Covington Court Health And Rehabilitation Center

Pros

• The resident appreciates the CNAs they like, highlighting a positive relationship with some staff members.
• The reviewer has observed that Covington Court Health and Rehabilitation Center is very clean from the outside.
• The staff at Covington Court Health and Rehabilitation Center has been described as good by the reviewer.
• The price for care at Covington Court is considered not unreasonable, especially since Medicare covers their 20 days.
• The wife of the second reviewer is undergoing physical therapy, indicating that necessary services are being provided.

Cons

• The resident feels that the availability of bed baths is inconsistent and depends on the staff working that day.
• Physical therapy has been missed for three consecutive days, leading to frustration about care.
• There are complaints about poor food quality and a lack of healthy options for residents with diabetes.
• An LPN has been unresponsive to concerns about stomach issues reported by the resident.
• A wheelchair was stolen and has not yet been replaced, indicating inadequate attention to residents' needs.
• Covington Court Health and Rehabilitation Center does not accept visitors, limiting family involvement in care.
• Limited parking may become insufficient during busier times at Covington Court Health and Rehabilitation Center.

Review

The experiences shared by residents and their families at local rehabilitation centers highlight a range of issues that can significantly impact the quality of care and comfort for those who rely on these facilities. One resident's review reveals a concerning inconsistency in the routine provision of essential services, such as personal hygiene. The resident appreciates the Certified Nursing Assistants (CNAs) they feel comfortable with but expresses frustration over the unpredictability of receiving scheduled bed baths. This inconsistency not only affects their personal hygiene but also reflects a broader problem with staffing that seems to plague the institution.

Additionally, the resident notes a critical issue concerning physical therapy. They are supposed to receive therapy five times a week but have experienced multiple gaps in this service, with three consecutive days without any sessions. Reports suggest that staff may be neglecting their duties, as rumors circulate regarding them being inactive rather than attending to patients' needs. This raises serious concerns about both the commitment to patient care and overall staff engagement within the facility.

Nutrition is another significant area where this particular facility falls short according to the resident's review. Residents with dietary restrictions, particularly those managing diabetes, find it challenging to access healthy food options that cater specifically to their needs. The reviewer further mentions ongoing stomach issues that were reported to an LPN; however, no meaningful actions or adjustments were made in response. This lack of responsiveness from nursing staff could exacerbate existing health problems and highlights a potential gap in communication between residents and healthcare providers.

In stark contrast, another reviewer shares a more positive experience regarding their wife's stay at Covington Court Health and Rehabilitation Center. Unlike the first facility described, they note an overall satisfactory environment marked by good staff interactions and cleanliness—a crucial factor for anyone considering long-term care options for themselves or family members. Although they have only observed from afar due to visitor restrictions—suggesting a potential barrier for family support—the initial impression remains favorable.

This second reviewer mentions that while their wife was initially placed in a private room, she has since been moved without prior notice or clear communication about why this change occurred. This inconsistency can create feelings of uncertainty among families regarding how effectively facilities manage patient accommodations based on individual needs or circumstances.

While it is acknowledged that there are challenges such as limited parking—which could become an issue during peak visiting hours—the overall assessment stands as mostly positive when compared against other reviewed establishments. Importantly, they reference Medicare coverage facilitating affordability for extended stays, which is often one of the most concerning factors for families navigating post-acute care options amidst various financial pressures.

These contrasting experiences underline critical systemic issues spanning different rehabilitation centers—from unreliable service delivery and inadequate nutrition support at one location to more commendable staff performance and operational management at another facility. Collectively, these testimonials reinforce how essential it is for healthcare institutions to prioritize not just clinical outcomes but also patient satisfaction through reliable service provision, appropriate nutritional offerings tailored for specific health conditions, effective communication strategies regarding changes in patient accommodation and overall resource availability necessary for quality care environments.

Restaurants

• Cheddar's Scratch Kitchen (0.2 miles)
• McDonald's (0.3 miles)
• Walk-On's Sports Bistreaux - Ft. Smith (0.5 miles)
• Tacos 4 Life (0.6 miles)
• Gusano's Pizza (1.1 miles)
• Krazy Creations (1.2 miles)
• Popeyes Louisiana Kitchen (1.3 miles)

Pharmacies

• MediSav Homecare Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• MediSav #3 (1.5 miles)
• Care Script (1.6 miles)
• Walmart Pharmacy (2 miles)
• Harp's Food Stores (2.5 miles)
• Health Depot (2.5 miles)

Physicians

• Schwarz Cardiology (1.6 miles)
• Half Moon Oral Maxillofacial And Implant Surgery (1.7 miles)
• Skinner Dentistry (1.9 miles)
• Dr. Lance Daniel, O.D. (2.2 miles)
• Ennen Eye Center (2.2 miles)
• Baptist Health Family and Pediatric Clinic-Ellsworth Road (2.2 miles)
• Pediatrician's Office (2.2 miles)

Theaters

• AMC Theater 14 (2 miles)

Cafes

• Starbucks (2.2 miles)
• Dewey's Cafe (2.4 miles)
• Panera Bread (2.6 miles)

Hospitals

• Baptist Health Foot And Ankle Clinicfort Smith Fort Smith (2.2 miles)
• St Edward Mercy Medical Center (2.5 miles)
• St Edward Mercy Health System (2.5 miles)
• The Women's Center (2.6 miles)
• Samir Patel, MD (2.7 miles)
• Sparks ICU (2.8 miles)
• Baptist Health-Fort Smith (2.9 miles)

Places of Worship

• GenesisConference (2.3 miles)
• Masjid Al Salam (2.6 miles)