Maxim Healthcare in Little Rock, AR

Pros

• The staff are attentive and take the time to ensure clients receive the assistance they need.
• The agency goes above and beyond to help their clients and is regarded as the best by reviewers.
• The care for loved ones is described as exceptional.
• The service is great, with helpful and attentive staff.
• The staff are professional and friendly and treat families like their own.
• Sarah Scaife is knowledgeable and kind, providing reassurance and thorough answers.
• The team is fantastic, and the agency is highly recommended for compassionate caregiving.
• The agency makes families feel supported and ensures things run smoothly.

Cons

• The reviewer had very little good to say about the agency.
• The reviewer felt the service was lacking.
• There were multiple caregiver no-shows and late arrivals, indicating scheduling failures.
• There were serious communication problems both with clients and within the organization.
• The agency allegedly dropped the client because of the dog, signaling mismanagement.
• The reviewer felt spoken over during a call, implying poor customer service.

Review

This community is best suited for families seeking warm, relationship-driven in-home care where caregivers invest time to learn a loved one's routines, preferences, and medical needs. The strongest value comes when a care team acts like an extension of the family, providing attentive, compassionate support and steady communication. It serves well for seniors who want to remain at home but benefit from regular hands-on help, daily oversight, and a comforting, human touch from staff who aim to ease the caregiver burden for families. When stability in staffing is possible, and a capable care coordinator can keep the lines open, this option can deliver meaningful peace of mind.

Those who may want to consider alternatives are households that cannot tolerate frequent scheduling shifts, missed visits, or unclear communication. If a family relies on near-perfect reliability or must navigate complex pet policies and home dynamics with zero friction, another agency with stronger staffing guarantees may be preferable. For clients with high medical complexity requiring tightly aligned, regimented visit windows or those who expect rigid adherence to a fixed caregiver roster, shopping around for a provider with a proven track record of consistent punctuality and back-up coverage is prudent.

The strengths here show up as thoughtful, professional care and a genuine willingness to go the extra mile. Families frequently report caregivers who are patient, attentive, and capable of handling varied needs, from daily personal care to keeping families updated on schedules and progress. There is a clear pattern of staff taking time to ease transitions, reassure family members, and maintain a sense of continuity. When a dedicated caregiver relationship can be established and maintained, loved ones feel known, respected, and supported - an outcome that significantly reduces anxiety for carers juggling multiple responsibilities.

Yet the key drawbacks cannot be ignored. A number of accounts highlight inconsistent scheduling, no-shows, and variable communication from the office, sometimes leaving families scrambling to fill gaps. Several reviews point to turnover or rapid changes in assigned caregivers, which disrupts routines and diminishes the sense of trust that develops with a steady provider. Notably, one case mentions a pet-related policy issue that led to a client being dropped, signaling that operational gaps can reach a critical point for some households. Taken together, these experiences underscore that reliability is uneven and that expectations must be tempered by the reality of staffing dynamics.

When pros and cons are weighed, the calculus favors this agency for families who can align with a responsive point person, a willing caregiver who forms bonds quickly, and a workable plan for back-up coverage during inevitable hiccups. The positives - compassionate care, proactive check-ins, and a caregiver who treats the family as the priority - can offset the negatives if the family accepts the possibility of scheduling variability and actively engages in planning. For those who cannot tolerate any erosion of routine or who require unwavering consistency across a rotating slate of caregivers, the cons will likely dominate the decision.

Practical next steps should focus on clarifying operations before committing. Request a named care coordinator, a written care plan with visiting windows, and a concrete back-up caregiver policy. Seek detailed pet policy guidance if a household includes a dog or other animals, and ask for recent references from families with similar needs and home environments. Verify how communication flows - frequency, preferred channels, and escalation steps - so expectations remain aligned. If the family prioritizes real warmth, flexible support, and a hands-on approach from the caregiving team - and is prepared to manage occasional scheduling bumps - Maxim Healthcare can be a strong fit. If rigidity and perfect punctuality are non-negotiable, exploring alternatives may prevent future frustration.

This area of Little Rock, Arkansas, offers a variety of amenities that could make it a desirable location for senior living. With multiple pharmacies located within close proximity, access to medication and healthcare services is convenient. There are also several restaurants in the area, providing options for dining out or grabbing a quick meal. Additionally, there are physicians' offices and a hospital nearby, ensuring that medical care is easily accessible. For those looking to enjoy some outdoor activities, parks such as Woodlands Edge Park and Two Rivers Park offer opportunities for recreation and relaxation. Places of worship like Second Presbyterian Church and Church At Rock Creek provide spiritual support within the community. Overall, this area provides a mix of essential services and recreational options that could make it a comfortable and convenient place for seniors to reside.

Pharmacies

• Cardinal Health (0.1 miles)
• Walgreens (0.7 miles)
• Drug Emporium (0.8 miles)
• Sca Pharmaceuticals (0.9 miles)
• Tabor, Jennifer M - Jennifer M Tabor (1 miles)
• Dziurkowski, Nicholas - Nicholas Dziurkowski (1 miles)
• Walgreens (1 miles)

Restaurants

• Aji Ramen Bar (0.3 miles)
• Khalil's Pub & Grill (0.4 miles)
• Twin Peaks (0.5 miles)
• McDonald's (0.9 miles)
• Purple Cow (1 miles)
• On The Border Mexican Grill & Cantina (1 miles)
• Olive Garden (1 miles)

Physicians

• Doctor's Park (0.7 miles)
• Dermatology Group Of Arkansas (0.7 miles)
• St Vincent Family Clinic Rodney Parham (0.7 miles)
• Little Rock Gynecology and Obstetrics (0.7 miles)
• Arkansas Epilepsy Program (0.8 miles)
• Breckenridge Family Clinic (0.8 miles)
• Arkansas Cardiology (0.8 miles)

Hospitals

• Hickingbotham Outpatient Center (0.9 miles)
• CHI St Vincent Infirmary (2.8 miles)

Cafes

• Panera Bread (0.9 miles)
• Starbucks (2.7 miles)
• Starbucks (3.5 miles)

Parks

• Hounds Lounge Pet Reso (1.4 miles)
• Woodlands Edge Park (2.4 miles)
• Two Rivers Park (3.1 miles)

Places of Worship

• Second Presbyterian Church (2.2 miles)
• Church At Rock Creek (2.2 miles)
• Covenant Presbyterian Church (2.8 miles)

Theaters

• Cinemark Colonel Glenn 18 And Xd (3.3 miles)