Garland Nursing & Rehab Ctr

Pros

• The center has shown great progress in caring for Ms. Amos over the past two years.
• The care provided by this facility has resulted in noticeable improvements for Ms. Amos, according to her daughter.
• Ms. Amos's mother greatly benefited from the care and attention received at this center.
• The positive impact of the center's care on Ms. Amos has been significant and evident.
• Appreciation and love are expressed towards all those involved in providing care at this center, as stated by Ms. Amos.
• There is visible progress made during the two years of being in this center's care, as acknowledged by Alice.
• The care provided by the facility has positively impacted the well-being and development of individuals like Ms. Amos, according to her daughter's observation.

Cons

• The facility used Ativan as a chemical restraint on patients when it was not necessary.
• The CNAs provided care assembly line style and did not treat the residents with dignity and respect.
• One of the CNAs was caught being mean to a resident when they thought nobody was watching.
• The caregivers were poorly trained, lazy, and showed no empathy towards the residents.
• The facility allowed verbal harassment from a roommate towards one of the residents.
• It is advised to avoid this facility due to its negative environment and treatment of residents.

Review

In two contrasting reviews about a care center, we gain insight into the experiences of two individuals and their loved ones. Ms. Amos commends the facility, expressing her gratitude for the progress her mother has achieved over the past two years under their care. On the other hand, Alice recounts a rather distressing encounter, highlighting several concerning aspects regarding the treatment received by her own mother.

Ms. Amos starts off by praising the care center for its positive influence on her mother's life. After being with them for two years, she notes that significant progress has been made during this time. Although she does not specify what type of progress it is, her statement suggests that it relates to improvements in her mom's well-being and quality of life. Ms. Amos concludes with a heartfelt expression of love towards all those involved in providing care at the center.

However, Alice presents a contrasting perspective that sheds light on serious concerns within this facility. She alleges that her mother was administered Ativan unnecessarily and used as a "chemical restraint." This implies that medication was prescribed solely to control or sedate her mother rather than to address any legitimate medical need she may have had. It raises questions about whether appropriate guidelines were followed in administering medications.

Moreover, Alice describes what she perceives as an impersonal assembly-line approach to caregiving where certified nursing assistants (CNAs) provide care in a detached manner. This assembly-line style suggests a rushed and impersonal approach where residents may not receive individualized attention or support tailored to their specific needs.

Alice further expresses concern about witnessing an interaction between a CNA and her mother where she felt that mistreatment occurred. The incident took place when Alice was present but unbeknownst to the CNA, making it an unexpected observation of unprofessional behavior towards her mother.

Additionally, Alice mentions how staff members failed to unpack and put away her mother's clothes upon arrival; instead, they simply left the suitcase on the bedside table. This lack of attention to detail and failure to complete essential tasks raises concerns about the level of care provided by the facility as a whole.

Lastly, Alice indicates that her mother's roommate was allowed to verbally harass her. The fact that this behavior was permitted suggests inadequate oversight from staff members and a failure to create a safe and respectful living environment for all residents. Such an environment is crucial for promoting overall well-being and ensuring that individuals can live without fear of mistreatment or harassment.

These two reviews present contrasting experiences within the same care center. While Ms. Amos speaks highly of the progress she witnessed during her mother's time there, Alice's account raises serious concerns about inappropriate medication administration, impersonal caregiving approaches, mistreatment by staff members, neglect of basic tasks such as unpacking belongings, and allowing verbal harassment between residents. As potential visitors or family members seeking care options, it is vital to consider both perspectives before making any decisions regarding this facility.

This particular area of Hot Springs, Arkansas offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable place to live. With several cafes nearby such as Shipley Do-Nuts and Starbucks, seniors can enjoy a cup of coffee or a quick bite to eat without traveling far. Additionally, there are several pharmacies in close proximity including Lakeside Pharmacy and CVS Pharmacy, providing easy access to medications and healthcare needs. In terms of healthcare facilities, there are reputable physicians such as Central Arkansas Pain Center and Hot Springs Ear Nose & Throat Clinic nearby. For dining options, there are familiar restaurants like Burger King and Subway as well as local favorites like Zoe's available. This area also offers places of worship such as the Anthony Chapel and recreational opportunities at the Hot Springs National Park CT. Overall, this area provides a mix of conveniences, healthcare options, dining choices, and recreational activities that may appeal to seniors looking to settle in Hot Springs.

Cafes

• Shipley Do-Nuts (0.1 miles)
• Starbucks (2.2 miles)
• Chipmunk Cafe (2.4 miles)
• Cafe 1217 (2.7 miles)
• JavaPrimo Coffee House, Cafe & More (3.1 miles)
• Best Cafe & Bar (3.5 miles)
• Shipley Do-Nuts (3.8 miles)

Pharmacies

• Lakeside Pharmacy (0.1 miles)
• Lakeside Pharmacy (0.6 miles)
• Green Springs Medical (1.6 miles)
• CVS Pharmacy (2 miles)
• Kroger Pharmacy (2.1 miles)
• Walmart Pharmacy (2.1 miles)
• Good Neighbor Pharmacy (2.2 miles)

Physicians

• Central Arkansas Pain Center (0.4 miles)
• Hot Springs Ear Nose & Throat Clinic (0.4 miles)
• Hot Springs Pediatric Clinic, P.A. (1.6 miles)
• Hot Springs Surgery Clinic PA (1.7 miles)
• Porter Jack C DDS (1.8 miles)
• Orthopaedic Center of Hot Springs (1.8 miles)
• Arkansas Institute For Cosmetic & Plastic Surgery (1.8 miles)

Restaurants

• Zoe's (0.6 miles)
• Burger King (2 miles)
• McDonald's (2 miles)
• Cracker Barrel (2 miles)
• Subway (2.2 miles)
• Red Oak Fillin Station (2.5 miles)
• Panda Express (2.6 miles)

Places of Worship

• Anthony Chapel (2.4 miles)
• First Church of Christ Scientist (3.4 miles)

Parks

• Hot Springs Central Avenue Historical District (3.9 miles)
• Hot Springs National Park CT (4.2 miles)