1008 Arkansas Street, Arkoma, OK 74901
For more information about senior living options: (844) 490-3973
The facility is reliable and treats patients with attention and respect, with Calla and the team professional and committed to quality care. The facility is a great place, clean with mostly new, hardworking staff, especially the night shift, and Arthur has been outstanding in ensuring everyone is well cared for. Lorie in the office is very helpful with residents' families, ensuring residents receive the therapy they need. The cleanliness is outstanding, the staff are heartfelt and understanding, and Alyssa is one of the hardest-working CNAs, outgoing and putting residents' needs first. The staff are like family, and everyone is treated with dignity and respect. The physical therapist Steven and the respiratory therapist Kayla are dedicated to residents' recovery, with nurses and CNAs providing exceptional, loving care.
They describe the facility as a very bad home where the staff do not care for their patients. They caution not to send any loved ones there, noting that phones go unanswered and that paperwork or family access is mishandled. They call the place horrible and a joke, with staff rude and uncaring toward residents. They state the administration is unqualified or lazy, and the facility is outdated and poorly organized. They claim there is abuse and neglect, suggesting the place should be closed down and residents moved to a better home. They report neglectful care, including dehydration and night staff not doing their jobs.This community in Arkoma, OK is best suited for families seeking a small, hands-on long-term care environment where devoted bedside staff and targeted therapy can meaningfully support a resident's daily needs. Riverside Health Services can work well for someone who benefits from close relationships with a core team - CNA staff who stay engaged with residents, therapists who focus on functional goals, and an office staff that assists families with therapy scheduling and daily questions. The strongest argument in its favor is the genuine, individualized care some residents receive from dedicated night shift personnel and therapists who are described as attentive and committed to progress.
At the same time, several reviews flag reasons to consider alternatives. A recurring thread is inconsistent communication and administrative underpinnings that leave families feeling out of the loop or frustrated by the pace of coordinating care and moving paperwork. Several families report a lack of responsiveness - phones not answered, delays in getting forms filed, and difficulties maneuvering through the bureaucracy when a move or discharge issues arise. For families prioritizing predictable, proactive management and a seamless, well-documented care plan, Riverside's organizational side may fall short.
The upside of Riverside centers on tangible caregiving strengths. Positive testimonials highlight staff members who go beyond the basics - night shift workers like Arthur are praised for being respectful and dependable, and Alyssa, a CNA, is repeatedly described as hardworking, outgoing, and resident-focused. Lorie in the office is noted for helping families ensure residents receive therapy, which matters for recovery-oriented goals. The therapy team - Steven the physical therapist and Kayla the respiratory therapist - receives particular praise for advancing residents' functional status and weaning from vents or trachs. When these caregiving anchors function reliably, they can offset many day-to-day irritants and provide meaningful quality of life gains for residents who fit Riverside's intimate, team-based model.
Yet those positive care signals have to contend with serious, consistent concerns in the reviews. Outdated or poorly maintained facilities, odor issues, and experiences of neglect or mismanagement in some shifts are cited as present threats. Residents' safety and comfort - such as ensuring proper circulation, timely assistance at night, and consistent attention to hydration - are frequent flashpoints. Families also allege issues around trust and transparency, including access to information, accurate documentation, and appropriate handling of personal property and finances. In short, the quality of care appears highly contingent on which staff is on duty and how effectively administration oversees daily operations.
For families weighing Riverside against alternatives, a disciplined due-diligence approach is essential. During tours and conversations, seek out concrete assurances on staffing levels across day and night shifts, especially the night crew known to deliver the strongest day-to-day care in reviews. Request to review recent incident and QA reports, and ask for a direct contact in administration who can discuss care plans, billing questions, and discharge processes without delays. Bring up scenarios typical to your loved one - hydration, mobility goals, pain management, response times to call bells - and insist on seeing the team's plan for accountability and escalation if concerns arise. If possible, arrange a trial period or a direct line of communication that the family controls.
On-site observations will tell the clearest story. Note the facility's cleanliness and smell, the availability of accessible seating, and whether residents appear engaged and comfortable with staff. Test call-bell responsiveness and observe how staff prioritize tasks in real time. Speak with current residents and families about communication practices, the consistency of staff assignments, and whether therapy milestones are being pursued with visible progress. If you notice lax oversight, frequent turnover, or a pattern of delayed responses, the risks may outweigh the care strengths Riverside can offer.
The bottom line is practical and nuanced: Riverside Health Services can deliver real, compassionate caregiving and meaningful therapy in a compact, intimate setting, and that can be transformative for residents who need consistent one-on-one attention. However, the facility's consistency is variable, and administrative gaps risk undermining the caregiving gains. For families who can actively supervise, demand transparent communication, and ensure staff continuity, Riverside can be a solid choice. For those prioritizing rock-solid administration, seamless coordination, and uniformly reliable systems, exploring higher-rated facilities with steadier oversight is advisable.
56 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Smith Regional (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Health Services in Arkoma, OK is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. With a focus on providing comfort, convenience, and an enriching lifestyle, this community ensures that seniors can enjoy their retirement years to the fullest.
Residents at Riverside Health Services have access to numerous amenities that enhance their overall well-being. The beauty salon provides professional grooming services, while cable or satellite TV keeps them entertained with various channels. Community-operated transportation makes it easy for seniors to explore the surrounding area or run errands. The computer center allows residents to stay connected and engaged in the digital world. The dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by skilled chefs. Additionally, there is a fitness room for those who wish to engage in physical activities, and a gaming room for recreational purposes. The garden and outdoor spaces provide an opportunity for relaxation and enjoyment of nature. Residents can also take advantage of housekeeping services to ensure their living environment is always clean and comfortable. Private bathrooms offer convenience and privacy.
Care services provided by Riverside Health Services are comprehensive and personalized. With 24-hour call systems and supervision, residents can feel confident knowing that help is readily available whenever needed. Assistance with daily activities such as bathing, dressing, and transfers is provided by compassionate caregivers. Medication management ensures that residents receive their prescribed medications on time. Special dietary restrictions are accommodated, including diabetes diets, ensuring proper nutrition for all residents.
A variety of activities are offered at Riverside Health Services to promote social engagement and mental wellness among residents. Concierge services are available for assistance with any needs or requests. Fitness programs cater to those who wish to maintain an active lifestyle. Planned day trips provide opportunities for exploration and new experiences outside of the community. Resident-run activities allow individuals to take part in planning events that interest them personally. Scheduled daily activities ensure that there is always something enjoyable and stimulating for residents to participate in.
The community's convenient location offers proximity to various amenities and services. There are two cafes, one park, twelve pharmacies, thirty-three physicians, forty-one restaurants, one transportation service, three places of worship, one theater nearby. Additionally, six hospitals are within close reach in case of emergency or medical needs.
Overall, Riverside Health Services in Arkoma, OK provides a warm and inclusive environment where seniors can receive personalized care and enjoy a fulfilling lifestyle filled with amenities and activities suited to their interests and preferences.
Riverside Health Services is located at 1008 Arkansas Street, Arkoma, OK 74901 in Le Flore County, Oklahoma
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