Encore Healthcare And Rehabilitation in Malvern, AR

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Encore Healthcare And Rehabilitation in Malvern, AR

1820 West Moline Street, Malvern, AR 72104

For more information about senior living options: (844) 490-3973

4.1 from 14 reviews
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Skilled Nursing Facility

Overall Review of Encore Healthcare And Rehabilitation

Pros

  • pro Encore is described as first class from top to bottom.
  • pro The quality of patient care at Encore exceeded every expectation.
  • pro The staff at Encore are courteous, attentive, and professional.
  • pro Encore makes families feel like family and treats loved ones with exceptional care.
  • pro The staff's care and love for patients at Encore were extraordinary, with families kept updated.
  • pro Encore hosts Thanksgiving festivities with a fantastic meal that brought joy to residents.
  • pro The team at Encore is hard-working, dedicated, and treats residents as family.
  • pro Encore enabled Zoom calls with loved ones and took measures to ensure safety.

Cons

  • pro The facility lost every stitch of her clothes and never delivered them home.
  • pro They couldn't locate a pair of her socks to send home.
  • pro They promised to deliver the clothes to her home but never did.
  • pro The staff showed no compassion for patients' loved ones.
  • pro The facility had no respect for clients and their families.
  • pro Nurses sighed and whispered when asked for help, and they did not notify the family when a relative fell and broke a hip, with the incident not being documented.

Review

Encore Healthcare And Rehabilitation in Malvern, AR, is best suited for families seeking a hands-on, care-forward community where residents are treated with personal warmth and staff-driven attentiveness. The model appears to work especially well for seniors recovering from surgery or hospitalization who need reliable rehab support, as well as residents with memory-care needs, where caregivers learn names and routines quickly and keep families in the loop. Across multiple accounts, the day-to-day experience feels genuinely attentive: administrators and line staff alike are described as courteous and professional, and the environment promotes a sense of being cared for rather than simply housed. For families who value a tangible, family-like approach to daily care, Encore often checks the boxes.

However, potential residents should weigh the possibility of gaps that may push some to look elsewhere. Personal items and clothing have surfaced as a recurring concern, with reports of belongings disappearing and not being returned as promised. A broader pattern about responsiveness and empathy toward families also emerges in some reviews, including complaints about compassion and respect. When critical events occur - falls, medical changes, or a resident's death - communication and documentation appear inconsistent in at least one case. For families prioritizing meticulous item control, absolute transparency, and unambiguous caregiver accountability, alternatives with stronger track records in these areas deserve consideration.

On the plus side, Encore earns high marks for the core care proposition. Families routinely praise the level of care they observe at the bedside, from nursing to ancillary staff, with many noting that staff treat residents as if they were their own relatives. The ability to stay closely connected with caregivers through regular updates and direct contact is repeatedly highlighted as a major comfort. Community life is active: holiday celebrations and family-friendly events crop up, and families recount moments when staff went beyond routine duties to show care and generosity. The sentiment is consistently that the team's dedication to residents' well-being is real, visible, and emotionally resonant.

That said, the negative experiences cannot be ignored. The pattern of lost clothing and other personal items undermines trust in basic property management. The absence of timely notification after a serious incident - such as a resident who fell and fractured a hip - strikes at the heart of family confidence in the facility's safety oversight. A separate note of concern is a perceptible lack of compassion or calmness perceived by some families, described as staff sighing or whispering when help is requested. Taken together, these episodes remind that no care community is flawless, and reputations for warmth must be matched by dependable operational discipline.

Still, the positive dimensions often offset these drawbacks for many families. When care teams are consistently attentive, days feel structured rather than chaotic, and families can count on real-time communication about a loved one's status, that reliability reduces a great deal of anxiety. The contrast between strong bedside care and gaps in item handling or incident reporting suggests a relationship - care quality is high, but systems around possessions and event documentation could strengthen. For families considering Encore, a clear, written understanding of policies on belongings, incident reporting, and family communication should be part of the decision-making conversation.

Bottom line: Encore Healthcare And Rehabilitation is a compelling option for families prioritizing warm, hands-on care, strong staff-resident relationships, and active family involvement. It excels where personal attention and daily warmth matter most and gives families confidence through frequent updates and visible devotion from caregivers. At the same time, the facility invites scrutiny on two practical fronts: how belongings are safeguarded and how incidents and changes in resident status are communicated and documented. If these areas can be confirmed to meet high standards, Encore stands as a sound choice; if not, exploring options with tighter controls and more aggressive accountability may be prudent to avoid the risks highlighted by some families.

Features

Housing

  • 95 resident community capacity 95 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Encore Healthcare and Rehabilitation in Malvern, AR is a comprehensive assisted living community that offers a wide range of amenities and care services to meet the individual needs of its residents. The community strives to provide a comfortable and homelike environment where residents can live independently while receiving the support they need.

The amenities at Encore Healthcare and Rehabilitation are designed to enhance the residents' quality of life. A beauty salon is available for residents to get their hair and nails done, ensuring they look and feel their best. Cable or satellite TV is provided for entertainment purposes, along with a gaming room and a small library for leisurely activities. Residents can also enjoy spending time outdoors in the beautifully maintained garden or utilizing the outdoor space for relaxation.

The community offers various dining options, including restaurant-style dining with delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to ensure that residents have nutritious and enjoyable meals.

Encore Healthcare and Rehabilitation focuses on providing individualized care services to meet each resident's unique needs. A 24-hour call system and supervision are provided for peace of mind and safety. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management ensures that residents receive their medications correctly and on time. The staff also provides support with diabetes diets and other special dietary restrictions.

Residents at Encore Healthcare and Rehabilitation can participate in a variety of activities that cater to their interests and preferences. Fitness programs are offered to promote physical well-being, along with planned day trips for socialization and exploration. Resident-run activities allow individuals to contribute actively to the community, fostering a sense of belonging and purpose. Scheduled daily activities keep residents engaged and entertained throughout the day.

Conveniently located nearby are parks, pharmacies, physicians' offices, restaurants, and places of worship, providing easy access to essential amenities within close proximity.

Overall, Encore Healthcare and Rehabilitation in Malvern, AR offers a supportive assisted living community with an array of amenities, care services, and activities to enhance residents' well-being and quality of life.

Nearby Places of Interest

This part of Malvern, Arkansas offers a mix of religious and dining options, making it a diverse and welcoming community for seniors looking to settle down in a quiet and peaceful environment. With several places of worship within close proximity, individuals can easily find a spiritual home that meets their needs. Additionally, there are a variety of restaurants nearby, ranging from fast food chains like Subway and McDonald's to local cafes like Esther's Place. Medical care is easily accessible with multiple physicians' offices and pharmacies located within a few miles, ensuring that seniors can receive quality healthcare services. The presence of parks also provides opportunities for outdoor recreation and relaxation. Overall, this area in Malvern combines convenience with a sense of community, making it a desirable location for senior living.

Places of Worship

  • Gospel Light Baptist Church (0.5 miles)
  • Southern Baptist Convention (0.9 miles)
  • Church Of The Nazarene (1 miles)
  • Freewill Baptist Church (1.3 miles)
  • First Baptist Rockport Church (1.7 miles)
  • Victory Praise & Worship (1.9 miles)
  • New Beginnings Baptist Church (2.5 miles)

Restaurants

  • Subway (0.6 miles)
  • McDonald's (1.1 miles)
  • Waffle House (1.1 miles)
  • Esther's Place (2.3 miles)
  • Sonic Drive-In (9.8 miles)
  • McDonald's (11.1 miles)
  • Red Oak Fillin Station (11.2 miles)

Physicians

  • CHI St. Vincent Primary Care - Malvern (0.7 miles)
  • CHI St. Vincent Orthopedic Clinic - Malvern (0.7 miles)
  • Malvern Family Medical Clinic (1 miles)
  • Primary Care Plus (2 miles)
  • A. Ray Bollen, MD (2 miles)
  • Baptist Health Family Clinic-Malvern (2 miles)
  • Malvern Diagnostic Clinic (3 miles)

Pharmacies

  • Fred's Pharmacy (1.2 miles)
  • Miller's Drug Store (1.5 miles)
  • Walgreens (1.6 miles)
  • Health Mart Pharmacy (2 miles)
  • Lakeside Pharmacy (12.4 miles)
  • Lakeside Pharmacy (12.5 miles)
  • Walmart Pharmacy (14 miles)

Parks

  • Centennial Park (1.5 miles)

Cafes

  • Chipmunk Cafe (12.3 miles)
  • Shipley Do-Nuts (12.4 miles)
  • Mama K's (13.8 miles)
  • Starbucks (14.1 miles)
  • Cafe 1217 (14.5 miles)
  • JavaPrimo Coffee House, Cafe & More (14.7 miles)

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