Lakewood Healthcare
Save260 Lakepark Drive, Hot Springs, AR 71901
For more information about senior living options: (844) 490-3973
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The collection of remarks about Lakewood Nursing Home presents a striking contrast between deeply heartfelt gratitude and serious, cautionary warnings. On one hand, many family members speak with warmth and reverence about the care their loved ones received. They describe a place that feels welcoming, compassionate, and almost like a second home. For some families, the staff's kindness and professionalism turned what could have been a stressful transition into a reassuring experience. In particular, several reviewers highlight how staff made them feel seen and supported during visits, and how Allan's caregivers treated him like family. The overall tone from these voices is one of genuine appreciation for the people who cared for their loved ones, with expressions of gratitude that range from simple thanks to heartfelt admiration. One note even captures a sense of uplift and optimism: "You all are awesome," accompanied by a heart emoji, signaling a strong, positive emotional impact.
A recurring theme across many favorable reviews is the sense of personal connection and reliability. Families recount encounters with specific staff members who stood out for their attentiveness and dedication. Tamara and Keiley are frequently cited as especially helpful, with several accounts describing a seamless and compassionate experience from the initial conversation to the application process and ongoing care. Phrases like "absolute 10" and "service team" convey a perception of excellence across the caregiving spectrum, from admissions through daily interactions. In stories about long-term care, the staff's ability to blend professional care with genuine warmth is consistently celebrated, and the facility is described as fostering a feeling of belonging and family among residents and their relatives.
The positive notes extend to residents of different ages and care needs, including those with dementia and those receiving rehabilitation. A family member describes their mother's dementia journey, describing a progression from independent living with a sitter to in-home care supported by Lakewood, and finally to a setting that continues to feel like a home. The elder's own positive sentiment - "I love it here" - is echoed by relatives who credit the staff with a steady, compassionate approach to daily living, therapy, and meaningful activities. Several reviews celebrate rehabilitation successes, with residents who had fallen or faced health setbacks returning home or recovering mobility and strength thanks to physical therapy and related care. The sense of progress, hope, and renewed vitality in these narratives is a powerful counterpoint to the more somber accounts.
Alongside the praise, however, there is a subset of reviews that raises grave concerns about care quality and safety. Some reviewers describe experiences that they view as neglectful or dangerous, including claims that residents were left sitting in their own urine, deprived of air or nourishment, or not given medications timely. In one particularly alarming set of claims, reviewers allege misbehavior by certain staff, including drugs and a weapon being brought into the facility, and even the theft of a resident's phone. These statements are stark and troubling, painting a picture of environments where residents' well-being and safety could be compromised. While such allegations are presented by the reviewers, they cast a long shadow over the facility's reputation and underscore the fear and heartbreak that can accompany allegations of mistreatment in elder care.
Another portion of the negative feedback focuses on episodes where declines in care were witnessed or reported during specific events, such as physical therapy or daily routines. Several reviewers describe situations where residents did not receive timely hydration or nutrition, experienced falls that went unreported, or were left in uncomfortable or unsafe conditions. The emotional weight of these claims is evident in the language used - phrases that describe a place as "absolute garbage" or a "hell for the elderly" reflect the depth of distress some families felt when their loved ones were in the facility's care. These accounts contrast sharply with the more glowing testimonials and emphasize the need for vigilance, accountability, and transparent communication in any long-term care setting.
Interest in stewardship and management also emerges in the narrative. One review notes a change of ownership in September 2022, accompanied by noticeable improvements in administration and the commitment to quality care and customer service. Some families interpret the new leadership as a turning point, with staff described as going "the extra mile" to ensure residents and families feel welcomed and supported. The sense that the facility can improve over time is a thread that runs through this portion of the feedback, suggesting that experiences may vary not just from person to person but also across different periods of the facility's operation.
Taken together, these testimonials illustrate a spectrum of experiences at Lakewood Nursing Home. For some families, Lakewood represents a place of genuine care, warmth, and effectiveness, with staff who are attentive, compassionate, and capable of delivering meaningful rehabilitation and everyday support. For others, the same institution is a source of fear and frustration, where concerns about neglect, safety, and respect have left lasting distress. The juxtaposition underscores a broader truth about long-term care: outcomes and experiences are deeply personal and can differ dramatically based on individual interactions, specific staff, the timing of care, and the evolving practices of the facility. Prospective families are likely to benefit from direct conversations with current residents and staff, tours that include observation of daily routines, and a careful review of state inspections and outcomes to form a holistic view of what Lakewood can offer.
In conclusion, the stories about Lakewood Nursing Home reveal both commendable devotion and serious red flags. The praise centers on heartfelt kindness, professional dedication, and the comfort of a home-like environment, with particular gratitude directed toward certain team members and the improvements seen after changes in administration. The criticisms warn of neglect, safety concerns, and potential lapses in care that would understandably alarm families seeking the best possible environment for loved ones. For anyone considering Lakewood, the message is clear: assess the facility with your own eyes - talk to staff, observe care routines, ask detailed questions about medications, hygiene, safety protocols, and incident reporting - and weigh the experiences of multiple families to determine whether this home aligns with your expectations and needs for your loved one.
Lakewood Healthcare in Hot Springs, AR is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment where seniors can live independently while receiving the support they require.
The amenities at Lakewood Healthcare are designed to enhance the quality of life for residents. There is a beauty salon on-site, allowing residents to easily maintain their appearance. Cable or satellite TV is available in each room, ensuring entertainment options are readily accessible. Community operated transportation is provided for outings and appointments, making it easy for residents to get around town. A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style meals prepared by skilled chefs, catering to special dietary restrictions. Residents can also enjoy the outdoor space, gaming room, small library, and wellness center for various recreational activities.
Care services provided at Lakewood Healthcare ensure that each resident receives the assistance they need while maintaining their independence. The 24-hour call system ensures that help is always just a button press away. Trained staff members provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management services are offered to ensure that residents take their medications as prescribed. A mental wellness program promotes emotional well-being among residents.
In terms of nearby amenities, Lakewood Healthcare benefits from its convenient location. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship within close proximity to cater to the needs and preferences of residents.
Overall, Lakewood Healthcare provides a comprehensive assisted living experience where seniors can enjoy an active lifestyle supported by caring staff members who prioritize their well-being and comfort.
Lakewood Healthcare is located at 260 Lakepark Drive, Hot Springs, AR 71901 in Hot Spring County, Arkansas
Lakewood Healthcare on seniors.fyi includes 9 photos including images showing interior, landscaping, decor, outdoor, rug, exercise equipment, fitness, rehabilitation, and more.
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