Home Helpers - Little Rock

Pros

• The director, Pete, is efficient and responsive in addressing any questions or concerns.
• The caregivers at Home Helpers make a genuine effort to keep everything clean.
• The preparation of meals for the reviewer's mother is greatly appreciated, although some improvements could be made.
• Overall, the staff and director are attentive and wonderful in their service.
• Despite occasional punctuality issues with the caregivers assigned for light housekeeping, cleaning, and personal needs, the service was helpful and reliable.
• The reviewers have been consistently satisfied with the excellent service provided by Home Helpers.
• They appreciate the helpfulness and reliability of the caregivers from Home Helpers without any issues regarding punctuality.

Cons

• The meals and cleaning could use some improvement.
• The caregivers were not always on time and had a different definition of clean.
• The service did not fully meet the customer's expectations for a caregiver.
• There were issues with people not showing up on time.

Review

Home Helpers, under the capable leadership of director Pete, has proven to be an outstanding caregiving service. With a strong commitment to addressing any questions or concerns promptly, Pete ensures that his clients feel heard and cared for. The caregivers employed by Home Helpers strive to maintain cleanliness in their work, making sure that their clients' living spaces remain tidy and organized. Additionally, they go above and beyond by assisting with meal preparation for those in need, a gesture that is greatly appreciated by clients and their families.

While the overall feedback is positive, it's important to note some areas where improvements could be made. A few clients have found that the punctuality of certain caregivers was not consistent, leading to delays in receiving the assistance they required. Furthermore, there were discrepancies between their definition of "clean" and what the caregivers perceived as clean. However, it is worth mentioning that efforts were made during initial consultations to align expectations between clients and caregivers.

Despite these minor shortcomings, Home Helpers proves to be a helpful and reliable service. Clients express satisfaction with the company's responsiveness and availability when in need. In fact, there were no complaints regarding their overall performance—indicating that they consistently deliver quality care and support.

In general, Home Helpers receives high praise from its clientele. The service provided has been described as excellent, going above and beyond expectations. Clients commend them for being helpful and reliable throughout their engagements. Moreover, there have been no issues with regards to punctuality or staff failing to show up on time—an aspect that is crucial when relying on caregiving services.

Overall, Home Helpers stands out as a compassionate and attentive caregiving agency under Pete's leadership. While improvements could be made in terms of punctuality and defining cleanliness standards across teams of caregivers, these minor issues do not overshadow the exceptional care provided by Home Helpers' dedicated staff members. Their commitment to supporting individuals with personalized attention deserves recognition and remains highly valued by those who rely on their services.

This part of Little Rock, Arkansas, offers a variety of amenities that cater to senior living. With a range of restaurants nearby such as Petit & Keet for upscale dining and Olive Garden for a more casual option, seniors can enjoy diverse culinary experiences. Additionally, there are several reputable physicians and pharmacies in close proximity, ensuring easy access to medical care and prescriptions. Places of worship like Second Presbyterian Church provide spiritual support and community engagement opportunities. For recreation, parks like Two Rivers Park offer scenic walking trails and outdoor activities. The presence of hospitals such as Hickingbotham Outpatient Center also provides peace of mind in case of medical emergencies. Overall, this area combines convenience, dining options, healthcare services, and recreational facilities to create a comfortable living environment for seniors.

Restaurants

• Petit & Keet (0.2 miles)
• Olive Garden (0.3 miles)
• Aji Ramen Bar (0.8 miles)
• Twin Peaks (0.8 miles)
• McDonald's (0.9 miles)
• Khalil's Pub & Grill (1 miles)
• David's Burgers (1 miles)

Physicians

• Premier Gastronenterology (0.3 miles)
• Baptist Health Family Clinic-Pleasant Valley (0.5 miles)
• Breckenridge Family Clinic (0.6 miles)
• St Vincent Family Clinic Rodney Parham (0.8 miles)
• Uams West Little Rock Clinic (1.4 miles)
• Chenal Family Practice (1.4 miles)
• All For Kids Pediatric Clinic (1.5 miles)

Pharmacies

• The Drug Store (0.3 miles)
• Bowman Curve I (0.8 miles)
• Cardinal Health (0.9 miles)
• Dziurkowski, Nicholas - Nicholas Dziurkowski (0.9 miles)
• Walgreens (1 miles)
• Walgreens (1.3 miles)
• Drug Emporium (1.4 miles)

Places of Worship

• Second Presbyterian Church (1.4 miles)
• Covenant Presbyterian Church (2.4 miles)
• Church At Rock Creek (2.9 miles)

Cafes

• Panera Bread (1.7 miles)
• Starbucks (3.1 miles)
• Starbucks (3.3 miles)

Parks

• Hounds Lounge Pet Reso (1.8 miles)
• Two Rivers Park (2.2 miles)
• Woodlands Edge Park (2.7 miles)

Hospitals

• Hickingbotham Outpatient Center (1.9 miles)
• CHI St Vincent Infirmary (3.5 miles)

Theaters

• AMC Chenal 9 (3.6 miles)