The Crossing at Malvern
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720 North Walco Road, Malvern, AR 72104
For more information about senior living options: (844) 490-3973
The staff are described as extremely friendly and professional. An awesome group of professionals is highlighted, and they are considered a pleasure to work with. The facility is described as nice and clean with a home-friendly environment. Families feel thankful and relieved that their loved ones are being taken care of. The Crossing is called a beautiful facility with sweet people who make it feel like home. The staff are praised for their kindness, knowledge, courtesy, understanding, and professionalism. Residents report positive experiences, including living there and loving it. The environment is noted as clean, welcoming, and comfortable.
The reviewer claimed that employees don't pay attention to residents, risking a resident wandering off. The reviewer noted that Stevie Lee's performance drew no attendees, implying the staff didn't engage or promote events. A commenter said the place gave them eerie, evil feelings and vibes and they would never want to live there or have a loved one live there. A family member described a staff member named Megan as rude and mentally abusive toward employees, and not fit for the job. A family member alleged that on the day the resident died, nurses told them to find a new place for him and there had been a 30-day eviction notice earlier that morning. A reviewer suggested that the staff needed to be changed to make the facility a better place.The reviews paint a picture of The Crossing that is, at once, welcoming and complex. Several voices speak warmly of the people who work there and the care that is supposed to anchor daily life. In one breath, you hear "Awesome group of professionals. Indeed, a pleasure to work with!" and "Extremely friendly leadership staff. Awesome group of professionals to work with!!!" These lines set a tone of respect and appreciation for the staff's professionalism, suggesting that when care is consistent, residents and families feel supported and connected.
At the same time, the comments reveal real concerns about safety, supervision, and the emotional climate within the facility. One account describes being followed outside by an elderly woman with memory problems who asked the delivery driver to call the police; the writer notes that it wasn't until the officers arrived that any staff were present, and worries that, "if I wasn't there she could have wandered off." This anecdote underscores anxieties about wandering residents and the need for attentiveness and protective measures to prevent potentially dangerous situations. Another reader echoes a similar unease, saying they "get eerie evil feelings and vibes" and would not want to live there or allow a loved one to live there, highlighting a darker perception of the environment that sits alongside the more positive feedback.
Despite the tensions, there are vivid endorsements of the facility's atmosphere and its everyday livability. Several comments describe the place as beautiful, clean, and home-like. Phrases like "Beautiful ?" and "Nice and clean doesn't smell" emphasize a pleasant, well-kept environment. A line noting "Very clean with a 'home friendly' environment. Staff is very knowledgeable, courteous, understanding and professional" reinforces the sense that, when things run smoothly, The Crossing can feel comfortable and respectful. One reviewer even mentions inspecting the fire system, which adds a practical note that safety infrastructure is present and noticeable.
Care for residents and family reassurance figure prominently in the praise. A parent or relative describes a loved one living there for years and being treated wonderfully, while another person says, "My sister is there. She gets everything taken care of, I don't stress worrying about her." There are also practical suggestions offered, such as a wish for a liftable device to assist shopping, indicating that families appreciate autonomy for residents and want the facility to support those everyday needs. The sentiment is affectionate - people speak of people they trust and places they believe to be home for their family members.
Nevertheless, not all feedback is unvarnished positivity about individual staff. A troubling note focuses on a staff member named Megan, described as "quite rude," someone who "puts down her employees" and is "very mentally abusive" in the reviewer's opinion. The writer emphasizes that the residents themselves are generally kind and that the CNA's have historically been great, but they also call for changes to improve the overall environment. This tension - between the compassionate care delivered by many and the harm perceived from interactions with at least one staff member - reflects the complexity that families navigate when evaluating a living situation for loved ones.
The reviews also touch on the social and cultural rhythm of life at The Crossing. There is a reference to a local event - a performance by "rocking Stevie Lee" on a Saturday at 2:00 - that failed to draw a crowd, described as if "they didn't care he was playing to an empty" room. It's a small vignette, but it speaks to a mismatch between planned activities and resident engagement, a reminder that even well-intentioned programs need participation and energy to feel successful. Another line, simply "Visiting," hints at the ongoing importance of family and friends staying connected in the community, underscoring that the visitor experience matters as much as staff interactions.
In one poignant note, a family reflects on the day their father died. They recount that nurses called Hospice and suggested moving him elsewhere, and they describe receiving a 30-day eviction notice on that same day, with a hint that state involvement or inspection may have been a factor. This brief account casts a shadow over the administrative side of care, suggesting that policy pressures and regulatory scrutiny can intersect with deeply personal moments in painful ways. It serves as a counterpoint to the overwhelmingly positive memories of caring staff, reminding readers that administrative decisions can profoundly affect families during one of life's most vulnerable times.
Overall, the collection of impressions presents The Crossing as a place of genuine warmth and capable care in many moments, tempered by concerns about resident safety, staff behavior, and administrative practices. Some families celebrate the facility as a home where loved ones are cherished and supported, while others urge improvements in supervision, staff conduct, and engagement with residents. The recurring themes - professionalism and kindness from many caregivers, safety and wandering worries, and the need for ongoing attention to staff dynamics and regulatory pressures - create a nuanced portrait of a community striving to balance compassion with accountability. The recurring sentiment - that many people care deeply and want the best for their family members - runs through both the praise and the cautions, leaving a portrait of The Crossing as a place with real strengths and important areas for growth.
84 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Crossing at Malvern in Malvern, AR is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
Residents can enjoy comfortable and convenient living with air-conditioning, fully furnished apartments, private bathrooms, and Wi-Fi/high-speed internet access. The community offers a variety of spaces for residents to gather, including indoor common areas, a small library, a gaming room, and a beauty salon. Outdoor enthusiasts will appreciate the beautiful garden and outdoor space provided.
The Crossing at Malvern ensures that residents are well taken care of with their comprehensive care services. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Special attention is given to those requiring diabetes care or special dietary restrictions. Medication management and transportation arrangements are also part of the services offered.
Residents can enjoy delicious meals prepared by the community's dining team in the restaurant-style dining room. Special dietary restrictions are accommodated to ensure everyone's needs are met.
A diverse range of activities is available for residents to engage in. These include community-sponsored events, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Devotional services off-site allow residents to nurture their spiritual well-being.
The Crossing at Malvern is conveniently located near parks, pharmacies, physicians' offices, restaurants, and places of worship. Community-operated transportation is available for easy access to these locations.
With its excellent amenities and care services, The Crossing at Malvern provides a welcoming environment where residents can thrive while enjoying an active and fulfilling lifestyle.
This part of Malvern, Arkansas, offers convenient access to a variety of amenities and services that cater to seniors. Within close proximity, there are several places of worship such as Southern Baptist Convention and Church Of The Nazarene for spiritual fulfillment. Additionally, there are multiple healthcare options including Malvern Family Medical Clinic and CHI St. Vincent Primary Care for medical needs. For dining options, residents can choose from popular chains like Subway and McDonald's or opt for local favorites like Esther's Place. Pharmacies such as Fred's Pharmacy and Walgreens are also nearby for easy access to medications. Centennial Park provides a scenic outdoor space for leisurely walks and relaxation. Overall, this area offers a mix of essential resources and recreational opportunities suitable for senior living.
The Crossing at Malvern is located at 720 North Walco Road, Malvern, AR 72104 in Saline County, Arkansas
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