can anchor a senior’s medical journey. If, however, the plan hinges on consistently seamless ER throughput, spotless accommodations, and unwavering night-shift reliability, it’s prudent to explore other options or, at minimum, verify unit-level expectations before reliance on episodic care occurs. For families evaluating this campus, a targeted tour of the cardiology clinics and a candid check of ER wait times during typical demand periods will translate reviews into a practical, actionable assessment.

Features

Housing

  • 12 resident community capacity 12 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Adams (4 miles away) Adams (4 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Baptist Health Medical Center in North Little Rock, AR is an assisted living community that offers a range of amenities and care services to provide a comfortable and convenient living experience for its residents. The community features a dining room where residents can enjoy nutritious meals prepared and served by the staff. The apartments are fully furnished with all the necessary furniture and appliances to ensure a comfortable living environment.

Residents can also take advantage of the outdoor space, including a garden area, where they can relax and enjoy nature. Housekeeping services are provided to maintain a clean and tidy living environment for all residents. Additionally, move-in coordination is available to assist new residents in settling into their new homes smoothly.

For connectivity and convenience, telephone and Wi-Fi/high-speed internet services are provided throughout the community.

The care services at Baptist Health Medical Center include assistance with activities of daily living such as bathing, dressing, and transfers. Residents with diabetes can benefit from specialized diabetes diets tailored to their individual needs. Medication management is also provided to ensure residents take their medications correctly.

The dining options at Baptist Health Medical Center cater to special dietary restrictions, providing residents with meals that meet their specific needs.

To promote an active lifestyle, scheduled daily activities are organized for residents to participate in. These activities aim to engage residents socially, physically, and mentally.

In terms of nearby amenities, there are three cafes, one park, eight pharmacies, 18 physicians' offices, 37 restaurants, three transportation options, two places of worship, one theater nearby. This ensures that residents have access to various services and entertainment options within close proximity.

Overall Baptist Health Medical Center in North Little Rock provides a comprehensive assisted living community that emphasizes comfort, convenience, and quality care for its residents.

Nearby Places of Interest

Hospitals

  • Baptist Health Medical Center (0 miles)
  • St Vincent Infirmary North (2.2 miles)
  • St Vincent Health System (2.3 miles)
  • Arkansas Children's Hospital (4.8 miles)
  • Arkansas Childrens Hospital- NICU (4.9 miles)
  • Arkansas Federation Of Families For Children's Mental Health (6.3 miles)

Physicians

  • Orthoarkansas PA (0.2 miles)
  • Arkansas Urology (0.2 miles)
  • Arkansas Pediatric Facility (0.6 miles)
  • Dr Gregory Wood (0.6 miles)
  • Heart Clinic Arkansas (0.7 miles)
  • Etheridge Tina Marie Chi St Vincent Heart Clinic Arkansasnorth Little Rock North Little Rock (0.7 miles)
  • Arkansas Ear Nose & Throat (0.8 miles)

Restaurants

  • Cracker Barrel (0.3 miles)
  • Chick-Fil-A (0.4 miles)
  • McDonald's (0.5 miles)
  • BJ's Restaurant & Brewhouse (0.5 miles)
  • Raising Cane's Chicken Fingers (0.6 miles)
  • Chili's Grill & Bar (0.6 miles)
  • Bar Louie - McCain Mall (0.6 miles)

Theaters

  • Mccain Mall (0.7 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • Kroger Pharmacy (1.2 miles)
  • Walgreens (2.2 miles)
  • Medicine Man Pharmacy (2.2 miles)
  • CVS Pharmacy (3.5 miles)
  • Walgreens (4.5 miles)
  • Cornerstone Pharmacy Main (4.6 miles)

Places of Worship

  • Park Hill Baptist Church (2 miles)
  • That.Church (3.5 miles)
  • New Life Pentecostal Church (6.5 miles)

Cafes

  • Mugs Cafe (3.1 miles)
  • Fidel & Co. (3.4 miles)
  • The Root Cafe (4.5 miles)
  • Mylo Coffee Co. (6 miles)

Parks

  • Riverfront Park (3.5 miles)
  • Little Rock Central High School Visitor Center Park (5.3 miles)
  • Allsopp Park (5.6 miles)
  • Burns Park (6 miles)

Transportation

  • Bill and Hillary Clinton National Airport (LIT) (3.8 miles)
  • Baggage Claim (3.9 miles)
  • Tsa Checkpoint Little Rock National Airport Little Rock (3.9 miles)

Frequently Asked Questions

Where is Baptist Health Medical Center?

Nearby Communities

  • Premier Health And Rehabilitation Center

    Premier Health And Rehabilitation Center

    North Little Rock, AR

    4 from 114 reviews
    $4,209 to $8,418 / month

  • Home Instead - Little Rock,  AR

    Home Instead - Little Rock, AR

    North Little Rock, AR

    4.4 from 64 reviews
     

    pro High-quality care with friendly, attentive staff and solid overall service.

  • Parkstone Place Retirement Ctr

    Parkstone Place Retirement Ctr

    Sherwood, AR

    3.3 from 4 reviews
     

    pro Vibrant community with extensive nearby dining, healthcare, worship, and entertainment options.

  • Fox Ridge at Parkstone

    Fox Ridge at Parkstone

    North Little Rock, AR

    4.6 from 7 reviews
    $3,900 to $6,032 / month

    pro Close to home with strong, high-quality care and reputation.

  • Lakewood Health And Rehab

    Lakewood Health And Rehab

    North Little Rock, AR

    3.1 from 27 reviews
     

    pro Caring staff and a clean, welcoming environment with engaging activities.

  • Lakewood House

    Lakewood House

    North Little Rock, AR

    3.9 from 20 reviews
    $950 to $1,215 / month

    pro Beautiful premises with a large front window and friendly staff.

  • Sherwood Nursing & Rehabilitation Center

    Sherwood Nursing & Rehabilitation Center

    Sherwood, AR

    3.3 from 39 reviews
     

    pro Caring, communicative staff and engaging activities in a pleasant, well-maintained setting.

  • The Summit at Chenal Valley

    The Summit at Chenal Valley

    Little Rock, AR

    4.4 from 45 reviews
     

    pro Clean, modern facility with responsive, caring staff.

  • Willow Grove of Sherwood

    Willow Grove of Sherwood

    Sherwood, AR

    4.8 from 113 reviews
    $3,615 / month

    pro Caring, friendly staff in a clean, engaging community with strong leadership.

Related Resources

  • what is home health careHome Health Care Demystified: A Comprehensive Guide for Families and Caregivers

    Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.

  • uber for seniorsSeniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options

    Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.

  • who qualifies for home health care servicesComprehensive Guide to Qualifying for Home Health Care Services

    The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.