12111 Hinson Road, Little Rock, AR 72212
For more information about senior living options: (866) 208-4318
Pleasant Valley Nursing And Rehabilitation Costs & Pricing
Pleasant Valley Nursing and Rehabilitation offers its private room at a competitive rate of $4,100 per month, which is notably lower than the average cost in Pulaski County ($5,044) and aligns closely with the state average for Arkansas ($4,236). This pricing provides residents with a cost-effective option while still receiving quality care and services. The facility's favorable rate not only reflects its commitment to affordability but also positions it as an appealing choice for families seeking long-term care solutions without compromising on the standard of living for their loved ones.
| Floor plans | Pleasant Valley Nursing And Rehabilitation | Pulaski County | Arkansas |
|---|---|---|---|
| Private | $4,100 | $5,044 | $4,236 |
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Overall Review of Pleasant Valley Nursing And Rehabilitation
Pros
The staff is amazing, caring, and treats residents like family.- The facility is clean, fresh-smelling, and well maintained.
- The administrator Brandon Boswell makes residents feel like friends and is responsive to concerns.
- Residents appear happy, and the staff is consistently friendly and helpful.
- The food is excellent, with high praise for the fried fish.
- The therapy team (PT and OT) is phenomenal and attentive to individual needs.
- The environment feels warm, welcoming, and family-like.
- The Activities Directors and Social Services Directors are friendly and professional, contributing to a calm, inviting atmosphere.
Cons
Alexis never returns calls.- Encore has started to show signs of concern in its operations.
- There have been multiple incidents of payments not credited or incorrectly credited to accounts.
- The finance department has been unresponsive, causing ongoing payment processing issues.
- The reviewer warns that residents die there and advises not to bring your family.
Review
Pleasant Valley Nursing and Rehabilitation in Little Rock is best suited for families seeking a warm, hands-on skilled-nursing environment focused on recovery and daily life enrichment. The community consistently delivers rehab and post-acute care with therapists who listen and tailor sessions to individual needs. Visitors note a fresh, clean ambience, and residents appear engaged in a home-like setting. The staff’s welcoming demeanor, from frontline aides to the administrator, helps families feel supported during transitions. Brandon, the executive director, is described as practical and responsive, quickly addressing questions and offering clarification. For families prioritizing personal attention, dependable rehab progress, and social warmth, Pleasant Valley delivers a solid match.
Not every family will want to place a loved one here. Those needing flawless administrative operations or immediate, airtight billing may want alternatives. Several reviews flag issues in the finance office, missed credits, inconsistent callbacks, and slow follow-through. One commenter singled out Alexis as repeatedly unavailable. While not universal, these concerns suggest a risk for households requiring transparent finances and predictable communication. Prospective residents should ask about current billing workflows, escalation procedures, and who will serve as the primary accounts contact. And while no facility is perfect, some voices warn about variability in day-to-day operations. If administrative precision is non-negotiable, explore other options.
Yet the strongest advantages often outweigh these caveats. The staff consistently treats residents like family, with name recognition, thoughtful check-ins, and clear care planning. Therapists in PT and OT are repeatedly praised for expertise and dedication, a key factor in successful rehab. The kitchen delivers solid, satisfying meals, and routines feel predictable in a good way. The overall atmosphere is calm, clean, and welcoming, supporting both recovery and social engagement. Management, especially Brandon, is noted for responsiveness and a genuine willingness to address concerns. When care quality, warmth, and a nurturing environment align, administrative gaps feel manageable rather than decisive.
Family testimonials emphasize the emotional core of Pleasant Valley. Staff who know residents by name, notice changes, and involve families in care decisions create trust. An appealing activities room and comfortable gathering spaces reinforce connection and purpose. Residents seem content, and families express relief that their loved ones are treated with kindness and dignity. Even during challenging moments, post-hospital rehab or transitions, the team’s reliability and supportive communication leave a lasting positive impression. The combination of compassionate caregivers and structured programming yields a dependable routine that families can rely on during vulnerable times.
For decision-makers focused on rehab efficacy and a home-like culture, Pleasant Valley is a strong fit. The therapy program, approachable leadership, and family atmosphere translate into practical gains: steady activity engagement, clear progress, and reduced caregiver anxiety. The trade-off is the administrative fragility noted by some reviewers. Those seeking near-perfect operations or extensive memory-care programming should compare other facilities that emphasize those strengths. Overall, Pleasant Valley stands out as a practical, humane option that delivers care and dignity, while inviting ongoing attention to financial and administrative consistency.
To move forward with confidence, schedule a thorough tour and observe the care rhythm as well as the business processes. Talk with frontline staff about daily routines and therapy sessions, and request a frank meeting with the administrator about billing workflows and response times. Ask who handles payments, how callbacks are tracked, and what improvements have been made recently. If the goal is a nurturing environment that supports recovery and everyday well-being, Pleasant Valley generally delivers, provided expectations align with occasional administrative unevenness and a strong emphasis on personal connection. For many families, that mix makes Pleasant Valley a practical, well-suited choice worth pursuing.
97 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Adams (11 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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