The Crossing at Malvern
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720 North Walco Road, Malvern, AR 72104
For more information about senior living options: (844) 490-3973
They are an awesome group of professionals and a pleasure to work with. The leadership staff is extremely friendly and professional. It is a beautiful facility with sweet people who call The Crossing home. The place is nice and clean and doesn't have a bad odor. The staff are very knowledgeable, courteous, understanding and professional. The CNAs have always been awesome. This is a great place for those who need help in their everyday life. The residents are very kind and treated wonderfully.
The employees don't pay attention to the people who stay there. An elderly resident with memory problems followed a delivery driver outside and asked them to call the police; staff were not present until the police arrived, raising concern that the resident could wander off. It appeared that no one cared about Stevie Lee's performance, leaving the venue empty on a Saturday afternoon. The reviewer felt eerie evil vibes and would never want to live there or have a loved one live there. Megan was described as rude, verbally abusive toward employees, and not fit for her job. The facility allegedly issued a 30-day eviction notice on the morning a resident died, which was viewed negatively.The Crossing at Malvern is best suited for seniors who need help with daily activities but want a clean, home-like setting where staff are generally kind and accessible. The community presents a practical, no-nonsense environment: a well-maintained, odor-free facility with a calm, inviting atmosphere, and leadership that residents and families can approach. For families, this is a solid option if a loved one requires assistance with routines, medications, or basic mobility, while still enjoying a sense of personal dignity. It is not the right fit for those chasing a perfectly seamless staff experience every shift, a bustling social calendar, or perfect predictability in operations. In those cases, exploring alternatives with steadier staffing patterns and more robust resident engagement may be warranted.
On the upside, the strongest asset is the staff culture. Multiple reviews spotlight a team that is friendly, knowledgeable, and cooperative, with comments like "awesome group of professionals," "extremely friendly leadership staff," and "very kind staff." Residents are described as well cared for by CNAs who consistently earn praise, and family members report relief and confidence knowing their loved ones are being looked after. The facility itself earns positive marks for cleanliness and a home-like environment, with residents and visitors noting that spaces feel welcoming, tidy, and free of unpleasant odors. Those elements - cleanliness, approachable leadership, and reliable caregiving - provide real daily value when a loved one needs hands-on assistance.
Yet the cons present meaningful friction that families must weigh. Several reviews flag inconsistent attention from some staff members and a perception that employees may not always be fully attuned to residents' day-to-day needs. There are concrete incidents suggesting lapses in safety - an outside visitor reporting a resident following them off-site and concerns about wandering - highlighting the importance of ongoing supervision and tailored safety protocols. In addition, one review describes a notably rude interactions by a staff member, raising concerns about interpersonal dynamics that can color a family's sense of security. Finally, operational challenges surface in the form of a 30-day eviction notice linked to a resident's death, a troubling event that can shake trust in a facility's crisis and transition practices.
These strengths and weaknesses must be weighed against the context of risk. The favorable care narrative - strong CNAs, solid leadership, and a clean, hospitable environment - can offset many daily frictions if staffing remains consistent and responsive. However, the negatives - wandering safety concerns, a single reported case of disrespect, and the eviction-notice episode - are not minor glitches. They signal potential gaps in supervision, policy clarity, and crisis management. For families seeking a predictable, unwaveringly supportive experience, these patterns suggest a need for cautious due diligence, specific assurances from management, and a clear care plan that addresses safety, resident engagement, and respectful handling of sensitive transitions.
To move forward with confidence, prospective residents and families should pursue concrete, situation-specific questions. Request current staffing ratios by shift, ask for examples of how wandering risks are mitigated, and review the activity calendar to gauge social programming and resident engagement. Probe the process around disagreements or complaints, and request recent examples of staff training on dementia-aware communication and resident rights. Visit at different times, speak candidly with frontline caregivers, and ask to observe a care delivery moment to see how complaints are resolved in real time. Above all, insist on a transparent plan for emergency transitions and for addressing any interpersonal issues among the staff.
In the end, The Crossing at Malvern stands out for its clean, home-like setting and the evident kindness of many caregivers. It offers real value to families who prioritize daily assistance delivered in a respectful, approachable environment. But for those who cannot tolerate inconsistency in attentiveness, concerns about resident safety, or uncertainty around crisis situations and termination decisions, alternatives deserve serious consideration. The community is a solid option for many, yet it requires careful vetting and clear expectations to ensure that the care story aligns with the loved one's needs and the family's comfort with risk.
84 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Crossing at Malvern in Malvern, AR is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
Residents can enjoy comfortable and convenient living with air-conditioning, fully furnished apartments, private bathrooms, and Wi-Fi/high-speed internet access. The community offers a variety of spaces for residents to gather, including indoor common areas, a small library, a gaming room, and a beauty salon. Outdoor enthusiasts will appreciate the beautiful garden and outdoor space provided.
The Crossing at Malvern ensures that residents are well taken care of with their comprehensive care services. Trained staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Special attention is given to those requiring diabetes care or special dietary restrictions. Medication management and transportation arrangements are also part of the services offered.
Residents can enjoy delicious meals prepared by the community's dining team in the restaurant-style dining room. Special dietary restrictions are accommodated to ensure everyone's needs are met.
A diverse range of activities is available for residents to engage in. These include community-sponsored events, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Devotional services off-site allow residents to nurture their spiritual well-being.
The Crossing at Malvern is conveniently located near parks, pharmacies, physicians' offices, restaurants, and places of worship. Community-operated transportation is available for easy access to these locations.
With its excellent amenities and care services, The Crossing at Malvern provides a welcoming environment where residents can thrive while enjoying an active and fulfilling lifestyle.
This part of Malvern, Arkansas, offers convenient access to a variety of amenities and services that cater to seniors. Within close proximity, there are several places of worship such as Southern Baptist Convention and Church Of The Nazarene for spiritual fulfillment. Additionally, there are multiple healthcare options including Malvern Family Medical Clinic and CHI St. Vincent Primary Care for medical needs. For dining options, residents can choose from popular chains like Subway and McDonald's or opt for local favorites like Esther's Place. Pharmacies such as Fred's Pharmacy and Walgreens are also nearby for easy access to medications. Centennial Park provides a scenic outdoor space for leisurely walks and relaxation. Overall, this area offers a mix of essential resources and recreational opportunities suitable for senior living.
The Crossing at Malvern is located at 720 North Walco Road, Malvern, AR 72104 in Saline County, Arkansas
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