Fianna Hills Nursing And Rehabilitation Center

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  • Interior

    A modern kitchenette with a seating area, featuring sleek appliances and a mounted TV.

  • Decor

    A simple bedroom with a single bed, nightstand, and decorative wall art.

  • Building

    Entrance of a brick commercial building with a driveway.

  • Bedroom

    A hospital room with a bed and a tray table featuring flowers.

  • Wall Art

    A modern conference room with a wooden meeting table, surrounded by chairs and decorated with wall art and indoor plants.

  • Exercise Equipment

    A physical therapy room equipped with various rehabilitation tools such as therapy balls, parallel bars, and resistance bands.

Fianna Hills Nursing And Rehabilitation Center

8411 South 28Th Street, Fort Smith, AR 72908

For more information about senior living options: (844) 490-3973

3 from 36 reviews
5 stars
14
4 stars
2
3 stars
3
2 stars
3
1 stars
14

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    Overall Review of Fianna Hills Nursing And Rehabilitation Center

    Pros

    • pro The facility was clean and provided adequate care.
    • pro Jessica in transportation was particularly kind and empathetic.
    • pro A housekeeping staff member sang Happy Birthday to the patient in Spanish, which was a thoughtful gesture.
    • pro Rhonda the social worker was very responsive.
    • pro The staff appear friendly and caring.
    • pro The admin and staff have been exceptional thus far.
    • pro They treat everyone like family.
    • pro Hillcrest Home sets the standard for long-term care and rehab.

    Cons

    • pro The meals are of very poor quality and unappetizing, with examples like stale bread and canned tuna.
    • pro Dementia care is inadequate and staff lack sufficient knowledge and continuing education.
    • pro Residents are moved around frequently (e.g., four moves in six months), which harms dementia adjustment.
    • pro Administration is invisible, never walking the halls or greeting residents, and largely stays in offices.
    • pro The DON should be more hands-on and involved; the current leadership is not adequately engaged.
    • pro The food quality and overall nutrition for sick and elderly residents are not satisfactory.
    • pro The facility is overpriced and understaffed.
    • pro Favoritism among CNAs and lax management allow some staff to evade duties.
    • pro There are delays in pain medication and inadequate wound care, indicating poor clinical responsiveness.
    • pro The facility feels old and dirty, with residents often not showered regularly.
    • pro Covid-related mismanagement includes false positives and poor isolation practices, leading to resident harm and deaths.
    • pro Some reviewers warn others not to send loved ones there due to lack of compassion and disregard for rules.

    Review

    Fianna Rehab draws a wide spectrum of experiences from families and staff, producing a mosaic of praise, concern, and sometimes stark warnings. Across the comments, cleanliness and basic care are repeatedly cited as solid in some cases, while issues around dementia care, activity programming, administrative engagement, staffing, and food quality surface with consistent intensity. What emerges is a facility that can feel competently run and nurturing in one family's eyes, yet be perceived as seriously lacking in others'. The differences seem to hinge on who is guiding the care, how engaged administration is, and how proactive families choose to be in advocating for their loved ones.

    A recurring line of concern centers on dementia care and the movement and engagement of residents. One reviewer described a father with dementia who was moved four times in six months, a pattern that they felt did nothing to help his condition. They criticized the facility for not having an activities director engage with residents to provide meaningful activities or distractions, and they lamented that administration never walked the halls or introduced themselves. The impression given is that leadership was largely behind closed doors, with a DON who wasn't as hands-on as the reviewer believed would be beneficial for dementia patients. This thread suggests that for families with loved ones living with dementia, consistency, meaningful engagement, and visible leadership can be pivotal, and the absence of those elements was keenly felt.

    Other families paint a more mixed but ultimately gentler portrait when it comes to day-to-day care and cleanliness. One mother's journey - from rehab into long-term care and ultimately hospice - was described as clean and providing adequate care, with issues that could be addressed when grievances were raised. In that account, certain staff members stood out in a positive light: Jessica in transportation, a kindly housekeeping staff member who sang Happy Birthday in Spanish, and Rhonda, the social worker, who was very responsive. The same reviewer, however, flagged the food as dramatically substandard - describing meals as unappetizing and of questionable quality, with examples such as stale bread with lunch meat, watery tuna on wilted lettuce, cheaphot dogs, and canned pears that were hard to chew. They suggested that nutrition should be a primary concern for sick and elderly residents and implied that food quality points to administrative cost-cutting rather than frontline care deficits.

    A different set of reviews centers on staff dynamics and management. Some readers found the staff generally friendly and caring, and a few described the facility as clean with attentive caregivers. Yet this same group acknowledged problems behind the scenes: favoritism among certified nursing assistants, management's tendency to avoid certain halls, scheduling that skewed breaks and meals, and a culture of drama among younger staff. One former employee spoke of coming down with the flu and seeing others sent home while they were left to continue working, a memory that fueled broader concerns about fairness and safety for frontline workers. The aggregated impression is of a facility that can feel supportive and cohesive in some shifts and downright chaotic in others, depending heavily on which wing or unit one works in and who is in charge at any given time.

    Several voices offer strong cautions about Fianna Rehab. At least one reviewer urged others not to send their loved ones there, arguing that staff and administration lacked compassion, followed rules only under state scrutiny, and prioritized appearances over genuine care. Another account suggested the facility appeared beautiful on the outside but rotted on the inside, a harsh indictment of the overall culture. There were also accusations of negligence and distrust: a commenter claimed the facility's treatment of a mother during the Covid era led to quarantine mishaps and a late-stage decline, including a presumption that many residents had died from Covid in ways that warranted investigation. These extreme statements reflect fear and trauma surrounding health crises and communication lapses, underscoring how strongly families feel when care feels inconsistent or unsafe.

    Amid the chorus of concern, there are bright spots and positive testimonials. A mother who had spent five years there described the place as very clean, with "ALL of the staff AMAZING" and staff who treated her grandmother with respect and love, keeping her well fed and entertained. Another family member described the admin and staff as exceptional and consistently updating them as changes were needed, with a sense that the facility truly cared about the patients. A separate reviewer highlighted how the facility's lobby and general atmosphere could feel disorganized at times but suggested visiting to judge for oneself, reinforcing the idea that personal experience and expectation play a large role in perceived quality. Some people with direct experience also highlighted the importance of proactive family engagement, describing how direct communication and involvement could help address issues more quickly and effectively.

    Beyond care quality and staffing, opinions about cost and value also appear. A reviewer who referenced an $8,000 per month expense suggested that healthier, more appetizing food should be a given for the price, framing dietary quality as a straightforward metric of value and care. Another voice pointed to pricing in the context of understaffing and questioned whether the investment matched the level of service and outcome experienced by residents. These perspectives remind prospective families to consider not just the visible day-to-day care but the broader economics and policies that shape what is possible for residents.

    Taken together, the reviews present Fianna Rehab as a facility that can deliver competent care and clean surroundings in some cases, while in others it struggles with fundamental gaps in dementia programming, activity engagement, leadership visibility, consistent staffing, and nutrition. For families evaluating this facility, the pattern suggests a few actionable takeaways: proactively request tours that meet the activities director, ask about how dementia and behavior are managed, seek a clear plan for meal quality and nutrition, and insist on regular, transparent communication with administration and the social work team. The experience can vary widely by unit and shift, and a strong advocate on the family side can make a meaningful difference in how well a resident's needs are met. The mix of praise and concern across these narratives indicates that Fianna Rehab has the potential to be a caring, clean, and attentive home for some residents, while for others it may fall short of expectations in critical areas.

    Features

    Housing

    • 102 resident community capacity 102 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Fort Smith Regional (3 miles away) Fort Smith Regional (3 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Fianna Hills Nursing And Rehabilitation Center is an assisted living community located in Fort Smith, AR. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience.

    For our residents' convenience, we provide a beauty salon where they can get their hair and nails done without having to leave the premises. We also offer cable or satellite TV service so residents can stay entertained in their own rooms. Additionally, we have community-operated transportation available for errands or social outings.

    Our computer center provides access to technology for our residents to stay connected with loved ones or explore the internet at their leisure. The dining room offers restaurant-style dining, allowing residents to enjoy delicious meals without the hassle of cooking themselves. For those who prefer more privacy, each resident's room is fully furnished and equipped with a kitchenette.

    We understand the importance of maintaining an active and engaging lifestyle, which is why we offer various recreational areas such as a fitness room, gaming room, small library, and outdoor spaces for residents to enjoy leisure activities. Our wellness center provides opportunities for mental and physical well-being.

    In terms of care services, our staff ensures 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also provide medication management and follow special dietary restrictions including diabetes diets.

    Our location is advantageous as we are surrounded by cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby for easy access to various needs or entertainment options.

    At Fianna Hills Nursing And Rehabilitation Center, we strive to create a warm and welcoming environment where our residents can live comfortably while receiving the support they need.

    Nearby Places of Interest

    Places of Worship

    • Masjid Al Salam (0.1 miles)
    • GenesisConference (0.2 miles)
    • Rock Church Of Fort Smith (3.9 miles)

    Pharmacies

    • Harps Pharmacy (0.3 miles)
    • Health Depot (1.2 miles)
    • Health Depot Dme (1.2 miles)
    • MediSav Homecare Pharmacy (1.7 miles)
    • MediSav #3 (1.8 miles)
    • Walgreens (1.8 miles)
    • Psg (3.1 miles)

    Physicians

    • Laster Eye Center (0.5 miles)
    • Bodiford Eye Center (0.5 miles)
    • Fort Smith Radiation Oncology (0.5 miles)
    • Sparks Medical Foundation (0.5 miles)
    • Sparks Family Medicine South (0.5 miles)
    • Brad Russell Johnson (1.2 miles)
    • Johnson Dermatology (3 miles)

    Restaurants

    • Waffle House (1 miles)
    • McDonald's (1.1 miles)
    • Taco Bell (1.1 miles)
    • Popeyes Louisiana Kitchen (1.7 miles)
    • Braum's (1.8 miles)
    • KFC (1.9 miles)
    • McDonald's (2.3 miles)

    Theaters

    • AMC Theater 14 (2.3 miles)

    Cafes

    • On-Line Shopping Store (2.4 miles)
    • Starbucks (4.5 miles)
    • Panera Bread (4.6 miles)

    Hospitals

    • St Edward Mercy Medical Center (4.5 miles)
    • St Edward Mercy Health System (4.6 miles)
    • Baptist Health Foot And Ankle Clinicfort Smith Fort Smith (4.7 miles)
    • The Women's Center (4.7 miles)

    Frequently Asked Questions

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