1008 Arkansas Street, Arkoma, OK 74901
For more information about senior living options: (844) 490-3973
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The facility's staff are professional and committed to quality care. Arthur has been outstanding, ensuring everyone is well taken care of and is respectful and professional. Lorie in the office is very helpful to residents' families and helps ensure residents get the therapy they need. Alyssa is one of the hardest-working CNAs; she is outgoing, charismatic toward residents, and puts their needs first. The cleanliness is outstanding, and the staff are heartfelt and understanding toward families. Riverside feels like a family, with residents treated with dignity and respect. The respiratory therapists (including Kayla) are exemplary, helping patients come off vents, and the nurses and CNAs provide attentive, caring support.
The facility is described as a very bad home where staff do not care for their patients. They won't answer the phones, and they reportedly ban spouses from entering the property. They allowed a dog to urinate inside the building, and it took 20 minutes for staff to mop it up. The premises smell like urine throughout the facility, and a grandpa's Bible was lost and replaced with an old one. The administrator is viewed as unqualified or lazy, and cooperation with DHS is lacking. The facility is outdated and poorly organized, with door codes handed out to almost anyone. The staff are seen as prioritizing paychecks over residents, with rude or uncaring behavior.Riverside Nursing Home comes across in these accounts as a place with a clean, well-kept environment and a core of caring, professional staff. Multiple reviewers emphasize that the facility is clean and inviting, with a sense of community that makes families feel their loved ones are in good hands. The overall impression is that Riverside can be a solid home for residents when things run smoothly, thanks in large part to people who take their roles seriously and try to provide attentive, respectful care.
Several comments highlight individuals who have stood out in a positive way. Arthur, noted as a night-shift staff member, is described as outstanding - consistently ensuring residents are well cared for, showing respect, and maintaining a professional demeanor. Lorie in the office is praised for her helpfulness with residents' families and for facilitating access to the therapies residents need. Alyssa, a Certified Nursing Assistant, is singled out as one of the hardest-working staff members, noted for her outgoing, compassionate approach and for consistently putting residents' needs first. For many families, these personal touches - clear communication, genuine kindness, and a willingness to go the extra mile - are what make Riverside feel like a caring community.
On the other hand, the reviews contain strong cautions and serious criticisms that paint a more troubling picture in places. A number of commenters describe Riverside as a "very bad home" where staff are perceived as indifferent or even uncaring toward residents, and where calls may go unanswered. Some accounts raise concerns about safety and governance, including claims that doors and access codes are inappropriately shared with outsiders, and that communication with families and with oversight bodies is lacking. Several reviewers allege bureaucratic inertia, including difficulties with DHS-related forms, delays in moving family members when needed, and a sense that the facility is more focused on routine operations than on the welfare of residents.
There are even more alarming anecdotes. One reviewer recounts the loss of a grandfather's Bible and reports a strong odor of urine throughout the facility, along with a troubling health observation about a resident in a wheelchair whose feet were cold and discolored. Another account describes dehydration and a high heart rate in a resident during the night, with the implication that nighttime staffing or supervision may have fallen short. Some commenters speak of a perceived belief that care is treated as a paycheck rather than a calling, suggesting families felt their loved ones were not receiving the attentive, timely care they deserved. These stories contribute to a sense of unease about how some days unfold behind the scenes.
Beyond individual anecdotes, several reviewers describe systemic issues that undermine confidence in Riverside's operations. Critiques focus on disorganization, understaffing, and a sense that the leadership or corporate side is not responsive or effective. There are claims that the facility is not cooperative with authorities, that important communications - such as hospital or family notifications - are inconsistently handled, and that basic tasks like answering the phone can be unreliable. A recurring theme is that concise, proactive communication and a reliable process for managing residents' needs - both medically and administratively - are lacking at times, leaving families feeling frustrated and unsure about what is happening with their loved ones.
Amid the mixed experiences, several voices emphasize the human side of Riverside. Some residents and families insist that the care teams are dedicated and that the facility can be a truly loving place. One account describes Riverside as a place where staff feel like family and where residents are treated with dignity and respect. A reviewer who speaks from a personal perspective of a husband recovering from a medical situation lauds the staff for their dedication and for helping his spouse through a difficult time, highlighting that the nurses, therapists, and supportive personnel truly spoiled him and provided a level of individualized attention that made a difference. These affirmations suggest that, when the environment and communication align, Riverside can be a place of meaningful, compassionate care.
In sum, Riverside Nursing Home presents a complex portrait: a facility that many families value for its cleanliness, its caring night-shift staff, and the personal investment of certain caregivers, yet challenged by significant concerns about communication, administration, safety, and consistency of care. The experiences range from deeply positive to deeply troubling, often depending on which staff members are on duty, how well family concerns are addressed, and how effectively the administration coordinates care and oversight. For families evaluating Riverside, these reviews suggest a need for thorough on-site visits, direct conversations with both front-line staff and administration, and a careful look at how the facility handles key areas like emergency communication, nighttime supervision, therapy access, and adherence to regulatory requirements.
56 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Smith Regional (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Health Services in Arkoma, OK is a vibrant and well-equipped assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. With a focus on providing comfort, convenience, and an enriching lifestyle, this community ensures that seniors can enjoy their retirement years to the fullest.
Residents at Riverside Health Services have access to numerous amenities that enhance their overall well-being. The beauty salon provides professional grooming services, while cable or satellite TV keeps them entertained with various channels. Community-operated transportation makes it easy for seniors to explore the surrounding area or run errands. The computer center allows residents to stay connected and engaged in the digital world. The dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by skilled chefs. Additionally, there is a fitness room for those who wish to engage in physical activities, and a gaming room for recreational purposes. The garden and outdoor spaces provide an opportunity for relaxation and enjoyment of nature. Residents can also take advantage of housekeeping services to ensure their living environment is always clean and comfortable. Private bathrooms offer convenience and privacy.
Care services provided by Riverside Health Services are comprehensive and personalized. With 24-hour call systems and supervision, residents can feel confident knowing that help is readily available whenever needed. Assistance with daily activities such as bathing, dressing, and transfers is provided by compassionate caregivers. Medication management ensures that residents receive their prescribed medications on time. Special dietary restrictions are accommodated, including diabetes diets, ensuring proper nutrition for all residents.
A variety of activities are offered at Riverside Health Services to promote social engagement and mental wellness among residents. Concierge services are available for assistance with any needs or requests. Fitness programs cater to those who wish to maintain an active lifestyle. Planned day trips provide opportunities for exploration and new experiences outside of the community. Resident-run activities allow individuals to take part in planning events that interest them personally. Scheduled daily activities ensure that there is always something enjoyable and stimulating for residents to participate in.
The community's convenient location offers proximity to various amenities and services. There are two cafes, one park, twelve pharmacies, thirty-three physicians, forty-one restaurants, one transportation service, three places of worship, one theater nearby. Additionally, six hospitals are within close reach in case of emergency or medical needs.
Overall, Riverside Health Services in Arkoma, OK provides a warm and inclusive environment where seniors can receive personalized care and enjoy a fulfilling lifestyle filled with amenities and activities suited to their interests and preferences.
Riverside Health Services is located at 1008 Arkansas Street, Arkoma, OK 74901 in Le Flore County, Oklahoma
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