Lakewood Healthcare

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  • Interior

    A festive indoor party with colorful decorations and people dancing.
  • Outdoors

    Welcome to Lakewood: A glimpse of the community.
  • Decor

    A cozy corner featuring a wooden piano and a bookshelf filled with various books.
  • Living Room

    A cozy corner of a living room featuring comfortable seating and decorative elements.
  • Building

    A single-story residential building with a welcoming entrance, surrounded by trees under a cloudy sky.
  • Landscaping

    A well-designed animal enclosure featuring natural elements and greenery.
  • Outdoor

    A serene patio space filled with lush greenery and comfortable seating.
  • Exercise Equipment

    A wall-mounted exercise setup featuring pulleys and a stability ball.

Lakewood Healthcare

260 Lakepark Drive, Hot Springs, AR 71901

For more information about senior living options: (844) 490-3973

3.7 from 24 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
0
1 stars
8

Skilled Nursing Facility

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    Overall Review of Lakewood Healthcare

    Pros

    • pro The staff at Lakewood is caring, compassionate, and dedicated to ensuring residents are well cared for.
    • pro Families feel welcomed and supported by the Lakewood team during every visit.
    • pro The administration is praised for phenomenal leadership and high-quality care.
    • pro The facility is described as warm, friendly, and like one big family.
    • pro Residents' loved ones report improvements in health, mobility, and happiness under the care.
    • pro The therapy team provides effective care, helping residents regain function and return home.
    • pro The admissions director and activity director are incredibly kind and attentive.
    • pro Lakewood is considered a wonderful place where residents are happy and well cared for.
    • pro The staff goes the extra mile to make residents feel at home.
    • pro Positive changes since new ownership have improved quality of care and customer service.
    • pro Families say Lakewood feels like home and appreciate the respectful, dignified treatment of residents.

    Cons

    • pro This place will keep people that abuse and threaten to kill your loved ones.
    • pro Some nurses will deprive your loved ones of air and not care when your loved one says they can't breathe.
    • pro Your loved ones will be sitting in their own pee for hours upon end because the CNAs want to sleep instead of work.
    • pro They do not give medication on time.
    • pro If your loved one falls sometimes they won't report it.
    • pro CNAs also bring drugs and a gun into the facility everyday they work.

    Review

    The collection of remarks about Lakewood Nursing Home presents a striking contrast between deeply heartfelt gratitude and serious, cautionary warnings. On one hand, many family members speak with warmth and reverence about the care their loved ones received. They describe a place that feels welcoming, compassionate, and almost like a second home. For some families, the staff's kindness and professionalism turned what could have been a stressful transition into a reassuring experience. In particular, several reviewers highlight how staff made them feel seen and supported during visits, and how Allan's caregivers treated him like family. The overall tone from these voices is one of genuine appreciation for the people who cared for their loved ones, with expressions of gratitude that range from simple thanks to heartfelt admiration. One note even captures a sense of uplift and optimism: "You all are awesome," accompanied by a heart emoji, signaling a strong, positive emotional impact.

    A recurring theme across many favorable reviews is the sense of personal connection and reliability. Families recount encounters with specific staff members who stood out for their attentiveness and dedication. Tamara and Keiley are frequently cited as especially helpful, with several accounts describing a seamless and compassionate experience from the initial conversation to the application process and ongoing care. Phrases like "absolute 10" and "service team" convey a perception of excellence across the caregiving spectrum, from admissions through daily interactions. In stories about long-term care, the staff's ability to blend professional care with genuine warmth is consistently celebrated, and the facility is described as fostering a feeling of belonging and family among residents and their relatives.

    The positive notes extend to residents of different ages and care needs, including those with dementia and those receiving rehabilitation. A family member describes their mother's dementia journey, describing a progression from independent living with a sitter to in-home care supported by Lakewood, and finally to a setting that continues to feel like a home. The elder's own positive sentiment - "I love it here" - is echoed by relatives who credit the staff with a steady, compassionate approach to daily living, therapy, and meaningful activities. Several reviews celebrate rehabilitation successes, with residents who had fallen or faced health setbacks returning home or recovering mobility and strength thanks to physical therapy and related care. The sense of progress, hope, and renewed vitality in these narratives is a powerful counterpoint to the more somber accounts.

    Alongside the praise, however, there is a subset of reviews that raises grave concerns about care quality and safety. Some reviewers describe experiences that they view as neglectful or dangerous, including claims that residents were left sitting in their own urine, deprived of air or nourishment, or not given medications timely. In one particularly alarming set of claims, reviewers allege misbehavior by certain staff, including drugs and a weapon being brought into the facility, and even the theft of a resident's phone. These statements are stark and troubling, painting a picture of environments where residents' well-being and safety could be compromised. While such allegations are presented by the reviewers, they cast a long shadow over the facility's reputation and underscore the fear and heartbreak that can accompany allegations of mistreatment in elder care.

    Another portion of the negative feedback focuses on episodes where declines in care were witnessed or reported during specific events, such as physical therapy or daily routines. Several reviewers describe situations where residents did not receive timely hydration or nutrition, experienced falls that went unreported, or were left in uncomfortable or unsafe conditions. The emotional weight of these claims is evident in the language used - phrases that describe a place as "absolute garbage" or a "hell for the elderly" reflect the depth of distress some families felt when their loved ones were in the facility's care. These accounts contrast sharply with the more glowing testimonials and emphasize the need for vigilance, accountability, and transparent communication in any long-term care setting.

    Interest in stewardship and management also emerges in the narrative. One review notes a change of ownership in September 2022, accompanied by noticeable improvements in administration and the commitment to quality care and customer service. Some families interpret the new leadership as a turning point, with staff described as going "the extra mile" to ensure residents and families feel welcomed and supported. The sense that the facility can improve over time is a thread that runs through this portion of the feedback, suggesting that experiences may vary not just from person to person but also across different periods of the facility's operation.

    Taken together, these testimonials illustrate a spectrum of experiences at Lakewood Nursing Home. For some families, Lakewood represents a place of genuine care, warmth, and effectiveness, with staff who are attentive, compassionate, and capable of delivering meaningful rehabilitation and everyday support. For others, the same institution is a source of fear and frustration, where concerns about neglect, safety, and respect have left lasting distress. The juxtaposition underscores a broader truth about long-term care: outcomes and experiences are deeply personal and can differ dramatically based on individual interactions, specific staff, the timing of care, and the evolving practices of the facility. Prospective families are likely to benefit from direct conversations with current residents and staff, tours that include observation of daily routines, and a careful review of state inspections and outcomes to form a holistic view of what Lakewood can offer.

    In conclusion, the stories about Lakewood Nursing Home reveal both commendable devotion and serious red flags. The praise centers on heartfelt kindness, professional dedication, and the comfort of a home-like environment, with particular gratitude directed toward certain team members and the improvements seen after changes in administration. The criticisms warn of neglect, safety concerns, and potential lapses in care that would understandably alarm families seeking the best possible environment for loved ones. For anyone considering Lakewood, the message is clear: assess the facility with your own eyes - talk to staff, observe care routines, ask detailed questions about medications, hygiene, safety protocols, and incident reporting - and weigh the experiences of multiple families to determine whether this home aligns with your expectations and needs for your loved one.

    Features

    Housing

    • 80 resident community capacity 80 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Lakewood Healthcare in Hot Springs, AR is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and welcoming environment where seniors can live independently while receiving the support they require.

    The amenities at Lakewood Healthcare are designed to enhance the quality of life for residents. There is a beauty salon on-site, allowing residents to easily maintain their appearance. Cable or satellite TV is available in each room, ensuring entertainment options are readily accessible. Community operated transportation is provided for outings and appointments, making it easy for residents to get around town. A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style meals prepared by skilled chefs, catering to special dietary restrictions. Residents can also enjoy the outdoor space, gaming room, small library, and wellness center for various recreational activities.

    Care services provided at Lakewood Healthcare ensure that each resident receives the assistance they need while maintaining their independence. The 24-hour call system ensures that help is always just a button press away. Trained staff members provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management services are offered to ensure that residents take their medications as prescribed. A mental wellness program promotes emotional well-being among residents.

    In terms of nearby amenities, Lakewood Healthcare benefits from its convenient location. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship within close proximity to cater to the needs and preferences of residents.

    Overall, Lakewood Healthcare provides a comprehensive assisted living experience where seniors can enjoy an active lifestyle supported by caring staff members who prioritize their well-being and comfort.

    Nearby Places of Interest

    Cafes

    • Shipley Do-Nuts (0.8 miles)
    • Chipmunk Cafe (1.4 miles)
    • Starbucks (1.9 miles)
    • JavaPrimo Coffee House, Cafe & More (2.7 miles)
    • Cafe 1217 (3.4 miles)
    • Best Cafe & Bar (4 miles)
    • Shipley Do-Nuts (4.1 miles)

    Pharmacies

    • Lakeside Pharmacy (0.8 miles)
    • Lakeside Pharmacy (1.5 miles)
    • Walmart Pharmacy (1.8 miles)
    • Green Springs Medical (2 miles)
    • CVS Pharmacy (2 miles)
    • Kroger Pharmacy (2.3 miles)
    • Good Neighbor Pharmacy (2.5 miles)

    Physicians

    • Central Arkansas Pain Center (1.3 miles)
    • Hot Springs Ear Nose & Throat Clinic (1.3 miles)
    • Touchstone Imaging Hot Springs (1.9 miles)
    • The Dermatology Clinic (1.9 miles)
    • Hot Springs Radiology Ser (1.9 miles)
    • McFarland Eye Care (2.1 miles)
    • Express Care Clinic (2.1 miles)

    Places of Worship

    • Anthony Chapel (1.4 miles)
    • First Church of Christ Scientist (4 miles)

    Restaurants

    • Zoe's (1.5 miles)
    • Red Oak Fillin Station (1.7 miles)
    • Cracker Barrel (1.9 miles)
    • Burger King (2 miles)
    • Subway (2.4 miles)
    • Spa City Sports Grill (2.5 miles)
    • Firehouse Subs (2.5 miles)

    Transportation

    • Memorial Field Airport (HOT) (4.3 miles)
    • Aar Aircraft Services-hot Springs (4.3 miles)

    Parks

    • Hot Springs Central Avenue Historical District (4.6 miles)

    Frequently Asked Questions

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    Nearby Communities

    Skilled Nursing Facility in Nearby Cities

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