The Pines Nursing And Rehabilitation Center in Hot Springs, AR

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  • Interior

    A cozy living room setting featuring comfortable chairs, a coffee table, decorative plants, and a fireplace.

  • Decor

    A cozy living room featuring comfortable seating, a wall-mounted TV, and decorative plants.

  • Building

    A charming residence featuring a gated entrance and a welcoming facade under clear blue skies.

  • Bedroom

    A cozy room with a bed, armchair, and wall-mounted television.

  • Dining

    A spacious and well-lit dining hall featuring neatly arranged tables and chairs.

  • Lighting

    A cozy and well-decorated hospital room featuring a bed, bedside table, and welcoming decor.

The Pines Nursing And Rehabilitation Center in Hot Springs, AR

The Pines Nursing And Rehabilitation Center is a nursing home community in Hot Springs, AR.

Information last verified:

524 Carpenter Dam Road, Hot Springs, AR 71901

For more information about senior living options: (866) 208-4318

3.9 from 35 reviews
5 stars
21
4 stars
5
3 stars
0
2 stars
1
1 stars
8

Overall Review of The Pines Nursing And Rehabilitation Center

common 21 reviews mention this

Caregivers are consistently described as kind

Residents and families frequently describe the staff as caring and compassionate.

Many reviews emphasize that staff members focus on residents’ day-to-day needs, keep families informed, and treat residents with compassion. Several reviewers describe nurses and therapists as attentive, knowledgeable, and willing to help with concerns as they come up. Even amid criticisms, some reviewers still say the facility was helpful and that residents were generally well cared for.

common 4 reviews mention this

Rehab therapy support shows up in reviews

Multiple reviewers mention therapy teams working with residents during recovery.

Some families describe meaningful progress during a rehab stay, including returning to walking with support after an injury. Other reviews highlight that therapists work at the resident’s pace and that physical therapy was a standout. A few negative reviews cite therapy problems tied to communication or follow-through, including delays or misunderstandings around treatment requests.

caveat 3 reviews mention this

Meals and special diets are mixed

Dining experiences and diet handling come through as uneven in the reviews.

Several reviews say meals improved at some point during their stay, and one reviewer also mentions dietary changes toward the end of a stay. At the same time, other families describe concerns about meal options and how staff responded to requests for alternate meals. This is consistent with the fact that residents may be on diet-related restrictions supported by diabetes or special dietary needs.

common 2 reviews mention this

Activities help residents stay involved

Reviews mention residents being supported to join activities.

One reviewer says their loved one had activities to participate in that helped them stay active. Another describes day activities like bingo and picnics, along with support for eating and getting help with activities as needed. Together, the reviews suggest activities are available, though the level of assistance required can be significant for some residents.

caveat 2 reviews mention this

Hygiene and cleanliness are recurring concerns

Some reviewers raise concerns about cleanliness and infection-control practices.

A review calls out cross contamination and poor aseptic technique, including how often drinking cups were washed and sterilized. Another points to bathroom setup issues, including shared bathrooms and inappropriate fixtures. These complaints stand alongside positive comments about staff helpfulness, but they remain a clear theme in the negatives.

caveat 6 reviews mention this

Staffing and responsiveness can fall short

Some reviews describe delays and difficulty getting timely help.

Negative reviews include examples of nurses ignoring calls, concerns about neglect, and accounts of residents not being cared for as expected. One reviewer also describes limited nighttime staffing, and another mentions call light limitations that made getting assistance harder. Even where families are generally positive, at least a couple reviews acknowledge issues with lower-level staff or care being overwhelmed at times.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 125 resident community capacity 125 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • Shipley Do-Nuts (0.2 miles)
  • Starbucks (2.3 miles)
  • Chipmunk Cafe (2.4 miles)
  • Cafe 1217 (2.7 miles)
  • JavaPrimo Coffee House, Cafe & More (3.2 miles)
  • Best Cafe & Bar (3.5 miles)
  • Shipley Do-Nuts (3.8 miles)

Pharmacies

  • Lakeside Pharmacy (0.2 miles)
  • Lakeside Pharmacy (0.5 miles)
  • Green Springs Medical (1.6 miles)
  • CVS Pharmacy (2.1 miles)
  • Kroger Pharmacy (2.2 miles)
  • Walmart Pharmacy (2.2 miles)
  • Good Neighbor Pharmacy (2.3 miles)

Physicians

  • Central Arkansas Pain Center (0.3 miles)
  • Hot Springs Ear Nose & Throat Clinic (0.3 miles)
  • Hot Springs Pediatric Clinic, P.A. (1.6 miles)
  • Hot Springs Surgery Clinic PA (1.7 miles)
  • Porter Jack C DDS (1.7 miles)
  • Orthopaedic Center of Hot Springs (1.8 miles)
  • Arkansas Institute For Cosmetic & Plastic Surgery (1.8 miles)

Restaurants

  • Zoe's (0.6 miles)
  • McDonald's (1.9 miles)
  • Burger King (2.1 miles)
  • Cracker Barrel (2.1 miles)
  • Subway (2.3 miles)
  • Red Oak Fillin Station (2.5 miles)
  • Panda Express (2.7 miles)

Places of Worship

  • Anthony Chapel (2.4 miles)
  • First Church of Christ Scientist (3.4 miles)

Parks

  • Hot Springs Central Avenue Historical District (4 miles)
  • Hot Springs National Park CT (4.2 miles)

Frequently Asked Questions

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