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The Waters Of Fort Smith

The Waters Of Fort Smith is a nursing home community in Fort Smith, AR.

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The Waters Of Fort Smith

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  • Interior

    An indoor cafeteria with tables and chairs arranged neatly, featuring decorative elements.
  • Outdoors

    A scenic view of a building surrounded by vibrant autumn foliage.
  • Decor

    A dining room with tables decorated with pumpkins and neatly arranged chairs.
  • Building

    A scenic view of a building surrounded by trees with autumn foliage and a well-maintained lawn basking in sunlight.
  • Architecture

    A mid-century modern building surrounded by vibrant autumn foliage.
  • Bedroom

    A clean and organized hospital room with a bed, TV, and curtains.
  • Trees

    A serene house surrounded by trees with sunlight filtering through the branches.
  • Windows

    A hospital room with a bed, wall-mounted TV, window curtains, and a clock.
  • Dining

    A community dining room with tables set for autumn, each featuring a small pumpkin centerpiece.
  • Landscaping

    A mid-century modern house surrounded by autumn foliage.
  • Television

    A clean and simple hospital room featuring a single bed, medical equipment, curtains, and a television.
  • Exercise Equipment

    An empty rehabilitation room equipped with various exercise and therapy equipment.
  • Clouds

    A modern building surrounded by autumn foliage under a cloudy sky.
  • Office

    A spacious office area featuring desks, chairs, and a staircase with large windows allowing natural light.

5301 Wheeler Avenue, Fort Smith, AR 72901

For more information about senior living options: (866) 208-4318

4.3 from 84 reviews
5 stars
63
4 stars
6
3 stars
2
2 stars
0
1 stars
13

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2023

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Overall Review of The Waters Of Fort Smith

common 4 reviews mention this

Dining and kitchen quality stands out

Dining and kitchen service get repeated praise from residents and families, with at least one complaint about meal logistics.

Several reviews highlight food and dining-room service, including friendly kitchen staff and residents who look forward to meals. One reviewer specifically mentions dining-room experience during a short stay, while another praises the kitchen staff’s prompt and accurate service. The community also describes dietary-focused dining support for special dietary needs.

  • An indoor cafeteria with tables and chairs arranged neatly, featuring decorative elements.
  • A dining room with tables decorated with pumpkins and neatly arranged chairs.
  • A community dining room with tables set for autumn, each featuring a small pumpkin centerpiece.
common 23 reviews mention this

Staff kindness and teamwork are consistent

Residents and visitors repeatedly describe caring, friendly staff and strong day-to-day support.

Many reviews point to staff members who are friendly, patient, and responsive—some describe staff helping with mobility and redirection, while others emphasize compassionate care. Several also mention teamwork across roles, from nursing and dietary to management and housekeeping. A few reviews are critical of care quality, but the majority of comments center on support that feels attentive and respectful.

caveat 4 reviews mention this

Building upkeep and odors raise concerns

Multiple reviewers raise concerns about the building’s upkeep and unpleasant odors.

Some reviews describe the facility as looking older, faded, or run down, with one calling out the interior appearance as depressing. Others mention strong smells, including urine-related odor and a general “shabby” feel. Even where staff is praised, these reviewers still flag that the environment doesn’t match expectations. A separate review also mentions the physical condition being unsafe, reinforcing the broader maintenance concern.

common 3 reviews mention this

Family communication during care matters

Families mention staying informed through calls and updates about care.

Several reviews describe being kept in the loop with phone calls and guidance about a loved one’s care, including updates tied to medications. Another reviewer mentions staff answering questions and providing explanations to help with what’s happening during recovery. While most feedback focuses on communication, one highly critical review cites management and phone-access problems during a COVID-19-related move.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 117 resident community capacity 117 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Fort Smith Regional (3 miles away) Fort Smith Regional (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Taco Mayo (0.2 miles)
  • China City Restaurant (0.2 miles)
  • Miss Anna's On Towson (0.2 miles)
  • KFC (0.6 miles)
  • Hardee's (0.7 miles)
  • Braum's (0.7 miles)
  • Popeyes Louisiana Kitchen (1 miles)

Theaters

  • AMC Theater 14 (0.2 miles)

Pharmacies

  • MediSav #3 (0.7 miles)
  • Walgreens (0.8 miles)
  • MediSav Homecare Pharmacy (0.9 miles)
  • Health Depot (1.6 miles)
  • Health Depot Dme (1.6 miles)
  • Care Script (1.7 miles)
  • Harps Pharmacy (2.4 miles)

Places of Worship

  • GenesisConference (2.3 miles)
  • Masjid Al Salam (2.5 miles)

Physicians

  • Baptist Health (2.6 miles)
  • The Dermatology Center (2.6 miles)
  • Laster Eye Center (2.6 miles)
  • Renal Care Associates (2.6 miles)
  • Sparks Hospital (2.6 miles)
  • Bodiford Eye Center (2.6 miles)
  • Arkansas Surgical Group (2.6 miles)

Hospitals

  • The Women's Center (2.6 miles)
  • Samir Patel, MD (2.7 miles)
  • Sparks ICU (2.8 miles)
  • Select Specialty Hospital (2.8 miles)
  • Baptist Health-Fort Smith (2.8 miles)
  • Baptist Health Foot And Ankle Clinicfort Smith Fort Smith (3.7 miles)

Cafes

  • Dewey's Cafe (3.2 miles)
  • Starbucks (3.9 miles)

Parks

  • Fort Smith National Historic Site (3.7 miles)

Frequently Asked Questions

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