Ridgecrest Health And Rehabilitation
Save5504 East Johnson Avenue, Jonesboro, AR 72401
For more information about senior living options: (844) 490-3973
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The dad had the best team of nurses and rehab staff while he was there. The rehab staff was very attentive and compassionate, and the nurses were very knowledgeable. Residents are clean and seem very happy. Great facility, great therapy services, and great staff. Hardworking and caring staff. She has loved every staff member from the nurses, physical therapists, aides, and even the cooks. Her room is spacious and always clean, right down to the great smelling bathroom.
CNA staff began quitting, and care deteriorated quickly. Residents weren't being changed or bathed, and hair wasn't washed for months. The business office was described as money-hungry. The food was horrible. Some med techs were mean to residents and their families. They discharged a patient too soon, which allegedly contributed to that patient's death. An aide yelled at a patient just inches from his face. Medications were not scheduled with home hospice, leading to unnecessary suffering. Some nurses were described as useless or sleepy. The facility lacked sufficient staff and empathy for terminal patients. Call lights were ignored, medicines not delivered on time, and residents left in their waste. Vitals were not taken for days, and basic care was neglected.Ridgecrest Rehabilitation Center emerges in these accounts as a facility that inspires a wide spectrum of experiences. On one end, some residents and families paint a picture of a clean, well-kept environment with friendly, attentive staff and effective therapy that helps people regain mobility. A few families highlight spacious, tidy rooms, pleasant smells in the bathrooms, and a generally welcoming atmosphere. In these views, the center is capable of delivering meaningful short-term rehab results and compassionate care when things run smoothly, with therapists and nurses who are knowledgeable and genuinely caring.
Yet a far larger thread running through the shared experiences is concern about staffing stability and the consistency of care. Several reviews describe CNA turnover and frequent quitting, especially during a resident's eight-month stay, which apparently coincided with lapses in routine hygiene: regular changes, full hair washing, and even basic cleanliness. Comments about care routines becoming irregular punctuate these concerns, with some families feeling that staff were stretched too thin to meet basic needs. Other reviewers allege that business office personnel come across as overly focused on finances, which taints the overall perception of the facility for some families. Food quality is another recurring complaint - described by multiple reviewers as poor, unappealing, or insufficient in quantity - accompanied by accusations that some med techs or staff members are not kind to residents or their families.
A particularly troubling thread centers on discharge practices and the ultimate consequences for residents. One reviewer recounts the death of their father just a week after a discharge that they believed he was not ready for, insisting that concerns about readiness were dismissed. This account emphasizes perceived negligence and urges future families to evaluate discharge timing carefully, suggesting that premature releases may have devastating consequences. While other reviews are more mixed, this death-then-discharge concern repeatedly surfaces as a cautionary note about how decisions around ongoing care and transition out of the facility are handled.
In contrast to the negative experiences, some residents recount highly positive interactions with specific care teams. One reviewer recalls that their dad had "the best team of nurses and rehab staff," with attentive, compassionate rehab work and knowledgeable nurses. Another voice notes that residents were clean and happy, and that the building itself was clean and welcoming. These testimonials remind readers that, for some families and individuals, the care team can be capable of delivering excellent nursing and therapy experiences that leave lasting, positive impressions.
Interwoven with these stories are accounts of coordination challenges that can complicate care. A hospice-related scenario describes an initial night when an aide shouted at a spouse - a moment that understandably unsettled the family given the patient's illness. Other reviews describe gaps in communication with home hospice, with medication schedules failing to be implemented promptly, requiring family members or outside services to intervene. Specific mentions of staff members are mixed as well: one nurse is singled out as ineffective or "useless," while another, Andrew, is praised for his care. Yet even these mixed assessments highlight the variability of experiences within the same facility, depending on who is assigned to a patient on any given day.
Short-term rehab experiences also carry a heavy weight of dissatisfaction. Several reviews describe sons and daughters watching their loved ones sit in a wheelchair for extended periods when improvement was the goal, followed by discharge after far fewer days than expected. Calls to the facility are reported as frequently unanswered, and some families report missing personal belongings as a troubling pattern. Taken together, these points create a narrative in which short-term goals may be pursued in a manner that leaves some residents feeling under-supported and under-medicated, with expectations unmet and lines of communication strained.
The most stark and visceral criticisms come from reviews that describe neglect and disrespect in the strongest terms. One reviewer asserts that the facility is capable of looking decent on the outside while neglect being evident inside, with residents left sitting in feces and call buttons ignored while staff are engaged with their phones. The sentiment is that safety and dignity have been compromised, and that overall respect for residents and their families has diminished. Similar accounts compound these concerns with allegations of prolonged exposure to waste, a lack of empathy, and a perceived lack of accountability among staff.
Several reviews expand this pattern into broader concerns about the facility's philosophy and operational priorities. A family member laments not only the care of their loved one but also the administration's attitude, claiming a drop in quality after a change in leadership and suggesting a lack of recognition for veterans and special residents. In one particularly strong critique, the reviewer says they would not recommend the place and warns others to be cautious to avoid danger to their loved ones. The depiction of administration as distant and unsupportive contributes to a lasting impression of a facility struggling to balance care, staffing, and leadership.
Against the chorus of complaints, there are additional positive notes that deserve mention for balance. Some families report successful experiences with both therapy programs and staff engagement, praising the quality of therapy services and the positive impact on mobility. A few reviews celebrate recent improvements or attributes of specific staff members who stood out for their compassion and professionalism. Another family shares a story of a grandmother who has had a wonderful experience over a few weeks, focusing on the staff's kindness, the cleanliness of the room, and enjoyable meals. These voices remind readers that even within one facility, outcomes can vary dramatically depending on individual circumstances, the team involved, and the progression of a resident's condition.
Several reviews also address the complex experience of recently discharged patients or those transitioning between hospital, hospice, and rehab. A story about a grandpa who initially did not receive timely physical therapy in the days following a hip surgery underscores how crucial early rehabilitation can be to recovery and how painful missteps can be when therapy is delayed. Others describe a sense of relief when the right team is in place, with therapy services and nursing staff delivering effective care that supports improved daily living activities. The recurring theme remains that quality care is not uniform and depends heavily on staffing, communication, and the alignment of medical needs with appropriate therapy plans.
In sum, the narratives about Ridgecrest Rehabilitation Center reflect a facility where experiences range from highly positive to severely negative. Families highlight the tangible benefits of clean environments, dedicated therapists, and compassionate nurses, alongside persistent concerns about staffing shortages, communication gaps, questionable discharge decisions, and episodes of neglect. The common thread across the reviews is the imperative for careful, individualized assessment when selecting a post-acute or rehab facility: verify staffing levels, ensure clear communication channels, confirm timely medication administration, and critically evaluate discharge plans to align with a resident's readiness and ongoing care needs.
135 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ridgecrest Health And Rehabilitation in Jonesboro, AR is an inviting and vibrant assisted living community that offers a wide range of amenities and care services for seniors.
Residents can enjoy the convenience of having a beauty salon within the community, as well as access to cable or satellite TV in their own private rooms. Community-operated transportation is available for residents who may need assistance getting around town, whether it's for errands or social outings.
For those who enjoy technology, there is a computer center where residents can stay connected with loved ones and browse the internet. The dining room provides a restaurant-style experience with delicious meals prepared and served by the staff. Special dietary restrictions are accommodated.
Keeping active and fit is easy at Ridgecrest Health And Rehabilitation with a fully equipped fitness room available for use. There is also a gaming room for entertainment purposes and a small library for those who enjoy reading.
The community has beautiful outdoor spaces such as gardens where residents can relax and soak up some fresh air and sunshine. Housekeeping services ensure that living spaces are kept clean and comfortable, while move-in coordination helps make the transition into the community seamless.
Residents have access to private bathrooms for their convenience, along with telephone services to stay connected with family and friends. Transportation arrangements can be made for non-medical purposes as well as doctors' appointments.
Wellness is prioritized at Ridgecrest Health And Rehabilitation, with a wellness center offering various programs to promote mental well-being. Wi-Fi/high-speed internet is available throughout the community to keep residents connected online.
In terms of care services, there is 24-hour call system available should any emergencies arise. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents take their medications properly.
Residents can take advantage of various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist residents with any additional needs or requests.
Ridgecrest Health And Rehabilitation is conveniently located near cafes, pharmacies, physicians' offices, restaurants, transportation options and places of worship. Additionally, a hospital is situated nearby for easy access to medical care when needed.
Overall, Ridgecrest Health And Rehabilitation offers an exceptional assisted living experience with top-notch amenities and care services in a warm and welcoming community setting.
Ridgecrest Health And Rehabilitation is located at 5504 East Johnson Avenue, Jonesboro, AR 72401 in Greene County, Arkansas
Ridgecrest Health And Rehabilitation on seniors.fyi includes 5 photos including images showing interior, decor, spacious, building, architecture, lobby, waiting area, dining, and more.
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